Andrew was very knowledgeable and took the time to walk me through multiple phones in person, this let me decide on the honor 600 pro for my next upgrade. 10/10 customer service.
企業が回答しました
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レビュアーのコメントを見てみましょう
We had exceptional service with Aby at the Silverburn Glasgow Three store today. After having an incredibly difficult and stressful time online and with the team on the phone, the in store team were a... もっと見る
企業が回答しました
Payton & Craig at the Silverburn Glasgow shop were absolutely amazing. Despite the fact that I went into the shop at nearly the closing time, both of them offered very calm, collected and professional... もっと見る
企業が回答しました
Went back in and spoke to Peyton as I was having an issue with my phone, she managed to fix what was wrong with the phone and done it with a smile on her face and made me feel like it wasnt a stupid t... もっと見る
企業が回答しました
企業情報
Three UK - 3Store Glasgow (Silverburn) について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
Unit E5A Silverburn, Pollock, G53 6EQ, Glasgow, North, 英国
- 01418819411
4.9
優良
95件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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Great service and got me a good deal on…
Great service and got me a good deal on my new sim only that included roaming that suits perfect, would recommend to friends and family customer service was amazing
2025年10月28日
自発的なレビュー
Three UK - 3Store Glasgow (Silverburn) からの回答
Thanks for this amazing 5⭐ review, Beth. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Was in 3 at silverburn Craig was…
Was in 3 at silverburn Craig was fantastic will never go anywhere else I'm 63 and not that great with technology and he was more that helpful will definitely be back and recommend him 2 all my friends thanks again Craig for helping this old yin .
2025年10月27日
自発的なレビュー
Three UK - 3Store Glasgow (Silverburn) からの回答
That's cracking, Karen. We're over the moon at your kind words about Silverburn, and the brilliant Craig. Thank you for writing a review and spreading the good word to your friends. -Scott
I came with my friend and Aby was very…
I came with my friend and Aby was very helpful. I always seek out aby if he's in
2025年10月23日
自発的なレビュー
Three UK - 3Store Glasgow (Silverburn) からの回答
Thanks a lot for your feedback, Janette, and we’re delighted to hear that you received great customer service from Aby. We appreciate you taking the time to share this with us. -Michael
What an amazing experience it was I …
What an amazing experience it was I had problems with my phone and went in to ask for some advice Aby what a man he is so patient and kind and could not do enough to sort my phone I am a pensioner and he was so respectful too thank you so much
2025年10月23日
自発的なレビュー
Three UK - 3Store Glasgow (Silverburn) からの回答
Thanks a lot for your feedback, Heather, and we’re delighted to hear that you received great customer service from Aby. He will be grateful to hear your kind words, and we appreciate you taking the time to share this with us. -Michael
World class service
Went into the store at silverburn as I just got a new iPhone air. It was Andrew that replaced our eSIM. Unfortunately the Apple Store hadn’t downloaded the apps. Also three had a fault in there system. Andrew went out his way to get it fixed. He is an asset to three, you are lucky that he works for you. He gave us world class service!
2025年10月16日
自発的なレビュー
Three UK - 3Store Glasgow (Silverburn) からの回答
Thanks for the 5* review. We're glad to hear you've had a wonderful encounter with our retail staff I'm sure they'll be thrilled to see this -Maxine
Customer experience was great
Customer experience was great, got my new phone for a great price and all set up for me
2025年10月14日
自発的なレビュー
Three UK - 3Store Glasgow (Silverburn) からの回答
Awesome! -Maxine
Three UK - 3Store Glasgow (Silverburn) からの回答
Thank you, Baryy -Maxine
Craig was so helpful with contracts…
Craig was so helpful with contracts coming to an end couldn’t do enough for me great help and customer service thank you Craig
2025年10月14日
自発的なレビュー
Three UK - 3Store Glasgow (Silverburn) からの回答
That's awesome, Laura -Maxine
Andrew was very helpful
Andrew was very helpful and explained everything to me. A very pleasant young man
2025年10月10日
自発的なレビュー
Three UK - 3Store Glasgow (Silverburn) からの回答
Thanks for your feedback, Kathleen, and it's lovely to hear that you enjoyed great customer service and help from Andrew. We appreciate you taking the time to share this with us. -Michael
Good customer service
Aby, was amazing. Really helpful and got me the best deal for me.
2025年10月3日
自発的なレビュー
Three UK - 3Store Glasgow (Silverburn) からの回答
Hello there.
We're really glad to hear that Aby was helpful and was able to get you a deal you're happy with.
Thanks for leaving us this feedback. -Pete
Andrew in store was excellent and very…
Andrew in store was excellent and very helpful and efficient. Easy to speak to and answered all my questions. Excellent customer service.
2025年10月3日
自発的なレビュー
Three UK - 3Store Glasgow (Silverburn) からの回答
Hey Lindsay, we’re so happy to hear this is the experience you’ve had, this is the type of experience we aim to provide all our customers, we’ll certainly your feedback on! -John
Three UK - 3Store Glasgow (Silverburn) からの回答
Thanks for the 5* review! We appreciate your feedback, Mohamad -Maxine
Three UK - 3Store Glasgow (Silverburn) からの回答
Thanks for the positive feedback, Iyad :) We appreciate you taking the time to share this. -Michael
I have to say I found these guys to be…
I have to say I found these guys to be excellent. I transferred all 4 of my family’s phones to them and have found everything to be excellent so far. All the staff at the three shop in Silverburn Glasgow really know what they’re doing. I’d highly recommend them.
2025年9月9日
自発的なレビュー
Three UK - 3Store Glasgow (Silverburn) からの回答
Hey Ricky - Thanks very much for sharing your experience at the Silverburn store with us :) It's great to hear that you and the family had a smooth transition over to us. Your feedback is really important, and we're delighted to have you all with us. -Michael
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