Ruksana and Rachel were both fantastic in arranging my upgrade and sorting an issue from the call centre. I would highly recommend this store and I will be dealing directly with them now for all our... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Rachel in store was outstanding. She made complex things very understandable. Explained everything as we went. Based on this customer experience I bought a new phone and contract.
企業が回答しました
I came in store today to upgrade my phone and iPad. I was greeted straight away by the lovely Rachel. She was very bubbly and polite. Nothing was too much trouble and she explained everything as we we... もっと見る
企業が回答しました
Hannah was brilliant. Very helpfull & explained everything to us both. Quick service even tho two of us were upgrading.
企業が回答しました
企業情報
Three UK - 3Store Warrington について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
Unit 19A Golden Square, WA1 1QB, Warrington, Midlands, 英国
- 01925659713
4.9
優良
322件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Amazing customer service by ritesh at…
Amazing customer service by ritesh at the Warrington branch, helped us from start to finish getting our new phones and couldn’t of been more helpful :)
2026年7月18日
自発的なレビュー
Three UK - 3Store Warrington からの回答
Thanks for the great review, Donna! We’re thrilled to hear you got a new phone with fantastic support from Ritesh at the Warrington branch. – Three Social Media Team
Ritesh was absolutely fantastic
Ritesh was absolutely fantastic. Highly recommend 👍
2026年7月18日
自発的なレビュー
Three UK - 3Store Warrington からの回答
Hey Daniel, we’re really glad to hear Ritesh made your experience a positive one. Thanks for sharing your feedback ⭐
-Three Social Media Team.
Clare was amazing
Clare was amazing, really helpful, and her customer service was exceptional!
2026年7月18日
自発的なレビュー
Three UK - 3Store Warrington からの回答
Hey Alicia, thank you for the 5 ⭐ review. We're thrilled to know Clare made your experience seamless.
Three Social Media Team
Want to upgrade my phone but can’t…
Want to upgrade my phone but can’t speak to anyone in the UK as all call centres are in India and they don’t speak English very clearly plus what you see on the Website isn’t available for existing customers so it’s double the price
2026年7月17日
自発的なレビュー
Three UK - 3Store Warrington からの回答
Hi Martin, we’re sorry to hear you’ve had trouble getting the support you need. As we can’t review account details on Social Media platform, please contact our phone support team by dialing 333 from a Three phone, 0333 338 1001 from any other line, or +44 7782 333 333 when abroad. They’re available Monday to Friday from 8am to 8pm, and on weekends from 9am to 6pm.
Alternatively, you can reach our chat support team at https://bit.ly/3C43TKN. They’re available Monday to Friday from 8am to 10pm, and on weekends from 9am to 8pm, and will take a full look at your account to help get this sorted.
Three Social Media Team
Kind, patient service
Went in today as my dad has been struggling with his phone reception and despite being very busy and waiting a few minutes we were very warmly greeted by Rachel.
She was really kind and patient with my dad , and managed to sort out his phone, working much better, it’s a shame she isn’t at our local store. Great service, thank you Rachel.
2026年7月16日
自発的なレビュー
Three UK - 3Store Warrington からの回答
Thanks for sharing this, Ben. We’re really glad Rachel made your dad feel supported and got his phone working properly again. It’s lovely to hear how warmly you were both looked after.
– Three Social Media Team
Fantastic customer seebice
What great customer service in the Warrington Store the staff were amazing! So helpful, so professional thank you so much
Much better going into store rather than on line the personal touch makes a difference thank you Ladies
2026年7月16日
自発的なレビュー
Three UK - 3Store Warrington からの回答
Hi there 😊
Thank you for the lovely words, the team will be buzzing!
So glad the store visit made your day, the ladies will love this.
We appreciate you choosing to pop in, it really means a lot 🌟
— Three Social Media Team
Brilliant customer service from Clare
Brilliant customer service from Clare! Went above and beyond. Thank you
2026年7月16日
自発的なレビュー
Three UK - 3Store Warrington からの回答
Love the energy and feedback, Aaron! Clare is truly our champ. See you soon! 😉 — Three Social Media Team
Rachel at the Warrington store has been…
Rachel at the Warrington store has been very helpful in helping my parents find the most suitable broadband package for their needs.
