The guys at 3 are always so helpful, going above and beyond. They always make sure I get the best deal. Even when renewing a phone plan isn’t straightforward, they make it easy and remove the stress f... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Jamie has been so helpful, skill-full and fantastic helping me with everything today. His extended kindness I really appreciate. Thank you so much!
企業が回答しました
Jemimah helped me get a new phone. She was very knowledgeable and recommended a phone for exactly what i needed. Great service and didn't take long at all. I would definitely recommend!
企業が回答しました
Visited the 3 store in St James Edinburgh after a subpar visit at my home store. Met Guvvy the assistant manager who after two minutes of conversation told me the phone I would probably buy, talked th... もっと見る
企業が回答しました
企業情報
Three UK - 3Store Edinburgh St. James について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
Unit 20, Level 1 (1.20), Edinburgh St. James, EH1 3SS, Edinburgh, North, 英国
- 01315572308
4.9
優良
176件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Three UK - 3Store Edinburgh St. James からの回答
Wow, thank you, Sebastian, for the incredible feedback! 🎉 We’re over the moon that Jay could make everything effortless for you. 🙌 – Three Social Media Team
Jamie has been so helpful
Jamie has been so helpful, skill-full and fantastic helping me with everything today. His extended kindness I really appreciate. Thank you so much!
2026年7月17日
自発的なレビュー
Three UK - 3Store Edinburgh St. James からの回答
Hey there, we’re really glad to hear that Jamie offered such supportive and thoughtful help throughout. Thank you for taking the time to share your feedback 😊
-Three Social Media Team.
Three UK - 3Store Edinburgh St. James からの回答
Hi there, thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear you received excellent service from us.
☺️ — Three Social Media Team
I have paid for three individual SIM…
I have paid for three individual SIM cards that cost £20 each. They all don't work, and I need this because I am going on holiday in a couple of hours. My holiday depends on this, as my family needs mobile data while outside the UK..
Trans #: 4LELPCR
Register:
1604-01
CSR Name: Jamie
User Name: Jamie
2026年7月13日
自発的なレビュー
Three UK - 3Store Edinburgh St. James からの回答
Hey Sheikha, we understand how disappointing this experience has been, and how important it is to have mobile data for you and your family while travelling. As we’re unable to access account details on this platform, please reach out at https://bit.ly/3C43TKN. Our webchat team is available Monday to Friday from 8am to 10pm, and on weekends from 9am to 8pm. You can also call us on 333 from a Three phone, or 0333 338 1001 from any other phone. Our phone team is available from 8am to 8pm Monday to Friday, and from 9am to 6pm on weekends. They’ll be able to look into this and assist you further. — Three Social Media Team
Excellent Service
Jemimah helped me get a new phone. She was very knowledgeable and recommended a phone for exactly what i needed. Great service and didn't take long at all. I would definitely recommend!
2026年7月12日
自発的なレビュー
Three UK - 3Store Edinburgh St. James からの回答
Hi Bryony 😊
So lovely to hear Jemimah helped you find the perfect phone so quickly. Her knowledge and friendly approach really make a difference.
Thanks for sharing your experience, she’ll be delighted with your recommendation!
The guys at 3 are always so helpful
The guys at 3 are always so helpful, going above and beyond. They always make sure I get the best deal. Even when renewing a phone plan isn’t straightforward, they make it easy and remove the stress from the process. I am always so grateful for their help. The customer service is so good, I’d never think of switching.
2026年7月7日
自発的なレビュー
Three UK - 3Store Edinburgh St. James からの回答
Hello there, it’s great to hear our team made everything smooth and stress‑free while finding the right plan for you. – Three Social Media Team
Sam was incredibly helpful and got me…
Sam was incredibly helpful and got me the right phone and plan for my needs - if you see Sam, go to him because he is incredibly helpful! Thank you!
2026年7月6日
自発的なレビュー
Three UK - 3Store Edinburgh St. James からの回答
This is fantastic to hear, Abdul! Sam will be delighted to know his support helped you choose the right device and offer. Thanks for the wonderful feedback! 😊 – Three Social Media Team
Arif had a very good customer…
Arif had a very good customer relationship. His communicate very well helped us alot .
