Sky was very efficient is helping resolve problem l had with ordering 4g Wi-Fi. Excellent service and device ready to take away on the same day
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レビュアーのコメントを見てみましょう
I saw the special deal board for phone and broadband outside the 3 Shop, and being a 3 phone user already, decided to go in and enquire. I was helped by Reece who was very helpful and guided me throug... もっと見る
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I have never been happier leaving a phone store than I was today!! Exceptional service!! Nothing was too much trouble and all my issues were sorted this visit! I’m over the moon and have left with the... もっと見る
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Colin, greeted me with a warm welcome, and was very helpful from the outset. He was professional, and knowledgable, and able to offer options, products and services tailored to my requirem... もっと見る
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企業情報
Three UK - 3Store Redhill について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
34 The Belfry Shopping Centre, RH1 1SE, Redhill, South, 英国
- 01737761913
4.8
優良
84件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Sam helped me to get a new phone
Sam helped me to get a new phone. Was set up via discovery. Excellent service
2026年5月30日
自発的なレビュー
Three UK - 3Store Redhill からの回答
That’s brilliant, Neil 🎉 We're delighted that Sam shared his stellar expertise to get your new phone setup handled flawlessly 💫 -Arvind
Excellent service from Skye and Colin
2026年5月26日
自発的なレビュー
Three UK - 3Store Redhill からの回答
Hi Mrs Pearson, we’re thrilled that Skye and Colin delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review. -Neha
Sky was very efficient is helping…
Sky was very efficient is helping resolve problem l had with ordering 4g Wi-Fi.
Excellent service and device ready to take away on the same day
2026年5月18日
自発的なレビュー
Three UK - 3Store Redhill からの回答
Hello, Sharon! We’re thrilled to hear you had a great experience with us. Thank you so much for the 5⭐ review! We’re always happy to help. -Neha
Fab customer service from sam
Fab customer service from sam. Moved me from ee to three. Much happier
2026年5月14日
自発的なレビュー
Three UK - 3Store Redhill からの回答
What an amazing bit of feedback, Saul! Sam clearly made your switch feel effortless, and we’re thrilled to have you with us. Hearing that you’re happier already makes our day. -Ashifa
Three UK - 3Store Redhill からの回答
Hey Jeff! 🎊 Great to hear. Hats off to Sam for making the experience epic. Your feedback means a lot to us! -Neha
Broadband services
I wanted to share my appreciation for the excellent customer service I received. Colin and Reese are very professional, patient and genuinely helpful throughout the entire process. It was a very positive experienced and I truly appreciate the outstanding support. Thank you for maintaining such a high standard of service.
2026年5月12日
自発的なレビュー
Three UK - 3Store Redhill からの回答
Hi Dianne, it’s great to hear you had such a positive experience in store. Colin and Reese clearly made a real difference with their calm approach and supportive guidance throughout your visit. We appreciate you taking the time to share this with us -Shivam
Don’t trust 3 Phone/Broadband
Don’t do trust these cowboys with anything…I bought broadband online…they sent a faulty hub…I took it to a 3 shop 15 miles away to get it sorted…they confirmed it wasn’t working…had no service from them and then when i cancelled my plan due to no service provided…they charged me £15 and sent my private contact details to a debt recovery agency ….shocking
2026年2月28日
自発的なレビュー
Three UK - 3Store Redhill からの回答
Hey Kevin! We’re sorry to hear about the difficulties you’ve faced. What you’ve described is not the level of service we strive to provide, and we want to make things right. We’d like the opportunity to review your account thoroughly, please reach us here: https://bit.ly/3MQgrfW. You can also call us on 333 (from a Three phone) or 0333 381 001 (from any other phone) between 8am to 8pm Monday to Friday and on weekends, from 9am to 8pm so we can help. -Ashifa
Amazing team Colin and Reece thanks for…
Amazing team Colin and Reece thanks for everything fully recommend this store
2026年5月8日
自発的なレビュー
Three UK - 3Store Redhill からの回答
Hi Lewis, thanks so much for taking the time to share this! It's fantastic to hear that Colin, Reece and our team made your visit such a great experience. Your recommendation means a lot to us. -Maryalex
Fantastic customer service
Colin gave fantastic advice regarding new phones and packages for our family.
