Quick Flick レビュー 

177
•
TrustScore 5段階評価の4.5

4.3

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レビュアーのコメントを見てみましょう

5つ星のうち3の評価

The products are mostly good. Unfortunately the customer service is lacking. They failed to provide me with a free tanning mitt as promised and were slow to deal with. They can be slow in both respond... もっと見る

企業が回答しました

5つ星のうち5の評価

I’m absolutely crap at winged eyeliner. So glad I can finally ditch the endless tutorials and time wasted for a single eyeliner stamp. Also love they come in different shapes (I bought the petite and... もっと見る

企業が回答しました

5つ星のうち5の評価

I’ve used QuickFlick stamp eyeliner for YEARS. I’m in the U.K., and I’ve genuinely never batted an eyelid at another liner brand because I’m a hooded eye girly and The Quick Flick have nailed it. I... もっと見る

企業が回答しました

5つ星のうち5の評価

Honestly, this brand is full of pure genius. Rather than accepting that skincare and makeup has flaws and gaps, they have thoughtfully crafted products that tackles the challenges to help women use... もっと見る

企業が回答しました

企業情報

  1. 化粧品店

当該企業による記述

Hi, we’re Quick Flick and we like to think of ourselves as more than just a beauty brand. We’re beauty innovators, focused on challenging traditional cosmetic applications through compact, time-saving and multi-functional products. We get that you’re busy and time is better spent on a sleep in than getting ready, which is why our products were created as a rebellion to anything that slows us down. You’ll find you won’t need a degree to use our products as they’re created with all levels of experience, skill & ages in mind. Here’s to makeup being fun, not difficult.


連絡先

4.3

優良

TrustScore 5段階評価の4.5

177件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 100%に回答しています

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4.3

すべてのレビュー

(177)

過去12か月のレビュー数: 59件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Be sure to purchase shipping insurance

Be sure to purchase shipping insurance my parcel was lost and because I didn’t pay extra for the shipping insurance they won’t replace or refund my order, I’m sorry but I find this very dodgy and I wouldn’t deal with this company again

2021年5月28日
自発的なレビュー
Quick Flick ロゴ

Quick Flick からの回答

Hi Lia,

Thanks for your feedback.

Shipping Insurance offers premium protection and safety on orders in the event they are lost or damaged during transit.

If your order is lost or damaged during transit and shipping insurance was not purchased, unfortunately we are unable to replace your order.

Due to increased changes for international shipping due to COVID-19 (this can include changes in shipping time frames or shipping destinations for example) we offer shipping insurance to provide peace of mind.

If you have further questions around shipping insurance please reach out to our customer service team at hello@thequickflick.com.au.

5つ星のうち1の評価

Bad logistics, order never arrived

After one month waiting, they rejected my order. I get a refunding but the experience was frutrating. Shipment and logistic is very bad. If you are out of Australia or USA, do not take the risk.

2021年5月25日
自発的なレビュー
Quick Flick ロゴ

Quick Flick からの回答

Hi Sheila,

Thank you for reaching out and providing feedback. We understand your frustrations.

We hope you have received your full refund as arranged by our customer service team and can understand the efforts our team took to attempt to post your parcel to a destination which had a temporary shipping restriction.

As we mentioned in our emails with you, we expect our International Warehouse to open in the upcoming weeks.

If you have any further questions do not hesitate to reach out to our customer service team at hello@thequickflick.com.au

5つ星のうち1の評価

Scam

Purchased. Never arrived.

2021年5月2日
自発的なレビュー
Quick Flick ロゴ

Quick Flick からの回答

Hi Nicole,

We're sorry to hear your parcel hasn't arrived with you yet.

Have you reached out to our customer service team to see if they can confirm your order status for you?

Please send them a message at hello@thequickflick.com.au with your original order number or email address used to place your order and our team and look into this further for you.

5つ星のうち1の評価

Order never delivered

Order never delivered, No responses to e-mail complaints, 50 euro down the drains!! Do not order here!!

2021年4月26日
自発的なレビュー
Quick Flick ロゴ

Quick Flick からの回答

Hi Marjolein,

Thanks for reaching out.

Our customer service team has advised they have been contacting you via email. Have you received our emails?

We understand that they have resolved this for you.

If you have further questions, please reach out to our team at hello@thequickflick.com.au

5つ星のうち5の評価

The Quick Flick has the best customer…

The Quick Flick has the best customer service ever! My order got delayed and they were kind enough to follow up and make sure I got it ASAP, plus! they added a gift and kept following up personally with me via email. As for the product, it is amazing! and easy to apply and use! Didn't think getting the perfect winged eyeliner would be this easy. Highly recommended!

2021年4月7日
自発的なレビュー
5つ星のうち5の評価

Psyched about this product!

The eyeliner is just amazing and easy to use!! Fun fact we get 2 eyeliners which means it lasts longer!!
Definitely met my expectations and beyond.
I wish delivery service could improve, I was not even sure when to expect the delivery. I believe you guys are doing a great job finding services that deliver your product internationally!! Even though it was a long wait, it was definitely worth it.

