Esha was super helpful. I had a few enquiries about switching to three and she was so informative. She also has such a positive approach to work and her customers! Highly reccomend speaking to Esha fo... もっと見る
企業が回答しました
所在地
所在地を変更Unit SU40, Lower Ground Floor, Stratford Westfield, Montfichet Road, E20 1EJ Stratford Westfield, London, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I Helen Adejumo customer of 3g meet with Kai in Westfield 3g shop he attended to me which I really appreciate him . I hereby recommend him for Good customer service If not for him today I could ha... もっと見る
企業が回答しました
Tsion was REALLY AMAZING. I came in upset at the network issue I was facing and Tsion handled it really well, made me feel heard and resolved my issue and I’m leaving a happy customer. Thank you so... もっと見る
企業が回答しました
I went to the store to get an issue sorted and Joel helped with everything and also helped me with setting up some network settings as-well.. overall, the service was really nice and the staff is kind... もっと見る
企業が回答しました
企業情報
Three UK - 3Store Stratford について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
Unit SU40, Lower Ground Floor, Stratford Westfield, Montfichet Road, E20 1EJ, Stratford Westfield, London, 英国
- 02085550132
5.0
優良
631件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
5 start very good service!!
5 start very good service!!
Special thanks for Sania, she was fantastic and super help full!
2026年10月4日
自発的なレビュー
Three UK - 3Store Stratford からの回答
Hey David, thank you for the 5-star review! We're delighted to hear you received such great service and that Sania made your experience smooth and enjoyable. 😊💚
-Three social Media team.
Nandita is very helpful
Nandita is very helpful. She is knowledge and have lot of patience. Thank you so much.
2026年10月3日
自発的なレビュー
Three UK - 3Store Stratford からの回答
Hi Joshna, we're thrilled that Nandita delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review.- Three Social Media Team
saleem was exceptionally good and so…
saleem was exceptionally good and so friendly and he solved every issue with ease and great experience with three 😇
2026年10月3日
自発的なレビュー
Three UK - 3Store Stratford からの回答
What a lovely shout‑out, Mahesh 💫 Saleem's dedication and expertise clearly put everything back on track, and it's wonderful to see him earning such high praise 🌟
- Three Social Media Team
Tsion was amazing
Tsion helped me out a lot with choosing a new phone, I had a lot of questions and she was really patient and helpful. She was really pleasant to talk to and made the whole process really smooth and easy.
2026年10月3日
自発的なレビュー
Three UK - 3Store Stratford からの回答
Hey Dalia, we're glad to hear Tsion took the time to answer your questions and help you find a device that suited your needs. It's great to know her patient and supportive approach made the whole process smooth and easy for you. Thank you for the feedback. 😊💚
-Three Social Media Team.
Three UK - 3Store Stratford からの回答
Thank you for sharing this lovely review, Ajmal! 🌟 It’s wonderful to hear that Erika made such a positive impact on you.-Three Social Media Team
Today we had to reach out for support…
Today we had to reach out for support regarding a misleading set of roaming adds on at 3 Shop in Westfield Stratford, after being directed to 3Customers Services over the phone by a lady. We were extremely lucky to receive the professional and helpful support from your Customer Advisor Erika. She had the patience of a saint to help us deal with the issues, raised an investigation that would have been impossible to arise without her. We are humbled by her kindness, clear explanations and support. Erika is a great asset to your company alongside us as customers for nearly 20 years with your company.
2026年10月1日
自発的なレビュー
Three UK - 3Store Stratford からの回答
Hi there, thank you for sharing this amazing 5⭐ review. It's lovely to see Erika recognised for the care and dedication she showed while supporting you. We're delighted she was able to provide the guidance needed and help move things forward for you after so many years with us.
Three Social Media Team
Three UK - 3Store Stratford からの回答
Hello Pavan, it's lovely to know Adnan helped make your experience smooth. Thank you for your 5⭐ review. - Three Social Media Team
Olivia thank you very much for your…
Olivia thank you very much for your kindness ,See you again,many thanks
2026年10月1日
自発的なレビュー
Three UK - 3Store Stratford からの回答
Love this, Brian 💫 Olivia's kindness clearly made a lasting impression, and we'll be delighted to welcome you again 🌟
- Three Social Media Team
Great customer service by Amina
Amina has been very helpful and made whole experience very simple. Great customer service!
