Three UK - 3Store Southampton レビュー 

61
•
TrustScore 5段階評価の5

4.8

Unit SU45 West Quay Shopping Centre, SO15 1QD Southampton West Quay, South, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Had a lovely experience today. Raisa assistance was superb. She explained everything into details went above and beyond as she helped put a screen protector on my new phone. Honestly, super friendly!... もっと見る

企業が回答しました

5つ星のうち5の評価

I went into the Three store in Southampton, to ask for information on mobile broadband on behalf of my brother. And I was greeted by Carlyle, one of the stores sales advisors. I explained what I was a... もっと見る

企業が回答しました

5つ星のうち5の評価

I had the misfortune of being pick pocketed on a recent trip and my phone was stolen. On a recent trip Melrose was very kind to me and helped me get a new device and found not only a good deal for me... もっと見る

企業が回答しました

5つ星のうち4の評価

I had a sim only contract and now I took a phone contract staff were very helpful and friendly

企業が回答しました


企業情報

  1. 電子機器・テクノロジー

Three UK - 3Store Southampton について

当該企業による記述

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

当該企業による記述

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

連絡先

  • Unit SU45 West Quay Shopping Centre, SO15 1QD, Southampton West Quay, South, 英国

  • 02380630105

4.8

優良

TrustScore 5段階評価の5

61件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(61)

過去12か月のレビュー数: 33,970件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Had a lovely experience today

Had a lovely experience today. Raisa assistance was superb. She explained everything into details went above and beyond as she helped put a screen protector on my new phone. Honestly, super friendly! Excellent service. Thank you once again for being patient and accomodating with my choices. Have a lovely day!

2026年10月17日
自発的なレビュー
Three UK - 3Store Southampton ロゴ

Three UK - 3Store Southampton からの回答

Hey there, thank you so much for taking the time to leave us such a fantastic 5⭐ review! 🌟 It's wonderful to know that Raisa provided clear guidance, took the time to ensure everything was set up properly, and delivered the kind of care that made a real difference to your experience. 😊- Three Social Media Team

5つ星のうち5の評価

was helped by carlye who was very…

was helped by carlye who was very calming in my state of anxiety over my broken flip 7

2026年10月5日
自発的なレビュー
Three UK - 3Store Southampton ロゴ

Three UK - 3Store Southampton からの回答

Hey Panashe, you've just made our day. It's wonderful to hear Carlye's calm and reassuring support helped put you at ease during what must have been a stressful situation. Thank you for sharing such lovely feedback.
Three Social Media Team

5つ星のうち5の評価

Helpful Anthony

I popped in from the Isle of Wight to get my eSIM activated, despite having issues with my ID, Anthony was extremely helpful and managed to get it sorted, along with providing me with a screen protector also, very polite, professional and efficient.

2026年10月1日
自発的なレビュー
Three UK - 3Store Southampton ロゴ

Three UK - 3Store Southampton からの回答

Your words speak volumes, Jordan 💙 Anthony's dedication shone through in getting everything sorted despite the hurdles, and it's wonderful to know his support and attention to detail made such a positive difference 🌟

- Three Social Media Team

5つ星のうち5の評価

Carlyle was very helpful today when we…

Carlyle was very helpful today when we went on to the store

2026年9月30日
自発的なレビュー
Three UK - 3Store Southampton ロゴ

Three UK - 3Store Southampton からの回答

That's impressive, Justin. We're super happy to hear that Carlyle gave you all the support you needed. Thank you for taking the time to leave an incredible 5 ⭐ review! - Three Social Media Team

5つ星のうち5の評価

Enan was great thanks for helping me…

Enan was great thanks for helping me and advising me you were very helpful I hope tosee you as a manager at this store thank you again very knowledgeable and great at customer service

2026年9月29日
自発的なレビュー
Three UK - 3Store Southampton ロゴ

Three UK - 3Store Southampton からの回答

Hi Inam, what an incredible compliment! 🤗 We love hearing that Enan’s expert guidance made such a fantastic impression. Having such dedicated staff is a true asset to our branch.✨ – Three Social Media Team

5つ星のうち5の評価

Very good experience

Very good experience
With carlyle ( customer advisor)

2026年9月29日
自発的なレビュー
Three UK - 3Store Southampton ロゴ

Three UK - 3Store Southampton からの回答

Thank you for your feedback, Khadija. It's great to hear Carlyle was able to help and left such a positive impression. 🌟 — Three Social Media Team

5つ星のうち5の評価

Enan was really helpful

Enan was really helpful . He helped me to sort my concerns about my contract plan and he was very informative about the service provided by three

2026年9月29日
自発的なレビュー
Three UK - 3Store Southampton ロゴ

Three UK - 3Store Southampton からの回答

Hi there 🌟 Enan's expert guidance helped clear up your contract queries and provided valuable insight every step of the way 💙

- Three Social Media Team

5つ星のうち5の評価

Great service

Mr. Carlyle is very friendly, informative, helpful, and experienced.
Tong Hoi Lo

2026年9月28日
自発的なレビュー
Three UK - 3Store Southampton ロゴ

Three UK - 3Store Southampton からの回答

Hello there, we're glad Mr. Carlyle could assist you and make sure everything was explained clearly. Thank you for your kind words. - Three Social Media Team

