Rushed into store on Friday morning in desperate need of a WiFi solution. Left within a few minutes with a solution that has not only saved me £70 but also provided a far better download speed than... もっと見る
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I went in for a desperate upgrade because my current phone stopped charging and I rely on it for work, schools and home. Paul was nothing but amazing. I was on a time limit as I started work in 30 min... もっと見る
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I was served by Harry Cannon today. I met Harry at the beginning of September when I was changing the phone contracts for my son and his GF. Harry was super helpful and informative. He explaine... もっと見る
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I ended up in the 3 store after smashing my phone and my old network being incredibly unhelpful. Dave was amazing he helped find the best phone model for me, told me exactly how to save everything fro... もっと見る
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企業情報
Three UK - 3Store Basingstoke について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
Unit 34, Wesley Walk, Festival Place, RG21 7BE, Basingstoke, South, 英国
- 01256350538
4.9
優良
103件のレビュー
顧客にレビューを依頼しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
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Excellent service
Rushed into store on Friday morning in desperate need of a WiFi solution. Left within a few minutes with a solution that has not only saved me £70 but also provided a far better download speed than my initial EE option.
Just wanted to praise & recognise the service by the young gentleman working that morning (apologies I didn't catch his name). But he is a true credit to the company & I wish him luck in wherever his professional career takes him.
2026年10月16日
自発的なレビュー
Three UK - 3Store Basingstoke からの回答
Hi Nathan, we're delighted to hear that our team was able to quickly find the right connectivity option for you and help you get connected without any hassle.- Three Social Media Team
Ben has been really helpful and…
Ben has been really helpful and friendly! Definitely recommend going to Basingstoke 3 for better customer service
2026年10月17日
自発的なレビュー
Three UK - 3Store Basingstoke からの回答
Hi Lalitha, thank you for sharing your experience. It's wonderful to know Ben made such a difference. We truly appreciate you choosing Three.
- Three Social Media Team
Ben has been fantastic with helping on…
Ben has been fantastic with helping on phone choices and best options! Highly recommend!
2026年10月3日
自発的なレビュー
Three UK - 3Store Basingstoke からの回答
What a lovely shout‑out, Kelsey 💫 Ben's spot‑on guidance helped narrow down the choices with confidence, and your recommendation says it all 🌟
- Three Social Media Team
Ben was super helpful
Ben was super helpful, knew his stuff and had no worries on knowing what he's doing.
Came away happy and sorted for another 3 years. Thankyou
2026年9月26日
自発的なレビュー
Three UK - 3Store Basingstoke からの回答
Your words speak volumes, Laura 💙 Ben's expert guidance and assured approach left you in great hands, and it's fantastic to know you're all set for the years ahead 🌟
- Three Social Media Team
Great service from Ben
Ben helped me get the home broadband with no issues and actually went above and beyond to make sure I was connected at ease today itself. Even gave me a better deal than online
Thanks Ben
2026年9月24日
自発的なレビュー
Three UK - 3Store Basingstoke からの回答
Hey Leo, you've just made our day. It's fantastic to hear Ben went the extra mile to get your Home Broadband connected with ease and helped you secure an even better deal. Thanks for giving him such a brilliant shout-out.
Three Social Media Team
I went in for a desperate upgrade…
I went in for a desperate upgrade because my current phone stopped charging and I rely on it for work, schools and home. Paul was nothing but amazing. I was on a time limit as I started work in 30 mins, we had a chat about a few bits regarding my current phone and what im after . I wasnt after anything particular so he picked out the perfect phone for me and had me set up and sorted in 25 mins. I couldn't be happier .
2026年9月22日
自発的なレビュー
Three UK - 3Store Basingstoke からの回答
Hello Jade, we're delighted Paul could help you find the right phone and get everything set up promptly. Thank you for sharing your experience and for your 5 ⭐ review. - Three Social Media Team
I was served by Harry Cannon today.
I was served by Harry Cannon today.
I met Harry at the beginning of September when I was changing the phone contracts for my son and his GF.
Harry was super helpful and informative. He explained that I should come back mid September to review my own contract and I am delighted with the outcome of the conversation today.
2026年9月22日
自発的なレビュー
Three UK - 3Store Basingstoke からの回答
Thank you for your lovely review, Lesley! It's great to hear that Harry provided clear guidance and helped you make informed decisions about your contracts. 🌟 — Three Social Media Team
Very informative with excellent service…
Very informative with excellent service by Paul
2026年9月20日
自発的なレビュー
Three UK - 3Store Basingstoke からの回答
That's impressive, Penny 🎯 Paul's clear expertise and assured approach clearly stood out. Thanks for sharing the love 💙
- Three Social Media Team
Everything renewed just as I wanted
2026年9月18日
自発的なレビュー
Three UK - 3Store Basingstoke からの回答
Hello Lee, we're pleased our team could make the renewal process efficient. Thank you for your 5 ⭐ review. - Three Social Media Team
Professional
The customer contact called Paul was knowledgeable, friendly and efficient. It was a pleasure to be in this store.
