Was service by mitch in the Derby store. He had great customers service , very friendly and help me with my enquiries. Extremely happy with my purchase and service. I will be recommending this store t... もっと見る
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Mitch was absolutely amazing from start to finish. He took the time to explain everything clearly, including all the terms and conditions, and made sure we fully understood every detail before m... もっと見る
企業が回答しました
Excellent Service from Anna in store. She helped me so much with choosing a new phone. Very professional and knowledgeable
企業が回答しました
Called in store having signal problems. Spoke to Maureen. She was brilliant went through things with me and sorted a new duplicate sim card. Super friendly and really wanted to help. Excellent!
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企業情報
Three UK - 3Store Derby について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
SU105 Eagle Centre, DE1 2PL, Derby, Midlands, 英国
- 01332200859
4.9
優良
255件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Three UK - 3Store Derby からの回答
That’s brilliant, Mr Chapman! We’re super happy to hear that Elena gave you all the support you needed. We truly appreciate your feedback! 😊 — VodafoneThree Social Media Team
Was service by mitch in the Derby…
Was service by mitch in the Derby store. He had great customers service , very friendly and help me with my enquiries. Extremely happy with my purchase and service. I will be recommending this store to friends and family.
2026年6月4日
自発的なレビュー
Three UK - 3Store Derby からの回答
Hi Nicole, lovely to hear Mitch created such a welcoming experience and took the time to guide everything in a way that left you feeling confident with your choice and keen to recommend. -Kishan
Excellent Service from Anna in store
Excellent Service from Anna in store. She helped me so much with choosing a new phone. Very professional and knowledgeable
2026年6月3日
自発的なレビュー
Three UK - 3Store Derby からの回答
Hey Dave, we’re glad to hear Anna was able to get everything sorted for you. Thanks for the review! 🙌 - VodafoneThree Social Media Team
Excellent customer service
Excellent customer service, all questions answered. Fantastic experience, thank you!
2026年5月29日
自発的なレビュー
Three UK - 3Store Derby からの回答
Hello Rachel, thank you so much for this lovely feedback. We’re thrilled you had excellent customer service and got all your questions answered 💕✨ -Ayesha
Mitch was absolutely amazing from start…
Mitch was absolutely amazing from start to finish. He took the time to explain everything clearly, including all the terms and conditions, and made sure we fully understood every detail before making any decisions.
He was extremely polite, professional, and welcoming throughout the entire experience. He smiled the whole time, made us feel very comfortable, and created such a relaxed and positive atmosphere.
Customer service like this is rare to find these days. Mitch went above and beyond to help us, and it genuinely made the experience enjoyable and stress-free.
Three is lucky to have an employee like Mitch. Thank you again for the outstanding service!
2026年5月26日
自発的なレビュー
Three UK - 3Store Derby からの回答
Thank you for your lovely review, Steve. We’re delighted to hear that Mitch provided such excellent service and made your experience so seamless. ✨ - VodafoneThree Social Media Team
Maureen was great as always very…
Maureen was great as always very helpful and kind
2026年5月24日
自発的なレビュー
Three UK - 3Store Derby からの回答
Hi Tinetariro, thanks for your lovely feedback. It’s great to hear Maureen was helpful and kind once again and made your experience a positive one. -Kishan
Three UK - 3Store Derby からの回答
Hey Ramakeerththan! Thank you so much for ⭐⭐⭐⭐⭐ review! Hope you have a wonderful day 🙂 -Kashish
Called in store having signal problems
Called in store having signal problems. Spoke to Maureen. She was brilliant went through things with me and sorted a new duplicate sim card.
Super friendly and really wanted to help.
Excellent!
2026年5月20日
自発的なレビュー
Three UK - 3Store Derby からの回答
That’s brilliant 🎯 Paul, We’re pleased Maureen stepped in with real care and got your signal issue sorted with a new SIM, all while keeping things friendly and easy. Here’s to more smooth moments ahead ✨ -Arvind
Mitch has been an amazing help
Mitch has been an amazing help. He was friendly and has great intensive knowledge on phones. He was very skillful in helping me navigating phones and deals as well as being helpful.
2026年5月14日
自発的なレビュー
Three UK - 3Store Derby からの回答
Hi Thanakorn, it’s great to hear how helpful Mitch was during your visit and how confidently he guided you through phones and deals. We’re really pleased his friendly approach and knowledge made a difference, and we’ll be sure to share your feedback with him. -Shivam
Very good experience today very helpful…
Very good experience today very helpful and experienced, helped me every step of the way with my upgrade. Explained everything thoroughly. Couldn’t be happier. Thank you.
2026年5月11日
自発的なレビュー
Three UK - 3Store Derby からの回答
Hi Amy, great to know the team guided you through your upgrade with such care and ensured everything felt clear at each stage, leaving you so pleased with the outcome. -Kishan
Fyzah was very helpful with advising me…
Fyzah was very helpful with advising me on opening up my first contract
2026年5月10日
自発的なレビュー
Three UK - 3Store Derby からの回答
Hi, Fabien! Congratulations on your first contract! 🎊 We’re so glad Fyzah was there to help you navigate the process. 🥰 -Prabhjeet
Leon made my experience at the Derby…
Leon made my experience at the Derby Three shop an absolute pleasure,nothing was to much trouble.thank you Leon so much
2026年5月4日
自発的なレビュー
Three UK - 3Store Derby からの回答
Thank you, Brendan, for sharing your experience. We’re pleased Leon made your visit enjoyable and provided the support you needed. -Suhaas
Helpful staff
Helpful staff, friendly & served us super quick. Manager was a little abrupt
2026年5月2日
自発的なレビュー
Three UK - 3Store Derby からの回答
🌼 Hey Kayleigh! So happy to hear you were served quickly and kindly, that’s exactly what we aim for. Thanks for taking the time to leave a review 😊 -Ayesha
Anna was very helpful explained…
Anna was very helpful explained everything very clearly
2026年5月2日
自発的なレビュー
Three UK - 3Store Derby からの回答
Thank you, Mrs Colinese! We’re delighted to hear that Anna gave you such great service today. She truly enjoys helping customers, and we’re glad your experience was positive! 🥰 -Prabhjeet
We been to 3 in derby great service…
We been to 3 in derby great service from leon gentleman
2026年4月30日
自発的なレビュー
Three UK - 3Store Derby からの回答
Boom 💥 Ali, your shout-out is WOW ✨ We’re thrilled that Leon provided such stellar support and ensured you had a pleasant experience in Derby 🌟 -Arvind
Mitch was very approachable and…
Mitch was very approachable and friendly a credit to 3
2026年4月28日
自発的なレビュー
Three UK - 3Store Derby からの回答
Absolutely fabulous, Wendy! We’re glad Mitch was such a great help to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica
Three UK - 3Store Derby からの回答
Woohoo 🎉 Oluwagbohunmi, your shout‑out is WOW ✨ We’re thrilled that you had such a stellar and top-tier experience. Wishing you many happy moments ahead 🎈 -Arvind
Three UK - 3Store Derby からの回答
💫 We really appreciate your kind words. It’s fantastic to know the service you received left such a positive impression. -Neha
Three UK - 3Store Derby からの回答
Hi Julio! That’s what we love to hear. Thank you for taking the time to leave us this 5 ⭐ review. -Suhaas
Fast eady service for topup great
2026年4月25日
自発的なレビュー
Three UK - 3Store Derby からの回答
You've made us smile Gina! 😊 Thank you for the amazing 5 ⭐ review. Wishing you a fantastic day! -Afaq
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