My experience was being patient l triex so many times to get phone l was failling but at last unexpectadly l was offered brandy new phone. The well doing of the company , the three network is good
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Sam at the Solihull store made the experience great. I had upgraded online and not got what I wanted. I then spoke to customer services on the phone who made it worse. Sam sorted out the whole mess... もっと見る
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Awesome experience with Cristian. We were unsure as to the best route with moving three SIM cards. He ended up saving us about 50% on what we were expecting to pay with EE. Brilliant service. Highly r... もっと見る
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I needed to upgrade my contract and visited the Three Mobile store at Touchwood, Solihull. I met Sam there, and she was extremely nice and helpful. She explained everything clearly and patiently, whic... もっと見る
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企業情報
Three UK - 3Store Solihull について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
23 (Unit 63) Touchwood Court, B91 3GZ, Solihull, South, 英国
- 01217039352
4.8
優良
86件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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My experience was being patient l triex…
My experience was being patient l triex so many times to get phone l was failling but at last unexpectadly l was offered brandy new phone.
The well doing of the company , the three network is good
2026年5月16日
自発的なレビュー
Three UK - 3Store Solihull からの回答
Hello Thubalenkosi, we’re glad to hear you had a wonderful experience with us. Your feedback means a lot 😊 -Neha
Three UK - 3Store Solihull からの回答
Hey Saleha, that’s brilliant! We’re thrilled to hear that Tia made your experience such a positive one. Thank you so much for the amazing 5⭐ review! -Veronica
Wonderful experience!
Wonderful experience here, especially thank you Sam for helping, providing a more ideal plan for me.
2026年5月18日
自発的なレビュー
Three UK - 3Store Solihull からの回答
Hi, thanks for sharing your experience. Great to hear Sam helped you find a plan that suited your needs. -Suhaas
Amazing service from Sam in the…
Amazing service from Sam in the Solihull branch. Renewing 4 contracts all with different requirements! She was so helpful and helped us get the best possible deal and made sure it suited each of us
Thanks for a fab service
2026年5月18日
自発的なレビュー
Three UK - 3Store Solihull からの回答
Hi Michelle, thanks for your kind review! It's great to hear Sam in Solihull was able to make things easy while finding the best fit for everyone. We really appreciate you sharing your experience 😊 -Neha
Three UK - 3Store Solihull からの回答
Hey Josie, thank you for sharing this amazing 5⭐ review! We’re thrilled Sam gave you such a fantastic experience. -Neha
Great customer service from tia
Great customer service from tia, she was very helpful and professional.
2026年5月15日
自発的なレビュー
Three UK - 3Store Solihull からの回答
Superb, Amir! 🌟 A big shout out to Tia for making your experience truly exceptional. Thank you for your kind words! ☺️ -Prabhjeet
Cristian & Sam were extremely helpful…
Cristian & Sam were extremely helpful and polite
2026年5月14日
自発的なレビュー
Three UK - 3Store Solihull からの回答
Hi Ann, it’s a pleasure to hear that Cristian and Sam provided such a seamless experience and ensured everything was sorted effortlessly for you. 😊 -Neha
Sam made my experience very easy
Sam made my experience very easy, helped me find a good deal and done it quickly thank you
2026年5月14日
自発的なレビュー
Three UK - 3Store Solihull からの回答
Hello Helena, every cherished memory is shaped by people like Sam, whose dedication truly stands out. Serving you was an absolute joy! -Ashifa
Solihull shop help
Went to my Solihull shop to seek tech help after spending 2hrs on phone to main support who just could not resolve my esim issue where I could not make or receive calls! Spent 25 minutes with Sam who resolved the problem, so well done Sam (female) & thanks. Updated, your reply assumed Sam was male so I have edited my review to say Sam was female!
