Excellent in store customer service . I visited the Scarborough branch in store shop today to ask about data roaming and the assistant Chris was very helpful. He explained how to use data roaming an... もっと見る
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Much more helpful and nice in the shop than they were on the phone the man in the shop actually listened and he sorted my phone straight away and saved me money rly good and said I could write it on h... もっと見る
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Fabulous service from Marty at the Scarborough Three store!! Immediate service on entering the shop … friendly, personable & knew his stuff!! I only needed a change of phone contract but Marty picked... もっと見る
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We were in a terrible predicament back in mid January, the Manager and his assistant in the Scarborough branch went above and beyond to help us walk away with 2 new phones (£150.00 on each phone too v... もっと見る
企業が回答しました
企業情報
Three UK - 3Store Scarborough について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
21 Westborough, YO11 1UH, Scarborough, North, 英国
- 01723363270
4.9
優良
220件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
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Thank you for the help and assistance…
Thank you for the help and assistance with my new device.
2026年8月11日
自発的なレビュー
Three UK - 3Store Scarborough からの回答
Hey Jean, thank you for your lovely feedback. It’s great to hear that our team helped you get set up with your new device and the right offer.-Three Social Media Team
Three UK - 3Store Scarborough からの回答
Hello Michael, we're glad Chris made things easier for you. – Three Social Media Team
Got sorted with the device being…
Got sorted with the device being delivered Samsung A37 worth the wait and sorted in store when it was delivered.
2026年8月8日
自発的なレビュー
Three UK - 3Store Scarborough からの回答
Hi Mark, congratulations on your Samsung A37. We’re pleased the store team helped complete everything once it arrived and that the wait ended with a positive experience. — Three Social Media Team
Chris and nav were so helpful
2026年8月6日
自発的なレビュー
Three UK - 3Store Scarborough からの回答
Hello Mark, we’re glad Chris and Nav made everything easy for you. Thank you for the 5 ⭐ review. - Three Social Media Team
Three UK - 3Store Scarborough からの回答
Hi Frances, thank you for sharing your feedback. We’re really glad the support you received made your experience a positive one.
— Three Social Media Team
Came in with an issue on the device…
Came in with an issue on the device with software, got help immediately and they sorted my device. Can't thank them enough. Brilliant service
2026年8月5日
自発的なレビュー
Three UK - 3Store Scarborough からの回答
Hello Stephen, it’s great to hear our team could help so quickly. Thanks for sharing your experience – Three Social Media Team
Mężczyzna w sklepie pomógł mi uruchomić…
Mężczyzna w sklepie pomógł mi uruchomić telefon – działa bardzo dobrze. Wielkie dzięki dla Marty'ego
2026年8月3日
自発的なレビュー
Three UK - 3Store Scarborough からの回答
Hi there, thanks for the lovely feedback. We’re thrilled to hear that Marty provided outstanding support and got your device up and running again without any hassle.
– Three Social Media Team
Chris was a great help
2026年8月1日
自発的なレビュー
Three UK - 3Store Scarborough からの回答
Hey James, thanks for the fantastic 5⭐ review. We’re delighted that Chris provided such a smooth and helpful experience.
Three Social Media Team
The lads were fantastic as usual
2026年7月29日
自発的なレビュー
Three UK - 3Store Scarborough からの回答
Thank you for sharing this amazing 5⭐ review, Andrew! We’re delighted the lads delivered another excellent experience for you.
— Three Social Media Team
Three UK - 3Store Scarborough からの回答
Hey Derek, that’s superb! 🎉 We’re glad that Chris made sure your phone was sorted out smoothly for you. – Three Social Media Team
All good and easy to sort
2026年7月28日
自発的なレビュー
Three UK - 3Store Scarborough からの回答
Your words are a real highlight ✨ Ed. We’re overjoyed everything was resolved so seamlessly 🌻
- Three Social Media Team
This store put one of my accounts into…
This store put one of my accounts into another contract without me saying okay or even signing for it!! I'm now past my returns period and having to jump through hoops to have this cancelled! Disgusting behaviour from the staff there. I only signed once for a new sim, never did I sign to renew a sim that I wanted to cancel anyway
2026年7月11日
自発的なレビュー
Three UK - 3Store Scarborough からの回答
Hi Mandy, sorry you’ve had to deal with this, we completely understand how frustrating this situation is. It does sound like there may have been a miscommunication, and because this is a public social platform, we can’t go into personal account details here.
Our chat support team is available to help and can look into this directly for you: https://bit.ly/3C43TKN.
If you’d like this reviewed formally, you can also log a complaint with our Customer Relations team, who will check everything for you: https://bit.ly/3uJlOrF.
Chris was very helpful
2026年7月25日
自発的なレビュー
Three UK - 3Store Scarborough からの回答
Hi David, we appreciate you taking the time to share this. It’s great to know Chris made your experience easier.
– Three Social Media Team
Tom helped remove viruses from my phone
Tom helped remove viruses from my phone
Thank you so much Lovely Guy.
2026年7月24日
自発的なレビュー
Three UK - 3Store Scarborough からの回答
Thanks for this fantastic review, Edith! We’re thrilled to hear Tom provided excellent support. – Three Social Media Team
Excellent service from Luke
Excellent service from Luke. Lovely chap who was very helpful
2026年7月23日
自発的なレビュー
Three UK - 3Store Scarborough からの回答
Hello Cynthia, we’re really glad Luke made everything easy and enjoyable for you. Thank you for your kind words – Three Social Media Team
Always happy to help with any queries i…
Always happy to help with any queries i have, nothing is too much for them! Credit to Three
2026年7月23日
自発的なレビュー
Three UK - 3Store Scarborough からの回答
Hi Lesley, we are thrilled that our team consistently goes above and beyond to make every interaction effortless! Knowing you feel fully supported every time means the world to us. — Three Social Media Team
Three UK - 3Store Scarborough からの回答
Hey James, we’re grateful you felt supported and valued at our Three branch. Thank you for the wonderful 5⭐ review!
Three Social Media Team
Much more helpful and nice in the shop…
Much more helpful and nice in the shop than they were on the phone the man in the shop actually listened and he sorted my phone straight away and saved me money rly good and said I could write it on here if I wanted
2026年7月22日
自発的なレビュー
Three UK - 3Store Scarborough からの回答
Hey there, it is wonderful that the team member in-store gave you attentive support, resolved your handset needs right away, and provided brilliant value. — Three Social Media Team
Three UK - 3Store Scarborough からの回答
Hi Robert! That’s what we love to hear. Thank you for taking the time to leave us this 5 ⭐ review.
Marty was very helpful and gave me a…
Marty was very helpful and gave me a great deal on broadband even though I didn't go in for that I didn't know three did such good broadband so happy
2026年7月21日
自発的なレビュー
Three UK - 3Store Scarborough からの回答
Hi Olga, we’re glad Marty helped you find a great broadband option. Thank you for the 5 ⭐ review. - Three Social Media Team
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