I had an issue with my three mobile account where due to setting up over the phone it had I corrected details. Also SIM issues where i was paying for 2 instead of 1. I had been attempting to fix this... もっと見る
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We had some trouble at home trying time sort some stuff with our contract so we went into the Braehead store today and FiFi was absolutely amazing !! She was so lovely and helpful but also so informat... もっと見る
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Customer service is 20/10 Andrea was very professional and really helped us with a new phone & sim. Andrea is a asset to the company three Very friendly helpful & nothing was any bother to her. Fan... もっと見る
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Laura was great in store today! She really went above and beyond on transferring my dad’s stuff from old phone to new one. The first positive experience in the three store in braehead!
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企業情報
Three UK - 3Store Glasgow (Braehead) について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
Unit 53, Braehead Shopping Centre, G51 4BN, Glasgow, North, 英国
- 01418861919
4.9
優良
179件のレビュー
顧客にレビューを依頼しています
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Nicole was very helpful and nothing was…
Nicole was very helpful and nothing was a bother. Helped me purchase and set up my new phone
2026年6月2日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Yay, Linda 🎉 Your kind words and 5 ⭐ truly mean a lot to us. We’re so pleased to hear Nicole provided such supportive service and helped get everything set up on your new phone. Enjoy every moment with your new device 😊 -Neha
Had issues with online order but coming…
Had issues with online order but coming into store was a pleasure. Corey was really helpful and sorted the issues straight away awesome customer service.
2026年6月2日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Wow, John 😊 Corey stepped in with real focus and brought everything back on track right away, turning things around for you. It motivates us to keep improving and delivering even better experiences every day 🎉 -Arvind
Excellent experience
Excellent experience - thanks to Corey who solved all my issues today
2026年6月2日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Hey Ian, you've just made our day ✨ We're thrilled that Corey used his stellar expertise and ensured everything was sorted just the way you needed 🌟 -Arvind
I came in to say my husband had died
I came in to say my husband had died. I was dreading dealing with this but the girl who served me was so helpful and understanding. I've even ended up with a better deal! Win win
2026年6月1日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Hey Liz, thank you so much for sharing this, and we’re truly sorry for the loss of your husband. It means a lot to hear that, during such a difficult moment, you were met with kindness and understanding. We’re glad the team member was able to support you and even help you find a better deal. -Kashish
Three UK - 3Store Glasgow (Braehead) からの回答
Hey there, we’re so glad to hear that Graham was supportive and made everything easy for you. Thank you for the fantastic 5⭐ review! -Neha
I had a great experience in my local 3…
I had a great experience in my local 3 store. The staff were extremely helpful and sorter my problem right away. They also saved me money which was amazing
2026年5月26日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Hi Laura, thanks for taking the time to share your experience. Fantastic to hear everything was sorted smoothly and you left with a saving as well. -Shivam
Laura was very helpful to me in the…
Laura was very helpful to me in the Braehead store today. Now sorted.
2026年5月26日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Wow, Linda! It’s fantastic to hear Laura at our Braehead store made everything seamless and gave you such a smooth experience. Thank you for choosing us and for sharing your feedback. 😊 -Neha
Laura at the 3 store was a great help…
Laura at the 3 store was a great help and not only fixed my account issue but saved me money on my monthly sim.
2026年5月26日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Hi David, thank you so much for the ⭐⭐⭐⭐⭐ feedback! We love hearing that Laura was able to sort your account issue and even save you some money, that’s what great support should feel like 😊.
Took me through all available options…
Took me through all available options with honesty and transparency
2026年5月23日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Thanks a ton for your review, Joe! 🎉 Our team really nailed it, and we look forward to serving you again. ☺️ -Kashish
Andrea
Andrea - was excellent - brilliant and helpful - fantastic customer service - good chat throughout fixing my new phone - Darren from Linwood.
2026年5月23日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Hi Darren, it’s great to know Andrea made your visit a smooth and enjoyable experience while getting your new phone sorted at our Linwood store 😊 It’s always good to see our team making things easy and engaging. -Shivam
Three UK - 3Store Glasgow (Braehead) からの回答
This is the kind of feedback that makes us smile, Lorraine! 😊 We’re thrilled to know Corry made such a strong impression. 🌟 -Veronica
Staff worker in store
Staff worker in store, Greg went above and beyond to help us with our account issues. He was very patient, understanding and handled everything for us. We are very thankful for his help.
2026年5月19日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Hi Julie! We're delighted to hear that Greg went the extra mile, showing incredible kindness and clarity while sorting out your account issues. Thank you so much for sharing your experience. 🥰 -Prabhjeet
Andrea from the Braehead store helped…
Andrea from the Braehead store helped me today with an issue I was having with my business hub and went over and above and it was a 10/10 service .
2026年5月17日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Really appreciate your feedback, Colin. Andrea’s commitment to giving exceptional service shines through, and we’re glad she was able to fix the issue with your business hub so effectively. -Manavata
Fantastic helpfully
Fantastic helpfully, really took time to help and explain all the options x Nicole was super helpful
2026年5月17日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Thank you for taking the time to share your experience! We're delighted to hear that Nicole made everything straightforward and supported you so well. Have an amazing day ahead! -Afaq
Three UK - 3Store Glasgow (Braehead) からの回答
Hi there 🌟 We’re delighted Rachel ensured your data transfer went through smoothly and everything was set up just right. -Arvind
Corey was incredibly helpful today
2026年5月17日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
This truly brightened our day 🌈 James, We’re delighted Corey made everything come together smoothly and left such a positive impression. Here’s to more great moments ahead ✨ -Arvind
Great service today instore from both…
Great service today instore from both Finlay and Corey. Got me a phone sorted and set it all up for me.
2026年5月14日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Hi there, thank you for your feedback. We’re delighted to hear Finlay and Corey provided such helpful support, got your phone sorted, and set everything up for you. Have a wonderful day 😊 -Samad
Staff were great and Nicole was very…
Staff were great and Nicole was very helpful with getting us sorted with everything ❤️
2026年5月14日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Creating smiles and delight is what we’re proud to bring to our customers every day, Brooke. Nicole made it happen beautifully. We hope you have a wonderful day. -Ashifa
Three UK - 3Store Glasgow (Braehead) からの回答
Hi Anne, we’re pleased to hear you had a positive experience. It sounds like Nicole provided excellent support and made sure you were well looked after during your time with us. -Kishan
Pardeep understood the issue I was…
Pardeep understood the issue I was having and came up with a solution which suited me.
2026年5月12日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Hi Scott, thank you for your feedback. It’s great to know Pardeep carefully looked into things and provided an option that suited your needs well. -Suhaas
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