I came in to get help with pop ups on my phone and Immanuel helped me within 5 minutes and my phone was as good as new!
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Friendly, nice and informative
企業が回答しました
Lucia and Addison were initially helping me purchase a new phone and contract. Despite the abrupt change to the purchase with it just being the sim plan, they were very accommodating to the sudden c... もっと見る
企業が回答しました
Tegan was extremely helpful and patient, my phone was dancing around, Tegan explored different options but I did need a new phone, my phone was quite old and had done well tbh. Thank you Tegan for al... もっと見る
企業が回答しました
企業情報
Three UK - 3Store Newmarket について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
Unit 72 The Guineas Shopping Centre, CB8 8EQ, Newmarket, Midlands, 英国
- 01638662503
4.8
優良
69件のレビュー
顧客にレビューを依頼しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
I came in to get help with pop ups on…
I came in to get help with pop ups on my phone and Immanuel helped me within 5 minutes and my phone was as good as new!
2026年9月14日
自発的なレビュー
Three UK - 3Store Newmarket からの回答
Hi Keith! Thanks for the awesome review. ✨ We are so happy Immanuel got those pop-ups sorted for you so rapidly and got your phone back to its absolute best so quickly! – Three Social Media Team
Three UK - 3Store Newmarket からの回答
Hi Shirley, thanks for the lovely feedback. We’re glad to hear that Lucia delivered exceptional assistance in setting up your voicemail and that everything was handled smoothly without any hassle.
– Three Social Media Team
Hi he was very helpful and got things…
Hi he was very helpful and got things sorted for me and also very kind
2026年9月3日
自発的なレビュー
Three UK - 3Store Newmarket からの回答
Thanks a ton, Steve! 🎉 We’re so glad everything went perfectly with our staff. See you soon! 🥰 — Three Social Media Team
Fantastic people that go the nth degree…
Fantastic people that go the nth degree to help! Lucia is amazing!
Very friendly and helpful, well worth a visit to the Newmarket store!
2026年8月21日
自発的なレビュー
Three UK - 3Store Newmarket からの回答
Hey Helen, we’re really glad to hear you had such a great experience at our Newmarket store, and we’re delighted that Lucia made such a positive impact during your visit. We truly appreciate your feedback.
-Three Social Media Team.
Addison was best person we have ever…
Addison was best person we have ever dealt with Very knowledgeable and effient
2026年7月24日
自発的なレビュー
Three UK - 3Store Newmarket からの回答
Thanks for this fantastic review! We’re thrilled to hear Addison provided excellent support. – Three Social Media Team
Addison
Addison, absolutely amazing supporting me through getting me a new phone and the customer service has been brilliant
2026年7月7日
自発的なレビュー
Three UK - 3Store Newmarket からの回答
Charlie, we are glad Addison made the upgrade process easy and offered such brilliant support throughout. Thank you for sharing your experience.
Three Social Media Team
Excellent customer service from Mica
Excellent customer service from Mica, and friendly welcome by Immanuel.
The store is also nicely air-conditioned, which is great for both customers and for the wellbeing of your staff in these temperatures
2026年6月27日
自発的なレビュー
Three UK - 3Store Newmarket からの回答
Such a joy to read this, Chan 💫 it’s beautiful to know Mica and Immanuel gave you such a warm, top‑tier welcome, and our refreshing environment kept you comfortable. Here’s to more happy moments coming your way 😊
- Three Social Media Team
Excellent customer service from mica
Excellent customer service from mica, she was very helpful and kind. She helped me pick out a new data plan which was urgently needed, I will be with three forever.
2026年6月27日
自発的なレビュー
Three UK - 3Store Newmarket からの回答
Hi Anaya. It is incredible to read your comment, and we are absolutely thrilled that you plan to stay with us for the long haul. We know how crucial it is to get your connectivity sorted quickly when it matters most, and we are so glad that Mica provided such kind and efficient guidance. Thank you so much for taking the time to share your feedback.— Three Social Media Team
Immanuel very pleasant and helpful to…
Immanuel very pleasant and helpful to an old dear that’s struggling with tech. Newmarket branch.
