Daniel and Claire where absolutely amazing, I will be only using three store I future, so helpful and customer service 2nd to none.
企業が回答しました
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レビュアーのコメントを見てみましょう
Daniel was absolutely amazing, so approachable and extremely friendly. So patient and understanding. As I'm not tech savvy! He definitely sold 3 network to me. So ordered the new Samsun... もっと見る
企業が回答しました
dylan helped pick the phone best suited to us and gave us all the options we had to make an informed choice, no faff just excellent service!
企業が回答しました
I was torn between two models recently, but Edgaras gave honest pros and cons without pressure. Went with the iPhone and got the phone, case, screen protector, and charger for under budget. Transfer w... もっと見る
企業が回答しました
企業情報
Three UK - 3Store Belfast (Forestside) について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
Unit 15C, Forestside Shopping Centre, Belfast, BT8 6FX, Belfast, North, 英国
- 02890649842
4.8
優良
76件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Three UK - 3Store Belfast (Forestside) からの回答
Hey Bob, really appreciate the 5⭐ review! We’re so glad Mark made everything feel smooth and positive for you. -Samad
Mark made changing phone very easy
Mark made changing phone very easy. I WAS DREADING IT.
2026年4月7日
自発的なレビュー
Three UK - 3Store Belfast (Forestside) からの回答
We appreciate you sharing your experience, Gail. It’s great to hear that Mark guided you through the change with confidence and ease. -Afaq
Three UK - 3Store Belfast (Forestside) からの回答
Hey Susie, we’re so happy to know you received the best help from Dylan! Thank you for the lovely 5⭐ review :) -Ayesha
Great service
Great service. Very informative and helpful. Phone upgraded in no time at all. Massive thanks to Edgaras and the forstside team.
2026年3月17日
自発的なレビュー
Three UK - 3Store Belfast (Forestside) からの回答
What an amazing 5⭐ rating, Ash. Lovely to hear Edgaras provided such helpful and friendly service. Have a fantastic one ahead! 🌸 -Ayesha
I had a great experience in the…
I had a great experience in the forestside shop, Dylan provided great knowledge on which plan would be best for me, very happy with the customer service provided.
2026年3月7日
自発的なレビュー
Three UK - 3Store Belfast (Forestside) からの回答
Thank you, Meg! 💫 We’re delighted to know Dylan made your visit so worthwhile. Your appreciation reflects the dedication we aim to bring to every interaction, and it energizes us to keep delivering outstanding service. ✨ -Prabhjeet
Three UK - 3Store Belfast (Forestside) からの回答
Hi Lesley, thank you for taking the time to share your experience. We’re glad to know that Dylan was able to provide such remarkable and outstanding support. 😊 Wishing you a fantastic day! 🎉 -Neha
Daniel in 3 Forestside
Was in store, Daniel in 3 phone shop amazing guy sorted us out amazing work
2026年3月3日
自発的なレビュー
Three UK - 3Store Belfast (Forestside) からの回答
Love hearing this, Kenneth 💫 We're delighted that Daniel provided such great support and got everything sorted during your visit, just the way you needed. Wishing you joy and smiles ahead ❤️ -Arvind
Three UK - 3Store Belfast (Forestside) からの回答
What a sweet 5⭐ rating, Ben! We’re truly heartened to know this has been your experience with our staff. Wishing you a bright and joyful day ahead! 🌸 -Ayesha
Three UK - 3Store Belfast (Forestside) からの回答
Hey Pauline, that’s incredible! We’re so happy to hear that Dan gave you such excellent support. Thank you for sharing this amazing 5⭐ review! -Veronica
Three UK - 3Store Belfast (Forestside) からの回答
Hey Pamela, that’s marvelous! A big shoutout to Dan and Clare for providing such amazing support. Thank you for taking the time to leave us a review! -Neha
Best experience spending money ever!!!!!