2026年9月29日
自発的なレビュー
Three UK - 3Store Stratford からの回答
Hi there, it's lovely to hear Amina made your visit such a pleasure. Your feedback made our day! ☺️ - Three Social Media Team
Natasha the Customer Service Advisor
Natasha the Customer Advisor was polite, friendly and efficient at her job of transferring apps from my old phone to my new phone. I’m very grateful that the transfer was performed and her customer service skills were supportive and helpful to me.
2026年9月29日
自発的なレビュー
Three UK - 3Store Stratford からの回答
Hi Chima, thank you so much for taking the time to leave this wonderful feedback! We're thrilled to hear that Natasha provided such a supportive and efficient experience while setting up your new device. 😇 - Three Social Media Team
The advisor
The advisor, Tanjana, provided excellent assistance throughout the phone process, offering valuable guidance to ensure we selected the most suitable plan.
2026年9月29日
自発的なレビュー
Three UK - 3Store Stratford からの回答
What a lovely shout‑out, Nithin 💫 Tanjana's attentive approach and expert guidance made choosing the right plan feel effortless 🌟
- Three Social Media Team
Great 10/10
I want to share my very positive experience. From the very first moment, Natasha was extremely kind and professional. She welcomed me with a sincere smile that made me feel comfortable right away. Her attention to detail and care for customers are truly impressive. I highly recommend this store and hope to be served by her again in the future.
2026年9月29日
自発的なレビュー
Three UK - 3Store Stratford からの回答
Hi there, we love reading posts like yours! 😍 We are absolutely thrilled to hear that Natasha put you at ease during your visit. Delivering a warm reception and dedicated support is what we strive for every day, and we truly appreciate your high recommendation! 🙌 – Three Social Media Team
Sania at the Westfield 3 store…
Sania at the Westfield 3 store addressed my concerns regarding the delayed delivery of a replacement SIM for my number.
2026年9月28日
自発的なレビュー
Three UK - 3Store Stratford からの回答
Hello Zakir, it's great to know Sania at our Westfield store was able to help and make things clearer for you. Thank you for your 5⭐ review. - Three Social Media Team
Vinny was able to sort out my issue and…
Vinny was able to sort out my issue and help with removing virus on my phone
2026年9月28日
自発的なレビュー
Three UK - 3Store Stratford からの回答
That's brilliant, Ghabriel 🌟 Vinny's expert support got everything back on track and helped put things right with your phone 💙
- Three Social Media Team
Prince at Stratford store was my…
Prince at Stratford store was my advisor and was fantastic with great customer service.
2026年9月28日
自発的なレビュー
Three UK - 3Store Stratford からの回答
Hi Wayne, we're pleased to hear your experience was such a positive one. Recognition for Prince is well deserved, and your feedback reflects the value of service delivered with care and attention. — Three Social Media Team
Just want to thank Sania for her help
Just want to thank Sania for her help. Great customer service.
2026年9月27日
自発的なレビュー
Three UK - 3Store Stratford からの回答
Love this, Sam 💫 Sania's care and dedication clearly shone through, and your recognition says it all 🌟
- Three Social Media Team
Oscar was very helpful and kept me well…
Oscar was very helpful and kept me well informed about the deals and all I need to do my upgrade and with his help I got the best deal for myself and I left very happy . Thank you Oscar if you see this .
2026年9月26日
自発的なレビュー
Three UK - 3Store Stratford からの回答
Hey Malcolm, we're glad to hear Oscar took the time to guide you through the upgrade process and make sure you had all the information you needed. It's great to know he helped you explore the available options and find one that was right for you, leaving you so pleased with the outcome. Thank you for the feedback. 😊💚
-Three Social Media Team.
Joel was Brilliant
Joel was amazing, brilliant customer service really felt at home.
2026年9月26日
自発的なレビュー
Three UK - 3Store Stratford からの回答
Woohoo 🎉 Nana, Joel's warm approach and attentive support clearly made you feel right at ease 🌟
- Three Social Media Team
Thank you for your friendly environment…
Thank you for your friendly environment and built trust@Tsion
2026年9月26日
自発的なレビュー
Three UK - 3Store Stratford からの回答
Love this, Damodar 💫 Tsion's genuine care and reassuring approach clearly left a lasting impression 🌟
- Three Social Media Team
Three UK - 3Store Stratford からの回答
Hi Jayden, thanks for taking the time to leave a review. We're pleased to hear Oscar helped you find an option that worked well for you and made the whole experience straightforward.— Three Social Media Team
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