ThinkMarkets レビュー 

ThinkMarkets からの回答

2025年6月25日

Dear Stoyan,

Thank you for the kind words, your feedback means a lot to us! We’ll continue striving to provide you with an excellent trading environment to keep your experience with us remarkable. We wish you success with your trading!

Best regards,
The ThinkMarkets Team

ThinkMarkets からの回答

2025年6月25日

Dear Lucette,

Thank you for sharing your rating with us and the community! We are pleased to know that you are satisfied with our service.

If you have any improvement suggestions or ideas, you are always welcome to share them with us at: community.thinktrader.com. We wish you all the best!

Warm regards,
The ThinkMarkets Team

ThinkMarkets からの回答

2025年6月26日

Dear Rustam,

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience, and we'd like the opportunity to clarify the conditions regarding withdrawals.

Please be aware that withdrawal processing times can differ based on the payment method selected. While we strive to process all withdrawal requests within 24 hours, the delivery time to your account can vary between 1 to 7 business days depending on the payment provider. Typically, bank wire transfers may take 3–5 business days, while e-wallet transactions are usually completed faster.

You can find detailed information about all available withdrawal options and their processing times on our website: www.thinkmarkets.com/en/deposit-withdrawals

If your withdrawal is still pending beyond the normal processing period, we encourage you to get in touch with our Support team at support@thinkmarkets.com. We’re here to help and provide timely updates.

Best regards,
The ThinkMarkets Team

ThinkMarkets からの回答

2025年6月26日

Dear Hussein,

Thank you for sharing your feedback. We’re sorry to hear about your concerns regarding the withdrawal process.

Please note that withdrawal processing times can vary depending on the payment method selected. While we aim to process all withdrawal requests within 24 hours, the time it takes for funds to reach your account can range from 1 to 7 business days, depending on the specific payment provider and method. For example, bank wire transfers typically require 3-5 business days, while e-wallets may be completed much sooner.

You can find full details on withdrawal methods and processing times on our website here: www.thinkmarkets.com/en/deposit-withdrawals

If your request is still pending beyond the expected timeframe, we encourage you to contact our Support team at support@thinkmarkets.com so we can assist you directly and provide an update.

Best regards,
The ThinkMarkets Team

ThinkMarkets からの回答

2025年6月24日

Hello Julien,

Thank you for your review! We are pleased to hear that we have earned your trust. We look forward to supporting you further on your trading journey. Wishing you all the best with your trading!

Kind regards,
The ThinkMarkets Team

ThinkMarkets からの回答

2025年6月26日

Dear Client,

Thank you for taking the time to share your feedback. We understand your concerns and want to assure you that we have communicated with you directly regarding your account.

Please note that we are obligated to operate in full compliance with our Terms and Conditions, which apply to all clients to ensure a fair and secure trading environment.

If you have any further questions or require additional clarification, please feel free to contact us, we are more than willing to assist you.

Best regards,
The ThinkMarkets Team

ThinkMarkets からの回答

2025年6月23日

Thank you for the positive review. It is great to hear that you are happy with our service and that everything is working smoothly. We wish you all the best with your trading!

Warm regards,
The ThinkMarkets Team

ThinkMarkets からの回答

2025年6月26日

Dear Client,

Thank you for taking the time to share your experience. We understand your concerns and we ensured that our team has communicated with you directly, providing a detailed explanation regarding the situation on your account.

We always strive to maintain a fair and transparent trading environment in line with our Terms and Conditions. If you have any further questions or need additional clarification, please don’t hesitate to reach out to our Support team. We’re here to help and provide any further assistance you may require.

Best regards,
The ThinkMarkets Team

ThinkMarkets からの回答

2025年6月18日

Dear Evi,

Thank you for sharing your positive experience with us! We are truly grateful for your feedback. We wish you all the best!

Kind regards,
The ThinkMarkets Team

ThinkMarkets からの回答

2025年6月16日

Dear David,

Thank you for the positive feedback! It's great to hear that you enjoy trading with us so far. We are here to fully support you on your trading journey, so please feel free to reach out to our team at support@thinkmarkets.com if you have any questions or concerns regarding our platform.

At ThinkMarkets, we offer a variety of withdrawal methods including bank wire transfers, credit/debit cards, and popular e-wallets. All withdrawal methods and policies can be viewed here: thinkmarkets.com/en/deposit-withdrawals.

We wish you success with your trading!

