Super easy and knowledgeable staff, no fuss and no pressure to buy either, and more importantly no pressure for ad ons like insurance or accessories. I was in and out within 15 minutes with my new pho... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
It was an absolute pleasure and seamless experience dealing with 3 at princess street. Jay was very kind patient and helpful and gave me a sweet deal on my plan and helped me set up everything related... もっと見る
企業が回答しました
Cruz dealt with getting my new contract sorted quickly and efficiently and couldn't have asked for better. Made missing my train worth it now I'm saving a few pounds!
企業が回答しました
Excellent service by Luke. Helped set up my new phone nice and easy and made sure everything was transferred across with no issues.
企業が回答しました
企業情報
Three UK - 3Store Edinburgh (West) について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
(West) 134 Princes St, EH2 4AH, Edinburgh, North, 英国
- 01312256192
4.6
優良
28件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Fantastic Customer Service
Came into store to check my business contracts. Was interested in a new phone for my daughter and myself. Aaron, the customer advisor who was serving me was fantastic in helping me and reassuring me on the phone giving me a good deal. fantastic customer service.
2025年11月6日
自発的なレビュー
Three UK - 3Store Edinburgh (West) からの回答
Thanks for your feedback, Linda, and it's lovely to hear that you enjoyed great customer service from Aaron during your new phone purchase. We appreciate you taking the time to share this with us. -Michael
Good service
Good service, Aaron treat customer very well ,and have very experienced to solf problem.
2025年11月6日
自発的なレビュー
Three UK - 3Store Edinburgh (West) からの回答
Thanks for this amazing 5⭐ review, Mojahid. We really do appreciate you taking the time to send this over! Well done Aaron 🎉 -Jade
Aaron was very professional
Aaron was very professional , good manners and help us to find the best deal .
Would very much recommend them to anyone
Thank you Aaron for all your help 👍
2025年11月6日
自発的なレビュー
Three UK - 3Store Edinburgh (West) からの回答
Thanks for your feedback, Shona, and it's lovely to hear that you enjoyed great customer service from Aaron during your new purchase. We appreciate you taking the time to share this with us. -Michael
Three UK - 3Store Edinburgh (West) からの回答
Thanks for your feedback, Carol, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Had a fantastic experience this morning…
Had a fantastic experience this morning in the 3 shop where Jay talked me through moving from EE to 3. Great job
2025年11月6日
自発的なレビュー
Three UK - 3Store Edinburgh (West) からの回答
We're overjoyed that you're joining us, K! That's fantastic news :) -Scott
Cruz Customer service is good
2025年11月5日
自発的なレビュー
Three UK - 3Store Edinburgh (West) からの回答
Thanks for this fantastic 5⭐ review, Azam. We really do appreciate you taking the time to send this over! Great work Cruz 🎉 -Jade
Wonderful customer service from Cruz…
Wonderful customer service from Cruz and Luke. They were very professional and very helpful.
2025年11月5日
自発的なレビュー
Three UK - 3Store Edinburgh (West) からの回答
That is super LadyEm. Thank you for this great review of Cruz and Luke's fab service. -Scott
Appalling company to deal with
Appalling company to deal with . Mis -sold broadband and mobile phone SIMS for family at store . Said coverage was good . Very poor coverage so ended all contracts within cooling off. Took 3 months to resolve . Twice they told me complaint has been sorted and new bill would reflect no cancellation charges. Kept getting bills for larger and larger amounts. Three Activated a debt collection agency saying I owed 1300 quid. Bothered my 82 year old Mum causing loads of grief (she thought she owed money) because they stuffed up the main contact despite me telling them several times to correct . Eventually 3 months later they accepted all their mistake and they owe me money. No apology. Meanwhile my credit score affected. STAY AWAY FROM THIS TERRIBLE COMPANY THEY ARE SHOCKING. Don't believe the coverage on their website use OFCOM only. Going to Ombudman. I teach at the worlds best business schools I'm going to use them as a case study globally in how to be awful .
2025年7月1日
自発的なレビュー
Three UK - 3Store Edinburgh (West) からの回答
We're sorry to hear that you had such a difficult experience, Gordon, and completely understand why you're frustrated. As you've got an ongoing complaint and are approaching the Ombudsman, please let us assure you that there will be a further review of your complaint. The impact on your credit score will be taken into consideration as part of this review. -Michael
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