Jamie Lawrence was incredibly helpful. He helped us for well over an hour sorting out a transfer of a phone contract. Guiding us through the nightmare of acquiring a PAC code. He was super helpful, s... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I had a great experience at this shop! Jamie was incredibly helpful and kind and solved my problem very quickly - thank you so so much! It was really great that I could go in person and have everythin... もっと見る
企業が回答しました
Outstanding service from Salih. He was very knowledgeable, patient and helpful. Probably the most helpful assistance we have had in a long time. He is a credit to your company.
企業が回答しました
Thank you to Shareen, who was incredibly helpful with my e‑SIM transfer yesterday 26.03.2026. I arrived just before closing, and she quickly resolved the issues I was having. She was professional, k... もっと見る
企業が回答しました
企業情報
Three UK - 3Store Bromley について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
Unit 91 The Glades Shopping Centre, High Street, BR1 1DD, Bromley, South, 英国
- 2084609018
4.9
優良
149件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Avoid 3 at all costs!!
Avoid 3 at all costs!!
Transferred to 3 in around 2018. Offered a competitive deal to switch, but salesman gave me 2 contracts (1 for sim and 1 for phone).
Came to leave, got PAC code and assured account settled. However continued to charge me £3 a month without informing me, and eventually received a credit default from them.
Despite paying this immediately, and acting in good faith they refuse to remove it.
Appalling customer service, and I strongly recommend avoiding at all costs.
2025年5月1日
自発的なレビュー
Three UK - 3Store Bromley からの回答
Hey Alex.
We're very sorry to hear of the poor experience you had with us.
You've mentioned that you were provided with a PAC. Did you use this to transfer the number to another network? If not used within 30 days, your contract would continue to run as normal unless you reach out to us to make other arrangements.
If you wish to discuss the matter further, you're more than welcome to reach out to us: https://bit.ly/3q3xZ0c -Jade
Adwoa was very good to me today she was…
Adwoa was very good to me today she was excellent to very very good the best secrives I had ever get from 3 thank you from Michael Ramsay
2025年11月12日
自発的なレビュー
Three UK - 3Store Bromley からの回答
Thanks for your feedback, Michael, and it's lovely to hear that you enjoyed great customer service from Adwoa. We appreciate you taking the time to share this with us. -Michael
Wow I’m so happy and glad for Jamie…
Wow I’m so happy and glad for Jamie service he is very polite and helpful person, I have many questions sort out from him. Thank you Jamie for your service and kindness. I wish you all the best , come on Crystal Palace.
2025年11月9日
自発的なレビュー
Three UK - 3Store Bromley からの回答
Thanks for this fantastic 5⭐ review. We appreciate you taking the time to send this over! Well done Jamie 🎉 -Jade
Very kind helpful explained everything…
Very kind helpful explained everything in detail answered all questions kindly! Wonderful!
2025年11月9日
自発的なレビュー
Three UK - 3Store Bromley からの回答
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Jamie was professional and helpful
Jamie was as helpful as he was 10 years ago when I first signed up with Three, no problem he couldn’t solve with his usual charm and lovely personality, it’s so nice to see the same person who is loyal to the company they work for.
2025年11月4日
自発的なレビュー
Three UK - 3Store Bromley からの回答
Thanks for your feedback, Sally, and it's lovely to hear that you enjoyed great customer service from Jamie. We appreciate you taking the time to share this with us. -Michael
Speaking and dealing with Ciprian was…
Speaking and dealing with Ciprian was very easy and helpful and they made my experience as best as one could hope, well mannered and very attentive to my needs.
2025年11月1日
自発的なレビュー
Three UK - 3Store Bromley からの回答
Thanks for this amazing 5⭐ review, Ali. We really do appreciate you taking the time to send this over! Well done Ciprian 🎉 -Jade
Good service from Adwoa
I spoke with someone named Adwoa and the service was exemplary today the least. They were kind, patient and very well informed not to mention polite.
