Simon was most informative and explained in easy to understand language, as a pensioner I Am not a technophobe but I understood everything he said .I would recommend Simon and your store to anyone lo... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Tried doing upgrade online and failed, call centre was SHOCKING. So went to shop and got it all sorted now. The staff in Truro branch are amazing James and Simon highly recommend, excellent service.... もっと見る
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I had Maisie helpping myself today she done amazing very good with all her info and sorted outal my 11 contracts she done amaizng and helpped me out loads thank you top employee
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We lost a business account phone and needed help to replace it. We got amazing help from both Oxford Three and our home store in Truro. Not only did the staff reassure us about the phone, not also he... もっと見る
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企業情報
Three UK - 3Store Truro について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
6 Pydar Street, Truro Pydar Street, TR1 2AR, Truro, South, 英国
- 01872278750
4.6
優良
40件のレビュー
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この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
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Simon was most informative and…
Simon was most informative and explained in easy to understand language, as a pensioner I Am not a technophobe but I understood everything he said .I would recommend Simon and your store to anyone looking to upgrade or get a new phone.
2026年6月1日
自発的なレビュー
Three UK - 3Store Truro からの回答
That’s wonderful to hear, Sherwin 🌟 Simon shared his stellar expertise using beautifully simple and clear language that made everything perfectly transparent for a senior customer. We truly appreciate your recommendation, and hope you enjoy every moment with your new device 😊🎉 -Arvind
Simon spent such a long time explaining…
Simon spent such a long time explaining everything but was so thorough and helpful
2026年6月1日
自発的なレビュー
Three UK - 3Store Truro からの回答
Hello Richard, we’re so glad you’re happy with our service from Simon, thank you so much for the ⭐⭐⭐⭐⭐ review! -Kashish
I had Maisie helpping myself today she…
I had Maisie helpping myself today she done amazing very good with all her info and sorted outal my 11 contracts she done amaizng and helpped me out loads thank you top employee
2026年5月16日
自発的なレビュー
Three UK - 3Store Truro からの回答
Thank you for your feedback, Cleo. We’re delighted to hear Maisie handled everything so efficiently and ensured your account was fully sorted. Managing multiple contracts with such care is fantastic to see, and we really appreciate you sharing your experience. -Samad
Simon and maisie where very helpful and…
Simon and maisie where very helpful and had good knowledge top notch employees
2026年5月12日
自発的なレビュー
Three UK - 3Store Truro からの回答
That’s brilliant, Richard! 🎉 We love hearing that Simon and Maisie made everything smooth and easy for you. Thank you for the wonderful feedback! -Veronica
Tried doing upgrade online and failed
Tried doing upgrade online and failed, call centre was SHOCKING.
So went to shop and got it all sorted now. The staff in Truro branch are amazing James and Simon highly recommend, excellent service.
2026年5月10日
自発的なレビュー
Three UK - 3Store Truro からの回答
Brett, we’re really glad to hear that the Truro team were able to turn things around for you. It’s great to know James and Simon provided the level of service you deserved and got everything sorted smoothly. -Manavata
Incredibly helpful with needing to…
Incredibly helpful with needing to upgrade phone and contract at a difficult time
2026年5月9日
自発的なレビュー
Three UK - 3Store Truro からの回答
Thank you, Annie 😃 We’re so glad we could make things a little easier for you. Upgrading during a tough time isn’t fun, but we’re happy we could take the stress out of it. -Ayesha
Simon was very helpful
Simon was very helpful, explained everything and made it an easy process to complete.
2026年5月8日
自発的なレビュー
Three UK - 3Store Truro からの回答
Thank you for your feedback, Peter! We’re pleased that Simon was able to sort things out for you so efficiently. ✨ -Veronica
Three has always been a great network
Three has always been a great network. Been with them for a long time signals better than ever since the vodaphone merger. Truro store helped me out with a great deal and a new e sim after I had broken my phone. Thanks Malachy!
2026年5月5日
自発的なレビュー
Three UK - 3Store Truro からの回答
Wow, thank you for sharing this, Mathias ! We love hearing how our Truro store, and Malachy especially, turned a tricky situation into a smooth, stress-free experience. Your trust and loyalty mean a lot and we’re thrilled to keep delivering excellence. Here’s to more wins, great connections, and happy moments with us! -Ashifa
The young girl (Macie) that served me…
The young girl (Macie) that served me and my partner was utterly rude, obnoxious and blunt almost annoyed that we had to come into collect our phone.
