Friendly and helpful although advised I would need to contact customer services by phone to discuss my contract as went through them . Advised I have already got roaming on my package so didn’t nee... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Rani and Nathan have been absolutely amazing !! So patient with me and new phone ! I can't thank them enough for their help and would recommend them and 3 Orpington anytime !
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Excellent customer service and I have been with 3 for years. Today we went to renew our contracts with Three, and Nathan and Dante were very efficient and helpful so we are very happy with our experie... もっと見る
企業が回答しました
Mohammed's customer service was very good. He answered all my queries and resolved all the issues I had today
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企業情報
Three UK - 3Store Orpington について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
217-219 High Street, BR6 0NZ, Orpington, South, 英国
- 01689825995
4.9
優良
101件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業を閲覧した人は、以下の企業も閲覧しています。
Rani was absolutely fantastic
Rani was absolutely fantastic! I had
a very complicated issue and Rani explained everything clearly, he was incredibly patient,kind and thorough. His advice was spot on and the complicated problem was sorted out.
2026年5月6日
自発的なレビュー
Three UK - 3Store Orpington からの回答
That’s brilliant to hear, Talitha! We’re so glad Rani was able to guide you through everything so clearly and get that complicated issue sorted. It’s great to know his patient and thorough approach made such a difference for you. -Shivam
Rani was excellent
Rani was excellent. He was super patient and he spent two hours helping us via the call centre to get everything done. Couldn't have asked for a more helpful person to sort that all out!
2026年5月6日
自発的なレビュー
Three UK - 3Store Orpington からの回答
Hi Greg. It is brilliant that Rani was so dedicated while assisting over the phone. We are glad that everything was sorted for you and that you received such patient support. -Kishan
Loved the experience with Nathan
Loved the experience with Nathan, rani and Patryk !! They’re amazing
2026年5月2日
自発的なレビュー
Three UK - 3Store Orpington からの回答
Hi Ashley, thanks for the love! It’s brilliant to hear that Nathan, Rani, and Patryk made such a fantastic impression during your visit. -Shivam
Three UK - 3Store Orpington からの回答
James, we truly appreciate your feedback. It’s wonderful to know Rani made such a positive impression with his approachable and supportive attitude. -Manavata
We went to the Orpington store.Mohammad…
We went to the Orpington store.Mohammad was nice and very helpful
2026年4月23日
自発的なレビュー
Three UK - 3Store Orpington からの回答
Woohoo 🎉 Sithuli! Great to hear Mohammad made everything feel easy and welcoming at our Orpington branch 🌟 -Samad
Outstanding!!!!
Very helpful and informative by Mohammed. Great knowledge for a trainee advisor. Definitely put him through his paces and he answered everything I wanted to know! Fab service! ⭐️⭐️⭐️⭐️⭐️
2026年4月23日
自発的なレビュー
Three UK - 3Store Orpington からの回答
Hey Deborah! Big shoutout to Mohammed for turning customer service into a full on joyful experience! 🎉 This is exactly what we want our customers to feel, valued and happy! 😃 -Ayesha
Rani was very helpful and friendly and…
Rani was very helpful and friendly and helped upgrade my contract and fix some of my phone problems.
2026年4月20日
自発的なレビュー
Three UK - 3Store Orpington からの回答
Michael, it’s great to hear your visit left such a strong impression Rani will be delighted to know her support made things easier for you. Helping you sort out your upgrade and get your phone running smoothly is exactly the kind of experience we aim for. -Manavata
Three UK - 3Store Orpington からの回答
Hey Stephen. We’re so glad Nathan made your visit so enjoyable, with kind support that made the whole experience feel easy and welcoming. We hope you have a wonderful day! 😊 -Prabhjeet
Rani was very helpful and helped me…
Rani was very helpful and helped me with transferring my pac code.
2026年4月13日
自発的なレビュー
Three UK - 3Store Orpington からの回答
Hi Raymond, we’re thrilled to hear this! 💙 Rani made everything smooth and hassle free when transferring your PAC code. Thank you for sharing your experience! -Neha
Great experience upgrading my phone…
Great experience upgrading my phone today, thanks to Nathan in the Three store Orpington.
