Staff (Tony) really helpful and explained every step. Easy and straightforward and a much better price for us. Switch from old provider smooth
企業が回答しました
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We have been in the three shop in st austell last week they were great and then all weekend I had been trying to register my esim went in today to ant and Tony and they couldn't help us enough. Defin... もっと見る
企業が回答しました
I've been in twice recently. One with a lead connector problem the other with roaming in Morocco. On both occasions the staff (this time Maddiey, Tony and Ant) were realy helpful, friendly, efficien... もっと見る
企業が回答しました
Went into three today to get a new phone and create a new contract under my name and Anthony was incredibly helpful, talked through everything step by step and answered all my questions. Couldn’t have... もっと見る
企業が回答しました
企業情報
Three UK - 3Store St Austell について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
12B Fore Street, PL25 5EN, St Austell, South, 英国
- 0172668224
4.8
優良
38件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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この企業を閲覧した人は、以下の企業も閲覧しています。
Staff (Tony) really helpful and…
Staff (Tony) really helpful and explained every step. Easy and straightforward and a much better price for us. Switch from old provider smooth
2026年8月7日
自発的なレビュー
Three UK - 3Store St Austell からの回答
Hey April, we’re happy Tony could guide you through each step and ensure your transfer was seamless and great value for you. Thank you for the review. 🌟 – Three Social Media Team
Three UK - 3Store St Austell からの回答
Hi Annette, thank you for sharing your experience. We are glad to hear that Ant looked after you so well and provided such great support during your interaction.— Three Social Media Team
Ant was helpful
2026年8月6日
自発的なレビュー
Three UK - 3Store St Austell からの回答
Craig, amazing to hear this! Ant clearly made a great impact, and we’re so glad you left feeling supported. Thank you for sharing your experience.
— Three Social Media Team
Came in early doors for a new phone and…
Came in early doors for a new phone and Tony sorted it all out for me. Transfered my data and set it all up. Great job.
2026年8月2日
自発的なレビュー
Three UK - 3Store St Austell からの回答
Simple, easy, sorted, Gareth! 🎉✨ We’re hyped we could help you out today, have an awesome week ahead! 🚀 — Three Social Media Team
Excellent Customer Service
Ant and Tony were super helpful today. They were able to resolve all our queries and went beyond to help us.
2026年7月15日
自発的なレビュー
Three UK - 3Store St Austell からの回答
Hey Ashlee, we’re so glad Ant and Tony were able to assist with everything and go the extra mile for you. Thank you for the review! 🙌 – Three Social Media Team
Ant and Tony at 3 in st austell are amazing staff
We have been in the three shop in st austell last week they were great and then all weekend I had been trying to register my esim went in today to ant and Tony and they couldn't help us enough. Definitely recommend them to friends and family. Absolutely 💯 % amazing . They are a credit to the three company
2026年7月14日
自発的なレビュー
Three UK - 3Store St Austell からの回答
Hi Dawn,
Thank you so much for sharing your experience. We’re delighted to hear that Ant and Tony were able to get everything sorted for you and made such a positive impression. We truly appreciate your recommendation.
– Three Social Media Team
Both staff members in the shop were…
Both staff members in the shop were extremely helpful today!!
2026年7月8日
自発的なレビュー
Three UK - 3Store St Austell からの回答
Hi Julie, thank you so much for the lovely feedback about your visit today! We are delighted to hear that our store team looked after you so well and provided such great support. Your kind words really mean a lot to us.— Three Social Media Team
Maddey did a very impressive job…
Maddey did a very impressive job changing phones over for us. Very friendly and customer orientated.
2026年7月2日
自発的なレビュー
Three UK - 3Store St Austell からの回答
Hey there, thank you so much for your feedback. We’re really pleased to hear Maddey took great care of you and made the phone changeover easy. 😊
-Three Social Media Team.