2026年5月3日
自発的なレビュー
Three UK - 3Store Truro からの回答
Hi Joe, we’re sorry to hear about the experience during your visit — that’s not the level of service we aim to provide. We’d like to look into this further and understand what happened. Please contact our chat support team at https://bit.ly/3C43TKN. They’re available Monday to Friday from 8am to 10pm, and weekends from 9am to 8pm, and will be able to review everything with you directly. -Shivam
Great service from staff
Thank you to Simon and his colleague. They were really helpful and provided me with a great deal on a phone which was a quick and efficient process!
2026年5月1日
自発的なレビュー
Three UK - 3Store Truro からの回答
Hi Molly, thanks for sharing your experience with us. It’s great to hear Simon and the team made everything clear and helped you find a phone deal that suited you. We’re glad the process felt smooth and straightforward from start to finish. -Shivam
Great customer service by an englishman
2026年4月15日
自発的なレビュー
Three UK - 3Store Truro からの回答
Allan, we’re pleased to hear you received helpful support. Your feedback means a lot and we’re grateful you took the time to share it. -Suhaas
The best service ever
The best service ever. Very good. Thank you Simon. You are the best.
2026年4月16日
自発的なレビュー
Three UK - 3Store Truro からの回答
Hey Janina, that’s brilliant! We’re thrilled that Simon made your experience so positive. Thank you for this amazing 5⭐ review! -Veronica
Marvelous Matt Roberts
Marvelous Matt Roberts - thank you for great service.. yours Mrs Cook
2026年4月13日
自発的なレビュー
Three UK - 3Store Truro からの回答
That’s fabulous, Fioina! We really love hearing that from our customers, and it means a lot to us. Thank you so much for the 5⭐ review! -Neha
From start very warm welcome by all…
From start very warm welcome by all staff being told of all my options and how to install at home great job
2026年4月3日
自発的なレビュー
Three UK - 3Store Truro からの回答
Thanks for sharing, Maureen! 🎉 Our team clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Kashish
Three UK - 3Store Truro からの回答
Thanks for this fantastic 5⭐ review, Mike! We absolutely love hearing this. Have a wonderful day! ☺️ -Ayesha
Three UK - 3Store Truro からの回答
Hey Vanessa! We love hearing this. Malachy brings a touch of magic that turns simple moments into something you’ll remember. 🥳 -Prabhjeet
Three UK - 3Store Truro からの回答
Thank you, Hollie! Your feedback is truly appreciated. Maisie’s dedication to creating a welcoming atmosphere and ensuring you left with the best outcome reflects the high standards we aim to deliver. -Manavata
Outstanding sevice
My husband and I received such amazing service - again! - from the team at Three. Simon and the other gentleman helped us find and set up our new phones and when we had a question and popped back in, nothing was too much trouble.
Just such lovely, helpful people and outstanding, honest service. I'd recommend them to anyone.
2026年2月27日
自発的なレビュー
Three UK - 3Store Truro からの回答
Hello Diane! It is wonderful to see you and your partner returning to us for such a top-tier experience. Simon and his colleague clearly went above and beyond to ensure your latest handsets were perfectly configured, and we are delighted that our team’s sincerity and willingness to assist made your follow-up visit just as seamless. We truly appreciate your high praise and for being so happy to spread the word about our team! -Kishan
Amazing customer service
Great customer service Simon to sort me out with a amazing deal no brainer going to three
2026年2月22日
自発的なレビュー
Three UK - 3Store Truro からの回答
Sean, it’s fantastic to hear you had such a standout experience with Simon and walked away with a deal you’re really happy with. Have an amazing day ahead! -Afaq
Amazing Service
Mr. Simon and James, in Truro High Street, were amazing. I had a VIP service. Thank you Guys
2026年2月16日
自発的なレビュー
Three UK - 3Store Truro からの回答
Hello there, we’re delighted Simon and James at our Truro High Street store offered attentive support. Your kind feedback means so much and we appreciate your thoughtful review. -Suhaas
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