Three UK - 3Store Plymouth レビュー 

102
TrustScore 5段階評価の5

4.8

Unit 29, Drakes Circus, PL1 1EA Plymouth, South, GB


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5つ星のうち5の評価

Jake was beyond helpful nothing was too much trouble. He made the whole experience simple and easy Jake took the time to find me the right plan to suit my needs . Explaining all the technical lingo... もっと見る

企業が回答しました

5つ星のうち5の評価

Josh was really helpful and kind. He helped me and my group when we first came here, we havent got any good credit score just our contract from nhs and he managed to give us a good deal. And now after... もっと見る

企業が回答しました

5つ星のうち5の評価

I was served by Sam in store at Plymouth drake circus on Sunday 6th September, Sam was friendly and he also provided me , with all the relevant information I needed about my new phone and service.

企業が回答しました

5つ星のうち5の評価

Josh has been amazing with his technical knowledge and his professionalism throughout our experience. I would recommend him to anyone who is looking for a new phone or sim. He’s a top lad

企業が回答しました


企業情報

  1. 電子機器・テクノロジー

Three UK - 3Store Plymouth について

当該企業による記述

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

当該企業による記述

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

連絡先

  • Unit 29, Drakes Circus, PL1 1EA, Plymouth, South, 英国

  • 01752664058

4.8

優良

TrustScore 5段階評価の5

102件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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4.8

すべてのレビュー

(102)

過去12か月のレビュー数: 33,158

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5つ星のうち5の評価

Jennifer was really helpful and funny

Jennifer was really helpful and funny. I had fun and got a great sim deal at the same time.

2026年2月20日
自発的なレビュー
Three UK - 3Store Plymouth ロゴ

Three UK - 3Store Plymouth からの回答

Thank you for sharing this feedback, Gawyn! Fantastic to know Jennifer helped you get a brilliant SIM offer and a wonderful experience. 🙌✨ -Veronica

5つ星のうち5の評価

Kieran and Jake were very helpful in…

Kieran and Jake were very helpful in getting me the best deal and deciding what phone was right for me

2026年2月20日
自発的なレビュー
Three UK - 3Store Plymouth ロゴ

Three UK - 3Store Plymouth からの回答

From smart suggestions to a shiny new phone, Terry. We’re thrilled that Kieran and Jake could help you find a perfect deal you’ll love. We appreciate you sharing your experience. -Ashifa

5つ星のうち1の評価

Bad service, worse connection

1. Needed a new Sim card, advisor gave me a number to call! ...but if my current Sim is faulty how was I supposed to do that?? Wouldn't let me call from their store either, "you must have a friends phone you could use?"...Dumb, just dumb!!! [eventually got my replacemt via an sms text chat to India delivered in UK next day. Puts UK shop operations to shame?]

2. 5G service is getting worse over time. Today's figure is 4MBs download, and I live in a city! Maybe time to look elsewhere for a new provider.

Edit - retested speeds a few day later (3x for each).
7am - 200MBS, 9am - 5MBS, 11am - 20MBS.
I don't expect 200+ all day, especially during peak hours, but with most services now setting a 4MBS minimum a single digit speed is pretty unacceptable outdoors in a modern UK city.

2026年2月17日
自発的なレビュー
Three UK - 3Store Plymouth ロゴ

Three UK - 3Store Plymouth からの回答

Hey Leon, we're sorry to hear that your experience in the store did not meet expectations. Please know that, as a standard process, our stores provide replacement SIM cards when customers present a valid photo ID. This requirement is in place to ensure the security of your account. As you've received the SIM and experiencing issues with your service, please check coverage in your area by entering your postcode here: https://bit.ly/2ThkuKd to see if any local problems are affecting performance. If everything appears normal or the issue continues, our team can run diagnostics and guide you through the best options: https://bit.ly/3C43TKN. We're available Mon-Fri 8am-10pm and weekends 9am-8pm. -Manavata

5つ星のうち5の評価

I found that the service was extremely…

I found that the service was extremely good in store. After having several issues the team were more than helpful in resolving them.

2026年2月11日
自発的なレビュー
Three UK - 3Store Plymouth ロゴ

Three UK - 3Store Plymouth からの回答

We’re absolutely beaming after reading your kind words, George. It’s fantastic to hear how committed the team was to helping you get everything sorted. -Manavata

5つ星のうち5の評価

Kieran was very helpful in store helped…

Kieran was very helpful in store helped us with a great offer and with the set up too

2026年2月3日
自発的なレビュー
Three UK - 3Store Plymouth ロゴ

Three UK - 3Store Plymouth からの回答

🎉 Thanks for sharing your experience, Michael! We’re glad Kieran’s assistance with the setup and offer made everything easy for you. -Shivam

5つ星のうち5の評価

Google Pixel 10 Pro XL purchase + store assistance!

Hello, I visited the Three Store in Plymouth today. I had fallen and destroyed my previous phone leaving me without contacts and necessary applications used for my work.

Upon entering the store I was greeted by two members of staff that were welcoming and more than happy to help me out.

I needed to purchase a new phone and being slightly illiterate with technology needed some assistance with the SIM and restoration of previous stored photos / applications. I spoke to a member of staff called Dave who was well spoken, reassuring and more than happy to help. This instantly put my mind at ease.

We discussed the previous device that I had been using (Google Pixel 6) and what would be the best upgrade for my needs. Dave helped me to find the best device, along with a fantastic offer for trading in my old phone at the same time, not only allowing me to be setup and ready with my new device quickly to allow me to continue with work, but also helped me by saving money on the traded in handset.

