Susan was absolutely amazing. She made me feel so welcome and explained everything to make me understand. Definitely needs a pay rise.
企業が回答しました
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I want to Thank lovely Viktorija, at Southport branch, helping me to upgrade my phone, broadband and tablet (loads at one go!) She helped me from A to Z , answered all my questions, helped with set... もっと見る
企業が回答しました
Wiktoria was a joy to be served by. She was very patient with me as I am not very good with technology. She made me very comfortable with a really nice conversation as I normally don't like going into... もっと見る
企業が回答しました
Went in to check my current plans that I have with 3 as they got a bit mixed up and Wiktoria was so helpful at putting all back in order me and helping understand what I had with them and sorted me so... もっと見る
企業が回答しました
企業情報
Three UK - 3Store Southport について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
17 Marble Place Shopping Centre, PR8 1DF, Southport, North, 英国
- 1704539874
4.8
優良
72件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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この企業を閲覧した人は、以下の企業も閲覧しています。
Mike answered all our questions in a…
Mike answered all our questions in a polite and well informed manner
2026年7月7日
自発的なレビュー
Three UK - 3Store Southport からの回答
Love the energy and feedback, Christine! Mike is truly our champ. See you soon! 😉 — Three Social Media Team
Absolutely great service all the way…
Absolutely great service all the way through today
2026年7月2日
自発的なレビュー
Three UK - 3Store Southport からの回答
Hey John, we’re delighted to hear that your experience with us was smooth and positive. Thank you so much for your feedback. 😊
-Three Social Media Team.
Mike was great and setup my phone for…
Mike was great and setup my phone for me thank you
2026年6月19日
自発的なレビュー
Three UK - 3Store Southport からの回答
Awesome stuff, Norma! 🙌 Mike took great care of you and we’re thrilled you’re all set. Thanks for dropping this in! -Ayesha
Staff very helpful and friendly
Staff very helpful and friendly, I would recommend three to family and friends staff could not do enough for me very happy with the service
2026年6月18日
自発的なレビュー
Three UK - 3Store Southport からの回答
Thank you so much for sharing this, Alison! Our team are top‑notch in their work, and we are so happy to know they made a difference. After all, kindness really is the ultimate superpower! 😉 -Kashish
I came into the store with an issue…
I came into the store with an issue with my phone, I was greeted by Susan and she was fantastic, polite and friendly. Brilliant customer service.
2026年6月12日
自発的なレビュー
Three UK - 3Store Southport からの回答
Thank you for your kind review, Chris. We’re really pleased to hear that Susan made such a positive impression during your visit. It’s great to know she welcomed you warmly and supported you with professionalism and care. 😇 -Prabhjeet
Excellent customer service Three Store Southport
Visited the Southport store for an upgrade.The staff member Susan was excellent very knowledgeable and professional.She took time to explain what sometimes can be a lot of information in an easy to understand fashion.I would highly recommend Three store Southport.
2026年6月4日
自発的なレビュー
Three UK - 3Store Southport からの回答
Thanks for the lovely feedback, Tim. We’re really pleased to hear your upgrade visit went so smoothly and that Susan made everything clear and straightforward. It’s great to know her expertise and patient approach helped you feel confident with all the information. 😇 -Prabhjeet
Mike was very helpful and patient and…
Mike was very helpful and patient and searched for the best deal successfully.
2026年6月4日
自発的なレビュー
Three UK - 3Store Southport からの回答
Thanks for this fantastic review! We’re thrilled to hear Mike provided excellent support and guided you to an amazing deal. -Neha
Great customer service from sinthia…
Great customer service from sinthia explained simple but effective
2026年6月1日
自発的なレビュー
Three UK - 3Store Southport からの回答
Hi Andrew! It’s wonderful to know Sinthia resolved everything smoothly. Thank you for taking the time to leave this 5⭐ review!-VodafoneThree Social Media Team.
Wiktoria was fantastic.
