Sam, the front line agent is an absolute blessing for your business. He explained everything so clearly and simple. We walked in experiencing two weeks of Vodafone 'Fob off' and walked out feeling sat... もっと見る
企業が回答しました
所在地
所在地を変更Unit 25, St Stephens Shopping Centre, 110 Ferensway, HU2 8LN Hull, Midlands, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Sam at 3 store Hull, gave me the most helpful customer service I have experienced in ages!! Found me the best deal with no pushy sales, answered all my queries in a helpful polite manner he is a TOTAL... もっと見る
企業が回答しました
We visited the store today and were served by Jasmine and Mujahid. They were superb, their customer service was second to none and nothing was too much trouble. We are new to the area and Iain ga... もっと見る
企業が回答しました
Excellent service thank you! Professional and friendly… and extremely patient with an old technophobe - even set my new phone up for me … nothing was too much I will definitely recommend the store and... もっと見る
企業が回答しました
企業情報
Three UK - 3Store Hull (St Stephens) について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
Unit 25, St Stephens Shopping Centre, 110 Ferensway, HU2 8LN, Hull, Midlands, 英国
- 01482224260
4.9
優良
219件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Three UK - 3Store Hull (St Stephens) からの回答
Absolutely love hearing this ✨ Glenn, We’re delighted Sam brought such steady support and a confident touch to your experience ❤️ -Arvind
Very easy phone upgrade process
Very easy phone upgrade process, with easy to understand information - Mujahid was very friendly and informative, and is a credit to your Company
2026年4月26日
自発的なレビュー
Three UK - 3Store Hull (St Stephens) からの回答
Hi Lynette, thank you for sharing your experience. We’re delighted the upgrade felt smooth and that Mujahid’s support made it even more reassuring. -Suhaas
Jasmine made mine and my daughter’s…
Jasmine made mine and my daughter’s experience an absolute joy! She went above and beyond to help us and more. We are very grateful and to Marc also. Jasmine’s customer service was outstanding and we left more than happy.
2026年4月25日
自発的なレビュー
Three UK - 3Store Hull (St Stephens) からの回答
Wow, Melanie! It’s wonderful to hear that Jasmine made everything feel effortless and ensured such a smooth experience. -Neha
Great member of staff Great costumer…
Great member of staff Great costumer service
2026年4月25日
自発的なレビュー
Three UK - 3Store Hull (St Stephens) からの回答
Thanks for the 5⭐ review, Mark! We're thrilled our team gave you great service and friendly guidance at the store. -Ayesha
Excellent communication
Excellent communication. Clearly explained packages and made rhe switch over to three simple and hassle free. Froemdly amd respectful team member.
2026年4月25日
自発的なレビュー
Three UK - 3Store Hull (St Stephens) からの回答
Hey there, thank you for sharing your experience. It's wonderful to hear that our team made everything seamless and provided such attentive support. -Afaq
Best Mobile Phone Customer Service Ever!
I went in to speak to the folk at 3 with quite a substantial issue, that had been ongoing for two weeks. We were greeted by Ebony who immediately put me at ease. She then asked her manager Mark to join us because of the complexity of the issue. Between the two of them, the problem was swiftly resolved and we left extremely happy! I can hand on heart say that this was the best customer service we've ever received in any mobile phone shop. Thank you Ebony and Mark!
2026年4月23日
自発的なレビュー
Three UK - 3Store Hull (St Stephens) からの回答
Hi Moira, it’s great to hear Ebony and Mark stepped in and worked together to turn things around for you. Knowing you felt supported and left feeling happy with the outcome is exactly what we aim for when our teams come together like this. Thanks for taking the time to recognise both of them. -Kishan
"Ebony" very helpful
"Ebony" very helpful, done two deals today, no messing, good at what she's does, shop staff also very helpful.
2026年4月23日
自発的なレビュー
Three UK - 3Store Hull (St Stephens) からの回答
That's impressive, Michael. We're glad that Ebony was able to help you get the best deals. Thanks for this amazing 5 ⭐ review. -Prabhjeet
Exemplary and beyond expectations
Efficient, excellent customer service, really listened and understood what I needed with Iain and Clare. Exemplary post purchase transfer with Mujhadid. Well beyond all my expectations since my transfer to Three. 10/10. Faultless.
