Three UK - 3Store Camden レビュー 

214
•
TrustScore 5段階評価の5

4.9

135 Camden High Street, NW1 7JR Camden, London, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Brilliant experience which was all down to Esen! What a lovely woman, it was a pleasure to be served by Esen and it made the long process of getting a new phone genuinely enjoyable. The best experienc... もっと見る

企業が回答しました

5つ星のうち5の評価

Came into store quiet distressed had no support from any where I am very disabled have had 2 strokes and vascular surgery. The staff at three store Camden Esen and Ardijana were super friendly patient... もっと見る

企業が回答しました

5つ星のうち2の評価

It’s was terrible experience, I wasn’t allowed to touch the packaging, and when I pointed out it was damaged after paying, the trainee was rude, huffing and puffing when I ask for one the wasn’t she s... もっと見る

企業が回答しました

5つ星のうち5の評価

Needed help with a sim which I can travel with for work as I’m on the move a lot, Tanzia was so helpful as I’m a technophobe - but she explained in ways I could understand and asked questions withou... もっと見る

企業が回答しました


企業情報

  1. 電子機器・テクノロジー

Three UK - 3Store Camden について

当該企業による記述

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

当該企業による記述

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

連絡先

  • 135 Camden High Street, NW1 7JR, Camden, London, 英国

  • 02074857578

4.9

優良

TrustScore 5段階評価の5

214件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(214)

過去12か月のレビュー数: 33,970件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Thank you Esen! Great experience.

Brilliant experience which was all down to Esen! What a lovely woman, it was a pleasure to be served by Esen and it made the long process of getting a new phone genuinely enjoyable. The best experience I’ve ever had upgrading my phone - Esen was helpful, informative, friendly but not pushy. Thank you so much!!

2026年10月18日
自発的なレビュー
Three UK - 3Store Camden ロゴ

Three UK - 3Store Camden からの回答

Thank you for sharing this feedback, Maisy! We’re glad Esen made the upgrade process smooth and easy for you. 😊 — Three Social Media Team

5つ星のうち5の評価

Aya was very nice and welcoming

Aya was very nice and welcoming, would definitely reccomend her.

2026年10月17日
自発的なレビュー
Three UK - 3Store Camden ロゴ

Three UK - 3Store Camden からの回答

Thank you for the fantastic ⭐⭐⭐⭐⭐ review, Hamad. We're thrilled to know that Aya made your experience seamless. Your recommendation means a lot to us.- Three Social Media Team

5つ星のうち5の評価

Came into store quiet distressed had no…

Came into store quiet distressed had no support from any where I am very disabled have had 2 strokes and vascular surgery. The staff at three store Camden Esen and Ardijana were super friendly patient and very understanding helped throughout multiple elongated issues. Excellent customer service never lost any patience sat through with me and showed exceptional skills.perfect!!

2026年10月15日
自発的なレビュー
Three UK - 3Store Camden ロゴ

Three UK - 3Store Camden からの回答

Hi Raksha, thank you for sharing your experience. It's wonderful to know the care, understanding and dedication shown by Esen and Ardijana in Camden helped provide the support you needed throughout a complex situation. — Three Social Media Team

5つ星のうち5の評価

Really Great And Quick Service By Aya

2026年10月14日
自発的なレビュー
Three UK - 3Store Camden ロゴ

Three UK - 3Store Camden からの回答

Hi there, thanks for taking the time to leave a review. We're delighted to hear Aya provided such quick and efficient support and made your experience a positive one.— Three Social Media Team

5つ星のうち5の評価

Brian

Brian, the person who helped me with my phone, was very polite and kind

2026年10月2日
自発的なレビュー
Three UK - 3Store Camden ロゴ

Three UK - 3Store Camden からの回答

Hi Patricia, thank you for sharing your experience. We're pleased to hear Brian's professionalism left a positive impression.

Three Social Media Team

5つ星のうち5の評価

Aya was great

Aya was great! Very welcoming and explained everything very well.

2026年9月18日
自発的なレビュー
Three UK - 3Store Camden ロゴ

Three UK - 3Store Camden からの回答

This is lovely to hear, Haya! ✨ We’re delighted that Aya provided such attentive and reassuring assistance, and made the whole process easy to understand. 😊-Three Social Media Team

5つ星のうち5の評価

I was served by kai at camden and he…

I was served by kai at camden and he was very helpful and patient with us highly recomennded

2026年9月15日
自発的なレビュー
Three UK - 3Store Camden ロゴ

Three UK - 3Store Camden からの回答

Hi Hanna, your visit to our Camden store was made all the better by Kai’s calm and attentive approach. We value your recommendation. — Three Social Media Team

5つ星のうち2の評価

It’s was terrible experience

It’s was terrible experience, I wasn’t allowed to touch the packaging, and when I pointed out it was damaged after paying, the trainee was rude, huffing and puffing when I ask for one the wasn’t she started telling me the air pods where fine it’s just the box.

2026年9月15日
自発的なレビュー
Three UK - 3Store Camden ロゴ

Three UK - 3Store Camden からの回答

Hey Angel, we're sorry to hear about your experience. We can appreciate how disappointing it must have been to notice the packaging was damaged after purchase and then feel that your concerns weren't handled in the way you'd expected. If you'd like this looked into further, we'd recommend contacting our Customer Relations Team here: https://bit.ly/3uJlOrF. They'll be able to review the concerns you've raised regarding both the condition of the product packaging and the service you received in store. We appreciate you taking the time to share your feedback. Every customer should feel listened to when raising a concern, and we're sorry this interaction left you with that impression.
-Three Social Media Team.

