Emma and Rob at the Basildon store were extremely helpful in connection with upgrading my phone. I would like to provide a further update - I visited Rob on 13th June and he kindly showed me how t... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Emma and Rob at the Basildon store were extremely helpful in connection with upgrading my phone. I would like to provide a further update - I visited Rob on 13th June and he kindly showed me how t... もっと見る
企業が回答しました
Exceptionally good service from an assistant called Rob. Most helpful and friendly service I have ever received. Would rate higher if I could.
企業が回答しました
Robb saw me when I enquired about upgrading my contract. The last time I went into a phone shop was nearly a decade ago and I was well out of the loop. Robb explained everything perfectly to me in a r... もっと見る
企業が回答しました
Made a phone call to the branch yesterday. Emma was incredibly helpful and instantly understood our problem. Called into the Basildon branch today and was made very welcome and got our account probl... もっと見る
企業が回答しました
当該企業による記述
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
当該企業による記述

100 Town Square, SS14 1BX, Basildon, London, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Three UK - 3Store Basildon からの回答
So helpful answered all questions and helped us find a a great deal for our daughter. Highly recommend as so knowledgeable

Three UK - 3Store Basildon からの回答
Emma was outstanding in helping us walk away with what we came in store to purchase she also went beyond to help us update our information and put in place things that was missing from our account
Thanks guys

Three UK - 3Store Basildon からの回答
Someone went into this store and pretended to be me and took out a contract in my name. inadequate security checks. Did try ringing the store to speak with the store manager but no one answers the phone.

Three UK - 3Store Basildon からの回答
Went into store today for an upgrade for my daughter who is visually impaired. The guys in the store couldn’t be more helpful. Got the phone she wanted all fully set up in store . 1 happy daughter 👍🏼
Would recommend these guys to anyone . They helped people coming into store who was not even 3 customers.

Three UK - 3Store Basildon からの回答
Robb, was absolutly amazing, couldn't fault his service couldn't not have been more helpful. Patient and attentive.

Three UK - 3Store Basildon からの回答
Robb was the customer service agent that served me. He was very good , professional & explained every detail of the information he gave me, as clearly as possible . His sale skills is outstanding.
Infact his service convinced me to get a new phone there & then although I only came in to store to ask for help with my iPhone.

Three UK - 3Store Basildon からの回答
Carina at the Basildon 3 Store was brilliant. She was really friendly and did her best to communicate with me as a Deaf person. I felt comfortable and understood, and she made the whole experience so much easier. Thank you, Carina

Three UK - 3Store Basildon からの回答
Carina who helped me was very friendly and helpful, she went through everything and made sure I got the right plan I needed.

Three UK - 3Store Basildon からの回答
Emma in store was fantastic can't thank her enough, 10 ********

Three UK - 3Store Basildon からの回答
Our assistant Emma was helpful, patient and took her time to ensure we felt comfortable with the choices we made whilst being guided by her expertise.

Three UK - 3Store Basildon からの回答
Cristina was extremely helpful, friendly & didn't rush through everything. Provided all the info. I needed & more.

Three UK - 3Store Basildon からの回答
Every helpful and we felt very comfortable

Three UK - 3Store Basildon からの回答

Three UK - 3Store Basildon からの回答
Very helpful to an elderly phone user and cleared issues on old phones to make them safe for family use

Three UK - 3Store Basildon からの回答

Three UK - 3Store Basildon からの回答

Three UK - 3Store Basildon からの回答
I had the pleasure of meeting Lewis, today, customer advisor at Basildon branch. He was most helpful, patient and knowledgeable. 5 star service. Great discovery meeting. If only we had more of Lewis in stores it would be great. Thank you.

Three UK - 3Store Basildon からの回答
Went down to the Basildon branch has i had a problem with both me an my wife phones..Lewis an Emma was the assistants working that day.they was both absolutely fantastic from the moment we got into shop so helpful and explained everything we needed to know .they talked us through everything wot was happening. Very very impressed by them both 👏 excellent,service

Three UK - 3Store Basildon からの回答
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