I went to the Three store to get help switching from another phone provider. I sat down with Jenny, who was incredibly helpful and patient, and she got me set up with the perfect SIM card for my daily... もっと見る
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Farhaan had amazing customer service skills and was a blessed soul. Anyone need a new phone he's your man!!!
企業が回答しました
Saqib was such an amazing help was very informative and got what I needed very quickly amazing staff and friendly!
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Jenny is truly an excellent person and salesperson; I am leaving really grateful and happy with the service I received. Thank you very much, Jenny—I’ll be back.
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企業情報
Three UK - 3Store Croydon (North End Rd) について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
49 North End Road, CR0 1TG, Croydon, South, 英国
- 02086885281
4.9
優良
456件のレビュー
顧客にレビューを依頼しています
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WHILST THE DAY I OPENED THE ACCOUNT FOR…
WHILST THE DAY I OPENED THE ACCOUNT FOR MY TELEPHONE ACCOUNT TO BE SWITCHED FROM O2 TO THREE SEEMED TO GO OK.IT WAS NOT.I WAS TOLD IT WOULD TAKE 1 DAY.INSTEAD IT TOOK 5 DAYS & 2 VISITS TO THE 3 STORE ! PHONE CALL TO CUSTOMER SERVICES.AND IT WAS ONLY THE DAY AFTER TALKING TO CUSTOMER SERVICES & TELLING THE STAFF REPEATADLY THAT THE SIM WAS NOT WORKING,THAT A MEMBER OF STAFF TOOK THE SIM OUT & PUT IT IN HER OWN PHONE & SAW THAT IT WAS NOT WORKING THAT THE SITUATION WAS RECTIFIED.WHICH IF THE STAFF WERE DOING THERE JOB PROPERLY SHOULD HAVE BEEN CHECKED THE 1ST TIME.
2026年5月23日
自発的なレビュー
Three UK - 3Store Croydon (North End Rd) からの回答
Christopher, we’re sorry this experience turned into such a long and stressful process. You shouldn’t have needed multiple visits or had to push for the SIM to be tested. If you want us to go through this with you and make sure everything is now sorted, you can reach us on webchat at https://bit.ly/3C43TKN or call 333 / 0333 338 1001. -Ayesha
Jenny was very good muy bien wss very…
Jenny was very good muy bien wss very helpful
2026年5月27日
自発的なレビュー
Three UK - 3Store Croydon (North End Rd) からの回答
Michael, what a great bit of feedback. We’re thrilled Jenny made everything easy and clear for you 💕😊 -Ayesha
Three UK - 3Store Croydon (North End Rd) からの回答
Hey Oladimeji, we love this feedback! Our staff’s excellent service is what makes customers happy. Thanks for the 5⭐ rating! -Ayesha
Puneet gave me amazing service i highly…
Puneet gave me amazing service i highly recommend
2026年5月25日
自発的なレビュー
Three UK - 3Store Croydon (North End Rd) からの回答
Sarah, thank you so much for your review. We’re thrilled to hear that Puneet made your experience outstanding. It means a lot to know you’d recommend us 😊 -Neha
Punit help me with sim replacement and…
Punit help me with sim replacement and bills
2026年5月25日
自発的なレビュー
Three UK - 3Store Croydon (North End Rd) からの回答
Hi Jamal, we appreciate you taking the time to leave this. Glad to hear Punit helped you get everything sorted. -Suhaas
Nana was smooth and nice to deal with
2026年5月23日
自発的なレビュー
Three UK - 3Store Croydon (North End Rd) からの回答
Hi Qamar, we truly appreciate your kind words about Nana. Thanks for taking the time to leave this review. -Neha
Kinga was very kind with me
Kinga was very kind with me. She helped me for what I needed. And I like the good service she gave me.
2026年5月21日
自発的なレビュー
Three UK - 3Store Croydon (North End Rd) からの回答
Really grateful for your comments, Brunette. It sounds like Kinga provided attentive, friendly help and ensured your visit went smoothly. Thanks for letting us know. -Manavata
Rodica was very helpful,explained about…
Rodica was very helpful,explained about the roaming options.
