Three UK - 3Store Basildon レビュー 

61
TrustScore 5段階評価の5

4.8

100 Town Square, SS14 1BX Basildon, London, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Emma and Rob at the Basildon store were extremely helpful in connection with upgrading my phone. I would like to provide a further update - I visited Rob on 13th June and he kindly showed me how t... もっと見る

企業が回答しました

5つ星のうち5の評価

Exceptionally good service from an assistant called Rob. Most helpful and friendly service I have ever received. Would rate higher if I could.

企業が回答しました

5つ星のうち5の評価

Robb saw me when I enquired about upgrading my contract. The last time I went into a phone shop was nearly a decade ago and I was well out of the loop. Robb explained everything perfectly to me in a r... もっと見る

企業が回答しました

5つ星のうち5の評価

Made a phone call to the branch yesterday. Emma was incredibly helpful and instantly understood our problem. Called into the Basildon branch today and was made very welcome and got our account probl... もっと見る

企業が回答しました


企業情報

  1. 電子機器・テクノロジー

Three UK - 3Store Basildon について

当該企業による記述

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

当該企業による記述

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

連絡先

  • 100 Town Square, SS14 1BX, Basildon, London, 英国

  • 01268520719

4.8

優良

TrustScore 5段階評価の5

61件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(61)

過去12か月のレビュー数: 30,198

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Adam helped me greatly

Adam helped me greatly. Thank you

2026年1月8日
自発的なレビュー
Three UK - 3Store Basildon ロゴ

Three UK - 3Store Basildon からの回答

That's wonderful, Jade. Adam is a star :) Thanks for the brilliant review -Scott

5つ星のうち5の評価

So helpful answered all questions and…

So helpful answered all questions and helped us find a a great deal for our daughter. Highly recommend as so knowledgeable

2026年1月2日
自発的なレビュー
Three UK - 3Store Basildon ロゴ

Three UK - 3Store Basildon からの回答

Hey Kirsty, we’re so glad everything was sorted smoothly for your daughter. Thank you for sharing this wonderful 5⭐ review! -Veronica

5つ星のうち5の評価

New contact

Lovely service

2025年12月27日
自発的なレビュー
Three UK - 3Store Basildon ロゴ

Three UK - 3Store Basildon からの回答

Hey.

Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete

5つ星のうち5の評価

Emma was outstanding in helping us walk…

Emma was outstanding in helping us walk away with what we came in store to purchase she also went beyond to help us update our information and put in place things that was missing from our account

Thanks guys

2025年12月22日
自発的なレビュー
Three UK - 3Store Basildon ロゴ

Three UK - 3Store Basildon からの回答

Woohoo, Tyler! 🎉 It’s fantastic to know Emma went above and beyond to get everything perfectly in place for you. Thank you for such a stellar 5 ⭐ review, you’ve truly made our day! -Kishan

5つ星のうち1の評価

Free Phones & Inadequate Security Checks

Someone went into this store and pretended to be me and took out a contract in my name. inadequate security checks. Did try ringing the store to speak with the store manager but no one answers the phone.

2025年12月21日
自発的なレビュー
Three UK - 3Store Basildon ロゴ

Three UK - 3Store Basildon からの回答

Martin, we understand how concerning this situation must be, and we’re committed to resolving it quickly for you. Please reach out to us via live chat at https://bit.ly/3C43TKN so we can assist you right away. -Neha

5つ星のうち5の評価

Update grade success …

Went into store today for an upgrade for my daughter who is visually impaired. The guys in the store couldn’t be more helpful. Got the phone she wanted all fully set up in store . 1 happy daughter 👍🏼
Would recommend these guys to anyone . They helped people coming into store who was not even 3 customers.

2025年12月10日
自発的なレビュー
Three UK - 3Store Basildon ロゴ

Three UK - 3Store Basildon からの回答

Now this is what we just love to hear, Cliff 🥰 This has made our day! We appreciate you taking the time to share this with us 😊 -Jade

5つ星のうち5の評価

Robb

Robb, was absolutly amazing, couldn't fault his service couldn't not have been more helpful. Patient and attentive.