Warm regards,
The ThinkMarkets Team

ThinkMarkets からの回答

2025年6月23日

Dear Dmitrii,

Thank you for your feedback. We are sorry to hear about the issues you encountered as this is not standard for the experience we provide our clients. We immediately reviewed your case and found that you contacted us on regarding the “Rejected by Rule” error. After checking, it turned out you were using another broker’s MT5 platform, which our team clarified and assisted with an explanation.

As for slippage, it can occur due to market volatility or low liquidity, and is not specific to ThinkMarkets. We're always happy to investigate any trade concerns if you provide the details to our agents.

We hope that after our team's assistance, the case was clarified. You are welcome to contact us again if you have any questions or concerns, we are always happy to help. We wish you all the best!

Kind regards,
The ThinkMarkets Team

ThinkMarkets からの回答

2025年6月12日

Dear client,

Thank you for your feedback. We understand how important fast and reliable withdrawals are, and we’d like to clarify that the time it takes to receive funds largely depends on the withdrawal method selected.

At ThinkMarkets, we aim to process all withdrawal requests within 24 hours of submission. However, the actual time it takes for the funds to reach your account can vary between 1 to 7 business days, depending on the payment provider and method used. For example, bank wire transfers typically take 3 to 5 business days, while e-wallets and card withdrawals may be completed faster.

We follow a strict "return to source" policy, which means funds will be returned to the original method of deposit wherever possible because this ensures compliance and security. For detailed information on our withdrawal procedures, including fees, timelines, and method-specific rules, we encourage you to visit our official withdrawal guide here: thinkmarkets.com/en/deposit-withdrawals

If you’ve experienced delays beyond the typical timeframes or have questions about your specific withdrawal, our Support team is here to assist. Please don't hesitate to reach out to us at support@thinkmarkets.com, we are always happy to help!

Best regards,
The ThinkMarkets Team

ThinkMarkets からの回答

2025年6月12日

Dear Taher,

Thank you for sharing your feedback. We’re truly sorry to hear about your experience, and we understand how important timely and transparent withdrawals are for every trader.

Please know that our team has carefully reviewed your recent withdrawal requests, and we’ve already provided detailed explanations via email to help clarify why one of the requests was denied and the other approved. We encourage you to review that message, as it outlines the specific factors involved, including account conditions at the time of your request.

If you have any further questions or need clarification on any part of your withdrawal, please don’t hesitate to reach out to us again. We're here to help resolve any remaining concerns as quickly and clearly as possible.

We wish you all the best!

Kind regards,
The ThinkMarkets Team

ThinkMarkets からの回答

2025年6月5日

Hello Frank,

Thank you for sharing your review with us! We are glad to know that you are happy with our service and that you are satisfied with the trading environment we provide.

We wish you success with your trades!

Best regards,
The ThinkMarkets Team

ThinkMarkets からの回答

2025年6月4日

Thank you for the kind words, your feedback means a lot to us!
- The ThinkMarkets Team

ThinkMarkets からの回答

2025年6月4日

Thank you for the positive review, we are happy to hear that you enjoy trading with us!
- The ThinkMarkets Team

ThinkMarkets からの回答

2025年6月10日

Dear Alejandro,

Thank you for taking the time to leave a review and share your feedback.

We're sorry to hear about your experience, and would really appreciate the chance to investigate and clarify the situation for you.

It looks like you haven’t reached out to our Support team yet. They emailed you to offer to assist you, and if you’re still facing concerns or have questions about specific trades - please don’t hesitate to get in touch with us at support@thinkmarkets.com. We're more than happy to help!

Best regards,
The ThinkMarkets Team

ThinkMarkets からの回答

2025年6月10日

Dear Lim,

Thank you for taking the time to share your feedback. Providing a top-quality trading experience is our highest priority, and we're sorry to hear about the difficulties you faced with our platform.

Our team promptly looked into the matter and has contacted you with further details. Please check your email for our response. If you need any additional help, don't hesitate to reach out, we're always here to assist.

We appreciate your review and wish you continued success.

Best regards,
The ThinkMarkets Team

ThinkMarkets からの回答

2025年6月4日

¡Gracias por tus comentarios positivos! Nos alegra saber que disfrutas operar con nosotros y estamos felices de tenerte como parte de la comunidad de ThinkMarkets. ¡

-El equipo de ThinkMarkets

ThinkMarkets からの回答

2025年5月28日

Hello Suze,

Thank you so much for the feedback! It’s great to hear that the platform’s performance and trading conditions have made a positive impression. We’re glad to have you with us!

Warm regards,
The ThinkMarkets Team