2025年11月2日
自発的なレビュー
Three UK - 3Store Bromley からの回答
Thanks for your feedback, Jude, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Stafe Mo perfect Exelent very good
2025年10月24日
自発的なレビュー
Three UK - 3Store Bromley からの回答
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
THE TIME CARE AND ATTENTION GIVEN BY…
THE TIME CARE AND ATTENTION GIVEN BY YOUR STORE ADVISER TO A CUSTOMER APPROACHING THE AGE OF 80 AND WITH LITTLE TO NO KNOWLEDGE OG TECHNOLOGY WAS EXEMPLORARY
2025年10月18日
自発的なレビュー
Three UK - 3Store Bromley からの回答
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
I can’t believe how great the service…
I can’t believe how great the service from shereen and kat was together , they both came together to help my issue very friendly girlies and very knowledgeable.
2025年10月16日
自発的なレビュー
Three UK - 3Store Bromley からの回答
Thanks for your feedback, Ana, and it's lovely to hear that you enjoyed great customer service from Shereen and Kat. We appreciate you taking the time to share this with us. -Michael
Highly recommended
Katherine was amazing, she really helped me out whilst I was stressed out at my phone being stolen she was kind & attentive whilst guiding me on choosing the right contract for me would highly recommend three store in Bromley but ask for Kat !
2025年10月14日
自発的なレビュー
Three UK - 3Store Bromley からの回答
Thanks for taking the time to leave a 5* review, Àndrief. We're glad to hear you've had a great experience -Maxine
Provided help with 3 app and password…
Provided help with 3 app and password recovery
2025年10月15日
自発的なレビュー
Three UK - 3Store Bromley からの回答
Thanks for the 5* review, Luis. We're glad to hear you've had a great experience -Maxine
Thelma is a wonderful young lady it…
Thelma is a wonderful young lady it was a pleasure dealing with her very helpful and kind
Thank you
2025年10月15日
自発的なレビュー
Three UK - 3Store Bromley からの回答
Amazing to hear, Sherdine -Maxine
We came at store for so many problems 🫣…
We came at store for so many problems 🫣 Jamie (Glades Shopping Mall Bromley) He really solved all in jiffy. He is such a nice, helpful and lively chap. My son was so happy coz all his mobile network problems were solved & he had a big smile on his face at the end. We had a great experience. Billions of stars for Jamie and his excellent service. Thanks
2025年10月11日
自発的なレビュー
Three UK - 3Store Bromley からの回答
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Salih is really quick and helpful with…
Salih is really quick and helpful with the phone upgrade everything was smooth and he was insanely helpful with every step.
Really great customer service!
2025年10月11日
自発的なレビュー
Three UK - 3Store Bromley からの回答
Hello.
That's grand. We're glad to hear it.
Thanks for the review. -Pete
Salih is a really good worker!!
Salih is really quick, patient and helpful, this was the fastest phone upgrade ever! I loved this experience, he didnt make it as complicated as the other workers.
2025年10月11日
自発的なレビュー
Three UK - 3Store Bromley からの回答
Smashing stuff. Thanks very much for the support. -Pete
Three UK - 3Store Bromley からの回答
Thanks for this amazing 5⭐ review, Rebecca. Well done Ze 🎉 -Jade
We have a great experience with Thelma …
We have a great experience with Thelma she was absolutely fantastic with lot of nolege about all the products.
2025年10月7日
自発的なレビュー
Three UK - 3Store Bromley からの回答
Thanks for this amazing 5⭐ review, Paolo. Well done Thelma 🎉 Keep up the amazing work! -Jade
Excellent service from Jamie
Excellent service from Jamie!
Very patient and thorough explaining the options, not over selling. Very happy with the broadband and phone contract.
Thanks so much.
2025年10月6日
自発的なレビュー
Three UK - 3Store Bromley からの回答
Thanks for this amazing 5⭐ review, John. Well done Jamie 🎉Keep up the amazing work! -Jade
Thelma has been super helpful in…
Thelma has been super helpful in getting my contract changed and eSIM added. Excellent customer service . Thanks .
2025年10月4日
自発的なレビュー
Three UK - 3Store Bromley からの回答
Hey.
That's super. We're glad to hear it. Thanks for the 5 stars. -Pete
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。