Marcus was incredibly helpful and professional. He listened patiently to my billing issue, followed up with care, and made sure everything was resolved. He was so polite, patient, and understanding th... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Ommer was very helful today when helping me upgrade my contract. He gave me all the advice and help I needed. My parents also needed help with something and he was very patient and understanding with... もっと見る
企業が回答しました
Marcus was absolutely amazing from start to finish. He sorted my upgrade super quickly and easily, everything was explained clearly and I even got a reduction in my wifi price. The free power pack, ph... もっと見る
企業が回答しました
Ben was really helpful when I had data issues and helped me arrange a better monthly data plan. He is very helpful and has great customer service skills
企業が回答しました
企業情報
Three UK - 3Store Manchester (Arndale) について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
27 Market Street, M1 1WR, Manchester, North, 英国
- 01618328489
4.9
優良
376件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Excellent customer service (NILZA
2026年3月24日
自発的なレビュー
Three UK - 3Store Manchester (Arndale) からの回答
Bravo, Fred! 🎊 We’re thrilled to hear that Nilza made your experience remarkable. Thank you for sharing such an outstanding 5 ⭐ review. -Afaq
Amain was very exceptional with service…
Amain was very exceptional with service delivery.
2026年3月24日
自発的なレビュー
Three UK - 3Store Manchester (Arndale) からの回答
Thank you for taking the time to leave such thoughtful feedback, Emmanuel! So glad Amain made the whole process easy and seamless for you. 🙌 -Veronica
Setting up broadband
Went in store to collect my device and was told by Marcus I could have a better device for the same price. The customer service was great and very thorough. I would highly recommend!
2026年3月22日
自発的なレビュー
Three UK - 3Store Manchester (Arndale) からの回答
Woohoo Emily 🎉 Delighted to hear Marcus offered clear and caring support and made your visit pleasant. It’s wonderful to know the value at the same price stood out. Your recommendation is truly appreciated. Enjoy your new device 😊 -Arvind
Oh I love Hayley
Oh I love Hayley! All the best options are shown clearly with my questions answered to the point! Professional and friendly! Recommend her!!
2026年3月21日
自発的なレビュー
Three UK - 3Store Manchester (Arndale) からの回答
Hello there, it’s great to hear that Hayley provided a professional and friendly experience. We always aim to keep things simple, and we're glad she could answer your questions directly to help you find the best options. Thank you for sharing your recommendation with us! -Kishan
Anto was helpful and courteous
Anto was helpful and courteous. She listened carefully to my concern and provided a clear solution. Although I had to wait a bit, the assistance I received was professional and effective. Overall, a good experience.
2026年3月19日
自発的なレビュー
Three UK - 3Store Manchester (Arndale) からの回答
Thanks for the lovely review, Abdul! 🌟 We’re really glad Anto took great care of you and provided an effective solution. 🙌 -Veronica
It's was a marvellous
It's was a marvellous, exciting and informative with Anto with high experience as a stakeholder
2026年3月19日
自発的なレビュー
Three UK - 3Store Manchester (Arndale) からの回答
That’s incredible, Muhammad. We’re delighted Anto gave you the high level of service you deserve. Thanks for writing such a comprehensive and glowing review, we really appreciate you. -Ayesha
I moved back to three today after years…
I moved back to three today after years and Abby made everything smooth and seamless. 10/10
2026年3月19日
自発的なレビュー
Three UK - 3Store Manchester (Arndale) からの回答
Welcome back, Henry! After years away, we’re delighted you’ve chosen to return. Thank you for the incredible 10/10 shout‑out for Abby. Feedback like this, isn’t just a pat on the back 😍 it motivates us to keep improving and delivering even better experiences every day. -Ashifa
atiq is great
i came to three store for sim issue, atiq helped me, i am very happy how he helped me and solved my issue.
