Hana has been tremendous and lovely, super easy to work with and helped me set up phone and wifi with no hassle. Lovely experience
企業が回答しました
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レビュアーのコメントを見てみましょう
Baldeep helped me transfer my number over from O2 and got me all setup in less than 10 minutes — after what had been a miserable experience being messed around by O2 all day, Baldeep fixed everything... もっと見る
企業が回答しました
Went into store to find out my billing and was helped by Ayan who explained everything. She also talked me through upgrade options and I went for a new phone. So easy to talk to and even offered to se... もっと見る
企業が回答しました
I went into the Three shop by Sloane square, to seek help with my 5G business broadband unit. I was greeted by Zacharia, who had a look at my unit, and then tested it - he agreed that it was not fun... もっと見る
企業が回答しました
企業情報
Three UK - 3Store Chelsea HS について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
80 Kings Road, Chelsea, SW3 4TZ, London, London, 英国
- 02075811753
4.9
優良
134件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Baldeep helped me transfer my number…
Baldeep helped me transfer my number over from O2 and got me all setup in less than 10 minutes — after what had been a miserable experience being messed around by O2 all day, Baldeep fixed everything in less than 15 min for me. She was wonderful.
2026年6月14日
自発的なレビュー
Three UK - 3Store Chelsea HS からの回答
Hi there, it’s fantastic to see Baldeep stepped in and quickly brought everything together, getting you up and running smoothly after a long day and turning things around with such efficiency and care. -Kishan
Three UK - 3Store Chelsea HS からの回答
Hi Anmol. It is fantastic to hear that Zac provided such great support during your interaction with us. Thank you for taking the time to share your positive experience. -Shivam
Very helpful experience by Zak
2026年6月15日
自発的なレビュー
Three UK - 3Store Chelsea HS からの回答
Hi there, we are glad to hear that you had such a helpful experience with Zak. Thank you for taking the time to share your feedback with us! -Kishan
Baldeep Kaur provided incredible…
Baldeep Kaur provided incredible guidance on what to get . Hana was super helpful too!
2026年6月14日
自発的なレビュー
Three UK - 3Store Chelsea HS からの回答
Hello Risha, we’re happy to hear that you had a great experience with us. Thank you so much for the 5⭐ review! -Neha
I would like to big thanks for Hana at…
I would like to big thanks for Hana at Chelsea store she is such a helpful person very patience to help solve problem I would strongly recommend Hana such an excellent customer advisor i have come across
2026年6月10日
自発的なレビュー
Three UK - 3Store Chelsea HS からの回答
Hello Ma, thank you for your feedback. It’s great to know Hana at the Chelsea store was patient and provided helpful guidance, making such a strong impression during your visit. -Suhaas
Came to shop for advice
Came to shop for advice, was welcomed by Ayan, with a smile … She went through few options to solve my issues… Explained best option, and helped setting up my phone. Great service, Please don’t change a thing. Thanks Ayan for your help
2026年6月10日
自発的なレビュー
Three UK - 3Store Chelsea HS からの回答
Hi Yannick, we’re delighted to know Ayan made your visit smooth from start to finish, offering clear guidance and helping you get your phone ready to go. Thank you for sharing your experience. -Ayesha
Hana was incredibly helpful
Hana was incredibly helpful, laid out the options clearly to help me pick the best plan for me.
2026年6月9日
自発的なレビュー
Three UK - 3Store Chelsea HS からの回答
What a sweet 5 star rating, Brittany! Hana are truly exceptional, and we’re so happy to know she made everything right for you. Thank you! ☺️ -Kashish
Shahid did a great job helping me out…
Shahid did a great job helping me out with the sim cards for my parents!
