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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

My experience with TSR has been top-notch. The selection of MODs available on the site is massive and well-organized, making it easy to customize my game. Beyond the impressive content, their customer... もっと見る

5つ星のうち5の評価

The Sims Resource has been amazing for my building and designing adventures. Although I'm no longer playing Sims 4 because of the buyout, I used The Sims Resource for years. If you design CC and if yo... もっと見る

5つ星のうち2の評価

die seite war mal echt gut aber mitlerweile ist sie extrem langsam, jeder download dauert 10 sec.(real minimum 15) (mehrfachdownload ist gesperrt so lange einer aktiv ist) extrem viele cookies werbung... もっと見る

5つ星のうち5の評価

Everyones complaining about the ad block making you wait 180 seconds.. guys if you PAUSE YOUR ADBLOCK you only have to wait 15 seconds or whatever. Ofcourse there's ads, how else will the website surv... もっと見る

企業が回答しました

企業情報

  1. ゲーミング サービス プロバイダー
  2. メディア会社

当該企業による記述

The Sims Resource (TSR) is the largest and longest-running platform for custom content (CC) for The Sims franchise. Since 1999, we have provided a vast library of high-quality CC, including clothing, furniture, hairstyles, and more, created by talented artists. Our site is free to use, supported by ads, with an optional VIP membership for an ad-free experience, faster downloads, and exclusive perks. We take quality control seriously, ensuring that all content meets high standards before being published. At TSR, we prioritise user safety, fair creator compensation, and a seamless browsing experience. Our dedicated support team is always ready to assist with any concerns. Join millions of Simmers worldwide and explore thousands of unique creations to enhance your game! 💙


連絡先

4.6

優良

TrustScore 5段階評価の4.5

114件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(114)

過去12か月のレビュー数: 43

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I had a subscription that didnt show…

I had a subscription that didnt show up, i paid for it and i emailed to get a refund and end my subscription. Everyone was very friendly and i got the money back so very good customer support. The subscription is very useful but i just didnt play anymore. Much love ❤️

2025年9月12日
自発的なレビュー
5つ星のうち5の評価

Súper recomendable

Su página es genial, la variedad de contenido es muy amplia.
Me equivoqué y pagué una subscripción sin querer y al rato me devolvieron el dinero sin problema.
Súper recomendable

2025年5月30日
5つ星のうち5の評価

Great selection and support!

They have a tremendous selection of content for The Sims 4. Even better, their support is very responsive. I get a response in minutes! Even on weekends! I highly recommend TSR!

2025年8月30日
自発的なレビュー
5つ星のうち5の評価

....

I wrote an email, there was a problem with my subscription, after few hours my problem was solved, great and fast communication, thank you!

2025年8月23日
自発的なレビュー
5つ星のうち5の評価

Quick response & helpful

Although i was charged incorrectly for a subscription, I emailed and explained what happened and Renata replied quickly, she was really helpful and looked into it quickly, problem resolved in just a day or so with a refund sorted. I have used TSR over the years quite a lot and never had a problem before.

2025年8月27日
自発的なレビュー
5つ星のうち5の評価

forgot to cancel free trial

I subbed to TSR for a free 7-day trial but forgot to cancel it and was subsequently charged for a 12-month plan. Quickly emailed them the same day if they could still refund it because I did not use the paid plan, and they did!

2025年8月26日
自発的なレビュー
The Sims Resource ロゴ

The Sims Resource からの回答

Really appreciate you taking the time to share this! Happy we could help and make things right for you 💜

5つ星のうち5の評価

Love the mods here!

Love the mods here!

2025年4月27日
The Sims Resource ロゴ

The Sims Resource からの回答

Happy to hear that! Our creators put so much love into their work 💜

5つ星のうち1の評価

Worst CC source ever!

The site is just a cash grab and so user-un-friendly! The loading time is crap, and that's before you even get to the 10 second countdown for every download. Each piece of content to download takes about 30 seconds total, and it's only that way to brow beat you into buying a subscription despite the stupid amount of ads on the site. Worst custom content source out there.

2025年4月7日
自発的なレビュー
The Sims Resource ロゴ

The Sims Resource からの回答

Sorry to hear the site felt frustrating for you. The ads and short wait timers help us keep TSR free while still supporting the artists who share their creations. The download timer is between 10–30 seconds, but we get that waiting isn’t fun when you just want your CC. We’re always working on improving speed and usability, so feedback like this really helps 💜

5つ星のうち1の評価

The interface is absolutely horrendous

The interface is absolutely horrendous. The password reset doesn't work. I can't be bothered to even try anymore.
The search doesn't work at all - you type in a term like 'doors' and it shares the exact same downloads that were on the screen before. It doesn't auto populate anything. I think the website would benefit from the presence of a developer and a complete overhaul - it isn't functional. Very overwhelming experience, everything is everywhere all at once.

2025年3月3日
自発的なレビュー
The Sims Resource ロゴ

The Sims Resource からの回答

Thank you for your feedback — we truly appreciate you taking the time to share your experience with us. We’re constantly working on improving our website and rolling out updates to enhance usability, and feedback like yours is incredibly valuable to that process.