2026年5月16日
自発的なレビュー
Three UK - 3Store Croydon (North End Rd) からの回答
Hi Dosaru, we’re thrilled to hear this! 💙 Rodica made everything smooth and hassle free with the roaming information. Thanks for sharing your experience! -Neha
Farhan was very helpful good customer…
Farhan was very helpful good customer service
2026年5月15日
自発的なレビュー
Three UK - 3Store Croydon (North End Rd) からの回答
Wow Abubakar! It’s wonderful to hear that Farhan made everything effortless and ensured such a smooth experience. 😊 -Neha
Sangita great service
2026年5月14日
自発的なレビュー
Three UK - 3Store Croydon (North End Rd) からの回答
Packianath, we love creating amazing experiences. Sangita will be so happy to know you had a great visit. We can’t wait to see you again! 🎈 -Ayesha
Nazif was friendly,efficient and great
2026年5月9日
自発的なレビュー
Three UK - 3Store Croydon (North End Rd) からの回答
Andrea, your message is full of warmth. Nazif is delighted to know he made your experience such a positive one. 😃 -Ayesha
Great experience with upgrading to a…
Great experience with upgrading to a new contract. Thanks to Humza for this on a saturday 🙏🏻
2026年5月9日
自発的なレビュー
Three UK - 3Store Croydon (North End Rd) からの回答
Hi Jayde, we’re delighted that Humza provided such a smooth transition to your new agreement. Thank you for sharing your feedback with us! -Kishan
Nana was very insightful and helpful…
Nana was very insightful and helpful even though I'd didn't buy anything
2026年5月9日
自発的なレビュー
Three UK - 3Store Croydon (North End Rd) からの回答
Hi Donna, we’re delighted that Nana provided such a high level of expertise. It’s great to know you felt well-supported during your interaction with our team! -Kishan
Recently I visited three network
Recently I visited three network, I had a great customer service to help with my queries and with my sim from staff Jenny and all
2026年5月9日
自発的なレビュー
Three UK - 3Store Croydon (North End Rd) からの回答
Hi Sanjeev, thank you for your feedback! We’re glad Jenny and the team made your visit smooth and assisted with everything you needed. We really appreciate your kind words. -Suhaas
Rodica was so professional and…
Rodica was so professional and exceptional in her assistance. I commend her service anytime. Kudos
2026年5月9日
自発的なレビュー
Three UK - 3Store Croydon (North End Rd) からの回答
Hi there, we really appreciate your top rating. We're glad Rodica created a great experience for you.😊 -Maryalex
You staff were very welcoming but…
You staff were very welcoming but particularly Kinga who spent time helping me to set up my new phone, thank you!
2026年5月8日
自発的なレビュー
Three UK - 3Store Croydon (North End Rd) からの回答
Thank you for taking the time to share this wonderful feedback, Joseph! We're delighted to hear that Kinga made everything straightforward throughout your experience. -Afaq
Keisha helped me and my daughter today
Keisha helped me and my daughter today. Hẻ service was brilliant!
2026年5月7日
自発的なレビュー
Three UK - 3Store Croydon (North End Rd) からの回答
Hi Duyen, thanks so much for taking the time to share this! 😊 We’re really pleased to hear you and your daughter had such a great experience with Keisha. -Maryalex
Keisha was very lovely and helpful in…
Keisha was very lovely and helpful in Croydon store and i would recommend
2026年5月7日
自発的なレビュー
Three UK - 3Store Croydon (North End Rd) からの回答
Thanks for sharing this, Minh. It’s great to hear Keisha made your visit to our Croydon store such a positive one. -Shivam
Keishas service
Keisha was really helpful today. The interaction was good and she ensured I left satisfied with her service.
2026年5月7日
自発的なレビュー
Three UK - 3Store Croydon (North End Rd) からの回答
Hi Jessica, thank you for sharing your experience! It’s fantastic to hear that you had such a positive interaction with our team today and that everything was resolved perfectly for you. -Shivam
Farhan was really helpful to help me…
Farhan was really helpful to help me out, as got the internet issue and for which I came to store, and I met him he assisted me towards the solution and I got the result.
Thank you very much for this, much appreciated your customer service.
2026年5月7日
自発的なレビュー
Three UK - 3Store Croydon (North End Rd) からの回答
Thank you for sharing your experience, Dhruv! 🌟 Great to know Farhan supported you and got everything sorted. -Veronica
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