Adrian and Sunny have been exceptionally great.Our case was unique as had to transfer numbers with new contract etc but they've concluded the matter swiftly.Again,thank you Adrian.
企業が回答しました
所在地
所在地を変更Unit 14 Corn Lane, Swansgate Shopping Centre, NN8 1EZ Wellingborough, Midlands, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Have been attended by a customer advisor at Wellingborough, sunny, always very helpful, well informed, great knowledge on gadgets and plans that suit me. Can't recommend him enough
企業が回答しました
The agent Alina was engaging conversation with us throughout our process. She never once came across as the hard salesperson driven by figures. Genuine warmth. An asset to your company.
企業が回答しました
I’m always very happy with the service. Sunny consistently goes above and beyond to make sure we get the best deals and offers available. This time, we bought a new phone for my mum, and she speci... もっと見る
企業が回答しました
企業情報
Three UK - 3Store Wellingborough について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
Unit 14 Corn Lane, Swansgate Shopping Centre, NN8 1EZ, Wellingborough, Midlands, 英国
- 01933274711
4.9
優良
207件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Three UK - 3Store Wellingborough からの回答
This made our day 🌈 Michael. We’re glad Maria inspired such lovely praise 🌼
- Three Social Media Team
Three UK - 3Store Wellingborough からの回答
Hi Margaret, we are pleased to hear that Maria was so helpful and provided you with such excellent support during your interaction. — Three Social Media Team
I see a lovely lady Elena she didn't…
I see a lovely lady Elena she didn't try to upscale me she just listened to what I needed and gave me that... Thank you so much
2026年7月14日
自発的なレビュー
Three UK - 3Store Wellingborough からの回答
Your words are a real highlight, Michelle ✨ We’re glad Elena’s thoughtful guidance centred on your needs and helped you find the right fit 🌸
- Three Social Media Team
Good customer service
Good customer service. Clarity in all explanations. Great assistance and patience
2026年7月11日
自発的なレビュー
Three UK - 3Store Wellingborough からの回答
Thanks for sharing your feedback, Dina. We’re really glad the service felt clear, supportive and patient throughout. Your experience means a lot to us.
— Three Social Media Team
Christy and Alina were so helpful and…
Christy and Alina were so helpful and lovely! Thanks for your help!
2026年7月11日
自発的なレビュー
Three UK - 3Store Wellingborough からの回答
Hi there, thanks for the 5⭐ review. It’s wonderful to hear that Christy and Alina provided you with such great support.
Three Social Media Team
Help with contract
Christy really helped me - she found me the cheapest and most appropriate contract for me, she was so friendly and helpful thank you so much!
2026年7月8日
自発的なレビュー
Three UK - 3Store Wellingborough からの回答
Amazing feedback, Megan. Christy always goes the extra mile, and we’re glad her support helped you get exactly what you needed. 🤗
— Three Social Media Team
Three UK - 3Store Wellingborough からの回答
Thanks, Mădălin. Glad everything was handled so well and left you with a standout experience.
– Three Social Media Team
Christmas is very helpful and she…
Christmas is very helpful and she helped me transferring data.
2026年7月4日
自発的なレビュー
Three UK - 3Store Wellingborough からの回答
Hey Mariam! Thanks for your feedback, Christmas always go the extra mile to make sure everything feels just right. We’re always here if you need us. ☺️ — Three Social Media Team
Maria was amazing
Maria was amazing. Showed real care and attention to what I needed. Her tech knowledge was also pretty good.
2026年7月3日
自発的なレビュー
Three UK - 3Store Wellingborough からの回答
Hello, Isaac! We're so pleased to hear Maria make your visits enjoyable and full of laughs. Thanks for this amazing 5 ⭐ review. - Three Social Media Team
Three UK - 3Store Wellingborough からの回答
Hey Alexander, we’re really glad your experience with our team was so positive. Thank you for your feedback. 😊
-Three Social Media Team.
i had a really good exprience
i had a really good exprience
Molly and Alina were really helpful
2026年6月30日
自発的なレビュー
Three UK - 3Store Wellingborough からの回答
Thanks for the review, Yeter. We’re glad your experience was positive and Molly and Alina offered great support.