My parents are not at all technical but Rachel has been patient and understanding in fulfilling their requirements
2026年7月15日
自発的なレビュー
Three UK - 3Store Warrington からの回答
Hi Kev, thanks for the lovely feedback. We’re delighted to hear that Rachel at the Warrington store delivered outstanding guidance with a warm approach and supported your parents with the best broadband options that perfectly suited their needs. – Three Social Media Team
very helpful
2026年7月15日
自発的なレビュー
Three UK - 3Store Warrington からの回答
Hey there, thank you for the 5⭐ review! We’re delighted to hear you had a wonderful experience. Have an awesome day.
Three UK - 3Store Warrington からの回答
Hi Wayne, thank you for sharing your feedback. We’re really pleased to hear Clare was able to support you so well at our Warrington store.
– Three Social Media Team
Three UK - 3Store Warrington からの回答
Hey Dave, thanks for this fantastic 5⭐ review. We’re delighted Saad offered such excellent support.
Three Social Media Team
Claire at Three Golden Square…
Claire at Three Golden Square Warrington is always so welcoming and very knowledgeable, she explains everything so well and makes service plans simple.
2026年7月9日
自発的なレビュー
Three UK - 3Store Warrington からの回答
Hi Steve, thanks for sharing this! 😊We are absolutely thrilled to hear about your experience. Claire always aims to make everything straightforward for our visitors, and we will ensure your lovely compliments are passed straight to her and the team at the Warrington Golden Square store. Thanks again for choosing us!— Three Social Media Team
Hannah was brilliant very patient and…
Hannah was brilliant very patient and polite
2026年7月10日
自発的なレビュー
Three UK - 3Store Warrington からの回答
Thank you for your fabulous review, Rachel! 🌟 It’s fantastic to hear Hannah supported you with such understanding and a courteous manner. — Three Social Media Team
Brilliant experience Ritesh
Brilliant experience Ritesh helped me throughout everything, even down to the call to cancel something, he was brilliant, add sure I understood everything and got everything done for me. A massive thank you!
2026年7月10日
自発的なレビュー
Three UK - 3Store Warrington からの回答
Hi Georgia. It is fantastic to hear that Ritesh provided such a thorough and helpful experience, making sure everything was clear and fully completed for you.— Three Social Media Team
Excellent service and very helpful
2026年7月10日
自発的なレビュー
Three UK - 3Store Warrington からの回答
Hi Anne, thanks for taking the time to leave your review. We’re thrilled to know that you received exceptional support and that you had a seamless experience.
– Three Social Media Team
Three UK - 3Store Warrington からの回答
Woohoo! 🎉 Amazing! Great to know that Hannah was super helpful to you. Thank you so much for sharing the feedback! ☺️- Three Social Media Team
Rites was a Very helpful and polite…
Ritesh was a Very helpful and polite gentleman who explained all the details to me and gave me a great deal
2026年7月9日
自発的なレビュー
Three UK - 3Store Warrington からの回答
Hi Caroline, thank you so much for sharing your lovely experience from your recent interaction! We are absolutely thrilled to hear that Ritesh looked after you so brilliantly, ensuring you had all the information you needed and walked away with a perfect package.— Three Social Media Team
Fantastic personal service from Clare…
Fantastic personal service from Clare in the 3 store in Warrington.
So knowledgable about tge products and plans available.
We have seen her many times over the years and she has always been so helpful and makes sure we have the right contract for our needs.
2026年7月7日
自発的なレビュー
Three UK - 3Store Warrington からの回答
Hi Anne, thank you for sharing your experience. It’s wonderful to hear how knowledgeable Clare has been over the years and that she continues to guide you toward the right plans for your needs.
– Three Social Media Team
Happy with the outcome of the visit
Happy with the outcome of the visit, all information provided, Claire was extremely helpful.
2026年7月7日
自発的なレビュー
Three UK - 3Store Warrington からの回答
Aggie, we are pleased Claire made everything straightforward and ensured you had all the details you needed. Thank you for your feedback.
Three Social Media Team
Rachel has been extremely helpful and…
Rachel has been extremely helpful and knowledgeable about the product. She explained everything and was very friendly. 😊😊
2026年7月2日
自発的なレビュー
Three UK - 3Store Warrington からの回答
Hi Carol. Thank you for sharing your experience. We are delighted that Rachel provided such helpful and knowledgeable support while keeping things friendly and clear during your chat.— Three Social Media Team
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