2026年7月4日
自発的なレビュー
Three UK - 3Store Edinburgh St. James からの回答
Thank you, Bobson, for your 5 star review. We’re glad Arif created a great experience for you. Have a wonderful day 😊-Three Social Media Team
Three UK - 3Store Edinburgh St. James からの回答
That’s brilliant, Tity 🌟 We’re pleased Arif’s top‑tier support left such a positive impression 😊
- Three Social Media Team
Arif gave me and my family great…
Arif gave me and my family great customer service support much appreciated.
2026年7月4日
自発的なレビュー
Three UK - 3Store Edinburgh St. James からの回答
Thank you for your feedback, Melron. It’s great to hear that Arif made your family feel genuinely supported. 😇 - Three Social Media team
Arif was really helpful
Arif was really helpful, as a fellow student he could relate to me and found me a great deal. Many thanks!
2026年7月1日
自発的なレビュー
Three UK - 3Store Edinburgh St. James からの回答
Hi Hugh, we appreciate you sharing your experience. We’re glad Arif connected with you so well and secured a brilliant offer that suited your needs.
– Three Social Media Team
Sifting through old contracts.
Jemimah and Sam were very helpful in unpicking some historic contracts. Now my wife and I are now much more in control of things.
2026年6月28日
自発的なレビュー
Three UK - 3Store Edinburgh St. James からの回答
Love this energy 🎉 Keith, we’re thrilled that Jemimah and Sam used their focused expertise to give you and your wife complete control over those plans 🚀
- Three Social Media Team
Jeminah is outstanding--couteous
Jeminah is outstanding--couteous, knowledgeable, helpful!!! Keep her happy and give her a raise!!!
2026年6月26日
自発的なレビュー
Three UK - 3Store Edinburgh St. James からの回答
Hi Christine, we’re thrilled that Jeminah delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review.
— Three Social Media Team
Three UK - 3Store Edinburgh St. James からの回答
This is lovely to read, Lisa. Arif clearly listened to what you needed and guided you to the deal that suited you best. Thanks for telling us about your experience.
VodafoneThree Social Media Team
I went to the store to buy and upgrade…
I went to the store to buy and upgrade my sim plan and everyone was nice especially Emilia. She was very helpful and helped us in every way that she could and explained every procedure very carefully.
2026年6月25日
自発的なレビュー
Three UK - 3Store Edinburgh St. James からの回答
Hi Anisma, visiting the store for an upgrade should always be an easy experience, and it is wonderful to hear that Emilia and the rest of the team provided such helpful and thorough guidance. — Three Social Media Team
Emilia was very helpful and got me a…
Emilia was very helpful and got me a great deal in store. Very happy highly recommend visiting the store when buying a new contract
2026年6月25日
自発的なレビュー
Three UK - 3Store Edinburgh St. James からの回答
Hello Maheesh, it’s great to hear Emilia helped you get a deal that suits your needs perfectly – Three Social Media Team
Arif and the rest of the staff were…
Arif and the rest of the staff were extremely patient and helpful as I am a slight technophobe. I am delighted with my new contract and new phone.
2026年6月23日
自発的なレビュー
Three UK - 3Store Edinburgh St. James からの回答
Daniel, thank you for sharing this. We’re glad to hear your visit went so well and that the team, including Arif, made everything easy to navigate while setting up your new contract and phone. We appreciate your feedback.
VodafoneThree Social Media Team
Jemimah and Sam helped me with my pay…
Jemimah and Sam helped me with my pay as you go. They were very patient with me they deserve 10 stars!!!
2026年6月20日
自発的なレビュー
Three UK - 3Store Edinburgh St. James からの回答
Hi there 👋 we are thrilled that Jemimah and Sam shared such steady patience to manage your mobile plan. Your perfect rating is a real highlight 🌟 -Arvind
Arif helped me a lot
2026年6月20日
自発的なレビュー
Three UK - 3Store Edinburgh St. James からの回答
Hi Serdar, it’s great to hear you had such a smooth experience, and we’re really glad Arif was able to give you the help you needed. -Suhaas
Extremely helpful, friendly and patient staff.
I visited the store today with a problem and immediately Sam was welcoming and invited me to sit down. He listened to what I had to say and then provided a solution.
I left the store feeling a lot happier than when I entered.
2026年6月15日
自発的なレビュー
Three UK - 3Store Edinburgh St. James からの回答
Thank you for sharing such a positive experience! We’re delighted that Sam provided the support you needed and helped turn your day around. ✨ -Veronica
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