Very friendly and efficient service. And even though my order had not yet been delivered to store, the representative was happy to find a work around, by offering another model of device whilst st... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
I have just received incredible service and courtesy from Waqar at the St Albans branch. He is a credit to the organisation
企業が回答しました
Aisha was very helpful in solving my problem and even lowered my monthly payment. Thank you!
企業が回答しました
Muman the Assistant manager helped me sort out my daughter's phone line and add a very good deal for my sons new phone sim. Very polite and very professional. Also very informative with any questions... もっと見る
企業が回答しました
企業情報
Three UK - 3Store St Albans について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
Unit 39 The Maltings, AL1 3HL, St Albans, London, 英国
- 01727866641
4.9
優良
93件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Three UK - 3Store St Albans からの回答
Hi Geraldine, thanks for the glowing 5⭐ rating. We’re happy to hear that Aisha delivered exceptional support and created a seamless experience for you.
– Three Social Media Team
Very friendly and efficient service
Very friendly and efficient service.
And even though my order had not yet been delivered to store, the representative was happy to find a work around, by offering another model of device whilst still honouring the price.
2026年8月8日
自発的なレビュー
Three UK - 3Store St Albans からの回答
Hi Adam, we’re glad our team was able to support you and provide a suitable alternative when your original order wasn’t available. Thank you for sharing your experience with us. 😊
-Three Social Media team.
Great efficient and friendly service!
2026年8月8日
自発的なレビュー
Three UK - 3Store St Albans からの回答
Hello Grace, thank you for taking the time to share this lovely feedback! We're always happy to help 😊 - Three Social Media Team
Great experience with Muman
Great experience with Muman, super helpful and great guy
2026年8月8日
自発的なレビュー
Three UK - 3Store St Albans からの回答
Hey Caitlin, thank you for sharing your feedback. We’re really glad to hear Muman made your experience a positive one. 😊
-Three Social Media Team.
Excellent service
2026年8月8日
自発的なレビュー
Three UK - 3Store St Albans からの回答
Thanks Carla, we’re really happy to hear you had excellent service. We appreciate you taking the time to leave us a 5 ⭐ review. — Three Social Media Team
Very helpful aicha helped get a good…
Very helpful aicha helped get a good deal for broadband services
Thank you so much 😊
2026年8月7日
自発的なレビュー
Three UK - 3Store St Albans からの回答
Hi there, it’s wonderful to know Aicha helped you explore the available broadband options and find one that delivered strong value, leaving you pleased with the overall experience. — Three Social Media Team
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I have just received incredible service…
I have just received incredible service and courtesy from Waqar at the St Albans branch. He is a credit to the organisation
2026年8月6日
自発的なレビュー
Three UK - 3Store St Albans からの回答
Hi Tom, thank you for sharing your experience. We’re delighted to hear that Waqar made such a strong impression during your visit to our St Albans store.-Three Social Media Team
Excellent customer service from Waqar…
Excellent customer service from Waqar and Muman in St Albans
2026年8月6日
自発的なレビュー
Three UK - 3Store St Albans からの回答
Jonathan, that’s great to hear! We’re delighted that both Waqar and Muman offered helpful and attentive assistance.
— Three Social Media Team
Changed over to a new phone today and…
Changed over to a new phone today and Muman was very helpful, thank you very much.
2026年8月1日
自発的なレビュー
Three UK - 3Store St Albans からの回答
Hi Rosie, it’s great to hear Muman helped you smoothly set up your new phone. We appreciate your kind words. - Three Social Media Team
Wasqar was a very good customer service…
Wasqar was a very good customer service advisor, gave me a really good deal! Very happy very polite.
2026年7月28日
自発的なレビュー
Three UK - 3Store St Albans からの回答
Hey Sophie, thank you for the review. We’re delighted that Wasqar’s expert guidance helped secure such outstanding value, and it’s fantastic to know you left so satisfied. ✨— Three Social Media Team
I spoke to Waqar… he was very helpful…
I spoke to Waqar… he was very helpful and also kind sorting my phone out. I walked away very satisfied. Thank you
2026年7月27日
自発的なレビュー
Three UK - 3Store St Albans からの回答
Hi Chris, thanks for your kind words. We are glad to know that Waqar delivered top tier assistance and helped resolve your device, leaving you feeling confident and reassured.
– Three Social Media Team
Three UK - 3Store St Albans からの回答
Thank you so much for your kind words, Ramona! We’re glad the St Albans staff made your visit a pleasant one. 🙌 – Three Social Media Team
Really helpful and clear in what needs…
Really helpful and clear in what needs doing
Helped with getting a deal
2026年7月20日
自発的なレビュー
Three UK - 3Store St Albans からの回答
We appreciate your comments, Luke. It’s great to know our team provided helpful guidance and supported you in getting a deal.
— Three Social Media Team
Amazing service from Waqar Hussain
2026年7月17日
自発的なレビュー
Three UK - 3Store St Albans からの回答
Love the energy and feedback, Eddie! Our team is truly our champ. See you soon! 😉 — Three Social Media Team
Very helpful when answering questions…
Very helpful when answering questions and nice.
2026年7月13日
自発的なレビュー
Three UK - 3Store St Albans からの回答
That’s fabulous, Emily! We really love hearing that from our customers, and it means a lot to us. Thank you so much for the 5 ⭐ review!
— Three Social Media Team
lovely service from waqar
2026年7月11日
自発的なレビュー
Three UK - 3Store St Albans からの回答
Hi Tonis, thank you for the brilliant five ⭐ review. We’re delighted to hear that Waqar provided exceptional guidance and ensured a seamless experience for you.
— Three Social Media Team
Three UK - 3Store St Albans からの回答
Thank you for your wonderful review, John. We’re delighted that our team made you feel so well supported. ✨ – Three Social Media Team
Excellent customer service always
Excellent customer service always. Staff are very friendly and professional.
2026年7月8日
自発的なレビュー
Three UK - 3Store St Albans からの回答
Hi Awal, we appreciate your review. It’s great to know our staff consistently delivers the level of service you expect.
– Three Social Media Team
Wonderful service!
After spending quite a while on the phone with Three’s customer support without getting anywhere, I decided to visit the store, and I’m so glad I did.
The Assistant Manager, Mamun, greeted me straight away and took the time to understand the issue I was having. I needed to get a 5G router from the store because it couldn’t be delivered to my address, and he made the whole process completely stress-free. He explained everything clearly, got everything set up for me, and made sure I left knowing exactly how everything worked.
What really stood out was how friendly, patient and professional he was throughout. Nothing felt like too much trouble, and it was genuinely a pleasure chatting with him while everything was being sorted. After a frustrating experience over the phone, Mamun completely turned things around and reminded me just how valuable great in-store customer service can be.
A huge thank you to Mamun for all of his help. He’s a real credit to the Three team, and I wouldn’t hesitate to recommend this store to anyone.
2026年7月3日
自発的なレビュー
Three UK - 3Store St Albans からの回答
Hi, Louis! It’s fantastic to hear how much Mamun’s support turned your experience around after a difficult time over the phone. His clear guidance, patience and professionalism clearly made a real difference, and we’re delighted he was able to get everything sorted smoothly for you. 🥰 Three Social Media Team
Three UK - 3Store St Albans からの回答
Hi Ann 😊
So lovely to hear Carlo sorted everything for you with such ease.
We’re really glad he fixed all your problems and made your day a little brighter.
Thanks for sharing your experience!
— Three Social Media Team
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