2026年9月13日
自発的なレビュー
Three UK - 3Store Basingstoke からの回答
Hi John, thank you for sharing this amazing 5⭐ review. It's great to hear Paul's expertise and approach made your experience such a positive one. We appreciate you taking the time to recognize his efforts.
Three Social Media Team
Three UK - 3Store Basingstoke からの回答
Hi there 🎯 We're glad our team delivered such prompt, focused support. Have a great day 🌟
- Three Social Media Team
We were helped by Paul
We were helped by Paul, he was very helpful and informative. Couldn't be happier with this experience, thank you.
2026年9月9日
自発的なレビュー
Three UK - 3Store Basingstoke からの回答
Lovely to hear, Daniel, that Paul provided you with the very best service throughout. We’re so happy! Wishing you all the very best ahead. 😊 — Three Social Media Team
Give Dave a payrise
I ended up in the 3 store after smashing my phone and my old network being incredibly unhelpful. Dave was amazing he helped find the best phone model for me, told me exactly how to save everything from the old phone and sorted me out with an incredible deal. Dave you're a legend thank you!
2026年8月21日
自発的なレビュー
Three UK - 3Store Basingstoke からの回答
Hi Bee, it’s lovely to know you found the right phone and came away feeling confident about getting everything transferred, along with a deal that worked well for you. Dave played an important part in making that happen, and we’re delighted his care and guidance made such a positive difference — Three Social Media Team
Very helpful and polite answered all…
Very helpful and polite answered all the questions that I asked
2026年9月2日
自発的なレビュー
Three UK - 3Store Basingstoke からの回答
Hey Alan, you've just made our day ✨ It's fantastic to hear the support provided was helpful, polite and answered everything you wanted to know. Thanks for your lovely feedback 💙
Three Social Media Team
I came into store for advice on my… business account
I came into store for advice on my business account. Paul who served me was very helpful, explaining each business plan, sims available and EU travel plans.
He was very helpful, polite and patient and it was a very pleasent visit.
Happy customer
2026年9月1日
自発的なレビュー
Three UK - 3Store Basingstoke からの回答
Thanks for sharing your experience, Lisa 😊 It's lovely to hear Paul took the time to explain everything clearly and provided such attentive support along the way. We're thrilled you had such a pleasant experience 💙
Three Social Media Team
Paul was a great help and a super asset…
Paul was a great help and a super asset to the company hes proud of what he does and will return in store rather online
2026年8月24日
自発的なレビュー
Three UK - 3Store Basingstoke からの回答
Hey Kevin 😊 That's brilliant! We're so pleased to hear Paul gave you such positive and supportive service. We look forward to welcoming you back again soon.-Three Social Media Team
Paul in the Basingstoke store
Paul in the Basingstoke store. Was kind and calm in the face of my stressful entrance. He helped me navigate a tricky issue and whilst I was here he saved me money on some of my lines. Top guy.
2026年8月19日
自発的なレビュー
Three UK - 3Store Basingstoke からの回答
Thank you so much, Jimmy, for sharing your experience. We’re thrilled to hear that Paul provided the support you needed and helped make your visit to our Basingstoke branch a positive one.-Three Social Media Team
Harry and Callum went over and above
Harry and Callum went over and above, extremely polite and helpful, nothing was too much trouble… asset to 3 ! 🙂
2026年8月17日
自発的なレビュー
Three UK - 3Store Basingstoke からの回答
Hi Emma, thanks for the glowing 5⭐ love. We are glad to know that Harry and Callum delivered exceptional assistance and created a seamless experience for you.— Three Social Media Team
David in the Basingstoke store was…
David in the Basingstoke store was great and efficient at helping with my upgrade!
2026年8月14日
自発的なレビュー
Three UK - 3Store Basingstoke からの回答
Hi Victoria. Thank you for sharing your experience. We are glad to hear that David at our Basingstoke branch looked after you so well and made your account change process run so smoothly.— Three Social Media Team
Nik in Basingstoke went above and…
Nik in Basingstoke went above and beyond to help us out with an upgrade and swap over of phones. He is a phone genius and has the most amazing customer services skills.
2026年8月10日
自発的なレビュー
Three UK - 3Store Basingstoke からの回答
Thank you so much for the wonderful feedback, Nash! Nik is a credit to our Basingstoke team, and we are so glad he could make your phone swap so easy. Have a great day! ☺️ — Three Social Media Team
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