Really helpful in store sorting issues…
Really helpful in store sorting issues with my top up and a potential virus. Also set up my husband's new phone, lovey and cheerful and nothing too much bother
2026年6月22日
自発的なレビュー
Three UK - 3Store St Austell からの回答
Thank you for sharing your experience, Doreen. It is wonderful to hear the team were so helpful with your top up issue, checked everything for you, and set up your husband’s new phone with such care. We really appreciate your kind feedback 💙
VodafoneThree Social Media Team
Three UK - 3Store St Austell からの回答
Yay 🚀 Dan, we are glad Gary and our team provided such stellar and supportive care 💫 -Arvind
Three UK - 3Store St Austell からの回答
Hi Dave, we are delighted to hear about your positive experience. It is great to know that Gary and Tony provided such exceptional support for you. -Shivam
Maddiey and Tony were really helpful in…
Maddiey and Tony were really helpful in recommending exactly what I needed. Make it easy and painless. They both had great customer service as well, I will be shopping there again
2026年6月13日
自発的なレビュー
Three UK - 3Store St Austell からの回答
Boom 💥 Brad. Maddiey and Tony delivered such attentive and insightful support, guiding you to a fitting choice with ease and creating an experience that keeps you coming back ✨ -Arvind
My experence with the member of staff…
My experence with the member of staff was great he explained everything that i wanted to know.
2026年6月2日
自発的なレビュー
Three UK - 3Store St Austell からの回答
That’s wonderful to hear, Gillian 😊 our colleague ensured everything was explained with complete clarity, giving you the confidence you needed. Enjoy every moment ahead 💙 -Arvind
The staff were very friendly
The staff were very friendly, understood what I wanted and sorted everything out quickly, also done me a good deal.
2026年5月22日
自発的なレビュー
Three UK - 3Store St Austell からの回答
That’s fantastic 🎉 Barry, We’re pleased the team kept everything centred on your needs while bringing great value together seamlessly. Thanks for sharing the love ❤️ -Arvind
Highly recommend
I cannot recommend 3 in St Austell enough! I have been going there for 10+ years. The team are so helpful which is very much appreciated.
I was extremely nervous when updating my phone twice over the last few years as this coincided with having lost loved ones so photos were incredibly precious. I was worried whether I had backed up to the cloud correctly but Tony and Ant were more than happy to check things through for me and spent a good deal of time helping me set up my new phone. They were both very kind, helpful and above all patient which meant so much.
If you’re like me (a bit of a dinosaur!), don’t worry at all - just walk in the shop and you will be looked after.
Thanks again guys.
2026年4月18日
自発的なレビュー
Three UK - 3Store St Austell からの回答
Hi there, thank you for taking the time to leave such a wonderful 5⭐ review! Our team's expertise and kindness truly shone through, and we’re thrilled they could get everything sorted so smoothly for you. We can’t wait to welcome you back again! -Neha
Ant helped me upgrade my phone and…
Ant helped me upgrade my phone and transferred my data for me.
2026年5月13日
自発的なレビュー
Three UK - 3Store St Austell からの回答
We’re so glad you felt supported and well cared for by Ant. It’s wonderful knowing our service met your expectations. Wishing you a lovely day, Margaret! 🤗 -Ayesha
Lots of great advice.
2026年5月10日
自発的なレビュー
Three UK - 3Store St Austell からの回答
Hi Lee! We're really happy to hear our team's advice hit the mark for you. 🥰 -Prabhjeet
Excellent service as always
Excellent service as always . The manager goes above and beyond to help Highly recommended.
2026年5月3日
自発的なレビュー
Three UK - 3Store St Austell からの回答
Thank you, Julie, for sharing your positive feedback. We’re glad our manager was able to support you fully and we appreciate your recommendation. -Suhaas
Amazing service
Went into three today to get a new phone and create a new contract under my name and Anthony was incredibly helpful, talked through everything step by step and answered all my questions. Couldn’t have asked for better service, thank you very much Anthony!
2026年4月30日
自発的なレビュー
Three UK - 3Store St Austell からの回答
That’s fantastic to hear, Georgia! We’re so glad Anthony was able to provide the support you needed. Thank you for the wonderful 5⭐ review! -Neha
Always so helpful and listen to my…
Always so helpful and listen to my issues and swiftly help
2026年4月11日
自発的なレビュー
Three UK - 3Store St Austell からの回答
Hi Dave, thanks for sharing this 😊 It’s great to hear you felt listened to and supported. We really appreciate you taking the time to leave your feedback. -Samad
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