5つ星のうち5の評価

Gabriella was wonderful !

2026年9月15日
自発的なレビュー
Three UK - 3Store Camden ロゴ

Three UK - 3Store Camden からの回答

Hi Mo, thank you for sharing this amazing 5⭐ review. It's fantastic to see Gabriella receive such a wonderful mention. We appreciate your feedback.

Three Social Media Team

5つ星のうち5の評価

The service is really good !

The service is really good !! Mainly the lady named haram ( camden market) branch is so friendly and jice ..thankyou haram !!

2026年9月12日
自発的なレビュー
Three UK - 3Store Camden ロゴ

Three UK - 3Store Camden からの回答

Hey Subarna, thank you for the wonderful 5⭐ review! We're delighted to hear that Haram made such a positive impression and provided an exceptional experience at our Camden Market branch.-Three Social Media Team

5つ星のうち5の評価

Aya was great

Aya was great, very helpful and informative.

2026年8月31日
自発的なレビュー
Three UK - 3Store Camden ロゴ

Three UK - 3Store Camden からの回答

Hello Mathew, we’re glad Aya could provide clear guidance and make your experience easier. Thank you for your kind words. - Three Social Media Team

5つ星のうち5の評価

Aya and Gabriella were very helpful…

Aya and Gabriella were very helpful today and had amazing customer service

2026年8月31日
自発的なレビュー
Three UK - 3Store Camden ロゴ

Three UK - 3Store Camden からの回答

Hi Areeb. We’re thrilled to know Aya and Gabriella turned your visit into such a positive and enjoyable experience. Moments like these brighten our day. ☺️ - Three Social Media Team

5つ星のうち5の評価

Gabriella is the best!

Gabriella was a great help. She answered any and every question we had. Major help. Thank you!

2026年8月20日
自発的なレビュー
Three UK - 3Store Camden ロゴ

Three UK - 3Store Camden からの回答

Hi There, thank you so much for your lovely feedback. It’s wonderful to hear that Gabriella made such a fantastic impression. 😊-Three Social Media Team

5つ星のうち5の評価

Samiha was very helpful in helping me…

Samiha was very helpful in helping me get a new phone and transferring my data. She made me feel calm throughoght the interaction as she was very kind.

2026年8月18日
自発的なレビュー
Three UK - 3Store Camden ロゴ

Three UK - 3Store Camden からの回答

Hi, Gary. That is so wonderful to hear, and we’re absolutely thrilled that Samiha could make your experience so calm and stress-free! 😊 - Three Social Media Team

5つ星のうち5の評価

Brian was really good in the discovery…

Brian was really good in the discovery session we had together, really patient and well spoken

2026年8月18日
自発的なレビュー
Three UK - 3Store Camden ロゴ

Three UK - 3Store Camden からの回答

Hi Sue, we’re delighted to hear that Brian made your experience comfortable and ensured everything was handled with care. Thank you for sharing such a fantastic 5⭐ review!-Three Social Media Team

5つ星のうち5の評価

Samiha was exceptional

Samiha was exceptional! Super patient and helpful, thank you so much for your service and answering all my questions :)

2026年8月7日
自発的なレビュー
Three UK - 3Store Camden ロゴ

Three UK - 3Store Camden からの回答

Big shoutout to Samiha for turning customer service into a full on positive experience, Chloe. Your feedback means a lot. ☺️ – Three Social Media Team

5つ星のうち5の評価

Samiha was very helpful in setting up…

Samiha was very helpful in setting up my e sim and WhatsApp. I left the store happy with the service.

2026年8月7日
自発的なレビュー
Three UK - 3Store Camden ロゴ

Three UK - 3Store Camden からの回答

Thanks for sharing, 🎉 Jason! Samiha clearly worked some magic to get you set up, and hearing that you left the store happy truly makes our day. Enjoy your fresh tech! 🥰 — Three Social Media Team

5つ星のうち5の評価

Kylah was very friendly and helpful

Kylah was very friendly and helpful! She was able to set me up on a cheaper plan and a new phone !! She is brilliant

2026年8月5日
自発的なレビュー
Three UK - 3Store Camden ロゴ

Three UK - 3Store Camden からの回答

Hello Ahmed, we’re so pleased Kylah could assist you and set you up with the right offer. Thank you for your amazing feedback 😊
Three Social Media Team

5つ星のうち5の評価

Gabriella helped me to sort out my sim…

Gabriella helped me to sort out my sim with a replacement one. She was very helpful and made my day

2026年7月30日
自発的なレビュー
Three UK - 3Store Camden ロゴ

Three UK - 3Store Camden からの回答

Hey there, your ⭐⭐⭐⭐⭐ review is truly fantastic! We really appreciate you sharing this with Gabriella. 😊 — Three Social Media Team

5つ星のうち5の評価

Both Gabriella & Adijana were simply…

Both Gabriella & Adijana were simply the best! Very professional & helpful. They both answered my query. Gabriella did a superb job
We shall be popping in again next week.

2026年7月24日
自発的なレビュー
Three UK - 3Store Camden ロゴ

Three UK - 3Store Camden からの回答

Big shoutout to Gabriella and Adijana for turning customer service into a full on positive experience, Vic. Your feedback means a lot, and we can’t wait to welcome you back! ☺️ – Three Social Media Team

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