Would have given 5 stars but I believe there is always room for improvement. Mariam was an excellent advisor answering all of my questions and doubts with politeness and professionalism.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
"Highly recommend speaking with Sylwia and Zahra today. From the second I walked in, they were incredibly friendly, gave me multiple clear options to meet my budget, and helped me save money. Top-qua... もっと見る
企業が回答しました
Great communication and got really good helped.Highly recommended.
企業が回答しました
A big thank you to Sylwia the manager at the Gloucester Store. She was so patient, kind and helpful regarding a problem with an account. She’s a real asset to Three UK and provides excellent customer... もっと見る
企業が回答しました
企業情報
Three UK - 3Store Gloucester について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
2 Eastgate Street, GL1 1PA, Gloucester, South, 英国
- 01452524985
4.8
優良
56件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
She made everything run smoothly and…
She made everything run smoothly and she was very welcoming! Kudos
2026年7月27日
自発的なレビュー
Three UK - 3Store Gloucester からの回答
Hi Akinola 😊
Thank you for your fantastic review and support! Providing a smooth, friendly, and welcoming environment is exactly what we strive for every day.
— Three Social Media Team
Zehra was very patient and…
Zehra was very patient and knowledgeable in helping us set up our new accounts. She is a credit to the Three company. Very many thanks.
2026年7月18日
自発的なレビュー
Three UK - 3Store Gloucester からの回答
Hello Alan, we’re pleased to hear Zehra made your account setup easy and provided such helpful guidance. Thank you for sharing your experience – Three Social Media Team
The young woman in the Gloucester store…
The young woman in the Gloucester store was very efficient and knowledgeable and directed me to the product I purchased her name was Zehra
2026年7月2日
自発的なレビュー
Three UK - 3Store Gloucester からの回答
Hello there, we’re delighted to hear Zehra was able to help you and made your visit feel effortless – Three Social Media Team
Happy with getting into my yahoo…
Happy with getting into my yahoo account after locked out. Thanks to Ian
2026年7月3日
自発的なレビュー
Three UK - 3Store Gloucester からの回答
Hi Samson 😊
Great to hear Ian got you back into your Yahoo account, being locked out is never fun!
We’re really glad everything’s working again for you.
Thanks for sharing your experience!
— Three Social Media Team
"Highly recommend speaking with Sylwia…
"Highly recommend speaking with Sylwia and Zahra today. From the second I walked in, they were incredibly friendly, gave me multiple clear options to meet my budget, and helped me save money. Top-quality service!"
Both were excellent and knowlegable.
2026年7月1日
自発的なレビュー
Three UK - 3Store Gloucester からの回答
Hi there, thank you for the wonderful feedback and the 5 star rating. We’re delighted that Sylwia and Zahra made such a strong impression and provided excellent support throughout. Your kind words mean a lot to the team.-Three Social Media Team
Ian absolutely fabulous
2026年7月1日
自発的なレビュー
Three UK - 3Store Gloucester からの回答
Superb! We're glad to hear that Ian provided such excellent support throughout. Thank you for taking the time to share this lovely feedback. 😄 - Three Social Media Team
It’s been a wonderful experience with…
It’s been a wonderful experience with great customer service
2026年6月25日
自発的なレビュー
Three UK - 3Store Gloucester からの回答
Hey Justina. We’re so pleased to hear that our team made your visit enjoyable, offering warm and helpful support that made everything feel smooth and welcoming. Wishing you a fantastic day! 😊 - Three Social Media Team
Three UK - 3Store Gloucester からの回答
Hi Nicolas, Thank you so much for taking the time to share this. It is fantastic to hear that our team provided such outstanding care during your interaction. We are incredibly grateful for your kind feedback and recognition of everyone's dedication.— Three Social Media Team
Painless experience with Ian helping me…
Painless experience with Ian helping me getting access to my three app. Great job thank you
2026年6月16日
自発的なレビュー
Three UK - 3Store Gloucester からの回答
Thanks for the fantastic 5⭐ review, Patricia! We truly appreciate you sharing your experience, and it’s wonderful to hear that Ian provided you with outstanding care. -Neha
A big thank you to Sylwia the manager…
A big thank you to Sylwia the manager at the Gloucester Store. She was so patient, kind and helpful regarding a problem with an account. She’s a real asset to Three UK and provides excellent customer service.