2021年1月20日
自発的なレビュー
5つ星のうち5の評価

I love this company and their products

I love this company and their products! I've tried different lashes before (also these magnetic ones that people somehow always love), but the lashes from The Quick Flick are by far the best ones I ever tried!! They are so easy to put on and they actually stay on. I ordered multiple pairs of the Modest One, which are my favorite ones! They are perfect for a night out but can also be worn during the day. The lashes are so natural, so people never really notice that they are fake, but I get compliments every time I wear them, about how perfect my make up looks! Also their customer service is very good, very quick replies and always helpful and friendly. The only downside for me; I am based in The Netherlands so shipping sometimes takes a while.

2021年1月20日
自発的なレビュー
5つ星のうち5の評価

Fantastic customer service

I bought To The Point a while back and recently managed to snap one of the stamps in half. I love this product so decided to purchase a new one to replace the one I broke.
I ended up purchasing another To The Point, Green Envy and a Hot Fudge. They were quickly posted and packaged well. All worked wonderfully except the Hot Fudge which seemed a bit dry. I messaged the team and had an incredibly quick response with some tips to get the ink flowing. I did the things suggested but unfortunately the stamps still weren't working correctly. Again I messaged them, and again a super fast response with a replacement on the way.
I love the product but what makes them really amazing is their fantastic customer service.

2021年1月12日
自発的なレビュー
5つ星のうち5の評価

A+ Service and Support

Julita and I had a virtual consultation today to help get the most out of my lashes.
I would firstly like to say...WOW... Julita was so lovely and helpful and patient.

She provided some really handy and help tips to get the most out of wearing my lashes and more to the point how to get them to bond to my lids which I have not previously been successful. On first attempt during our virtual chat, THEY BONDED@!!! and I now feel more confident and with a little more practice, I will ace this.
Her customer service is A+. Polite, friendly, warm and welcoming and she made feel comfortable from the minute we said hello.

I'm so glad I agreed to the virtual consult which I was sceptical about, but as the saying goes... you don't know if you don't try. I'm glad I did and I will definitely continue to purchase Quick Flick products in the future.
Thank you again.
Jo - finally a very satisfied customer!! :)

2020年12月4日
自発的なレビュー
5つ星のうち5の評価

Absolutely adore these products

Absolutely adore these products. Have since gone back to purchase more as they make my life so much easier. Customer service helpers were also lovely!

2020年11月20日
自発的なレビュー
Quick Flick ロゴ

Quick Flick からの回答

Hi Tiana! This makes us so happy to hear!

5つ星のうち5の評価

It’s very simple

It’s very simple. I’m from Italy and I ordered two eyeliner. Unfortunately the package arrived already open and one eyeliner was missing. So I write to the costumer help and they solved my problem quickly and efficiently!

2020年11月20日
自発的なレビュー
Quick Flick ロゴ

Quick Flick からの回答

Hi Alessandra, thanks for your feedback!

5つ星のうち5の評価

I'm delighted with this product

I'm delighted with this product. After a few tries it looked perfect and didn't smudge off easily like regular eyeliner. The petite size is perfect as I have small eyes and isn't too out there. Just ordered the size up but this time in green. There are some excellent tutorial videos out there, both official and non affiliated. Thank you QUICK FLICK!!

2020年11月12日
自発的なレビュー
Quick Flick ロゴ

Quick Flick からの回答

Hi Sarah! This makes us so happy!

5つ星のうち1の評価

I have bought this multiple times

I have bought this multiple times, at the start the pens lasted well, but the last 3 purchases they've dried out within 2 weeks, I do everything required, always have them upright, shake them, but they just have nothing in them, gutted because I loved them at the start.

2020年11月5日
Quick Flick ロゴ

Quick Flick からの回答

Hi Sharyn! Thanks for your review!

As both the stamp and liner end share the same ink cartridge we suggest you store your pens horizontally to allow even ink distribution. If your pens are stored upright all the ink will go to one end and can result in poor pigmentation for the other end, or even having this dry out.

We also recommend you make sure the caps are on tight after each use to get the best out of your products!

5つ星のうち5の評価

I LOVE how easy it is to use!

I LOVE how easy it is to use this product! lasts all day without smudging. I have The Quick Flick stamp - Grand for a bold flick. I can't wait to try the modest style for during the week.

2020年10月2日
自発的なレビュー
Quick Flick ロゴ

Quick Flick からの回答

Hi Charlotte, thanks for your beautiful feedback! Have a great week!

5つ星のうち5の評価

I luv Quickflick products

I luv Quick Flick products! Theres no more to say lol, it doesnt smudge, it stays on all day and I have allllll the colors , chocolate brown, black, green , blue and red !

2020年9月19日
自発的なレビュー
Quick Flick ロゴ

Quick Flick からの回答

Hi Lia!

Thank you so much for your review. We're so excited to hear that you have quite the collection!

We'd also love to invite you to our Facebook community of other Quick Flick customers. Feel free to join here: https://www.facebook.com/groups/quickflickbabes/

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