Great quality Le Crueset product delivered at a very reasonable price. My only issue was Evri didn't even ring my doorbell on the day of delivery. The product was just left on the doorstep in full vie... もっと見る
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Easy website to navigate. My Denby casserole dish was a steal at £76, no-one else could match this. My parcel arrived quickly and was well packed. Kept updated with progress from placing order thro... もっと見る
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Amazing experience .. placed an order for a birthday gift and then realised the delivery will miss the birthday so I emailed the company and Chloe replied right away. She kept me informed whilst commu... もっと見る
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First time user - reasonably priced quality products. Fast delivery and well packed. Most impressive was great customer service - responsive and friendly. Thanks Anna for all her assistance. I will de... もっと見る
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企業情報
当該企業による記述
Upgrade your interior aesthetics with The Homeware Outlet’s exclusive offers of up to 60% off from your favourite brands. Our seasonal edits keep you up to date on stylish décor trends or you can shop our range of covetable classics. With everything from designer soft furnishings to sumptuous bedding and unique kitchenware, The Homeware Outlet makes it possible to truly elevate your space.
連絡先
4.6
優良
287件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Quick delivery
2023年9月18日
The Homeware Outlet からの回答
Thank you for taking the time to share your feedback on your experience with The Homeware Outlet, Sarah! We are delighted to hear that your order swiftly arrived with you, and hope you are enjoying your beautiful choices!
We hope to welcome you back in the future.
Best wishes,
Aimee
Royal Dalton Plates arrived quickly in…
Royal Dalton Plates arrived quickly in perfect condition. Price was reasonable no problems at all
2023年8月22日
The Homeware Outlet からの回答
Thank you for kindly taking the time to share some feedback on your experience while using our service. I am happy to hear you were able to navigate the site with ease and your items arrived with you quickly. We are always adding new items so we hope to welcome you back to our site again soon.
With best wishes,
Sarah
The Homeware Outlet からの回答
Thank you so much for kindly taking the time to leave feedback on our service. We are happy to hear you found our site easy to navigate and your chosen items arrived with you quickly and that you loved our process. We hope to welcome you back to our site again in the future.
With best wishes
Sarah
The Homeware Outlet からの回答
Thank you ever so much for taking the time out of your day to leave us such a lovely review! We're delighted to hear that your delivery went smoothly, and you enjoyed the great discounted prices we have to offer!
We're ever so grateful that you placed an order with us, and hope to welcome you back in the future.
Best wishes,
Aimee
I had a prompt response from the company who apologised for the poor quality of presentation box - happy with response
I ordered Jo Malone shower products for a gift.They were in a Jo Malone box but the box was not up to standard - it was dirty with a patch on top that looked as if a label had been taken off. The ribbon did not look like the Jo Malone ribbon and was frayed. I will be returning for a refund but do not yet know how easy this will be .
2023年8月6日
自発的なレビュー
The Homeware Outlet からの回答
Thank you for taking the time to share your experience with us Jill.
I am very sorry to hear that your chosen item has arrived with you in this condition and this is not how we would ever wish for our customers to receive their items. Please be assured we will fully investigate this and in the meantime I will reach out to you directly to assist with a satisfactory resolution.
With best wishes,
Sarah
Great items sold online
Great items sold online
Excellent customer service team whom are willing to help if you have a problem.
2023年7月19日
The Homeware Outlet からの回答
Thank you for kindly taking the time to leave such a lovely review. We strive to offer our customers a great choice of items at amazing prices so It's lovely to hear that you found the perfect item on our site and received excellent service. We look forward to welcoming you back again soon.
With best wishes,
Sarah
Great customer service
Great customer service but needed a replacement product which then need me to replace the battery
2023年7月19日
The Homeware Outlet からの回答
Thank you for taking the time to share your honest feedback on the service you have received here at The Homeware Outlet!
Though we are truly sorry to hear of the inconvenience experienced with the need for a replacement product, we are delighted to hear that you have such a positive outlook on your experience with our customer service team!
Have a wonderful weekend!
With best wishes,
The Homeware Outlet Team
The Homeware Outlet からの回答
Thank you Ian, for taking the time to share some feedback with us. We are very happy to hear that your items arrived safely and on time! It's great you love your item, and we look forward to welcoming you back to our site again in the future.
With best wishes,
Sarah
The Homeware Outlet からの回答
Thank you for kindly taking the time to leave a review, Mark. It's great to hear you found purchasing an item from our site was easy and it arrived on time.
We hope you will visit our site again soon as we are always adding great new items.
With best wishes,
Sarah
The Homeware Outlet からの回答
Thank you for providing feedback, Mozzy. It's great to hear you were happy with our site and the service we offer. We hope to welcome you back to our site again very soon.
