My experience with TSR has been top-notch. The selection of MODs available on the site is massive and well-organized, making it easy to customize my game. Beyond the impressive content, their customer... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The Sims Resource has been amazing for my building and designing adventures. Although I'm no longer playing Sims 4 because of the buyout, I used The Sims Resource for years. If you design CC and if yo... もっと見る
die seite war mal echt gut aber mitlerweile ist sie extrem langsam, jeder download dauert 10 sec.(real minimum 15) (mehrfachdownload ist gesperrt so lange einer aktiv ist) extrem viele cookies werbung... もっと見る
Everyones complaining about the ad block making you wait 180 seconds.. guys if you PAUSE YOUR ADBLOCK you only have to wait 15 seconds or whatever. Ofcourse there's ads, how else will the website surv... もっと見る
企業が回答しました
企業情報
当該企業による記述
The Sims Resource (TSR) is the largest and longest-running platform for custom content (CC) for The Sims franchise. Since 1999, we have provided a vast library of high-quality CC, including clothing, furniture, hairstyles, and more, created by talented artists. Our site is free to use, supported by ads, with an optional VIP membership for an ad-free experience, faster downloads, and exclusive perks. We take quality control seriously, ensuring that all content meets high standards before being published. At TSR, we prioritise user safety, fair creator compensation, and a seamless browsing experience. Our dedicated support team is always ready to assist with any concerns. Join millions of Simmers worldwide and explore thousands of unique creations to enhance your game! 💙
連絡先
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I had a subscription that didnt show…
I had a subscription that didnt show up, i paid for it and i emailed to get a refund and end my subscription. Everyone was very friendly and i got the money back so very good customer support. The subscription is very useful but i just didnt play anymore. Much love ❤️
Súper recomendable
Su página es genial, la variedad de contenido es muy amplia.
Me equivoqué y pagué una subscripción sin querer y al rato me devolvieron el dinero sin problema.
Súper recomendable
There customer service is really great
There customer service is really great. I had a problem with my subscription and got a timely response to my ticket and a resolution the same day.
Great selection and support!
They have a tremendous selection of content for The Sims 4. Even better, their support is very responsive. I get a response in minutes! Even on weekends! I highly recommend TSR!
....
I wrote an email, there was a problem with my subscription, after few hours my problem was solved, great and fast communication, thank you!
Quick response & helpful
Although i was charged incorrectly for a subscription, I emailed and explained what happened and Renata replied quickly, she was really helpful and looked into it quickly, problem resolved in just a day or so with a refund sorted. I have used TSR over the years quite a lot and never had a problem before.
forgot to cancel free trial
I subbed to TSR for a free 7-day trial but forgot to cancel it and was subsequently charged for a 12-month plan. Quickly emailed them the same day if they could still refund it because I did not use the paid plan, and they did!

The Sims Resource からの回答
Worst CC source ever!
The site is just a cash grab and so user-un-friendly! The loading time is crap, and that's before you even get to the 10 second countdown for every download. Each piece of content to download takes about 30 seconds total, and it's only that way to brow beat you into buying a subscription despite the stupid amount of ads on the site. Worst custom content source out there.

The Sims Resource からの回答
The interface is absolutely horrendous
The interface is absolutely horrendous. The password reset doesn't work. I can't be bothered to even try anymore.
The search doesn't work at all - you type in a term like 'doors' and it shares the exact same downloads that were on the screen before. It doesn't auto populate anything. I think the website would benefit from the presence of a developer and a complete overhaul - it isn't functional. Very overwhelming experience, everything is everywhere all at once.

The Sims Resource からの回答
I cancelled a subscription
I cancelled a subscription, the system never do nothing and still nor having My refund unril 2 weeks

The Sims Resource からの回答
this website literally sucks ass
this website literally sucks ass it has so much ads for no reason and takes so long to download like why am i waiting 30 seconds for one thing

The Sims Resource からの回答
Pay VIP for what exactly?
They want people to pay for average content? Are they serious? I haven't played the sims for a long time and used to use TSR to download cc. But currently there is just not enough good content to justify paying anything. The content is very average, search doesn't work, and the best artists appear to have moved on! So why would anyone support this website? My advice is to shop around. This isn't the only cc site out there and they're often hosting far better content.

The Sims Resource からの回答
I had stopped playing the game
I had stopped playing the game, but had forgotten to cancel my subscription, when they auto charged me I told them my issue and the instantly refunded my money and even canceled and future ones so it would not charge me again in a year!
A+++ for EXCELLENT Customer Service!!!

The Sims Resource からの回答
Terrible website
This website used to offer great content. Now it is only a repository for clothing, rooms and jewellery.
And the captca counter thing is there for one thing only - TO MAKE YOU PAY! So my advice is, don't do it. There are other websites hosting quality CC that don't try to deceive you into paying by making you wait for your download to commence.
Terrible experience with average content. Stay away.

The Sims Resource からの回答
Awful
I do like the groups of cc. I like the download basket. That's all I can say good.
Awful! The support is terrible, but I noticed they got back to me asap, when I asked them to delete my account due to recent events with creators.
I have been warned by others to watch my cc for charges, so I've got my screenshots of the cancelation, etc.
Plus their website is awful, you have these tiny "thumbnails" to look at when you log in. I was told it's a "mobile view." You need magnifying glasses to see. They keep messing with the site, and it's getting worse, now a lot of the really good creators are gone. I've gone too .. cancelled, deleted, happy now.

The Sims Resource からの回答
Activo la prueba de la membresía
Activo la prueba de la membresía. Ahora que quiero cancelarla todos los enlaces mandan a páginas publicitarias. No responden los tickets... resolví borrando mi tarjeta del perfil... una estafa total...
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







