I had a problem with accessing both my mobile and broadband accounts and was unable to sort it out online. I decided to go in to the Crawley branch where I had the good fortune to be served by Lucy. I... もっと見る
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Brilliant service from the team at the Crawley branch. We have been experiencing ongoing issues resolving our phone and broadband contracts. Each time we contacted customer services by phone, we sp... もっと見る
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Excellent service delivered in store today by Mark was a great help and got new device all sorted with a new tablet as well
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Great experience in store with Lucy who helped with my roaming enquiry and also saved me money on my bill
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企業情報
Three UK - 3Store Crawley について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
1 County Mall, RH10 1FF, Crawley, South, 英国
- 01293524187
4.8
優良
75件のレビュー
顧客にレビューを依頼しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Mark and Becks got my whats app back up…
Mark and Becks got my whats app back up and working which hasn't been working for several days.
2026年1月21日
自発的なレビュー
Three UK - 3Store Crawley からの回答
Hey David, simply amazing! 💫 Becks and Mark’s swift efficiency made all the difference, restoring your messaging seamlessly, truly a lifesaver 🌟. Enjoy the rest of your day! -Ashifa
Brilliant work from velina
2026年1月21日
自発的なレビュー
Three UK - 3Store Crawley からの回答
That’s impressive, Stuart. We’re thrilled to hear that Velina delivered such an exceptional experience. Wishing you a wonderful day ahead. -Manavata
Becks was great help with a problem on…
Becks was great help with a problem on a phone with someone who tried to gain access to an account. Thank you so much for your help 👍🏼😁
2026年1月20日
自発的なレビュー
Three UK - 3Store Crawley からの回答
Hello Shaun, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Three UK - 3Store Crawley からの回答
Thank you so much for your kind words, Maritastolten! 🌟 We’re really glad to hear everything went well. -Veronica
Helpful in the store
I recommend the store, they are very helpful
Becks and Luke have served me
2026年1月14日
自発的なレビュー
Three UK - 3Store Crawley からの回答
Hey Alfred, it’s wonderful to know your visit was positive and handled with care, and we appreciate your kind words about Becks and Luke. Your feedback means a lot to us! -Neha
Three UK - 3Store Crawley からの回答
Brilliant, Claudiu, thanks for writing a 5 star review. We're delighted you had a great experience speaking with Velina :) -Scott
Becks was very helpful
2025年12月30日
自発的なレビュー
Three UK - 3Store Crawley からの回答
Superb, Vicky! 🎉Thank you for your 5 ⭐ feedback it shines brilliantly. We’re delighted Becks made everything effortless. -Ashifa
Velina is profesional veri kind and…
Velina is profesional veri kind and veri reliable,.Tha kyouVelina
2025年12月27日
自発的なレビュー
Three UK - 3Store Crawley からの回答
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Lovely Luke…
Luke helped me set up my new samsung watch? everything was so easy and he was so lovely and polite, will definitely be coming back!
2025年12月24日
自発的なレビュー
Three UK - 3Store Crawley からの回答
Angela, we truly appreciate your wonderful 5 ⭐ review! We’re so happy to hear that Luke made the whole experience seamless and enjoyable. Wishing you a brilliant day! 😊 -Ashifa
Phone upgrade
Becks was amazing. My husband & I decided to upgrade our phones. I was a customer of 02 but moved over to three. She was amazing. So helpful.
2025年12月23日
自発的なレビュー
Three UK - 3Store Crawley からの回答
Thanks for the 5 ⭐ review, Claire! We’re glad that Beck’s support made your upgrade smooth and that everything was set up perfectly. Have a wonderful day. -Manavata
Three UK - 3Store Crawley からの回答
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Great service
Great service. Helpful advice. Would always sta with three and there three store crawley.
2025年12月9日
自発的なレビュー
Three UK - 3Store Crawley からの回答
Thanks for the 5 ⭐ review, Paul! We’re thrilled our team gave you great service and friendly guidance at the Crawley store. It means a lot to know you’d always stay with Three. -Kishan
Three UK - 3Store Crawley からの回答
Marvelous, Angela, we're elated that Becks and Velina got you sorted :) Thank you for a review -Scott
Mark and Becks help me with my new…
Mark and Becks help me with my new phone. Very knowledgeable staff and always willing to help me whenever I need help. Thank you to them both
2025年11月20日
自発的なレビュー
Three UK - 3Store Crawley からの回答
Hi Chinubhai, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Three UK - 3Store Crawley からの回答
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Three mobile contract but no service
I have a mobile contract with Three but as I do a lot of work overseas I don’t use it very often. But when I do it is the worst network in the world. I arrived at London Gatwick and no service and “ Connecting “ “Waiting for network “ after 10 calls to customer service in India and zero progress. I went to Three shop in Horsham to find it has closed. I caught Train to Crawley and was told by Three staff member I would have show passport to verify identity. What is the future for us as humans
2025年11月6日
自発的なレビュー
Three UK - 3Store Crawley からの回答
Hello.
We're disappointed to hear about your experience, especially the frustration of having no service upon arriving at Gatwick and the lack of resolution from our support team.
We understand your frustration in the Crawley store; asking for photo ID, such as a passport, is a standard security measure our colleagues must take to verify identity and protect your account.
This is not the experience we want for any customer. We are always working to do better and appreciate you taking the time to share your feedback. -Pete
Very helpful lady is Becks
Very helpful lady is Becks, a valuble member of staff, when i reviewed 3 years ago when she last served me i told you then to give her a payrise and i say the same now, she is invaluable to your company
2025年11月6日
自発的なレビュー
Three UK - 3Store Crawley からの回答
Hi Sue, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
Everything explained with ease
Everything explained with ease, got what I wanted, no hassle.
2025年11月3日
自発的なレビュー
Three UK - 3Store Crawley からの回答
Thanks for your feedback, Matthew, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Becks is truly a great ambassador for…
Becks is truly a great ambassador for Three and all staff Luke and Mark too.
I would highly recommend Three to all friends and family and I speak to.
2025年10月23日
自発的なレビュー
Three UK - 3Store Crawley からの回答
Thanks for the fantastic 5⭐ review, Stephen. We really do love to hear this! Well done Becks and team 🎉 -Jade
Mark solved my long standing problem…
Mark solved my long standing problem proffesionally and with a smile
Iam so happy
2025年10月22日
自発的なレビュー
Three UK - 3Store Crawley からの回答
Thanks for your feedback, Patrick, and it's lovely to hear that you enjoyed great customer service from Mark. We appreciate you taking the time to share this with us. -Michael
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