2026年4月11日
自発的なレビュー
Three UK - 3Store Orpington からの回答
Hi Danny, it’s brilliant that Nathan made getting your new device so easy at our Orpington branch. We're thrilled you had such a positive visit! -Kishan
Three UK - 3Store Orpington からの回答
Thank you for taking the time to leave feedback, Jenita. 😊 We’re delighted to hear you had a pleasant experience. -Veronica
Rani and Mohammed were very helpful…
Rani and Mohammed were very helpful pleasant and thorough…it’s so good to be able to talk to a person
They were also able to help me with other issues l was having with my phone
I would go back to see them
Excellent
2026年4月3日
自発的なレビュー
Three UK - 3Store Orpington からの回答
We appreciate your comments, Miriam. Rani and Mohammed clearly went the extra mile to help, and it’s great to know you’d happily return to see them. -Shivam
Nathan was very helpful and took his…
Nathan was very helpful and took his time to explain everything and also set up my new phone which was great. The staff are very proffesional and approachable. I felt very at ease at the shop while he sorted out my phone
2026年3月28日
自発的なレビュー
Three UK - 3Store Orpington からの回答
Thank you so much for sharing your experience, Jackie. It’s wonderful to hear how Nathan supported you with such patience and clarity, making the whole process feel smooth and reassuring. His thoughtful approach and the welcoming atmosphere created by the team clearly made your visit comfortable from start to finish. -Manavata
Great shop.
Bought my 1st phone 3 years ago and Nathan was so helpful. Since then any problems I have the staff are always helpful. Especially Nathan who has helped a technophobe understand her phone. Just bought a new phone and he helped me transfer all my data.
2026年3月28日
自発的なレビュー
Three UK - 3Store Orpington からの回答
Thank you for sharing this brilliant feedback, Lynne! It’s wonderful to hear how smoothly everything went and that Nathan provided such excellent support throughout the process. Wishing you a fantastic day! -Afaq
Quick and easy
Nathan was able to sort out an issue I had with my WhatsApp and saved me money on my contract. Thanks again for the quality service!
2026年3月19日
自発的なレビュー
Three UK - 3Store Orpington からの回答
Hey Betty, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Great customer service from the team
Great customer service from the team, including Ronny
2026年3月18日
自発的なレビュー
Three UK - 3Store Orpington からの回答
Hi Abdul, thank you for taking the time to leave such a wonderful 5⭐ review! We’re so glad Ronny and our staff made your experience smooth and enjoyable. -Neha
Patryk was kind
Patryk was kind, well information and explain things simplicity to my understanding. Very professional. Keep it up.
2026年3月16日
自発的なレビュー
Three UK - 3Store Orpington からの回答
Thank you for the 5⭐ review, Yaw! We truly appreciate you sharing your experience. It’s wonderful to hear that Patryk provided you with outstanding care. -Neha
Very clear and understandable
Very clear and understandable. Patryk help us to choose the right device and sim plan.
2026年3月12日
自発的なレビュー
Three UK - 3Store Orpington からの回答
We really appreciate your kind words, Eric. Patryk is always happy to assist and it means a lot to hear you felt well taken care of. Thanks for taking the time to share the joy! ⭐ -Ayesha
Nathan and Steve were amazing
Nathan and Steve were amazing. So very helpful when I came into the Orpington store to upgrade my phone.
They took all the stress away from trying to configure and transfer my info from old phone. Respectful friendly and kind. Huge thanks
2026年3月10日
自発的なレビュー
Three UK - 3Store Orpington からの回答
Thank you, Linda! Nathan and Steve will be so happy to hear this. They really enjoyed helping you upgrade and making everything feel easy from the moment you walked in :) -Ayesha
Lyndon gave me great customer service…
Lyndon gave me great customer service and resolved my issues well.
2026年2月26日
自発的なレビュー
Three UK - 3Store Orpington からの回答
Hello Tutu, we’re overjoyed to know Lyndon provided such attentive service. Thank you for taking the time to share your valuable feedback. -Suhaas
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