2026年4月21日
自発的なレビュー
Three UK - 3Store Hull (St Stephens) からの回答
Thanks so much for your wonderful feedback, Ian. It’s fantastic to hear that Iain, Clare, and Mujhadid made everything seamless and that the team went above and beyond for you. We truly appreciate your 10/10 review 🎉. -Neha
Three UK - 3Store Hull (St Stephens) からの回答
Thanks so much, Liam! Hearing that you had a lovely experience means everything to us. -Ayesha
I was dealt with such compassion and…
I was dealt with such compassion and understanding by Mark in the 3 store in St Steve's. This was a very sensitive situation re my late husband and cancellation of his devices. Thank you so much ,Mark.
2026年4月20日
自発的なレビュー
Three UK - 3Store Hull (St Stephens) からの回答
Teresa, your message truly touched us Mark will be deeply grateful to know his support brought some comfort during such a delicate moment. Handling something so personal with care is incredibly important, and we’re glad he could make this experience a little easier for you. Thank you for sharing your kind words with us. -Manavata
Staff was great ebony was really…
Staff was great ebony was really helpful full and sold me a great deal was happy all the way she brilliant.
2026年4月18日
自発的なレビュー
Three UK - 3Store Hull (St Stephens) からの回答
Hey Paul, it’s fantastic to hear how Ebony made your visit so smooth. Your feedback truly means a lot to us! 🥰 -Kashish
Sabina was amazing can’t thank her…
Sabina was amazing can’t thank her enough she helped me sort my SIM cards out
2026年4月17日
自発的なレビュー
Three UK - 3Store Hull (St Stephens) からの回答
Hi Sharlene! We are so grateful for the support provided by Sabina, as she was incredible while guiding you through organizing your network connections. -Kishan
What a lovely lady jasmine.
What a lovely lady jasmine.. she offered a good customer support y’all need to pay her more for that 🥰🤭
2026年4月16日
自発的なレビュー
Three UK - 3Store Hull (St Stephens) からの回答
Hey Elizabeth, we're delighted Jasmine provided such great assistance and made your experience positive. Thank you for the 5 ⭐ review. -Maryalex
Jasmine is an absolute Gem
Jasmine is an absolute Gem
Iain too! Very lovely and helpful
2026年4月16日
自発的なレビュー
Three UK - 3Store Hull (St Stephens) からの回答
Love hearing this, Chisom 💫 It’s brilliant that Jasmine and Iain were such absolute stars and provided such top-tier support. Have a fantastic day ahead 🌈 -Arvind
Great service had problems with my home…
Great service had problems with my home broadband connection took tin my old one and have replaced it and even lower what I as paying, which is great plus helped with my phone account. I’m very pleased with the results. Guys were so helpful and polite.
2026年4月14日
自発的なレビュー
Three UK - 3Store Hull (St Stephens) からの回答
Hi Lisa, it is fantastic that the team resolved your internet issues by providing a fresh hub and reducing your monthly costs, alongside managing your mobile billing. We are so glad our staff remained professional and kind while sorting everything out for you. -Kishan
Three UK - 3Store Hull (St Stephens) からの回答
Thank you for taking the time to share this feedback, Lisa! It’s wonderful to hear that our team was able to support you. 😊 -Veronica
Quick service happy with services.
2026年4月14日
自発的なレビュー
Three UK - 3Store Hull (St Stephens) からの回答
Hi Laila, we’re delighted you’re enjoying our efficient support and seamless connectivity. -Kishan
Very good service by natalie
2026年4月13日
自発的なレビュー
Three UK - 3Store Hull (St Stephens) からの回答
Thanks for sharing this feedback, Dave! Delighted to know you received great service from Natalie. 👍 -Veronica
Three UK - 3Store Hull (St Stephens) からの回答
Joanna, it’s fantastic to hear your experience felt so smooth and enjoyable. Your kind words truly lift the team, and we’re glad the support left such a strong impression. -Manavata
Three UK - 3Store Hull (St Stephens) からの回答
Thanks so much, Edward! We’re glad we could provide the clarity and support you were looking for, and appreciate you sharing your experience. -Suhaas
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