Thank you Keith Hore 26/06/26
2026年6月26日
自発的なレビュー
Three UK - 3Store Newmarket からの回答
Yay, Lynne 🎉 We're so glad Immanuel provided such capable and clear guidance at our Newmarket branch 🌸
- Three Social Media Team
Lucia was absolutely amazing
Lucia was absolutely amazing. Handled all our phone and internet needs. Answered the loads of questions we had, and even gave some travel advice. Would highly recommend!
2026年6月19日
自発的なレビュー
Three UK - 3Store Newmarket からの回答
Hi Keyonna. Thank you so much for the recommendation. We are delighted to hear that you had such a positive experience and received such comprehensive assistance from Lucia with your mobile, internet, and travel queries. -Shivam
Lucia was amazing
Lucia was amazing. Very helpful and quick setting up our service.
2026年6月19日
自発的なレビュー
Three UK - 3Store Newmarket からの回答
Hi Teresa. Thank you so much for the feedback. We are delighted to hear that you had such a positive experience and received such efficient assistance from Lucia with your setup. -Shivam
Fantastic despite a purchase change from me
Lucia and Addison were initially helping me purchase a new phone and contract. Despite the abrupt change to the purchase with it just being the sim plan, they were very accommodating to the sudden change in circumstance and even had a joke about it. (Utterly embarrassing on my end)
They were utterly fabulous!!
2026年6月16日
自発的なレビュー
Three UK - 3Store Newmarket からの回答
Hi Harry, thanks so much for sharing this brilliant feedback. It’s wonderful to hear how smoothly Lucia and Addison supported you, even with the last‑minute change. Their flexibility and good humour clearly made the whole experience much easier for you. 😇 -Prabhjeet
Three UK - 3Store Newmarket からの回答
Wow, Nasrullah! It feels incredible to know Addison made everything seamless and ensured a smooth experience. Thank you for choosing us and for sharing your feedback. 😊 -Prabhjeet
Great service fast And friendly!
2026年5月30日
自発的なレビュー
Three UK - 3Store Newmarket からの回答
Lupe, we’re pleased the service was quick and welcoming for you. We appreciate your review. -Ayesha
Addison has done a wonderful job…
Addison has done a wonderful job helping me and I recommend her to anyone
2026年5月30日
自発的なレビュー
Three UK - 3Store Newmarket からの回答
Ray, we’re really pleased Addison made the experience so positive for you. Thank you for recommending her. 😀 -Ayesha
Immanuel was very helpful and even set…
Immanuel was very helpful and even set up my new phone!
2026年5月27日
自発的なレビュー
Three UK - 3Store Newmarket からの回答
Hi Ileana, we’re thrilled to hear this! 💙 Immanuel made everything smooth and hassle-free with the phone setup. Thanks for sharing your experience! -Neha
Good services and great customer care!
2026年5月26日
自発的なレビュー
Three UK - 3Store Newmarket からの回答
That’s amazing, Buli! We’re thrilled you had such a positive experience. Thank you for recognising our service and customer care 😊✨🙌 -Ayesha
Addison was awesome in restoring my…
Addison was awesome in restoring my WhatsApp for me! Thank you Addison!
2026年5月21日
自発的なレビュー
Three UK - 3Store Newmarket からの回答
Hey, Shirley! We're absolutely delighted to hear that Addison was awesome and successfully got your WhatsApp restored for you. Thank you so much for the feedback! 😇 -Prabhjeet
Mica was awesome
Mica was awesome! Very helpful, got me exactly what I needed. Thanks Mica!!
2026年5月17日
自発的なレビュー
Three UK - 3Store Newmarket からの回答
Hey Jake, you've just made our day ✨ We’re thrilled Mica used her stellar expertise to secure exactly what you required with such prompt care. Here's to many more fantastic moments ahead ❤️ -Arvind
Good im happy
2026年5月9日
自発的なレビュー
Three UK - 3Store Newmarket からの回答
Thank you for your 5⭐ review, Adrian! It’s great to hear our team took care of everything for you. We hope to see you again soon! -Ayesha
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