Jeanne and Rayy - saints!! Best service I’ve had in a while. Kind, helpful, informative, quick!! No complaints, I wish every telecomms service provision was this stellar. Definitely will be return... もっと見る
企業が回答しました
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Had the most wonderful assistance from Jeanne and the team, they couldn’t have done enough for me 10/10! Brilliant customer service! Thanks so much x
企業が回答しました
Went in the Holborn Store and was greeted by Ray who helped me with my billing enquiry by breaking everything down to make it easy for me to understand. He took his time to help with my issue. Would d... もっと見る
企業が回答しました
I came to change my provider with Three, and Ray the customer advisor helped me to get my broadband plan sorted and offered me deals that I didn't know about student discounts making everything easy... もっと見る
企業が回答しました
企業情報
Three UK - 3Store Holborn について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
315 High Holborn, WC1V 7LZ, High Holborn, London, 英国
- 02072428541
4.7
優良
67件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Amazing customer service
Had the most wonderful assistance from
Jeanne and the team, they couldn’t have done enough for me 10/10! Brilliant customer service! Thanks so much x
2026年6月1日
自発的なレビュー
Three UK - 3Store Holborn からの回答
Thank you for your feedback, Lewis! We’re pleased that Jeanne and our team were able to sort things out for you so efficiently. ✨ -Veronica
Jeanne and Rayy
Jeanne and Rayy - saints!! Best service I’ve had in a while. Kind, helpful, informative, quick!! No complaints, I wish every telecomms service provision was this stellar.
Definitely will be returning and kudos to the team at High Holborn location
2026年5月27日
自発的なレビュー
Three UK - 3Store Holborn からの回答
Hello there, we’re happy to hear you had a great experience with us. Thank you so much for the 5⭐ review! We can’t wait to welcome you back again! 😊 -Neha
Three UK - 3Store Holborn からの回答
Amazing, Bunduc! We're glad to hear that Ray provided a positive experience and was able to assist you. Your feedback means a lot to us. -Neha
Went in the Holborn Store and was…
Went in the Holborn Store and was greeted by Ray who helped me with my billing enquiry by breaking everything down to make it easy for me to understand. He took his time to help with my issue. Would definitely recommend this store
2026年5月14日
自発的なレビュー
Three UK - 3Store Holborn からの回答
Hi Alioune, great to hear about your visit to the Holborn Store — it’s brilliant that Ray took the time to explain everything clearly and support you with your query. Really pleased it left such a positive impression. -Shivam
Good service
2026年5月13日
自発的なレビュー
Three UK - 3Store Holborn からの回答
You've made us smile Greha! 😊 Thank you for the amazing 5 ⭐ review. Wishing you a fantastic day! -Afaq
Wonderful Jeanne
Jeanne helped me choose the right phone, she was very patient and helpful. She was extremely knowledgable. I cannot speak highly enough of her.
2026年5月12日
自発的なレビュー
Three UK - 3Store Holborn からの回答
Hi Busola, great to know Jeanne took the time to guide you towards a choice that felt right and brought such reassurance throughout. It’s clear the support you received made a lasting impression. -Kishan
Three UK - 3Store Holborn からの回答
Hi Mark, we’re delighted Tamid delivered such excellent service. Thank you for this amazing 5⭐ review! 🌟 -Samad
Tahmid was excellent
Tahmid was excellent! Efficient and clear service and was able to save me loads compared to what I was offered elsewhere. 100% reccomend seeing him!
2026年4月23日
自発的なレビュー
Three UK - 3Store Holborn からの回答
Thank you for the glowing review, Farouk! 🌟 We’re delighted Tahmid delivered attentive support and helped you find real value. -Maryalex
Very good experience MR Ray is giving…
Very good experience MR Ray is giving a good costumer service thankyou
2026年4月21日
自発的なレビュー
Three UK - 3Store Holborn からの回答
Hi Salman, thanks for the feedback! It’s great to hear you had such a positive experience. We're really happy to know Ray provided top-tier support and looked after you so well. -Shivam
Thank you for great service
Thank you for great service! Especially to Jeanne and Violeta! Thank you for taking care of your regular customers!