2026年5月14日
自発的なレビュー
Three UK - 3Store Solihull からの回答
Thank you, Graham. Sam is a total superstar! We are so glad he sorted your eSIM issue quickly and got you back up and running. 🥰 -Prabhjeet
Three UK - 3Store Solihull からの回答
Nick, that’s fantastic to hear! We’re really glad everything came together nicely for you 😊 -Samad
Poor shop
Poor shop. No help what so ever. Avoid at all cost. Staff may as well wear masks as they rob you for commission. Very poor will avoid at all costs
2026年2月12日
自発的なレビュー
Three UK - 3Store Solihull からの回答
Hello Ben, we’re sorry that your time in store didn’t reflect the standard we aim to deliver. To ensure your concern reaches the store’s reviewing manager and is addressed appropriately, please raise it formally with our Customer Relations team here: https://bit.ly/3uJlOrF. They’ll be able to investigate further and work toward a resolution. Our Live Chat is also available Monday to Friday from 8am to 10pm, and on weekends from 9am to 8pm. -Neha
It was brilliant as usual
It was brilliant as usual. Kobi is very professional and customer-focused.
A special thanks to store manager Cristian.
2026年4月19日
自発的なレビュー
Three UK - 3Store Solihull からの回答
Hi there, thanks so much for sharing your experience! We’re thrilled that Kobi and Cristian delivered such skilled and client‑centered service. We look forward to serving you again.😊 -Maryalex
Three UK - 3Store Solihull からの回答
That’s brilliant, Sian 🎉 We’re delighted Jake made your experience so pleasant. Thank you so much for the 5 ⭐ review! -Arvind
Jake ar Solihull branch was so helpful…
Jake ar Solihull branch was so helpful & professional.
2026年4月13日
自発的なレビュー
Three UK - 3Store Solihull からの回答
Simple, easy, sorted! 🎉✨ We’re hyped Jake could help you out today, have an awesome week ahead, Terence! 🚀 -Kashish
Jake in 3 in Touchwood is always really…
Jake in 3 in Touchwood is always really helpful,
My technology knowledge isn’t great and he’s really patient and goes out of his way to help me understand.
It was a relief to see he was working today.
Renewed and upgraded my contract.
Many thanks
2026年4月11日
自発的なレビュー
Three UK - 3Store Solihull からの回答
Lovely, Joey! We absolutely love hearing this. We’re so glad you received the best support from Jake , and we can’t wait to welcome you back soon! 😉 -Kashish
User friendly people
Tia in Solihull store is very informative and customer friendly explained in detail and never rushed to take decision on choosing the products.
2026年4月10日
自発的なレビュー
Three UK - 3Store Solihull からの回答
Tia's gonna be so grateful knowing she’s the reason you keep coming back 💖🙌 Thanks for dropping such incredible feedback! -Kashish
I was very happy with Jai’s service as…
I was very happy with Jai’s service as it was very helpful.
2026年4月8日
自発的なレビュー
Three UK - 3Store Solihull からの回答
Thank you, Wasil. Jai is thrilled you had such a positive experience with him. -Ayesha
Excellent sevice off Jai in the…
Excellent sevice off Jai in the solihull branch.
Had so much to sort out.
Had the time and patience to sit with me and go through it all.
2026年4月8日
自発的なレビュー
Three UK - 3Store Solihull からの回答
Hi there, great to hear Jai at our Solihull branch took the time to work through everything with you and made the process feel manageable. Thanks for sharing such positive feedback. -Kishan
Three UK - 3Store Solihull からの回答
Yay! We absolutely love hearing this, 🎉 Jake really nailed it! Nothing beats walking away with outstanding customer service. You’re awesome, Simone! 💗 -Kashish
New employee Emmanuel did a marvellous…
New employee Emmanuel did a marvellous job in the Solihull Store
2026年4月7日
自発的なレビュー
Three UK - 3Store Solihull からの回答
“We’re overjoyed by your feedback, Hanni! Emmanuel’s care and support made your experience uplifting. What a joy it was to serve you at Solihull! -Ashifa
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