2026年5月8日
自発的なレビュー
Three UK - 3Store Redhill からの回答
Thank you for sharing your experience, Nicola. It’s wonderful to hear that Colin provided fantastic guidance and supported your family in finding the best options ✨. -Veronica
Colin was very helpful
Colin was very helpful, and refreshingly honest, not upselling us on things we didn’t need
2026年5月2日
自発的なレビュー
Three UK - 3Store Redhill からの回答
Hi Colin, your shout-out is wow ✨ We are thrilled that Colin provided such stellar expertise to ensure you got the right fit. Wishing you plenty of smiles ahead 😊 -Arvind
Colin Redhill
Colin, (assistant manager I think?) of Redhill was AMAZING. He was so helpful, patient, and didn’t at all make me feel silly for not knowing things. V v happy!
2026年5月2日
自発的なレビュー
Three UK - 3Store Redhill からの回答
Thank you, Ella. We’re so glad to hear Colin was amazing and made you feel comfortable throughout your visit. We really appreciate your feedback. -Ayesha
Sam was a nice good person who upgraded
Sam was a nice good person who upgraded my sim
2026年5月2日
自発的なレビュー
Three UK - 3Store Redhill からの回答
Thank you, Khawar! It’s great to hear that Sam looked after you and made your SIM upgrade such a smooth experience. 😇 -Prabhjeet
The full understanding of the service i…
The full understanding of the service i was offered by Ms.Skye
2026年4月30日
自発的なレビュー
Three UK - 3Store Redhill からの回答
Hey Lillian, what an incredible note! Thank you for sharing your experience. We’re delighted to hear that Skye made your visit exceptional. -Ashifa
Sam helped set up my new honor phone
Sam helped set up my new honor phone. Excellent service
2026年4月27日
自発的なレビュー
Three UK - 3Store Redhill からの回答
Thank you, Jackie! We’re so pleased Sam could guide you through setting up your Honor device and make the whole process feel easy. -Suhaas
Reece was a superlative salesman
Reece was a superlative salesman. He was very understanding and explained fully .
2026年4月25日
自発的なレビュー
Three UK - 3Store Redhill からの回答
Hey Geoff, that’s marvellous! A big shoutout to Reece for making sure everything was handled smoothly for you. Thanks so much for leaving us a 5⭐ review! -Maryalex
Reece was brilliant
2026年4月24日
自発的なレビュー
Three UK - 3Store Redhill からの回答
Ken, we’re really glad to hear Reece made such a strong impression. Feedback like yours keeps our team motivated. -Manavata
Three UK - 3Store Redhill からの回答
Thank you for the great shout‑out, Peter! Reese truly made a difference, and it’s wonderful to know everything was handled smoothly. Notes like yours always make us smile! -Ashifa
5 stars for Sam
Sam was very helpful and gave me the best deal. He helped me with all of my questions and answered them in great detail, great for someone who doesn't know much about phones
2026年4月16日
自発的なレビュー
Three UK - 3Store Redhill からの回答
Hi Lily, we are so glad Sam provided such helpful support! It is brilliant that he found you a top deal and answered all your mobile questions so clearly. We always aim to make things easy to understand, and your feedback highlights that perfectly. -Kishan
Sam helped set my phone up via…
Sam helped set my phone up via discovery. Excellent service
2026年4月16日
自発的なレビュー
Three UK - 3Store Redhill からの回答
Hey Linda, we're glad Sam guided you clearly and made your device setup seamless. Thank you for taking the time to leave this 5 star review. 😊 -Maryalex
I have an amazing and helpful experience with Sam today!
I had an amazing and helpful experience with sam today !
2026年4月16日
自発的なレビュー
Three UK - 3Store Redhill からの回答
Hey Hristina! 🌷We’re thrilled to know Sam made your day special. Thank you for sharing such uplifting feedback! 💫☺️ -Kashish
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