2026年3月16日
自発的なレビュー
Three UK - 3Store Manchester (Arndale) からの回答
Love hearing this, Horace 💫We're delighted that Atiq provided such great support and got everything sorted during your visit, just the way you needed. Wishing you lots of joy and smiles ahead ❤️ -Arvind
Three UK - 3Store Manchester (Arndale) からの回答
This is fantastic to hear, Vida! 😊 Amelia will be so pleased to know her service made such a wonderful impression. ✨ -Veronica
Went in to get a new phone contract…
Went in to get a new phone contract after my old phone was on the brink. Mian at the Manchester arndale store was very helpful talking through the options within my price range and sorted me out quickly
2026年3月14日
自発的なレビュー
Three UK - 3Store Manchester (Arndale) からの回答
That’s wonderful to hear, Saul! 🎉 A big shoutout to Mian at our Manchester Arndale branch for providing such amazing support. Thank you for sharing your lovely feedback. -Veronica
I visited the three store today as my…
I visited the three store today as my sim was not working I was met with Ommer he helped me resolve my issue
2026年3月13日
自発的なレビュー
Three UK - 3Store Manchester (Arndale) からの回答
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Sim card and broad band deal
Nilza worked very efficiently and explained the deal very well. Most importantly, the sim card deal and broadband bundle price is very good!
2026年3月12日
自発的なレビュー
Three UK - 3Store Manchester (Arndale) からの回答
That’s fantastic to hear! 🌟 We’re so glad to know Nilza made your experience special. Your appreciation means a lot, you’ve brightened our day too! 😉 -Kashish
Ben is so helpful.
Ben is so helpful.. he saved my day I wish all assistants have his customers service skills.. thanks for your help Ben much appreciated
2026年3月12日
自発的なレビュー
Three UK - 3Store Manchester (Arndale) からの回答
Thank you, Shaimaa, for highlighting the outstanding support you received. Ben’s dedication and professionalism clearly made a real difference, and it’s wonderful to see how his commitment turned a challenging moment into a positive experience. -Manavata
NILZA
NILZA , is best customer service with calm, care, lovely, supporting, and patient. She explains for you to understand every thing .
I love ❤ to meet her with her manager Tyler she was very nice talking to her
They are both Amazing for customers thank you
2026年3月11日
自発的なレビュー
Three UK - 3Store Manchester (Arndale) からの回答
That’s fantastic, Juliet! We’re so glad Nilza and Tyler were able to provide the support you needed. They’ll be thrilled to know their efforts were truly appreciated. Thank you so much for the ⭐ review! -Neha
Biss your nature is too good thank you…
Biss your nature is too good thank you treating me well
2026年3月10日
自発的なレビュー
Three UK - 3Store Manchester (Arndale) からの回答
We really appreciate your kind words, Gursimran. Biss is always happy to assist and it means a lot to hear you felt well taken care of. Thanks for taking the time to share the joy! ⭐ -Ayesha
Tyler and Marcus helped me well for my…
Tyler and Marcus helped me well for my broadband and sim
2026年3月9日
自発的なレビュー
Three UK - 3Store Manchester (Arndale) からの回答
Mihret, it’s wonderful knowing Tyler and Marcus guided you effectively. Thank you for sharing such an outstanding 5 ⭐ review. -Suhaas
Three UK - 3Store Manchester (Arndale) からの回答
Yay! We absolutely love hearing this, 🎉 our team really nailed it! Nothing beats walking away with outstanding customer service. You’re awesome, Rukayat! 💗 -Kashish
My experience with Jen was very good
My experience with Jen was very good. She was kind and friendly.
2026年3月8日
自発的なレビュー
Three UK - 3Store Manchester (Arndale) からの回答
Thanks for sharing, 🎉 Yodit! Jen clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Kashish
Ben made my experience in the shop…
Ben made my experience in the shop amazing. He made me feel warm and welcome and kept the conversation flowing while also checking my account and providing me with the information I needed. I can’t recommend him enough
2026年3月3日
自発的なレビュー
Three UK - 3Store Manchester (Arndale) からの回答
Hi there! your experience is truly a gift. Ben excelled with brilliance, giving you the flawless experience worth recommending. May your day be as amazing as you are! -Ashifa
sidra was very helpful when i visited.
2026年3月6日
自発的なレビュー
Three UK - 3Store Manchester (Arndale) からの回答
Hello Efrem, we’re thrilled to hear your visit was enjoyable and that Sidra made everything seamless and welcoming. Thank you for sharing your wonderful feedback! 🌟 -Suhaas
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