Ruksana and Rachel were both fantastic in arranging my upgrade and sorting an issue from the call centre. I would highly recommend this store and I will be dealing directly with them now for all our... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Rachel in store was outstanding. She made complex things very understandable. Explained everything as we went. Based on this customer experience I bought a new phone and contract.
企業が回答しました
I came in store today to upgrade my phone and iPad. I was greeted straight away by the lovely Rachel. She was very bubbly and polite. Nothing was too much trouble and she explained everything as we we... もっと見る
企業が回答しました
Hannah was brilliant. Very helpfull & explained everything to us both. Quick service even tho two of us were upgrading.
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企業情報
Three UK - 3Store Warrington について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
Unit 19A Golden Square, WA1 1QB, Warrington, Midlands, 英国
- 01925659713
4.9
優良
322件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Staff are very friendly helpful very…
Staff are very friendly helpful very knowledgeable answer all the questions you ask and explain everything to you I would recommend to anyone
2026年9月11日
自発的なレビュー
Three UK - 3Store Warrington からの回答
Hey Annette, thank you for your glowing review. It's wonderful to hear that the team provided such excellent support. Wishing you a fantastic day. 😊- Three Social Media Team
Three UK - 3Store Warrington からの回答
Thanks for this fantastic review, Sam! We’re thrilled to hear Ritesh provided excellent support. - Three Social Media Team
Ritesh was very helpful and got me a…
Ritesh was very helpful and got me a good deal. Give the man a raise 👍🏼
2026年9月19日
自発的なレビュー
Three UK - 3Store Warrington からの回答
Hi Kyle, thanks for taking the time to leave a review. We're pleased to hear Ritesh helped you find an option that worked well for you and made the experience a positive one.— Three Social Media Team
Saad was very helpful and knowledgeable…
Saad was very helpful and knowledgeable when I had a problem with my router and gave me an upgrade to 5g and the price was lower,
2026年9月17日
自発的なレビュー
Three UK - 3Store Warrington からの回答
Hello there, we're pleased Saad was able to help with your upgrade and get everything sorted. Thank you for your 5 ⭐ review. - Three Social Media Team
Three store Warrington
Clare at Three Warrington was very helpful sorting an order I had placed for a sim card in St Helens Three /Vodafone store which they couldn't get to work due to the fact they couldn't get into their portals anywhere in this store. So thanks Clare in Warrington and John in St Helens who suggested I go to the Three store in Warrington.
2026年9月14日
自発的なレビュー
Three UK - 3Store Warrington からの回答
Hello Brian, we're pleased Clare at our Warrington store was able to get everything sorted, and that John in St Helens helped guide you there. Thank you for the 5 ⭐ review. - Three Social Media Team
Hannah was very helpful and kind.
Hannah was very helpful and kind.
She answered all of my question
2026年9月13日
自発的なレビュー
Three UK - 3Store Warrington からの回答
Woohoo, Kamila! Great to know that Hannah was super helpful to you. Thank you so much for sharing the feedback! ☺️- Three Social Media Team
Fantastic service from Rachel today
Fantastic service from Rachel today, being neurodivergent means I struggle online and on phone so always come into store for help and they always support completely. Thank you!
2026年9月13日
自発的なレビュー
Three UK - 3Store Warrington からの回答
Hi Michelle, thank you for sharing this amazing 5⭐ review. It's wonderful to hear Rachel provided the support you needed and helped make the experience comfortable and accessible for you. We appreciate you taking the time to share your feedback.
Three Social Media Team
hannah great service
2026年9月13日
自発的なレビュー
Three UK - 3Store Warrington からの回答
Woohoo 🎉 Brendons, what a wonderful mention for Hannah. We're so pleased her support stood out to you 💙
Three Social Media Team
Clare
Clare
Always seem to go to Clare
Absolutely fantastic and very enthusiastic
Knows everything to help us
Amazing knowledge on phones
And knowledge on deals and offers
So lovely and we recommend using her every time
Always laughs with us
2026年9月10日
自発的なレビュー
Three UK - 3Store Warrington からの回答
It's absolutely fantastic to hear about your consistently positive experiences! Thank you for your 5-Star rating for Clare and Vodafone.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Clare and 3 were fabulous
Clare and 3 were fabulous. As a loyal customer of 3 for 23 years they just keep getting better.
Clare is knowledgeable gets great deals, is thorough and really friendly and helpful. I trust her her to get nothing myself and my family the best deals. 100% recommend 👏👌
2026年9月10日
自発的なレビュー
Three UK - 3Store Warrington からの回答
Hi Victoria, thank you for your continued support over the years. We're delighted to hear Clare has consistently helped you and your family find the right options and made each visit such a positive experience— Three Social Media Team
Ritesh was very helpful and polite.
