Great experience in the shop, Craig was fast and efficient and knew what he was doing and willing to put up with all my silly questions.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
First went into the store to discuss potential Sim Only deals, Richard was incredibly friendly, super helpful, not trying to force me into taking out a contract with them, just offering advice and... もっと見る
企業が回答しました
Andrew was very helpful and I was able to renew my contract. He has provided with clear and detail information and supported in making the right decision to move forward with my contract. Thank you.
企業が回答しました
We had a fantastic experience at Three today with Lewis. We needed help with several contract changes and had a number of queries, but nothing was too much trouble. Lewis was extremely helpful, kn... もっと見る
企業が回答しました
企業情報
Three UK - 3Store Livingston について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
336 Almondvale South, The Elements, EH54 6HR, Livingston, North, 英国
- 01506440945
4.8
優良
107件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Great help from Andrew upgrading our
Great help from Andrew upgrading our business contracts got us a great deal and was soo simple to do.
2026年6月3日
自発的なレビュー
Three UK - 3Store Livingston からの回答
Hello Jamie, we appreciate you taking the time to share your positive experience. It is wonderful to hear that Andrew provided such great help and made upgrading your business contracts a simple process with a great deal. -Kishan
Disappointed
Unfortunately, I have to update my review. It turns out that a staff member at the Livingston shop gave us false information about roaming and failed to inform us that our contract does not include free roaming. As a result, we have been left without any roaming service while on holiday. When signing the contract, we specifically asked about the data allowance outside Scotland. We were told it was probably around 6GB, but they weren't entirely sure of the exact amount. We were never informed about the additional £2 daily roaming charge. We feel extremely disappointed and deceived by this unreliable employee. As soon as we return from our holiday, we will be switching back to our old provider, giffgaff, where we get 5GB of free EU roaming.
2026年6月1日
自発的なレビュー
Three UK - 3Store Livingston からの回答
Hi Katarzyna,
So glad to hear you had nice service and that everything went smoothly ⭐ -Ayesha
Andrew was very patient and helpful
Andrew was very patient and helpful. Thanks for the great service
2026年5月30日
自発的なレビュー
Three UK - 3Store Livingston からの回答
Tatenda, we’re pleased to know Andrew supported you with such patience and care. Thanks for sharing your experience. 😊 -Ayesha
Great service
2026年5月25日
自発的なレビュー
Three UK - 3Store Livingston からの回答
Hi Iain! That’s what we love to hear. Thank you for taking the time to leave us this 5 ⭐ review. -Suhaas
Andrew was amazing explaining on what…
Andrew was amazing explaining on what offer I should go for and saying how much id be saving a month by going for the better phone.
2026年5月23日
自発的なレビュー
Three UK - 3Store Livingston からの回答
Hi Lauren, it’s great to know Andrew took the time to guide you through your options and helped you feel confident in your choice while highlighting the value 😊 it’s always good to see our team making things clear and straightforward. -Shivam
The guys were very knowledgeable and…
The guys were very knowledgeable and gave me great advice to what phone and contact was best for me
2026年5月9日
自発的なレビュー
Three UK - 3Store Livingston からの回答
Hi George, thanks for your feedback. It’s great to hear the team provided helpful guidance when choosing a device and plan that suited your needs. -Suhaas
Craig was a great help updating my sim…
Craig was a great help updating my sim contract
2026年5月18日
自発的なレビュー
Three UK - 3Store Livingston からの回答
Thanks for sharing your feedback, James! We’re really glad Craig could help with your SIM contract and make things easier. 🎉 -Samad
Craig was a great help helping me…
Craig was a great help helping me upgrade to my new phone and made the process easy.
2026年5月18日
自発的なレビュー
Three UK - 3Store Livingston からの回答
Lovely feedback, Sheena—Craig’s assistance in making your upgrade easy really highlights the service we strive to provide every day. -Shivam
Kyle done such a great job helping me…
Kyle done such a great job helping me and my partner sort out a new phone contract for my father in law and an iPad also. Great deals and even better service. Couldn’t have asked for a better experience. I will definitely be back in store to get my new phone next month.
2026年5月18日
自発的なレビュー
Three UK - 3Store Livingston からの回答
Sam, your feedback made our day. Kyle loved assisting you, and we’re glad the experience felt right from start to finish. See you next month for that upgrade. -Manavata
Nathan was a top class bloke
Nathan was a top class bloke. An amazing sales pitch and helped me secure a new phone.
Thankyou very much for the support
2026年5月17日
自発的なレビュー
Three UK - 3Store Livingston からの回答
Absolutely fabulous, Abbie! We’re glad Nathan was such a wonderful support to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica
Nathan was a great help and had amazing…
Nathan was a great help and had amazing customer service skills. Very helpful and easy to understand.
2026年5月17日
自発的なレビュー
Three UK - 3Store Livingston からの回答
Thanks for sharing your experience, Zara 😊 We’re thrilled Nathan used his stellar expertise and clear guidance to look after you so wonderfully. Here's to many more fantastic moments ahead ❤️ -Arvind
Great store and staff
I always use the Livingston store staff always welcoming and very informative.
Today Nathan delt with my upgrade and he was as expected very good talked me through a range of phones that suited my needs etc. Will be back when I need anything else.
2026年5月17日
自発的なレビュー
Three UK - 3Store Livingston からの回答
Such a pleasure to read your feedback, Ryan. The Livingston store team takes real pride in offering friendly and knowledgeable service, and we’re glad that came across. Nathan will be thrilled to hear he helped you find the right phone with confidence. Thanks for choosing us. -Manavata
Amazing and friendly service
Went in for a new Sim and everything was set up quickly with no hassle thanks to Cheryl. Great service with a friendly smile. 10/10
2026年5月16日
自発的なレビュー
Three UK - 3Store Livingston からの回答
Brilliant to read your feedback, Mr Donnelly. Cheryl made sure everything was set up quickly and without any hassle, and it’s great to know her friendly approach made the experience a 10/10 for you. -Manavata
Very straightforward and helpful
2026年5月13日
自発的なレビュー
Three UK - 3Store Livingston からの回答
Thanks for taking the time to leave a 5⭐ review, Alistair. We’re glad to hear you’ve had a great experience. -Neha
Three UK - 3Store Livingston からの回答
Hi Paddy, great to know Craig provided strong support and made the experience a positive one for you. -Kishan
Andrew was so helpful
Andrew as a trainer was so helpful and sorted my 3 contacts out.
2026年5月8日
自発的なレビュー
Three UK - 3Store Livingston からの回答
Great to hear Craig, Andrew was able to support you and get everything sorted so smoothly. -Shivam
Three UK - 3Store Livingston からの回答
Thank you for the fantastic ⭐⭐⭐⭐⭐ review, Thomas. We’re thrilled to know Kyle made your interaction with us seamless. -Maryalex
Three UK - 3Store Livingston からの回答
Hi there, your words truly spotlight Andrew's dedication 🚀 Insights like yours inspire us all and we value the effort you've taken to share this with us. -Arvind
Three UK - 3Store Livingston からの回答
Hello Robyn 😊, thank you for the wonderful review. We’re delighted to receive such kind words about Andrew. -Suhaas
Great staff went in for my husband and…
Great staff went in for my husband and they kindly sorted out other products that we use as well. Excellent.
2026年4月24日
自発的なレビュー
Three UK - 3Store Livingston からの回答
Hi Danna, thanks for taking the time to leave a review. It’s great to hear the team were able to help not just with your visit, but also by making sure everything else you use was covered too. -Shivam
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。