– Three Social Media Team
Three has been always the best for me
Three has been always the best for me. Thank you. The office in Wellingborough especially the assistant manager Alina is specifically excellent, polite and professional. Well done
2026年6月30日
自発的なレビュー
Three UK - 3Store Wellingborough からの回答
Hello Sali, we’re happy to hear your visits have been great, and that Alina made things even better. Thanks for sharing your feedback. – Three Social Media Team
Three UK - 3Store Wellingborough からの回答
Hi Madeline. Thank you so much for your lovely review. We are absolutely thrilled to hear that Adrian looked after you so well and made your experience such a positive one.— Three Social Media Team
Experience with Molly-mae
We had a great experience with Molly-mae. She explained everything very clearly about our plans and the next steps when purchasing a new phone, thank you for the experience we are very happy with the service
2026年6月28日
自発的なレビュー
Three UK - 3Store Wellingborough からの回答
Hi there, we’re thrilled to hear that Molly-Mae delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review. – Three Social Media Team
Three UK - 3Store Wellingborough からの回答
Hey Klaudiusz, you’ve just made our day! 🎉 We’re glad to hear your experience with Christy was remarkable. Wishing you a great day. — Three Social Media Team
I purchased a new phone today
I purchased a new phone today , from my local Three in Wellingborough the process went very smoothly , i was assisted by Molly-Mae and she made me feel comfortable as I suffer from Anxiety
2026年6月26日
自発的なレビュー
Three UK - 3Store Wellingborough からの回答
Thank you for your kind words, Elisea! We’re happy to hear that Molly‑Mae delivered such supportive care and made the experience easier for you at our Wellingborough branch. 🌟 – Three Social Media Team
I have been on a contract with Three UK…
I have been on a contract with Three UK for a few years now. I am currently trying to get them to understand that my Android Pixel 9 pro is not able to call or receive calls. I've tried to explain to them in their Chat but it's AI , & doesn't " understand what my problem is. I managed to get "it" to allow a chat with an agent. They also could not understand why I. Am not able to make a call. They haven't been able to come up with a resolution for this problem. I went to the local shop & although they understood" eventually " that I was being truthful. They gave up trying to fix the phone there doesn't appear to be a direct phone number for them. I pay monthly & I'm thinking maybe if I cancel the DD , that might force them to do something about it.
2026年6月23日
自発的なレビュー
Three UK - 3Store Wellingborough からの回答
Hi Noel,
Thank you for your loyalty over the years, we really do appreciate it. I understand how frustrating it must be not being able to make or receive calls on your Pixel 9 Pro.
As your network provider, we supply the service and sell the products, but any device‑related issues on Google Pixel phones need to be handled directly by Google, as they have the tools to diagnose and repair software or hardware faults on their devices.
Before you contact them, please try the steps below, as they often resolve calling issues on Pixel devices:
Reset your mobile network settings:
1. Go to Settings > System > Reset options
2. Tap Reset Mobile Network Settings (or Reset Wi‑Fi, mobile & Bluetooth)
Note: This will remove saved Wi‑Fi passwords, but it also clears any corrupted Three UK network certificates that may be causing the issue.
3. Restart your phone immediately after.
If the calling issue continues after this, please get in touch with us through our secure contact link, and we’ll run further checks on your account and network connection. Our support team is available during our standard operating hours, and we’ll be happy to help you move this forward.
As we can’t access accounts over Social Media, if you need help with anything related to your concern, please reach out to us through our Contact Us page here: https://bit.ly/3C43TKN. Our team is available Mon to Fri 8am to10pm, and Sat to Sun 9am to 8pm. So we can look into this properly for you. — Three Social Media Team
Both the store manager Adrian and the…
Both the store manager Adrian and the assistant Molly-Mae were superb in helping and advising me.
3 customer service in Wellingborough branch is outstanding.
2026年6月23日
自発的なレビュー
Three UK - 3Store Wellingborough からの回答
Hi Andrew 😊.
Adrian and Molly Mae sound absolutely wonderful and it’s great to hear how well they supported you. Their effort clearly made your visit smooth and positive, and feedback like this truly means a lot. Thanks for sharing such a bright moment with us. -Kashish
Christy is so helpful and i am happy
2026年6月22日
自発的なレビュー
Three UK - 3Store Wellingborough からの回答
Thanks for sharing, 🎉 Mass! Christy clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Kashish
We had a great experience with Sunny…
We had a great experience with Sunny today while purchasing 3 SIM cards and 1 WiFi device. He was extremely helpful, knowledgeable, and took the time to explain everything clearly. His excellent customer service made the whole process smooth and stress-free. Thank you, Sunny, for your outstanding support!
2026年6月22日
自発的なレビュー
Three UK - 3Store Wellingborough からの回答
Hey, Monik! We’re really glad to hear that Sunny made your visit such a positive experience. It’s wonderful to know he took the time to explain everything clearly and supported you through the whole process of choosing your SIMs and WiFi device. 😇 -Prabhjeet
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