2026年5月23日
自発的なレビュー
Three UK - 3Store Southport からの回答
Hi John, nice to know Wiktoria left such a strong positive impression during your time with the team. -Kishan
Three UK - 3Store Southport からの回答
Amazing, Sarah! Great to know that Sinthia was super helpful to you. Thank you so much for sharing the feedback! ☺️ -Prabhjeet
Mike at three went out of his way to…
Mike at three went out of his way to sort the problem on my phone and sorted about 3 or 4 different problems in one go. I'm very happy with the service he provided. 😄
2026年5月18日
自発的なレビュー
Three UK - 3Store Southport からの回答
Thank you for the glowing review, Alan! 🌟 We’re thrilled Mike could step in and resolve the issue on your device and even handled several matters during that time. -Maryalex
Three UK - 3Store Southport からの回答
Douglas 🎉 Your kind words truly mean a lot to us. We're pleased to hear that Kaitlyn provided such supportive service while getting everything set up on your phone. 😊 -Neha
Your staff.
The friendly, helpful staff, Viktoria, at the shop are the main reason. I prefer to deal with people rather than online, and have always found your staff to be excellent.
2026年5月16日
自発的なレビュー
Three UK - 3Store Southport からの回答
Thanks a lot, Ray! 😊 Wonderful to know Viktoria and the team keep delivering the kind of service that keeps you coming back. -Ayesha
Victoria was absolutely amazing
Victoria was absolutely amazing. She walked me through the whole process and sorted everything out for me! She's great
2026年5月14日
自発的なレビュー
Three UK - 3Store Southport からの回答
Thank you for your feedback, Karolina. We’re delighted to hear Victoria guided you through the process so clearly and resolved everything for you. It’s great to know you had such a positive experience. -Samad
Kaitlyn and Mike were really helpful…
Kaitlyn and Mike were really helpful and great setting up my new phone. Really recommend Southport Three for a great deal.
2026年5月13日
自発的なレビュー
Three UK - 3Store Southport からの回答
That’s wonderful to hear! A big shoutout to Kaitlyn and Mike at our Southport branch for providing such exceptional support. Thank you for sharing your lovely feedback. 🙌 -Veronica
The support from Mike supporting me…
The support from Mike supporting me this morning, making the dreaded experience of changimg my phone so seamless, a real credit to company
2026年5月8日
自発的なレビュー
Three UK - 3Store Southport からの回答
Thank you for sharing your experience, Frances! 🌟 Great to know Mike supported you and got everything sorted. -Veronica
Three UK - 3Store Southport からの回答
Hey David. We're glad that Wiktoria made everything easier for you, and we truly appreciate you taking a moment to share your feedback. 😊 -Prabhjeet
Kaitlyn and Mike sorted my phone and…
Kaitlyn and Mike sorted my phone and very helpful.
2026年5月2日
自発的なレビュー
Three UK - 3Store Southport からの回答
Hi Janet, thank you for taking the time to leave such a wonderful 5⭐ review! Kaitlyn and Mike’s expertise and kindness truly shone through, and we’re thrilled they were able to get your phone sorted so smoothly. -Neha
Kaitlyn sorted my billing issue and was…
Kaitlyn sorted my billing issue and was very knowledgeable and honest
2026年4月17日
自発的なレビュー
Three UK - 3Store Southport からの回答
Thank you, Lee! We’re glad Kaitlyn’s clear guidance and honesty helped resolve your billing concern smoothly. Your feedback means a lot. -Suhaas
Very good experience
Very good experience. Kait was very knowledgeable and dealt with us swiftly and professionally. My husbands phone is a Motorola, she was very knowledgeable on this. 10 stars!
2026年4月25日
自発的なレビュー
Three UK - 3Store Southport からの回答
Hi Gina, we’re so glad Kait’s knowledge and professionalism made the process smooth for you both. Thank you for taking the time to share your experience. -Suhaas
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