2026年4月17日
自発的なレビュー
Three UK - 3Store Holborn からの回答
Hey Alina, your shout-out for Jeanne and Violeta is WOW ✨ We're thrilled they provided such stellar care and looked after you so well. Your loyalty is our greatest reward 💖 -Arvind
Ray was great.
Ray was great.
Helped with my billing issue and a New SIMO for my niece
2026年4月7日
自発的なレビュー
Three UK - 3Store Holborn からの回答
Thank you for sharing this, Ladan. It’s great to hear that Ray supported you so well and helped sort everything out for both you and your niece. -Afaq
Jeanne and tahmid were super patient…
Jeanne and tahmid were super patient and amazing
2026年4月2日
自発的なレビュー
Three UK - 3Store Holborn からの回答
Wow, we absolutely love hearing this! Kudos to Jeanne and Tahmid for going the extra mile and making your experience truly remarkable. Wishing you a day as wonderful as you are! -Ashifa
Go to a store if you want something resolved
Quick, efficient and exceptional experience with Tahmid at the Holborn store. Had a very challenging experience via phone when purchasing a 5G hub order, awful experience with DPD trying to get my item and after numerous attempts to resolve ended up going into a store and Tahmid resolved it for me in 15 minutes and I walked away with the box rather than attempting more deliveries that were proving impossible. If you need a Three store.. Tahmids ya man
2026年3月31日
自発的なレビュー
Three UK - 3Store Holborn からの回答
Superb, Stefan! We’re so pleased to hear Tahmid at our Holborn store was able to quickly resolve the issue and get you set up without further hassle. Thank you for taking the time to leave such an incredible 5 ⭐ review! -Prabhjeet
Tahmid was great!
2026年3月24日
自発的なレビュー
Three UK - 3Store Holborn からの回答
This is the kind of feedback that makes us smile, Kobi! 😊 We are thrilled to know Tahmid made such a strong impression. 🌟 -Veronica
Tahmid was absolutely great
Tahmid was absolutely great . He was so kind and patient in answering my questions and giving me the clarity I needed.
2026年3月23日
自発的なレビュー
Three UK - 3Store Holborn からの回答
This is wonderful to hear, Vee 💫 We’re so pleased that Tahmid provided such attentive support and helped keep everything simple and reassuring. Here’s to many great moments ahead ❤️ -Arvind
Best team ever
Best team ever, on my 14 years I have been with you, most prepare team, kind and ready to help.
2026年3月23日
自発的なレビュー
Three UK - 3Store Holborn からの回答
Rebeca, you’re amazing! Knowing you’ve been with us for 14 years and still calling us the best team ever truly makes our day. 🥰 -Ayesha
Three UK - 3Store Holborn からの回答
Hi Mallorca, thank you for sharing this! We’re so glad Violetta and Tahmid could guide you through everything with patience and care. Hope you have an amazing day 😊 -Ayesha
Three UK - 3Store Holborn からの回答
Hi there! It's fantastic to hear that Tahmid made your renewal such a smooth and pleasant experience. Thank you for choosing to stay with us, it’s always a pleasure having you in! 🥰 -Kashish
Great experience
Tahmid was really supportive and I really appreciated his kindness and willingness to help me finding the best solution for my situation!
2026年3月19日
自発的なレビュー
Three UK - 3Store Holborn からの回答
Hey Antonio, it’s fantastic to hear that Tahmid made your visit so seamless. Your feedback means a lot to us, and we’re thrilled he left such a positive impression. 🥰 -Kashish
Jeanne & Ray both were great
2026年3月13日
自発的なレビュー
Three UK - 3Store Holborn からの回答
Amazing! We’re thrilled Jeanne & Ray made your experience excellent. 🎊 Thank you for sharing such an outstanding 5 ⭐ review. -Suhaas
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