I had a problem with accessing both my mobile and broadband accounts and was unable to sort it out online. I decided to go in to the Crawley branch where I had the good fortune to be served by Lucy. I... もっと見る
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Brilliant service from the team at the Crawley branch. We have been experiencing ongoing issues resolving our phone and broadband contracts. Each time we contacted customer services by phone, we sp... もっと見る
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Excellent service delivered in store today by Mark was a great help and got new device all sorted with a new tablet as well
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Great experience in store with Lucy who helped with my roaming enquiry and also saved me money on my bill
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企業情報
Three UK - 3Store Crawley について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
1 County Mall, RH10 1FF, Crawley, South, 英国
- 01293524187
4.8
優良
75件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Helpful and knowledgeable staff
The staff in the Crawley branch are (and always have been) very helpful, knowledgeable and personable. I've been coming to this store for many years.
2026年4月11日
自発的なレビュー
Three UK - 3Store Crawley からの回答
Hey Paul , we're so grateful for your loyalty over the years. Expert help and friendly vibes are exactly what we aim for 🙌✨ We’re so glad Crawley team could deliver that for you, thanks for sharing this 💯🚀 -Kashish
Three UK - 3Store Crawley からの回答
Thanks for sharing this, Adam. We’re delighted the team created such a positive atmosphere during your visit. -Shivam
Great Experience
I had a fantastic experience at Three Crawley today, the staff were incredibly knowledgeable and took the time to explain my upgrade options. They even handled the data transfer for me.
2026年3月26日
自発的なレビュー
Three UK - 3Store Crawley からの回答
Hello Emily, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Becks is amazing
Great experience in store today with some amazing help and offers given to me and helped with switching my number over from EE Aswell amazing service
2026年3月17日
自発的なレビュー
Three UK - 3Store Crawley からの回答
Thank you for letting us know about your visit, Jack! We’re glad to hear that our team offered great support and helped you move your number over with ease. Hope to see you again soon! -Afaq
Becks was really helpful and amazing…
Becks was really helpful and amazing thank you for your help!
2026年3月26日
自発的なレビュー
Three UK - 3Store Crawley からの回答
Thanks so much, Sabin! We’re delighted to hear Becks made your visit such a great experience. Your feedback truly means a lot to us. -Manavata
Ana was really helpful
Ana was really helpful.
She gave great advice and looked at discounts and offers available.
2026年3月14日
自発的なレビュー
Three UK - 3Store Crawley からの回答
Thanks so much, Louise. It’s great to hear that Ana provided clear advice and checked all available discounts for you. We appreciate you taking the time to share this. -Ayesha
Becks Crawley branch 5 star amazing…
Becks Crawley branch 5 star amazing service thanks, sorted us out, switched us over hassle free. Happy customers thanks
2026年3月4日
自発的なレビュー
Three UK - 3Store Crawley からの回答
Oh Piers, thank you for sharing such kind words about our service. We’re glad Becks could guide you along the way, and here’s to many more smiling moments together! 💗 -Kashish
Really friendly and easy service
Really friendly and easy service. Clear explanation and straight forward contract details. Resulted in the sale of two phones and SIM cards!
2026年2月27日
自発的なレビュー
Three UK - 3Store Crawley からの回答
Hello there, we truly appreciate you choosing us for your recent purchases. It is fantastic to know that our team made the process so effortless and ensured all the information was easy to digest while you were getting your new connections. -Kishan
Luke was amazing
Luke was amazing, sat with me throughout the whole phone transfer and was extremely transparent.
2026年2月26日
自発的なレビュー
Three UK - 3Store Crawley からの回答
Hi Daniela, thank you for your kind words. We’re delighted Luke provided clear guidance and took care of the data transfer seamlessly ✨ -Suhaas
Three UK - 3Store Crawley からの回答
Hi Lyudmil, we’re thrilled that Becks delivered exceptional service! Thank you for taking the time to leave us a review. 😊 -Neha
Morning i got two lovely ladies been…
Morning i got two lovely ladies been helped with the contract,well polite.as a long term customer they are a amazing staff their name is becks and marcia..well recommended..many thanks
2026年2月12日
自発的なレビュー
Three UK - 3Store Crawley からの回答
Thank you for this, Samuella. It’s fantastic to hear how well you were looked after. Becks and Marcia clearly made your visit exceptional ✨ Have a wonderful day. -Manavata
Velina thanks for good help very great…
Velina thanks for good help very great customer service from Crawley
2026年2月6日
自発的なレビュー
Three UK - 3Store Crawley からの回答
Hello Momeen! We’re thrilled to hear you had a great experience with us. Thank you so much for the 5⭐ review! We’re always happy to help. -Neha
The staff at Crawley branch are so…
The staff at Crawley branch are so helpful & always available to help. Highly recommend 3 as a service provider.
2026年2月4日
自発的なレビュー
Three UK - 3Store Crawley からの回答
Hi Angie, thank you for taking the time to share your experience. We're glad to hear that our team at the Crawley store was able to provide such remarkable and outstanding support 😊 Wishing you a fantastic day! 🎉 -Neha
Super service!
Had a problem with my data. Problem sorted by Ana in minutes. was super service. Giver her a rise!
2026年1月30日
自発的なレビュー
Three UK - 3Store Crawley からの回答
We’re so glad Ana was able to sort out your data issue in minutes and give you such great service. Chris, we’re grateful you took the time to let us know. ☺️ -Ayesha
Mark was very helpful to me with what I…
Mark was very helpful to me with what I needed to know, and I thank you very much in the Crawley store
2026年1月31日
自発的なレビュー
Three UK - 3Store Crawley からの回答
That's so kind of Mark. We're glad that he helped you throughout with everything you needed in the Crawley store. Barbara, we’re so grateful you shared this 🌸 -Ayesha
New phone!
Luke was so amazing and kind, helped me understand what new phone is best for me and explained everything clearly!
2026年1月31日
自発的なレビュー
Three UK - 3Store Crawley からの回答
Love hearing this, Allynab! 🌟 Delighted that Luke helped you find the phone that suits you best. Thanks so much for sharing your experience 😊 -Arvind
Lady was very nice and polite and…
Lady was very nice and polite and understood my frustration. She has upgraded me and sorted it out. Thank God for stores.
2026年1月29日
自発的なレビュー
Three UK - 3Store Crawley からの回答
Alison, thank you for your outstanding 5 ⭐ review! We're thrilled to hear that our team made your experience epic and helped you secure the best deal. We hope to see you again soon! -Afaq
Three UK - 3Store Crawley からの回答
🎉 Thank you, Ronald! We’re glad to hear you were happy with the service. -Suhaas
Lovely experience
Luke was so helpful. Not only did he make it so easy to purchase my new phone. He sat with me for over an hour to make sure everything had been correctly transferred oved. Im so pleased.
2026年1月26日
自発的なレビュー
Three UK - 3Store Crawley からの回答
Hey Jennifer, thanks for sharing this! Luke not only helped you get your new phone but also made sure every little detail was spot on. That’s the kind of care we love to see. 🙌 -Ayesha
Very happy with the store
Very happy with the store, they are super helpful. Becks helped with my upgrade today
2026年1月21日
自発的なレビュー
Three UK - 3Store Crawley からの回答
Hi John, we are delighted you had such a positive visit to our branch. It is great to hear that Becks provided such supportive care while assisting with your upgrade today. -Kishan
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