I visited the store for help with my phone plan, the staff were so friendly and knowledgeable. My problem was sorted within minutes! Amazing customer service!
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I phoned up needing advice about Insurance, David was great in guiding me to the right direction. When I expressed how I am not good with technology, he asked if I was local and if so, to pop in and h... もっと見る
企業が回答しました
Always a pleasure when visiting the store very friendly fixed my screen and helped me get a nee sim for me tablet .Always great customer care 1st class . KERRIE WAS THE ASSISTANT WHO ALWAY GOES ABOVE... もっと見る
企業が回答しました
We could not have asked for better service from the staff. We had a complicated situation, which they handled very professionally and took their time to handle it. Very impressed.
企業が回答しました
企業情報
Three UK - 3Store Dunfermline について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
Unit 15b Kingsgate Centre, KY12 7QA, Dunfermline, North, 英国
- 01383725014
4.9
優良
64件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Very friendly and helpful lady
Very friendly and helpful lady. Very patient with us.
2026年8月8日
自発的なレビュー
Three UK - 3Store Dunfermline からの回答
Sweet, John! We’re so happy to hear that you had a wonderful experience with us. Thank you for the review! — Three Social Media Team
Three UK - 3Store Dunfermline からの回答
Hey Scott, it’s wonderful to hear that Megan delivered such a standout experience. Your kind words really mean a lot to us! 😊
-Three Social Media Team.
10/10 stars for sarah who was very…
10/10 stars for sarah who was very helpful and sorted out my phone and me as I was extremely stressed
2026年8月3日
自発的なレビュー
Three UK - 3Store Dunfermline からの回答
Hey Sam, we’re so happy to know that Sarah was able to help you. Thank you for sharing your 5⭐ review! – Three Social Media Team
Wonderful staff!
I visited the store for help with my phone plan, the staff were so friendly and knowledgeable. My problem was sorted within minutes! Amazing customer service!
2026年7月15日
自発的なレビュー
Three UK - 3Store Dunfermline からの回答
Your words are a real highlight ✨ Emily. We’re pleased the team’s dedicated support brought a swift resolution and earned such fantastic feedback 🌷
- Three Social Media Team
Three UK - 3Store Dunfermline からの回答
Thanks a ton for your review, Craig! 🎉 Our team really nailed it, and we look forward to serving you again. ☺️ — Three Social Media Team
Very helpful and Friendly young girl…
Very helpful and Friendly young girl that helped.
2026年7月24日
自発的なレビュー
Three UK - 3Store Dunfermline からの回答
Hi Jennifer, thanks for the great feedback. We’re glad to hear that you received warm and supportive assistance, creating a seamless experience for you.
— Three Social Media Team
We could not have asked for better…
We could not have asked for better service from the staff. We had a complicated situation, which they handled very professionally and took their time to handle it. Very impressed.
2026年7月21日
自発的なレビュー
Three UK - 3Store Dunfermline からの回答
Thank you for sharing your experience, Larraine! We're so glad our team could guide you through everything with such patience and care. It means the world to us that you felt completely supported. 😇 - Three Social Media Team
Amazing experience in the store this…
Amazing experience in the store this afternoon Megan was amazing and very helpful, after a previous visit speaking to kerrie who discussed everything brilliant to now also having another very helpful and knowledgeable conversation with Megan we managed to get everything we wanted and more. Thank iou
2026年7月14日
自発的なレビュー
Three UK - 3Store Dunfermline からの回答
Hi Craig, thanks for the lovely feedback. We’re delighted to hear that Megan and Kerrie at our store provided outstanding support and made sure you left fully prepared with everything you needed.
– Three Social Media Team
Very helpful and gave great information…
Very helpful and gave great information also answered all questions we had
Great customer service from Megan and Kerrie
2026年7月14日
自発的なレビュー
Three UK - 3Store Dunfermline からの回答
Hey Danielle, it’s great to hear Megan and Kerrie made sure you had all the information you needed and felt fully supported throughout. Thank you for taking the time to share this with us 💙
-Three Social Media Team.
The guy in the Dunfermline 3 shop today…
The guy in the Dunfermline 3 shop today was great -we are 3 customers in our 70s who are not great with phones-we called in for advice as I couldn't use my phone for continual adverts and pop ups that I hadn't a clue how to sort -he very kindly not only helped us he solved our problem and I left with my phone in working order -he was kind, polite, professional and extremely helpful -thank you once again a credit to 3 😁
2026年7月13日
自発的なレビュー
Three UK - 3Store Dunfermline からの回答
Superb! Thank you for sharing this lovely feedback about your visit to our Dunfermline store today. We're delighted that our advisor resolved the issue with patience and care, as we always aim to make technology simple and accessible for everyone. 🥰 - Three Social Media Team
Three UK - 3Store Dunfermline からの回答
Thank you, Michael. Wonderful to know our staff made your visit easy and pleasant.
— Three Social Media Team
Three UK - 3Store Dunfermline からの回答
Hi Nicola. It is great to hear that David and Ellie provided such an excellent experience during your recent interaction.— Three Social Media Team
Amazing customer service from kerrie…
Amazing customer service from kerrie and David in the Dunfermline branch! Thank you so much and I will recommend to all.
Greg
2026年7月6日
自発的なレビュー
Three UK - 3Store Dunfermline からの回答
Your words are a real highlight, Greg ✨ We’re delighted Kerrie and David delivered such top‑tier support at our Dunfermline branch, and your recommendation speaks volumes 🌟
- Three Social Media Team
Ellie was very helpful and…
Ellie was very helpful and knowledgeable. A very easy pleasant experience.
2026年7月4日
自発的なレビュー
Three UK - 3Store Dunfermline からの回答
Hey Jean! Thank you for your feedback. We’re glad Ellie was able to help, and we’re always here whenever you need us. ☺️ — Three Social Media Team
Staff on today is amazing very…
Staff on today is amazing very supportive anytime I come keep you perfect customer service up.
2026年6月23日
自発的なレビュー
Three UK - 3Store Dunfermline からの回答
Hi Debora, thank you for sharing your kind words. We're glad the support you received made such a positive impression. 😇 - Three Social Media Team
David was excellent
David was excellent - an absolute credit to 3. Friendly, helpful, built a great rapport and went above and beyond
2026年6月20日
自発的なレビュー
Three UK - 3Store Dunfermline からの回答
Thank you, Rachel. It’s great to hear that David made such a strong impression and supported you with such care. Your comments about his rapport, helpful approach, and the way he went above and beyond mean a lot to our team. -Ayesha
Was in Dunfermline to get my phone…
Was in Dunfermline to get my phone transfered and Niamh and David helped brilliantly.
2026年6月18日
自発的なレビュー
Three UK - 3Store Dunfermline からの回答
Lovely feedback, Rosemary. We’re delighted Niamh and David looked after you so brilliantly in Dunfermline. Thanks for taking the time to let us know ✨ -Ayesha
Fantastic
Fantastic, brilliant, professional and helpful service from Kerrie, Jade and David.
2026年6月16日
自発的なレビュー
Three UK - 3Store Dunfermline からの回答
Wonderful feedback 🌟 Alison. Kerrie, Jade and David delivered such standout and attentive support that created a strong positive impression 💫 -Arvind
Very helpful
2026年6月6日
自発的なレビュー
Three UK - 3Store Dunfermline からの回答
Woohoo 🎉 Eve, we’re thrilled that you received such spot-on and expert support 🌟 -Arvind
Three UK - 3Store Dunfermline からの回答
Thank you, Ronald! We're glad our staff made your experience excellent. We truly appreciate your support. 😊 -Prabhjeet
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。