I went into the shop in Southend, ready to pull my hair out,as I was having so many problems with my provider, that I wanted to switch back to 3. The assistant Mario, was so very helpful and got it al... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The rep,Pat was helpful, polite and patient, gave us plenty of options without over complicating any issues.
企業が回答しました
Scott provided absolutely excellent service from start to finish. He was incredibly patient, took the time to explain everything clearly, and helped me sort out my phone contract without any press... もっと見る
企業が回答しました
Scott was very helpful in store today and helping me setting my new phone up
企業が回答しました
企業情報
Three UK - 3Store Southend について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
156 High Street, SS1 1JX, Southend, London, 英国
- 01702462961
4.9
優良
129件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
What can a say Jamie is a class guy who…
What can a say Jamie is a class guy who helps me out every time I go into the store
2025年12月6日
自発的なレビュー
Three UK - 3Store Southend からの回答
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Three UK - 3Store Southend からの回答
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Jamie helped me with my viruses really…
Jamie helped me with my viruses really quickly and very helpful, thank you so much
2025年12月3日
自発的なレビュー
Three UK - 3Store Southend からの回答
We totally appreciate your 5* review - Have a nice day -Maxine
Scott was very helpful
Scott was very helpful, he was really patient and took time to explain the benefits. I am paying half what I was paying before for much better value and an additional contrat for my uncle. Excellent service!
2025年12月2日
自発的なレビュー
Three UK - 3Store Southend からの回答
Hi Mandy, we're so very happy to hear this was the experience you had with Scott, this is what we aim for with every customer, we'll pass your feedback on! -John
We couldn’t believe how knowledgeable…
We couldn’t believe how knowledgeable and patient the tech guy was. Really got my mum out of a tight spot.
2025年11月28日
自発的なレビュー
Three UK - 3Store Southend からの回答
That's wonderful to hear, Chris. We're glad he was able to resolve your mum's issue :) Thank you for a great review -Scott
Very helpful with everything I needed…
Very helpful with everything I needed in store
2025年11月27日
自発的なレビュー
Three UK - 3Store Southend からの回答
Thanks for your feedback, Jamie, and it's lovely to hear that you enjoyed great customer service during your store visit. We appreciate you taking the time to share this with us. -Michael
Three UK - 3Store Southend からの回答
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
The young lad that helped me was very…
The young lad that helped me was very helpful even after I come back into the store to do the data transfer he also showed me where I went wrong and was very nice
2025年11月22日
自発的なレビュー
Three UK - 3Store Southend からの回答
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Mario was very patient and helped and…
Mario was very patient and helped and explained everything I needed to know. Offered good advice for an old technophobe like me. Happy customer now.Thank you.
2025年11月19日
自発的なレビュー
Three UK - 3Store Southend からの回答
Hi Nicole, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Jamie is an amazing and wonderful…
Jamie is an amazing and wonderful customer support agent at 3 ,Southend.
2025年11月18日
自発的なレビュー
Three UK - 3Store Southend からの回答
Thanks for this amazing 5⭐ review, Nilanka. We really do love to hear this! Great work Jamie 🎉 -Jade
suraj was very amazing
2025年11月15日
自発的なレビュー
Three UK - 3Store Southend からの回答
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
SIM upgrade
Very helpful and helped me with my long Haul flight coming up and saved money thank you scott
2025年11月13日
自発的なレビュー
Three UK - 3Store Southend からの回答
Thanks for your feedback, Caron, and it's lovely to hear that you enjoyed great customer service from Scott ahead of your trip. We appreciate you taking the time to share this with us. -Michael
Jamie and Mario excellent service guys…
Jamie and Mario excellent service guys thanks
2025年11月12日
自発的なレビュー
Three UK - 3Store Southend からの回答
Thanks for this fantastic 5⭐ review, Paul. We appreciate you taking the time to send this over! Well done Jamie & Mario 🎉 -Jade
Three UK - 3Store Southend からの回答
Thanks for this fantastic 5⭐ review, Christina. We really do appreciate it! Have a great day 😊 -Jade
The gentleman was very polite and…
The gentleman was very polite and helpful and honest
Thank you Jamie
2025年11月12日
自発的なレビュー
Three UK - 3Store Southend からの回答
We're happy to hear Jamie was respectful and helpful with your query. Thank you for a great review, Eileen :) -Scott
Jamie was extremely helpful in helping…
Jamie was extremely helpful in helping me set up my new Wi-Fi that my daughter ordered for me and got it up and running with ease
2025年11月12日
自発的なレビュー
Three UK - 3Store Southend からの回答
Hi Karen, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Three UK - 3Store Southend からの回答
Clear explanations make all the difference, we're so happy to hear that. Thank you for the great review, Tim :) -Scott
Ethan was really helpful and went thru…
Ethan was really helpful and went thru all our options including the tradin
2025年11月9日
自発的なレビュー
Three UK - 3Store Southend からの回答
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Three UK - 3Store Southend からの回答
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Three UK - 3Store Southend からの回答
Hi.
Thanks! Your review is really appreciated. -Pete
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