2025年12月8日
自発的なレビュー
Three UK - 3Store Basildon ロゴ

Three UK - 3Store Basildon からの回答

Thanks for your feedback, Jay, and it's lovely to hear that you enjoyed great customer service from Robb. We appreciate you taking the time to share this with us. -Michael

5つ星のうち5の評価

Amazing service

Robb was the customer service agent that served me. He was very good , professional & explained every detail of the information he gave me, as clearly as possible . His sale skills is outstanding.
Infact his service convinced me to get a new phone there & then although I only came in to store to ask for help with my iPhone.

2025年12月4日
自発的なレビュー
Three UK - 3Store Basildon ロゴ

Three UK - 3Store Basildon からの回答

Thanks for this amazing 5⭐ review, Izuchi. We really appreciate you taking the time to send this over to us! Great work Robb🎉 -Jade

5つ星のうち5の評価

Carina from Basildon 3 Store

Carina at the Basildon 3 Store was brilliant. She was really friendly and did her best to communicate with me as a Deaf person. I felt comfortable and understood, and she made the whole experience so much easier. Thank you, Carina

2025年11月21日
自発的なレビュー
Three UK - 3Store Basildon ロゴ

Three UK - 3Store Basildon からの回答

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

5つ星のうち5の評価

Carina who helped me was very friendly…

Carina who helped me was very friendly and helpful, she went through everything and made sure I got the right plan I needed.

2025年11月15日
自発的なレビュー
Three UK - 3Store Basildon ロゴ

Three UK - 3Store Basildon からの回答

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

5つ星のうち5の評価

Our assistant Emma was helpful

Our assistant Emma was helpful, patient and took her time to ensure we felt comfortable with the choices we made whilst being guided by her expertise.

2025年11月10日
自発的なレビュー
Three UK - 3Store Basildon ロゴ

Three UK - 3Store Basildon からの回答

Thank you for the great review, Colleen. We're pleased Emma was thorough and patient taking you through each step with care :) -Scott

5つ星のうち5の評価

Cristina was extremely helpful

Cristina was extremely helpful, friendly & didn't rush through everything. Provided all the info. I needed & more.

2025年11月8日
自発的なレビュー
Three UK - 3Store Basildon ロゴ

Three UK - 3Store Basildon からの回答

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

5つ星のうち5の評価

Amazing service and very helpful

Amazing service and very helpful

2025年11月7日
自発的なレビュー
Three UK - 3Store Basildon ロゴ

Three UK - 3Store Basildon からの回答

Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael

5つ星のうち5の評価

Very helpful to an elderly phone user…

Very helpful to an elderly phone user and cleared issues on old phones to make them safe for family use

2025年11月5日
自発的なレビュー
Three UK - 3Store Basildon ロゴ

Three UK - 3Store Basildon からの回答

Thanks for this amazing 5⭐ review, Caroline. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade

5つ星のうち5の評価

Three

Carina was excellent along with the rest of the staff

2025年11月3日
自発的なレビュー
Three UK - 3Store Basildon ロゴ

Three UK - 3Store Basildon からの回答

Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service from Carina. We appreciate you taking the time to share this with us. -Michael

5つ星のうち5の評価

Best place

Best place, always professional and nice, highly recommend

2025年11月2日
自発的なレビュー
Three UK - 3Store Basildon ロゴ

Three UK - 3Store Basildon からの回答

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

5つ星のうち5の評価

Compliment Lewis In Basildon

I had the pleasure of meeting Lewis, today, customer advisor at Basildon branch. He was most helpful, patient and knowledgeable. 5 star service. Great discovery meeting. If only we had more of Lewis in stores it would be great. Thank you.

2025年11月1日
自発的なレビュー
Three UK - 3Store Basildon ロゴ

Three UK - 3Store Basildon からの回答

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

5つ星のうち5の評価

Repairs for phone

Went down to the Basildon branch has i had a problem with both me an my wife phones..Lewis an Emma was the assistants working that day.they was both absolutely fantastic from the moment we got into shop so helpful and explained everything we needed to know .they talked us through everything wot was happening. Very very impressed by them both 👏 excellent,service

2025年10月31日
自発的なレビュー
Three UK - 3Store Basildon ロゴ

Three UK - 3Store Basildon からの回答

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報