Would have given 5 stars but I believe there is always room for improvement. Mariam was an excellent advisor answering all of my questions and doubts with politeness and professionalism.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The advisor in the shop , Will, was patient, helpful and courteous. However the problem required referring to a central Three help/service desk who after about 50 minutes were unable to resolve the is... もっと見る
企業が回答しました
Great communication and got really good helped.Highly recommended.
企業が回答しました
Sylwia was very knowledgeable and exceptionally friendly. She truly knew her stuff & was able to support me through decisions around mobile plans & payment options. Definitely there for the customer... もっと見る
企業が回答しました
企業情報
Three UK - 3Store Gloucester について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
2 Eastgate Street, GL1 1PA, Gloucester, South, 英国
- 01452524985
4.8
優良
46件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Three UK - 3Store Gloucester からの回答
Thanks for the review, Philip 🎉 We're pleased Zehra provided such prompt care and stellar support to look after you. -Arvind
Shop Advisor - brilliant, Service Desk not so much
The advisor in the shop , Will, was patient, helpful and courteous. However the problem required referring to a central Three help/service desk who after about 50 minutes were unable to resolve the issue ( the App not showing my current allowances etc). However Will was able to establish that my spending g cap was still in place so, hopefully, my phone will continue to operate when I go abroad.
2026年5月23日
自発的なレビュー
Three UK - 3Store Gloucester からの回答
Hi there, good to know Will provided such supportive guidance and helped bring clarity, especially with everything requiring further checks. It’s great to see how that reassurance made a difference moving forward, particularly with your plans ahead. -Kishan
Mariam is very helpful
Mariam is very helpful. Great service sorted my numbers and my wife numbers for me
2026年5月16日
自発的なレビュー
Three UK - 3Store Gloucester からの回答
Thanks a lot, Sadia! 😁 Mariam’s friendly support really shines through, happy she could help you and your wife today. -Ayesha
Great customer service by Ian
Great customer service by Ian. Happy with the deal saving money compared to previous plan.
2026年5月12日
自発的なレビュー
Three UK - 3Store Gloucester からの回答
Big wins all around, and we’re loving it! Ian delivered standout service and helped unlock real savings, the kind that make switching feel genuinely worth it. Thanks for sharing your experience with us, Bubbles. -Ashifa
Thanks to Will
Will the assistant was friendly and very helpful on getting our problem sorted. An asset to your team.
2026年5月9日
自発的なレビュー
Three UK - 3Store Gloucester からの回答
Hey, Irene. Thank you for your kind words! We're delighted that Will was able to get everything sorted for you with such a friendly approach. 🥰 -Prabhjeet
Amazing Service by Zehra
Amazing Service by Zehra. She gave me good option to purchase a contract from Three. thank you
2026年5月6日
自発的なレビュー
Three UK - 3Store Gloucester からの回答
That’s great to hear, Salman! We’re delighted Zehra was able to guide you through the available plans and find the right fit for you. -Shivam
Very friendly and efficient service.
2026年5月6日
自発的なレビュー
Three UK - 3Store Gloucester からの回答
Hi John! That’s what we love to hear. Thank you for taking the time to leave us this 5 ⭐ review. -Suhaas
Best ever servive.could not fault it .
2026年4月20日
自発的なレビュー
Three UK - 3Store Gloucester からの回答
You’ve made us smile, Shirley! Thank you for the amazing 5⭐ review. Wishing you a fantastic day! -Afaq
The representative was excellent and…
The representative was excellent and service was great.
2026年4月10日
自発的なレビュー
Three UK - 3Store Gloucester からの回答
Thank you so much, Iftikhar! 🎉 We’re delighted we could support you in just the way you needed. Wishing you a truly wonderful day! ☺️ -Kashish
Ian very friendly guy was very happy…
Ian very friendly guy was very happy with his help
2026年4月8日
自発的なレビュー
Three UK - 3Store Gloucester からの回答
That's fantastic, Julie. We're glad to hear that Ian provided such excellent support throughout. Thank you for taking the time to share this lovely feedback. 😄 -Prabhjeet
Mariam was very helpful for us
Mariam was very helpful for us. She clear out every thing for me. Very polite.
2026年4月7日
自発的なレビュー
Three UK - 3Store Gloucester からの回答
Hey Rose, it’s fantastic to hear that Mariam made your visit so seamless. Your feedback means a lot to us, and we’re thrilled she left such a positive impression. 🥰 -Kashish
Great customers
The gentleman was absolutely marvelous at sorting out my problem with handset. Done in kind way and not condescending. Very very helpful
2026年3月25日
自発的なレビュー
Three UK - 3Store Gloucester からの回答
Thank you, Doreen, for sharing your experience! 🎉 We’re so pleased to hear the gentleman supported you with kindness and care while resolving your handset issue. Your feedback truly reflects the dedication to providing helpful service. 🥳 -Prabhjeet
No issues always had a great experience…
No issues always had a great experience when going in store. Staff are friendly and welcoming and give all the information needed
2026年2月19日
自発的なレビュー
Three UK - 3Store Gloucester からの回答
Thanks for your feedback, Siân, and it's lovely to hear that you enjoyed great customer service during your store visits. We appreciate you taking the time to share this with us. -Michael
Amazing
Amazing, friendly and helpful
I only had my phone contract from them and there amazing will stay with them!!!’
2026年3月6日
自発的なレビュー
Three UK - 3Store Gloucester からの回答
Hey Anya! Thanks for sharing this. We're glad to hear you received such great support from us. -Afaq
Three UK - 3Store Gloucester からの回答
Hi Graham, it’s brilliant to hear that our colleague provided such an impressive and standout experience for you. -Kishan
Sylwia was fantastic
Sylvia was fantastic from start to finish. Knowledgeable and so patient with me. Thanks for all your help
2026年2月25日
自発的なレビュー
Three UK - 3Store Gloucester からの回答
Hi Craig,
It’s fantastic to know Sylvia made the process smooth and stress‑free for you. Thanks for taking the time to share your experience 🙌. -Shivam
Will was very efficient and friendly
Will was very efficient and friendly. Thankyou.
2026年2月25日
自発的なレビュー
Three UK - 3Store Gloucester からの回答
We’re really glad to hear Will gave you such great support, Annette. We want every customer to feel this happy with our service. 🌺 -Ayesha
Will very helpful & patient
2026年2月25日
自発的なレビュー
Three UK - 3Store Gloucester からの回答
Amazing, Louise. We’re so pleased to hear Will was helpful and patient during your visit. It’s great to know he made such a positive impression. ☺️ -Prabhjeet
Excellent help and amazing service
Excellent help and amazing service. Made everything very easy. 100 percent recommend them
2026年2月24日
自発的なレビュー
Three UK - 3Store Gloucester からの回答
Jake! Thank you for taking the time to share this. It's great to hear that our team provided the support you needed and made things easier for you. -Afaq
Wow what can we say we went to…
Wow what can we say we went to Gloucester store and have had first class service from Will and Ian. They are truly professional and are a credit to your company. So grateful to them. We are in our 70s and they made it so easy for us to understand. Thanks to both of them.
2026年2月23日
自発的なレビュー
Three UK - 3Store Gloucester からの回答
Hi Rosemary, thank you for taking the time to share this 🎯 We’re delighted that our Gloucester store team, Will and Ian, made everything simple for you. Wishing you an amazing day 🌼 -Neha
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