I had an issue with my three mobile account where due to setting up over the phone it had I corrected details. Also SIM issues where i was paying for 2 instead of 1. I had been attempting to fix this... もっと見る
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We had some trouble at home trying time sort some stuff with our contract so we went into the Braehead store today and FiFi was absolutely amazing !! She was so lovely and helpful but also so informat... もっと見る
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Customer service is 20/10 Andrea was very professional and really helped us with a new phone & sim. Andrea is a asset to the company three Very friendly helpful & nothing was any bother to her. Fan... もっと見る
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Laura was great in store today! She really went above and beyond on transferring my dad’s stuff from old phone to new one. The first positive experience in the three store in braehead!
企業が回答しました
企業情報
Three UK - 3Store Glasgow (Braehead) について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
Unit 53, Braehead Shopping Centre, G51 4BN, Glasgow, North, 英国
- 01418861919
4.9
優良
179件のレビュー
顧客にレビューを依頼しています
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Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Three UK - 3Store Glasgow (Braehead) からの回答
Hey Hercules, thank you for your lovely feedback. We’re thrilled that Pardeep gave you such a fantastic experience.-Three Social Media Team
I had an issue with my three mobile…
I had an issue with my three mobile account where due to setting up over the phone it had I corrected details. Also SIM issues where i was paying for 2 instead of 1. I had been attempting to fix this for a year over the phone. I dealt with Nicole and she was fabulous - all sorted in 10mins. Couldn’t have been anymore efficient.
2026年8月16日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Hi Elaine. We are incredibly sorry it took so long to resolve these account and SIM complications over the phone. We are glad you visited us, and it is wonderful that Nicole stepped in to clear everything up so efficiently for you.— Three Social Media Team
Nicole was extremely helpful and found…
Nicole was extremely helpful and found me the best deal
2026年8月16日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
David, we’re so glad Nicole made everything easy and guided you to the right deal. It’s great to hear your visit was so positive.
— Three Social Media Team
Three UK - 3Store Glasgow (Braehead) からの回答
Hi Kamal. Thank you for leaving us a review. We are so glad to hear that you found our team accommodating and that you enjoyed your recent interaction with us.— Three Social Media Team
Helpful
The girl Rachel helped me with everything I needed and was super patient with me and spoke through all the options I had so was delighted with the customer service
2026年8月13日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Hi John, thank you for the fantastic feedback. We’re thrilled to hear that Rachel delivered such thorough and patient support while guiding you through your options and gave you exactly what you were looking for.
– Three Social Media Team
Very good service and delighted what…
Very good service and delighted what staff done
2026年8月13日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Hi Patrick, thank you for sharing your feedback. We are absolutely delighted to hear that you experienced such great support from our team during your visit.— Three Social Media Team
Pleasant customer journey
Corey our advisor made our journey seamless and enjoyable. Very good customer service.
2026年8月11日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Hey Margaret, we’re delighted to hear that Corey gave you such a great experience. Thank you for the wonderful 5⭐ review!- Three Social Media Team
Laura was great in store today
Laura was great in store today! She really went above and beyond on transferring my dad’s stuff from old phone to new one. The first positive experience in the three store in braehead!
2026年8月10日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
What a sweet review, Karly! Laura is truly exceptional, and we’re so happy to know she went above and beyond to make everything right for your dad. Thank you! ☺️ — Three Social Media Team
Three UK - 3Store Glasgow (Braehead) からの回答
Hi there, thank you for sharing your experience. We are glad to hear that Corey and Finlay looked after you so well and shared their expertise during your visit to Barrhead.— Three Social Media Team
I had a great experience today
I had a great experience today, service was amazing, very happy!!
2026年8月5日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Hey Tiegan, thank you for the fantastic 5⭐ review. It’s great to hear your experience was smooth and informative.
Three Social Media Team
I had the best experience today…
I had the best experience today collecting my new phone :) very helpful
2026年8月5日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Hi Taylor, your kind words mean a lot. We’re pleased to hear that you received exceptional assistance and that your experience was seamless when picking up your new device.
— Three Social Media Team
Customer service is 20/10 Andrea was…
Customer service is 20/10 Andrea was very professional and really helped us with a new phone & sim.
Andrea is a asset to the company three
Very friendly helpful & nothing was any bother to her.
Fantastic customer service skills
2026年8月3日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Fantastic stuff, Tracey! We’re so glad to hear that Andrea was excellent support for you. Thank you for taking the time to leave this 5 star review. 😊
Customer care. Braehead store.
Called into 3 store Braehead to update plans. X 3 plans. cusromer service was 100 percent. I have left a very happy customer !!! Been with 3 for a great mamy years and will remain so. Thankyou.
Staff member Corey is a huge asset to the company
2026年8月2日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Hey Paul! 🌷We’re thrilled to know Corey made your day special. Thank you for sharing such uplifting feedback! 💫☺️ — Three Social Media Team
Great advice
Great advice, very polite and helpful staff, staff member was Fahima in the Braehead store , Glasgow
2026年7月30日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Thanks a ton, Ian! 🎉 We’re so glad everything went perfectly with Fahima, and we can’t wait to welcome you back again! 🥰
Amazing service
Our customer service rep (Finlay in the Glasgow Braehead store) was fantastic, really helpful and enthusiastic,he was very knowledgeable and sorted out an issue I had been dealing with for years in a matter of minutes with no hassle,sorted upgrades for me and my son with lots of good advice,he wasn't pushy at all and ended up saving us money.
2026年7月29日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Hey, Laura. We're glad that Finlay at our Glasgow Braehead store could completely turn things around for you. We love hearing that his enthusiastic, knowledgeable, and pressure-free approach made the upgrade process so seamless for both you and your son. 😇 - Three Social Media Team
Very helpful staff very friendly and…
Very helpful staff very friendly and fixed my phone problems.
2026年7月28日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Simple, easy, sorted! 🎉✨ We’re hyped our team could jump in, fix your phone problems, and deliver those friendly vibes today. Have an awesome week ahead, Jacobs! 🚀 — Three Social Media Team
Fifi was amazing
We had some trouble at home trying time sort some stuff with our contract so we went into the Braehead store today and FiFi was absolutely amazing !! She was so lovely and helpful but also so informative and professional she got us an amazing deal and sorted everything so quickly for us. Will definitely be staying with three now thanks to FiFi.
2026年7月27日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Hi Megan, thank you for this wonderful 5⭐ review. It’s great to hear FiFi offered clear guidance and made your visit to our Braehead store so straightforward. Thank you for sharing your feedback.
Three Social Media Team
Finlay was brilliant I got everything I…
Finlay was brilliant I got everything I wanted and out the store in about 10 minutes
2026年7月24日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Hello Talvinder, it’s great to know Finlay helped you get everything organized so quickly. Thank you so much for the 5 ⭐ review! – Three Social Media Team
Nicole Molloy was very professional yet…
Nicole Molloy was very professional yet charming and made my experience at Three really fun!
2026年7月23日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Hi Joshua, thanks for the lovely feedback. We’re delighted to hear that Nicole provided expert support and created a smooth, enjoyable experience for you.
– Three Social Media Team
Very impressive service from Corey
Very impressive service from Corey. He was brilliant and helped me better than i expected. I came away with a home broadband and better sim packages.
2026年7月18日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Hey Oge, thanks for the fantastic 5 star review! We’re delighted Corey gave you exceptional support and helped you choose the perfect options for your home setup. 😊
Three Social Media Team
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