The Pipercross Shop レビュー 

1,124
•
TrustScore 5段階評価の1.5

1.4

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5つ星のうち1の評価

Just serviced my Triumph street triple 675, Found it had a piper cross foam filter in it, Service history would indicate it had done 3.5K or Max 6K, Really crap filter, does not seal correctly in airb... もっと見る

5つ星のうち1の評価

Ordered filter and cleaning kit for my son's Scirocco for Xmas. Filter and cleaning kit arrived but cleaning kit had leaked causing a real mess. Tried to contact Pipercross twice via their online form... もっと見る

5つ星のうち4の評価

Only bought from them once, so reluctant to give them a 5th star at this stage. Website clearly laid out, car model search worked well, found new air filter easily - free postage this month = bonus -... もっと見る

5つ星のうち1の評価

Bought a 5 litre bottle of oil from this store which arrived damaged, with oil leaking everywhere. Refund refused. Asked me to return a leaking bottle of oil?????. Absolute arrogant customer ser... もっと見る

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当該企業による記述

Pipercross Performance Air filters retail store


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1.4

ひどい

TrustScore 5段階評価の1.5

1124件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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1.4

すべてのレビュー

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過去12か月のレビュー数: 3件

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5つ星のうち4の評価

Placed order online filling out all my…

Placed order online filling out all my address details. Got an email to say my order had been dispatched by DPD. DPD then email me to say item delivered to my neighbour 3 doors down, strange as I am working from home and my direct neighbours have also been in all day. Pop around to pick up my parcel from 3 doors down to find they are not in. Wait until they got home to only find out they have not taken a delivery for me as a) not been home all day and b) have a different name to what DPD advised. Too late to call the pipercross shop so sent an email asking to check where the delivery was sent as I think its an incorrect street. Email reply in the morning to tell me out of their hands as DPD have delivered my parcel and to call the local depot. They had attached an image provided by DPD of the garden for where the dropped off the parcel. This was completely different to my neighbours garden! Not happy with the email reply picked up the phone. Told the same thing, check with local depot we could call for you but due to cyber Monday could be waiting for DPD to pick up. Advised I was not happy to chase DPD as I believe they have delivered to an incorrect street. I asked if the person who sent me the email has even checked the address details before responding which the chap I was speaking to could not answer. He checked my address with me but came across a bit strange when confirming my postcode. He said he would look into things and get back to me. Four hours later no call back so picked up the phone again. Spoke to a different chap and explained someone was looking into my missing order. Placed on hold for a few mins, once they cam back I was just told another item will be sent with no update as what had gone wrong. Next day DPD send another email to advise they will be delivering my parcel. DPD driver hands me my parcel to advise I have just picked up a parcel with your name on 3 streets away! Thanks pipercross shop for getting a replacement item sent out so quickly but before responding to emails please investigate what the customer had asked. This could have saved me and your staff a phone call and also just advise what went wrong its obvious someone miss keyed the postcode on the delivery instructions, mistakes happen.

2020年12月2日
5つ星のうち5の評価

Superb service great product

Superb service great product
UK hand made filters worldwide quality
Best filters on earth superb quality for money
Even better that k&n filters
Super recommended for all cars
And sports cars qualify

2020年12月2日
5つ星のうち1の評価

The filter was faulty avoid.

The filter was faulty avoid.

Update, Pipercross are now saying even though they manufacture the filter and give it a lifetime warranty that actually they will not cover it being faulty as the company I bought it from no longer sells Pipercross.

2020年11月30日
The Pipercross Shop ロゴ

The Pipercross Shop からの回答

Hi there

Thank you for your review

We have discussed this with one of our sales reps here at POTN and it looks like you have only ever purchased a cleaning kit from us - not the filter

We would be happy to offer a warranty exchange for a brand new new filter but unfortunately, as no proof of ordering or an invoice was provided from us, we are unable to help

Just to reiterate, we are NOT Pipercross manufacturers and traders themselves, we are a reseller of theirs so we are unable to honour warranties for orders that are placed through other resellers

Kind regards

Sales

5つ星のうち5の評価

simple well laid out web

simple well laid out web, delivery sub 24hrs!
perfectly packaged and filter fitted correctly manufactured to a high quality,
side-note the filter is very slim compared to every other brand.

2020年11月29日
5つ星のうち1の評価

No product out of stock update with…

No product out of stock update with pipercross purchase. I have ordered the product and have to wait 4 to 6 weeks. The point is that the sale status to order is out of date. I wrote a message about sending my parcel as soon as possible if it is available !!! I hope that I will receive it ...

2020年11月27日
5つ星のうち5の評価

Recomendable

Muy contento con la compra, buena comunicacion, el envio tardo en llegarme a España 4 días, más rápido de lo que me dijeron en principio.

2020年11月27日

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