Ritesh was very helpful and polite.
Thank you very much
Stuart Barnes
2026年9月10日
自発的なレビュー
Three UK - 3Store Warrington からの回答
Hello Stuart, we’re pleased to hear that Ritesh made your experience smooth and welcoming. Thank you for your kind words. - Three Social Media Team
Hannah was professional
Hannah was professional , advised me and gave me a friendly service with a smile
2026年9月9日
自発的なレビュー
Three UK - 3Store Warrington からの回答
Hey Floribeth, thank you for the amazing 5⭐ review! 🌟 It's great to know that Hannah made your experience both enjoyable and reassuring.-Three Social Media Team
Saad was very professional nothing…
Saad was very professional nothing fazed him great service and polite a aset to your company
2026年9月4日
自発的なレビュー
Three UK - 3Store Warrington からの回答
Hi Ian, thank you for your review. It's great to know Saad provided such a reassuring experience and ensured everything was handled with confidence. We appreciate your feedback. 💜
Three Social Media Team
I enjoyed every bit of the service…
I enjoyed every bit of the service Hannah gave me, she’s amazing.
2026年9月4日
自発的なレビュー
Three UK - 3Store Warrington からの回答
Hello Oghenetega, we’re pleased Hannah made your experience enjoyable. Thank you for the 5 ⭐ review. - Three Social Media Team
My stay at the 3 store was Satisfactory…
My stay at the 3 store was Satisfactory by Hannah
2026年9月4日
自発的なレビュー
Three UK - 3Store Warrington からの回答
Hey there. Boom! 💥 Hannah totally nailed it today, and we’re glad you’re all sorted! 🙌✨ — Three Social Media Team
Clare was amazing!
After dropping and breaking my phone and needing to get a new phone same day, Clare was amazing! She was very professional, but personable too. She had a lot of patience and her product knowledge was amazing.
I did find the phone cheaper at a competitor however Clare’s customer service made me go with Three.
2026年9月3日
自発的なレビュー
Three UK - 3Store Warrington からの回答
Thanks a ton for your review, Peter! 🎉 Clare really nailed it, and we look forward to serving you again! ☺️
Excellent Service
I went into the Warrington Three store expecting a fight, having had a complete nightmare on Three’s online chat the day before. The online agent was relentlessly trying to push me toward Vodafone products and insisted on selling me fibre when I specifically wanted Three's 5G Home Broadband. They even falsely claimed I couldn’t get the switcher credit for moving my broadband over to 5G. The online experience felt pushy, unhelpful, and almost made me walk away from Three entirely after my contract ended.
What a complete night-and-day difference in the store! I walked in knowing exactly what I needed—a new contract for two SIMs and 5G Home Broadband. The staff were absolute stars. They actually listened to what I wanted, didn't try to pressure or upsell me on things I didn't ask for, and sorted everything out effortlessly—including the switcher credit with zero hassle.
I walked out completely sorted and extremely happy. Outstanding customer service from a team that actually cares about what the customer needs. Highly recommended!
2026年9月1日
自発的なレビュー
Three UK - 3Store Warrington からの回答
Hey Angela, we're glad to hear the team took the time to understand what you were looking for and helped get everything arranged without any unnecessary complications. It's great to know your visit to the Warrington store turned things around and left you feeling confident in the support you received. Thank you for your lovely words 😊💚
-Three Social Media Team.
Ritesh was a very helpful young man he…
Ritesh was a very helpful young man he really helped me with things I didn't understand
2026年9月1日
自発的なレビュー
Three UK - 3Store Warrington からの回答
Hi Maureen, thanks for the lovely feedback. We are delighted to hear that Ritesh provided helpful assistance and took the time to help you understand everything clearly and without any hassle.
-Three Social Media Team
Really positive experience in store…
Really positive experience in store today both Nathan and Rachel has been incredibly helpful.
2026年8月31日
自発的なレビュー
Three UK - 3Store Warrington からの回答
Simple, easy, sorted, Goff! 🎉✨ We’re hyped Rachel could help you out today, have an awesome week ahead! 🚀 — Three Social Media Team
Ritesh was really helpful and sorted…
Ritesh was really helpful and sorted what i needed quickly.
2026年8月29日
自発的なレビュー
Three UK - 3Store Warrington からの回答
Woohoo 🎉 Sophie, great to see Ritesh receiving such high praise for making things fall into place so promptly 🌟
- Three Social Media Team
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