5つ星のうち5の評価

Excellent as usual easy to understand…


Excellent as usual easy to understand and Enan helped me find the right deal and was easy to understand and really helpful thank you

2026年9月28日
自発的なレビュー
Three UK - 3Store Southampton ロゴ

Three UK - 3Store Southampton からの回答

Thank you, Abolfazl. We’re delighted Enan made your visit such a positive experience and helped you secure a great deal. We’re always happy to help! 🥰 - Three Social Media Team

5つ星のうち5の評価

The assistant Sunil was very helpfulful and…

The assistant was very helpfulful and set up money phone

2026年9月24日
自発的なレビュー
Three UK - 3Store Southampton ロゴ

Three UK - 3Store Southampton からの回答

Hi there, thanks for the lovely review. We’re pleased to hear that Sunil delivered top tier assistance and got your device set up, ensuring you had a great experience throughout.
– Three Social Media Team

5つ星のうち5の評価

Antony is amazing great customer…

Antony is amazing great customer service funny and very good at his job glad we was served by him today he made the visit very welcoming and fun

2026年9月22日
自発的なレビュー
Three UK - 3Store Southampton ロゴ

Three UK - 3Store Southampton からの回答

Thanks for sharing your experience, Bethany. What a lovely mention for Antony. We're delighted his warm approach, humour and professional support made your visit stand out for all the right reasons.
Three Social Media Team

5つ星のうち5の評価

Great service in store

Great service in store with very helpful staff. Overall a very good and informative experience. I will definitely be going back to change my phone over to three after the service I received.

2026年9月21日
自発的なレビュー
Three UK - 3Store Southampton ロゴ

Three UK - 3Store Southampton からの回答

Hi John, what a stellar review! 🎉 It is fantastic to know your store experience hit the mark. We are excited to welcome you back and help you make a smooth transition over to our network. — Three Social Media Team

5つ星のうち5の評価

Fantastic service from Antony and the team

Fantastic service from Antony and the team who helped me with my upgrade and made the experience enjoyable and easy

2026年9月15日
自発的なレビュー
Three UK - 3Store Southampton ロゴ

Three UK - 3Store Southampton からの回答

Hey Cameron, we're glad to hear Antony was to help with your upgrade and make the whole process smooth and enjoyable. It's great to know the support you received left such a positive impression. Thank you for the feedback. 😊💚
-Three social Media team.

5つ星のうち5の評価

Nice service nice person as a person in…

Nice service nice person as a person in general (conversation conducted in a comfortable atmosphere) full professionalism ♡♡♡:)

2026年9月2日
自発的なレビュー
Three UK - 3Store Southampton ロゴ

Three UK - 3Store Southampton からの回答

Thanks for the review, 🎉 Mariusz! Our team clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 — Three Social Media Team

5つ星のうち5の評価

Antony

We came in late one evening to initially sort out our son's phone . Antony served us and was amazing . We came back the next day and he moved 4 of our phones over from personal to business lines . The amount of work Antony did for us took a few hours but he did it with great ease and explained everything to us. Antony was so great with us , his customer service , rapport and knowledge was second to none, we are very pleased !

2026年8月9日
自発的なレビュー
Three UK - 3Store Southampton ロゴ

Three UK - 3Store Southampton からの回答

Love hearing this, Rachael 💫 We're delighted that Antony's expert knowledge, attentive approach and clear guidance made such a positive impact while supporting both your son's phone and moving all four lines across. Wishing you plenty of smiles ahead 😊

- Three Social Media Team

5つ星のうち5の評価

Exactly what I needed

Exactly what I needed, helpful friendly and efficient, good value

2026年8月12日
自発的なレビュー
Three UK - 3Store Southampton ロゴ

Three UK - 3Store Southampton からの回答

Hey Beverley, we’re so glad to hear that our team made your experience such a positive one. Thank you for taking the time to share your feedback. 😊
-Three Social Media Team.

5つ星のうち5の評価

Honestly I'm happy with the service of…

Honestly I'm happy with the service of Raise.
He is really amazing calm.She deserved promotion.xx

2026年8月11日
自発的なレビュー
Three UK - 3Store Southampton ロゴ

Three UK - 3Store Southampton からの回答

Hi Daniel, we truly appreciate your kind words about Raise. Thanks for taking the time to leave this 5⭐ review. – Three Social Media Team

5つ星のうち5の評価

So into come and speak to someone in…

So into come and speak to someone in the shop. Carlyle was brilliant. Sorting everything out and answering all my questions. Thank you 🤩

2026年8月10日
自発的なレビュー
Three UK - 3Store Southampton ロゴ

Three UK - 3Store Southampton からの回答

Hi Deborah, we’re pleased Carlyle took the time to answer your questions, get everything sorted, and make your visit a positive one. Thanks for the lovely feedback. — Three Social Media Team

5つ星のうち4の評価

I had a sim only contract and now I…

I had a sim only contract and now I took a phone contract staff were very helpful and friendly

2026年7月19日
自発的なレビュー
Three UK - 3Store Southampton ロゴ

Three UK - 3Store Southampton からの回答

Thanks for sharing your experience, Mama. We’re glad your move from a SIM‑only plan to a phone contract was smooth and supported by our team. We appreciate you choosing Three.
— Three Social Media Team

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