With best wishes,
Sarah
Absolutely fabulous price
Absolutely fabulous price, delivered on time in perfect condition
2023年6月21日
The Homeware Outlet からの回答
We are very happy to read your lovely feedback, Linda. It's great to hear you are very pleased with our prices and service. We hope you love your items and that you will visit our site again very soon.
With best wishes,
Sarah
The Homeware Outlet からの回答
We are happy to read your feedback, Stephanie. It's great to hear you were pleased with our prices and service. We hope you love your items and that you will visit our site again very soon.
With best wishes,
Sarah
Super quick postage item wrapped very…
Super quick postage. Item wrapped very well I ordered a ceramic bowl. I will certainly order again.
2023年5月19日
The Homeware Outlet からの回答
Thank you for kindly taking the time to leave a lovely review Cathie. We are Happy to hear your bowl arrived with you safely and we are sure it will become a kitchen favourite, such a pretty colour!
We hope to welcome you back to our site again.
With best wishes,
Sarah
Goods ordered and paid for shame about the despatch department
Goods ordered and paid for.Easy transaction. The despatch department sent the parcel to the postcode - unfortunately omitted to add the name of the house. Courier tried three times to deliver but didn’t know which house. Luckily I found the house where he finally left it and walked the 500 yards with the goods to my house
2023年5月23日
The Homeware Outlet からの回答
Thank you for kindly taking the time to leave a review.
I am ever so sorry to hear of the frustrations you experienced during the delivery of your item. I have reviewed your order and can see that the items were delivered to the address given within the order and I have reached out to your directly so I may assist further with any questions you may have.
I am happy to hear your found it easy to complete you order and I hope you are enjoying and love the item your purchased.
With best wishes
Sarah
I was sent damaged goods
I was sent damaged goods. I paid to return them, and recieved nothing.
2023年5月23日
The Homeware Outlet からの回答
Thank you for taking the time to leave a review Rowan. I am ever so sorry to hear your items arrived with you damaged, I can appreciate this would have caused disappointment for you.
Should any items arrive with our customers either damaged or faulty we request this is reported to us via email with details and images This allows us to fully review and offer assistance so we are able to provide the best resolution for our customers.
After reviewing your order I am unable to locate any correspondence and our warehouse has advised that these were returned so they completed an automatic refund. I have of course now refunded your postage and we are ever so sorry you have not received the items your order and we were unable on this occasion to provide you with the best aftercare.
We do hope you visit our site again in the future so we are able to exhibit a smoother and more satisfactory service for you.
With best wishes
Sarah
I got an awesome hammock here for way…
I got an awesome hammock here for way less than original price!
2023年5月21日
The Homeware Outlet からの回答
Thank you for your lovely review Anne, Its great to hear you found the perfect items at such a great price. We are sure this will be a firm favourite during these sunny summer months.
With best wishes,
Sarah
Delivery of my tables was super quick
Delivery of my tables was super quick. I ordered on Monday eve late and received before 9am on the Wednesday. I had a slight issue with the item and emailed. I received a very prompt reply and a very reasonable solution. Had never heard of this company but wouldn’t hesitate to order from them again.
2023年6月2日
自発的なレビュー
The Homeware Outlet からの回答
Thank you for kindly taking the time to share your experience while using our site. We are happy to hear you were able to complete your order with ease and the tables arrived with you quickly.
It's great to hear our customer service team was able to assist when you contacted us and we very much look forward to welcoming you to The Homeware outlet in the future.
With best wishes,
Sarah
Sundown duvet
I ordered the duvet and it arrived very quickly, sooner than expected. It was well packed and I had notification of delivery. Great duvet very comfortable.
2023年5月18日
The Homeware Outlet からの回答
Thank you for taking the time to leave feedback Julie. It's great to hear your duvet arrived quickly and that you are now enjoying it. We hope to welcome you back onto our site again in the future.
With best wishes,
Sarah
Item exactly as described
Item exactly as described, super fast and well packed delivery and excellent price...what's not to love ☺️!
2023年5月17日
The Homeware Outlet からの回答
Thank you for your wonderful feedback Sally. We are so happy to hear you loved the service and found the items you wanted at such a great price! Its great to hear the item arrived to you with great speed.
With best wishes,
Sarah
Fantastic customer support
Great experience from Amy in customer service! I ordered without realising it was 7 working days to deliver and needed it for following weekend.
Messaged them on a Sunday, response Monday morning that they’d ensure dispatch and arrived Tuesday!! Added bonus product much cheaper than elsewhere and looks great :-)
2023年5月16日
自発的なレビュー
The Homeware Outlet からの回答
Thank you for kindly taking the time to leave such a wonderful review Helen. We have loved to read that your journey using our service was such a good experience and Amy provided you with great support with your order. I will let her know you have been in touch, she will be thrilled. We love that your item arrived in time and the price was much cheaper than elsewhere! We look forward to welcoming your back to our site again in the future.
With best wishes,
Sarah
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