Dave walked me through what to do, and assisted me with transfer of my old SIM that had all of my previous contact data. When trying to log in to my google account on the new Google Pixel 10 Pro XL, there was an issue with me not knowing my password. Dave sat, helped me to work through this and eventually I have been able to access everything that I needed on my device. I felt that Dave went above and beyond his job today, making sure that I as the customer was helped, got what I needed and went away confident with my purchase.

I would 100% reccomend this store. Dave who was friendly, well spoken and knowledgeable member of staff from the get go really helped me to get everything sorted with ease. Thank you so much for your help.

2026年2月3日
自発的なレビュー
Three UK - 3Store Plymouth ロゴ

Three UK - 3Store Plymouth からの回答

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

5つ星のうち5の評価

Lovely experience

Lovely experience

2026年2月3日
自発的なレビュー
Three UK - 3Store Plymouth ロゴ

Three UK - 3Store Plymouth からの回答

Hi Owen, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John

5つ星のうち5の評価

Kieran was good and easy to understand

2026年2月2日
自発的なレビュー
Three UK - 3Store Plymouth ロゴ

Three UK - 3Store Plymouth からの回答

Hi David, it’s pleasing to know that Kieran provided clear assistance. We’re glad the support you received was helpful and simple to follow. -Kishan

5つ星のうち5の評価

We had Dave in drake circus help me and…

We had Dave in drake circus help me and my friend out and I’ve never met a better employee!! He was friendly helpful easy to understand and don’t use any complicated words or try and rope us into stuff we didn’t need. He was clear precise and was very happy to help us and understand what we needed. 100/10 need more people like Dave!

2026年1月22日
自発的なレビュー
Three UK - 3Store Plymouth ロゴ

Three UK - 3Store Plymouth からの回答

Thank you for taking the time to leave such lovely feedback, Maddison! It’s great to hear that Dave went above and beyond for you and your friend 😊✨. -Veronica

5つ星のうち5の評価

Thanks to Kieran giving me a very good…

Thanks to Kieran giving me a very good offer. Save me a lot of hustle thank you very much.

2026年1月22日
自発的なレビュー
Three UK - 3Store Plymouth ロゴ

Three UK - 3Store Plymouth からの回答

Thank you for taking the time to leave your feedback, Shuan. We're pleased to hear that Kieran provided an excellent deal and helped make the process smoother for you 😊⭐. -Veronica

5つ星のうち5の評価

Josh was good

Josh was good

2026年1月11日
自発的なレビュー
Three UK - 3Store Plymouth ロゴ

Three UK - 3Store Plymouth からの回答

Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

5つ星のうち5の評価

Excellent service. Excellent deal

Dave was extremely helpful and worked with my Wife and I to get us two brilliant, fit for purpose, deals.
Thank you, Dave.

2026年1月10日
自発的なレビュー
Three UK - 3Store Plymouth ロゴ

Three UK - 3Store Plymouth からの回答

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

5つ星のうち5の評価

Really simple and easy to transact and…

Really simple and easy to transact and keep my number. Broadband services are great too.

2026年1月2日
自発的なレビュー
Three UK - 3Store Plymouth ロゴ

Three UK - 3Store Plymouth からの回答

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

5つ星のうち5の評価

Fantastic service!

Kieran! He was amazing! Huge help!

2025年12月16日
自発的なレビュー
Three UK - 3Store Plymouth ロゴ

Three UK - 3Store Plymouth からの回答

Hi there, we're so happy to hear Kieran gave you an experience worthy of 5 stars, this is what we strive for with all our customers! -John

5つ星のうち5の評価

Quickly fixed…

Sam at Plymouth shop quickly easily sorted a glitch for me. Thank you.
David Hickman

2025年12月16日
自発的なレビュー
Three UK - 3Store Plymouth ロゴ

Three UK - 3Store Plymouth からの回答

Hi David, Thanks so much for the 5 ⭐ review! It’s brilliant to hear that Sam at our Plymouth store resolved that technical issue for you so quickly and easily. We really appreciate you sharing your positive experience with us. -Kishan

5つ星のうち5の評価

Great experience

Great experience! Joshe was amazing very helpful and patient with us. Explained everything and was happy to answer all our questions. I highly recommend this branch. Thank you Joshe.

2025年12月12日
自発的なレビュー
Three UK - 3Store Plymouth ロゴ

Three UK - 3Store Plymouth からの回答

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

5つ星のうち5の評価

Top notch service as ever

Top notch service as ever. Always looking after me and good to see a safe place for an older generation to get support

2025年12月3日
自発的なレビュー
Three UK - 3Store Plymouth ロゴ

Three UK - 3Store Plymouth からの回答

That's great to hear, Brian -Maxine

5つ星のうち5の評価

Keiran was super helpful

Keiran in Plymouth was super helpful! Found us the best deals and didn't make us feel rushed at all. Went above and beyond. Very happy with the new phones.

2025年11月29日
自発的なレビュー
Three UK - 3Store Plymouth ロゴ

Three UK - 3Store Plymouth からの回答

Hey.

Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete

5つ星のうち5の評価

I visited the Plymouth drakes circus…

I visited the Plymouth drakes circus store on numerous occasions to sort out a Internet and sims contract for me and my children, Jordan who we saw every time was extremely helpful in sorting everything out for me, Can't thank him enough 🌟🌟🌟🌟🌟

2025年10月2日
自発的なレビュー
Three UK - 3Store Plymouth ロゴ

Three UK - 3Store Plymouth からの回答

Thanks for your feedback, Sarah, and it's lovely to hear that you enjoyed great customer service during your store visit. We hope you and your children enjoy your new plans and appreciate you taking the time to share this with us. -Michael

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