Sam had the best customer care service , he was so understanding that we didnt know which phone to get and gave us a great deal. Customer service is not popular nowadays but Sam needs to be noticed fo... もっと見る
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所在地
所在地を変更Unit 25, St Stephens Shopping Centre, 110 Ferensway, HU2 8LN Hull, Midlands, GB
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Visited 3 store at St. Stephen’s and Sam met us with a friendly smile. Sam did above and beyond to transfer my daughter’s contract to her own and sorted home broadband to her rented accommodation as a... もっと見る
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Sam, the front line agent is an absolute blessing for your business. He explained everything so clearly and simple. We walked in experiencing two weeks of Vodafone 'Fob off' and walked out feeling sat... もっと見る
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Marc in the hull branch is truly amazing! He’s helped me on many occasions. Always goes above and beyond to ensure customers leave satisfied and happy. Thanks Marc for everything you’ve done over the... もっと見る
企業が回答しました
企業情報
Three UK - 3Store Hull (St Stephens) について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
Unit 25, St Stephens Shopping Centre, 110 Ferensway, HU2 8LN, Hull, Midlands, 英国
- 01482224260
4.9
優良
247件のレビュー
顧客にレビューを依頼しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
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Sabina was amazing can’t thank her…
Sabina was amazing can’t thank her enough she helped me sort my SIM cards out
2026年4月17日
自発的なレビュー
Three UK - 3Store Hull (St Stephens) からの回答
Hi Sharlene! We are so grateful for the support provided by Sabina, as she was incredible while guiding you through organizing your network connections. -Kishan
What a lovely lady jasmine.
What a lovely lady jasmine.. she offered a good customer support y’all need to pay her more for that 🥰🤭
2026年4月16日
自発的なレビュー
Three UK - 3Store Hull (St Stephens) からの回答
Hey Elizabeth, we're delighted Jasmine provided such great assistance and made your experience positive. Thank you for the 5 ⭐ review. -Maryalex
Jasmine is an absolute Gem
Jasmine is an absolute Gem
Iain too! Very lovely and helpful
2026年4月16日
自発的なレビュー
Three UK - 3Store Hull (St Stephens) からの回答
Love hearing this, Chisom 💫 It’s brilliant that Jasmine and Iain were such absolute stars and provided such top-tier support. Have a fantastic day ahead 🌈 -Arvind
Great service had problems with my home…
Great service had problems with my home broadband connection took tin my old one and have replaced it and even lower what I as paying, which is great plus helped with my phone account. I’m very pleased with the results. Guys were so helpful and polite.
2026年4月14日
自発的なレビュー
Three UK - 3Store Hull (St Stephens) からの回答
Hi Lisa, it is fantastic that the team resolved your internet issues by providing a fresh hub and reducing your monthly costs, alongside managing your mobile billing. We are so glad our staff remained professional and kind while sorting everything out for you. -Kishan
Three UK - 3Store Hull (St Stephens) からの回答
Thank you for taking the time to share this feedback, Lisa! It’s wonderful to hear that our team was able to support you. 😊 -Veronica
Quick service happy with services.
2026年4月14日
自発的なレビュー
Three UK - 3Store Hull (St Stephens) からの回答
Hi Laila, we’re delighted you’re enjoying our efficient support and seamless connectivity. -Kishan
Very good service by natalie
2026年4月13日
自発的なレビュー
Three UK - 3Store Hull (St Stephens) からの回答
Thanks for sharing this feedback, Dave! Delighted to know you received great service from Natalie. 👍 -Veronica
Three UK - 3Store Hull (St Stephens) からの回答
Joanna, it’s fantastic to hear your experience felt so smooth and enjoyable. Your kind words truly lift the team, and we’re glad the support left such a strong impression. -Manavata
Three UK - 3Store Hull (St Stephens) からの回答
Thanks so much, Edward! We’re glad we could provide the clarity and support you were looking for, and appreciate you sharing your experience. -Suhaas
Great experience
Great experience. Experienced salesman. Genuine positive experience.
Sam in St Stephens
2026年4月12日
自発的なレビュー
Three UK - 3Store Hull (St Stephens) からの回答
Hi Robert, we appreciate you sharing this. It’s great to hear Sam provided such knowledgeable and helpful service. 🤗 -Ayesha
Ebony was a pleasure to speak to and…
Ebony was a pleasure to speak to and really helped me with buying my phone 🥰
2026年4月11日
自発的なレビュー
Three UK - 3Store Hull (St Stephens) からの回答
Hi Justyna! It’s wonderful that you had such a lovely chat. We're delighted Ebony could support you in choosing your brand-new device ✨ -Kishan
Three UK - 3Store Hull (St Stephens) からの回答
Hey Lucy! New phone day = best day 💻✨ Enjoy your fresh tech, and big shoutout to Clare for making it an awesome experience! -Kashish
Popped into store for assistance today…
Popped into store for assistance today , Sam was very very helpful and very professional. Excellent customer service , a credit to 3 uk store St Stephen’s
2026年4月9日
自発的なレビュー
Three UK - 3Store Hull (St Stephens) からの回答
Thank you, Dianne. We’re happy that Sam was very helpful and professional during your visit. We appreciate you taking the time to leave this review. -Ayesha
Great costumer care
2026年4月6日
自発的なレビュー
Three UK - 3Store Hull (St Stephens) からの回答
Hi Asante, thank you for the 5⭐ review. Great to hear our team gave you such supportive care. -Kishan
Amazing Marc and Mark hellloed me with…
Amazing Marc and Mark hellloed me with everything
2026年3月30日
自発的なレビュー
Three UK - 3Store Hull (St Stephens) からの回答
Love hearing this, Shirley 💫 We’re delighted that Marc and Mark provided great support and got everything sorted just the way you needed. Here’s to great things ahead 💙 -Arvind
It was easy and convenient to get my…
It was easy and convenient to get my phone upgraded
2026年3月28日
自発的なレビュー
Three UK - 3Store Hull (St Stephens) からの回答
Sam, thank you so much for sharing this. We're thrilled to hear that you had such a smooth upgrade experience with our team. -Afaq
Ebony was very helpful today very…
Ebony was very helpful today very professional talked me through everything and give me choice for SIM only and family members would highly recommended ebony to anyone
2026年3月28日
自発的なレビュー
Three UK - 3Store Hull (St Stephens) からの回答
Thank you for sharing this wonderful feedback, Jayne! We’re delighted to hear that Ebony was able to get everything sorted for you. Wishing you a lovely and joyful day! -Afaq
Had an issue with an old phone
Had an issue with an old phone
No problem at all fixed due to the amazing service I bought new phone anyway
Highly recommend this place
Far better service than I have ever had from EE
5stars
2026年3月28日
自発的なレビュー
Three UK - 3Store Hull (St Stephens) からの回答
Thanks for sharing this, Pete. We’re glad our team could sort out your old phone and that you chose a new one with us. Your recommendation means a lot. -Shivam
Your employe behaviour is very rude i…
Your employe behaviour is very rude i am very disappointed they said to me that i am fraud they use abuse language
2026年3月27日
自発的なレビュー
Three UK - 3Store Hull (St Stephens) からの回答
We truly regret that your experience wasn’t what it should have been, Jony. Every customer deserves to feel valued, and your feedback helps us understand where we need to improve. Please know that we’re committed to ensuring our team provides the supportive and respectful service you expect. -Manavata
Iain was great and very helpful.
2026年3月27日
自発的なレビュー
Three UK - 3Store Hull (St Stephens) からの回答
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
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