2026年6月8日
自発的なレビュー
Three UK - 3Store Chelsea HS からの回答
Hi Kristina, we are so glad that Shahid looked after you and your family so well. It is wonderful to know his helpful support made getting those new phone connections completely simple and stress-free. -Shivam
Baldeep was incredibly helpful
Baldeep was incredibly helpful with moving a physical 3 sim to an 3 esim for my iPad which I thought would be really difficult and Baldeep was efficient, very patient and kind helping me. Very grateful thank you
2026年6月8日
自発的なレビュー
Three UK - 3Store Chelsea HS からの回答
Hi Mini, we are thrilled to hear that Baldeep took such great care of you. Efficiently moving your physical connection over to an iPad digital profile with so much patience and kindness is exactly the kind of helpful support we aim for. -Shivam
"Ayan" I have been having issues on the…
"Ayan" I have been having issues on the phone and the app for months I came in store and she literally helped me resolve the issue in minutes with clear instructions.Thank you really appreciate it.
2026年6月6日
自発的なレビュー
Three UK - 3Store Chelsea HS からの回答
Hi Jermaine, thank you for sharing your feedback, we are glad that Ayan looked after you so well and managed to resolve the ongoing system troubles you faced in just a short moment with straightforward guidance! Your appreciation means a lot to us. -Shivam
Fast and efficient with Hana from the…
Fast and efficient with Hana from the Sloane Square office
2026年6月5日
自発的なレビュー
Three UK - 3Store Chelsea HS からの回答
Hey, Alex, it’s great to hear your visit went so smoothly. Hana’s quick support and friendly approach clearly made a strong impression, and it’s wonderful to know you left feeling well looked after. 🥰 -Prabhjeet
Hanna was so knowledgeable
Hanna was ss knowledgeable, efficient and informative. I felt confident of transferring everything to a new phone. She was patient and advised me through the whole process
2026年6月3日
自発的なレビュー
Three UK - 3Store Chelsea HS からの回答
Hi Anver 🌟 we’re thrilled that Hanna's spot-on expertise and steady guidance gave you complete assurance while switching to your new device. Wishing you more reasons to smile today 😊 -Arvind
Ayan was amazing great service
2026年6月1日
自発的なレビュー
Three UK - 3Store Chelsea HS からの回答
Hey Nora, you've just made our day ✨ Ayan provided stellar assistance and superb care 🥇 -Arvind
Hana
Hana , she gave us very good customer service our issue was resolved in minutes.. thanks hana ...
2026年5月27日
自発的なレビュー
Three UK - 3Store Chelsea HS からの回答
That's fantastic, Komal! It feels amazing to know Hana was able to sort everything and make your experience smooth. Thank you for taking the time to leave an incredible 5⭐ review! -Neha
Zak was really helpful
Zak was really helpful. He replaced my sim quickly and introduced me new discounted plans and set it up for me. My appointment was super quick and easy. He explained all the details and set up my sim and plan swiftly.
2026年5月26日
自発的なレビュー
Three UK - 3Store Chelsea HS からの回答
Fatemeh, thank you for your feedback. We’re happy to hear that Zak made your experience fabulous. We hope you have a wonderful day! 😊 -Neha
Zak is not handsome young man
Zak is not handsome young man , he also is so very much friendly and he does know his responsibility well enough .
Zak is good man .
2026年5月21日
自発的なレビュー
Three UK - 3Store Chelsea HS からの回答
Hi David, thanks for your feedback. Glad Zak made you feel comfortable and showed great care in helping you. -Suhaas
I had good customer service in kings…Good customer service
I had good customer service in kings branch with customer advisor Balde
2026年5月19日
自発的なレビュー
Three UK - 3Store Chelsea HS からの回答
Khalfan! We’re delighted to hear that Balde created such a positive experience and was able to support you so well. Your feedback truly means a lot to us. -Afaq
SIM Change Request
Zach was very helpful with my request
Service was fast
Network change was immediate
2026年5月17日
自発的なレビュー
Three UK - 3Store Chelsea HS からの回答
Really appreciate your kind words, Dixi. It’s fantastic to hear Zach was helpful and that your network change went through immediately. Thank you for taking the time to share this. -Manavata
Fast and friendly service from Hana
2026年5月15日
自発的なレビュー
Three UK - 3Store Chelsea HS からの回答
Love seeing feedback like yours, Dean. Hana’s fast, helpful support clearly left a strong impression. -Manavata
Three UK - 3Store Chelsea HS からの回答
Hey Ardavan! We’re so happy to hear you had a great experience with us. Thank you for the review. 😊 -Veronica
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