2026年2月6日
自発的なレビュー
Three UK - 3Store Belfast (Forestside) からの回答
Hi Mark, thank you for such a fantastic review. We’re delighted to know your experience with us felt so rewarding, and we truly appreciate your feedback. ☺️ -Prabhjeet
Clare was an excellent help and sorted…
Clare was an excellent help and sorted me in record time so I get on to my delivery job at 5 which I needed maps for
2026年2月2日
自発的なレビュー
Three UK - 3Store Belfast (Forestside) からの回答
Your kind words mean a lot, Justin 💙. We’re glad Clare was able to provide such quick and effective help when you needed it most 👍. -Shivam
Three UK - 3Store Belfast (Forestside) からの回答
Hi there! We’re thrilled that you had such a great experience setting up your 5G router. Thank you so much for the wonderful 5⭐ review! -Veronica
Three UK - 3Store Belfast (Forestside) からの回答
Hey Mary, that’s impressive! We’re thrilled that Ed made your experience a pleasant one. 😊 -Veronica
Daniel was so helpful
2026年1月15日
自発的なレビュー
Three UK - 3Store Belfast (Forestside) からの回答
Hello Fiona 😊, thank you for the wonderful review. We’re delighted to receive such kind words about Daniel. -Suhaas
Great experience and very happy with…
Great experience and very happy with the service today purchasing and upgrading my iPhone. Edgaras was very helpful today with helping me decide.
2026年1月13日
自発的なレビュー
Three UK - 3Store Belfast (Forestside) からの回答
Hello Miss Gilvary, it’s wonderful to hear your upgrade went so well! 📱 We’re pleased Edgaras provided the guidance needed to help you decide. Congratulations on your iPhone, we're glad we could help get everything sorted for you. -Kishan
Clare has been exceptional kind helping…
Clare has been exceptional kind helping me set up my email address also edgar hekped also .Wish there was more clares in the world sych an add for3
2026年1月13日
自発的なレビュー
Three UK - 3Store Belfast (Forestside) からの回答
Hi Ann, thanks for letting us know this was your experience with Clare and Edgar. We'll get your feedback passed on! -John
Thank you Michael
Thank you Michael for all your help in store and helping me select my new phone
Also for transferring everything over for me. Great service 😀
2026年1月11日
自発的なレビュー
Three UK - 3Store Belfast (Forestside) からの回答
We're so happy to hear that Michael was able to provide you with such a 5⭐ experience, Michelle! Really makes our day 🥰 -Jade
Three UK - 3Store Belfast (Forestside) からの回答
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
If your signal has dropped in recent months don’t hang around move to another provider.
I was with Three for 16 years and had no signal issues until July 2025. Since then the signal in my area dropped to no bars. I was able to WI/Fi call but that was no good if I step outside my door and for the the next mile I had no signal at all. I would have stayed with Three and gave them a fair chance to fix the issue to no avail. So as of December 5 months on from only been able to wi fi call at home I moved to Tesco Mobile. This is something I should have done in the summer as despite promises the fault was never resolved. I’m also getting a much better deal with Tesco and no roaming charges.
It was only when I requested my PAC code Three offered deals including 70 days roaming pass which gave me a chuckle. I’d get free calls in Europe but not in my driveway. I must have had 30 calls with Three in the 5 months since this issue started and it was like starting a new conversation every time. What’s even more laughable is adverts on TV saying 2 networks are better than one now they have merged with Vodafone. The reality is there is no sign of that sharing masts happening in my area in the immediate future according to the last person I spoke to before leaving three.
I’m pleased to say I’m sitting on 4 bars with Tesco Mobile and I knew their signal was good in my area as in our household 2 family members were already with Tesco and have been for years.
My message to Three is when masts go down don’t string your customers along for months. Fix the problem. My message to everyone else who is having signal issues with Three is to move to another provider if your issue isn’t resolved within a reasonable period of time. Don’t leave it 5 months like I did.
2025年12月20日
自発的なレビュー
Three UK - 3Store Belfast (Forestside) からの回答
Hello there.
We are sad to hear about the issues you are experiencing and that we weren't able to resolve this for you before you decided to leave.
We understand your frustration regarding the network performance and the experience you had while speaking to the support team. We are always working to improve our network and services, and we appreciate you sharing these specific details about your experience.
While a 1-star review isn't what we hope for, we thank you for taking the time to provide this valuable feedback as it helps us identify where we need to do better. -Pete
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