2026年6月10日
自発的なレビュー
Three UK - 3Store Gloucester からの回答
Thank you so much for sharing this, Adrienne! Sylwia is top‑notch in her work, and we are so happy to know she made a difference. After all, kindness really is the ultimate superpower! — Three Social Media Team
Three UK - 3Store Gloucester からの回答
Thanks for the review, Philip 🎉 We're pleased Zehra provided such prompt care and stellar support to look after you. -Arvind
Shop Advisor - brilliant, Service Desk not so much
The advisor in the shop , Will, was patient, helpful and courteous. However the problem required referring to a central Three help/service desk who after about 50 minutes were unable to resolve the issue ( the App not showing my current allowances etc). However Will was able to establish that my spending g cap was still in place so, hopefully, my phone will continue to operate when I go abroad.
2026年5月23日
自発的なレビュー
Three UK - 3Store Gloucester からの回答
Hi there, good to know Will provided such supportive guidance and helped bring clarity, especially with everything requiring further checks. It’s great to see how that reassurance made a difference moving forward, particularly with your plans ahead. -Kishan
Mariam is very helpful
Mariam is very helpful. Great service sorted my numbers and my wife numbers for me
2026年5月16日
自発的なレビュー
Three UK - 3Store Gloucester からの回答
Thanks a lot, Sadia! 😁 Mariam’s friendly support really shines through, happy she could help you and your wife today. -Ayesha
Great customer service by Ian
Great customer service by Ian. Happy with the deal saving money compared to previous plan.
2026年5月12日
自発的なレビュー
Three UK - 3Store Gloucester からの回答
Big wins all around, and we’re loving it! Ian delivered standout service and helped unlock real savings, the kind that make switching feel genuinely worth it. Thanks for sharing your experience with us, Bubbles. -Ashifa
Thanks to Will
Will the assistant was friendly and very helpful on getting our problem sorted. An asset to your team.
2026年5月9日
自発的なレビュー
Three UK - 3Store Gloucester からの回答
Hey, Irene. Thank you for your kind words! We're delighted that Will was able to get everything sorted for you with such a friendly approach. 🥰 -Prabhjeet
Amazing Service by Zehra
Amazing Service by Zehra. She gave me good option to purchase a contract from Three. thank you
2026年5月6日
自発的なレビュー
Three UK - 3Store Gloucester からの回答
That’s great to hear, Salman! We’re delighted Zehra was able to guide you through the available plans and find the right fit for you. -Shivam
Very friendly and efficient service.
2026年5月6日
自発的なレビュー
Three UK - 3Store Gloucester からの回答
Hi John! That’s what we love to hear. Thank you for taking the time to leave us this 5 ⭐ review. -Suhaas
Best ever servive.could not fault it .
2026年4月20日
自発的なレビュー
Three UK - 3Store Gloucester からの回答
You’ve made us smile, Shirley! Thank you for the amazing 5⭐ review. Wishing you a fantastic day! -Afaq
The representative was excellent and…
The representative was excellent and service was great.
2026年4月10日
自発的なレビュー
Three UK - 3Store Gloucester からの回答
Thank you so much, Iftikhar! 🎉 We’re delighted we could support you in just the way you needed. Wishing you a truly wonderful day! ☺️ -Kashish
Ian very friendly guy was very happy…
Ian very friendly guy was very happy with his help
2026年4月8日
自発的なレビュー
Three UK - 3Store Gloucester からの回答
That's fantastic, Julie. We're glad to hear that Ian provided such excellent support throughout. Thank you for taking the time to share this lovely feedback. 😄 -Prabhjeet
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