As The Sims Resource has been around since 1999, we’re working with a legacy codebase that presents unique challenges when modernising the site. However, we’re actively exploring ways to improve search functionality, streamline navigation, and enhance overall performance to make browsing and downloading a smoother experience.

We understand how important a user-friendly interface is, and we hope to improve your experience soon. Thank you again for your honesty, and we hope you’ll check back as we continue to make updates!

5つ星のうち1の評価

I cancelled a subscription

I cancelled a subscription, the system never do nothing and still nor having My refund unril 2 weeks

2025年1月26日
The Sims Resource ロゴ

The Sims Resource からの回答

Hi Luna,
I'm sorry to hear about the experience you have had with The Sims Resource and the cancellation process. Have you emailed the Support team? If you ever have any issues, we respond via support within 24-48 hours and can clear this up for you.

5つ星のうち1の評価

this website literally sucks ass

this website literally sucks ass it has so much ads for no reason and takes so long to download like why am i waiting 30 seconds for one thing

2025年1月1日
自発的なレビュー
The Sims Resource ロゴ

The Sims Resource からの回答

Thank you for your feedback! The Sims Resource is completely free to use, supported by ads that help us pay our dedicated staff and over 150 talented artists who create amazing content for the community. For those who prefer an ad-free experience and additional perks, we offer VIP membership starting at just $1.99 per month. This helps us continue to provide high-quality content while supporting our creators. We appreciate your support and hope you enjoy everything TSR has to offer!

5つ星のうち1の評価

Pay VIP for what exactly?

They want people to pay for average content? Are they serious? I haven't played the sims for a long time and used to use TSR to download cc. But currently there is just not enough good content to justify paying anything. The content is very average, search doesn't work, and the best artists appear to have moved on! So why would anyone support this website? My advice is to shop around. This isn't the only cc site out there and they're often hosting far better content.

2024年12月5日
自発的なレビュー
The Sims Resource ロゴ

The Sims Resource からの回答

Thank you for sharing your thoughts! While The Sims Resource is free to use, our VIP membership offers an ad-free experience, faster downloads, and exclusive perks. We are proud to work with over 150 talented artists who create a wide variety of high-quality content, and we’re always welcoming new creators to our community.

We understand that user experience is important, and we’re continuously working on improvements, including better site features and search functionality. We have exciting plans in place to enhance TSR further, and we appreciate the feedback as we continue to evolve. We hope you'll check back and see the changes in the future!

5つ星のうち5の評価

I had stopped playing the game

I had stopped playing the game, but had forgotten to cancel my subscription, when they auto charged me I told them my issue and the instantly refunded my money and even canceled and future ones so it would not charge me again in a year!
A+++ for EXCELLENT Customer Service!!!

2024年11月25日
The Sims Resource ロゴ

The Sims Resource からの回答

Thank you so much for your kind words! 💙 We're glad we could assist you quickly, and we truly appreciate you taking the time to share your experience. Our team is always here to help, and it means a lot to know that our customer service made a positive impact. 😊

5つ星のうち1の評価

Terrible website

This website used to offer great content. Now it is only a repository for clothing, rooms and jewellery.
And the captca counter thing is there for one thing only - TO MAKE YOU PAY! So my advice is, don't do it. There are other websites hosting quality CC that don't try to deceive you into paying by making you wait for your download to commence.
Terrible experience with average content. Stay away.

2024年8月16日
自発的なレビュー
The Sims Resource ロゴ

The Sims Resource からの回答

We appreciate your feedback. The Sims Resource is home to over 150 talented artists who create a wide variety of content, including clothing, rooms, furniture, hairstyles, and much more. We are constantly adding new creations and working to improve the user experience.

Our site is completely free to use, with ad revenue helping us support our artists and staff. The captcha is in place to prevent bot activity and ensure fair access to content. For those who prefer an ad-free experience with instant downloads, VIP membership is available as an optional way to enhance browsing.

We understand that preferences vary, and we always welcome feedback as we continue making improvements. Thank you for sharing your thoughts! 💙

5つ星のうち1の評価

Awful

I do like the groups of cc. I like the download basket. That's all I can say good.
Awful! The support is terrible, but I noticed they got back to me asap, when I asked them to delete my account due to recent events with creators.
I have been warned by others to watch my cc for charges, so I've got my screenshots of the cancelation, etc.
Plus their website is awful, you have these tiny "thumbnails" to look at when you log in. I was told it's a "mobile view." You need magnifying glasses to see. They keep messing with the site, and it's getting worse, now a lot of the really good creators are gone. I've gone too .. cancelled, deleted, happy now.

2024年9月3日
自発的なレビュー
The Sims Resource ロゴ

The Sims Resource からの回答

Thank you for your feedback. We’re glad to hear you liked the CC collections and the download basket! We’re always working on improving the site experience, including layout and usability, and we appreciate your thoughts on that.

Regarding billing concerns, we want to reassure you that The Sims Resource does not charge users without authorisation. VIP subscriptions are managed transparently, and users have full control over their accounts, including cancellations. If you ever have questions or need assistance, our support team is always happy to help.

While creators come and go, we continue to work with an incredible team of artists, and we’re always striving to improve TSR for the community. We appreciate your time with us and wish you all the best in your Sims journey! 💙

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