Three UK - 3Store Wimbledon レビュー 

74
•
TrustScore 5段階評価の5

4.8

Unit 115 Centre Court, 4 Queens Road, SW19 8YA Wimbledon, London, GB

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5つ星のうち5の評価

A big thank you to Haxal at Wimbledon Quarter! He was so helpful, friendly and incredibly quick. He understood my problem straight away and sorted it out without making things complicated or keeping... もっと見る

企業が回答しました

5つ星のうち5の評価

I visited the store last week for an upgrade and today the gentleman named jamal in store was so helpful in helping me to move all my information to new phone. Very knowledgeable and informative. You... もっと見る

企業が回答しました

5つ星のうち5の評価

I want to say a huge thankyou to jamal at your wimbledon branch was very polite and helpful. Made sure i left store with all the information i needed and a functonial phone while always smiling. Amazi... もっと見る

企業が回答しました

5つ星のうち5の評価

Ceysun was amazing! I am quite clueless when it comes to technology but he made it such an easy experience. He let me ask all the questions I needed to and was super patient with me. Him and Jamal wer... もっと見る

企業が回答しました


企業情報

  1. 電子機器・テクノロジー

Three UK - 3Store Wimbledon について

当該企業による記述

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

当該企業による記述

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

連絡先

  • Unit 115 Centre Court, 4 Queens Road, SW19 8YA, Wimbledon, London, 英国

  • 02089473174

4.8

優良

TrustScore 5段階評価の5

74件のレビュー

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4.8

すべてのレビュー

(74)

過去12か月のレビュー数: 33,970件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

A big thank you to Haxal at Wimbledon…

A big thank you to Haxal at Wimbledon Quarter! He was so helpful, friendly and incredibly quick. He understood my problem straight away and sorted it out without making things complicated or keeping me waiting. Really appreciate the excellent service. Thank you, Haxal!

2026年10月5日
自発的なレビュー
Three UK - 3Store Wimbledon ロゴ

Three UK - 3Store Wimbledon からの回答

Hey there, we’re thrilled to hear this! 🌼 Haxal will be delighted to know they made your experience shine. Thanks for letting us know, it truly means a lot to us! 🥰 — Three Social Media Team

5つ星のうち5の評価

I visited the store last week for an…

I visited the store last week for an upgrade and today the gentleman named jamal in store was so helpful in helping me to move all my information to new phone. Very knowledgeable and informative. You have a good customer advisor

2026年10月5日
自発的なレビュー
Three UK - 3Store Wimbledon ロゴ

Three UK - 3Store Wimbledon からの回答

Hey Martha, thank you for taking the time to leave us an amazing 5⭐ review! 😊 It's fantastic to know Jamal provided the support you needed and ensured your new device was ready to use with everything in place at our three branch.- Three Social Media Team

5つ星のうち5の評価

Excellent service from Jammal.

Excellent service from Jammal.
He explained me how to connect my broadband and he was very friendly.
Excellent service.

2026年10月1日
自発的なレビュー
Three UK - 3Store Wimbledon ロゴ

Three UK - 3Store Wimbledon からの回答

Thanks a ton for your review, Ravindran! 🎉 Jammal really nailed it, and we look forward to serving you again. ☺️ — Three Social Media Team

5つ星のうち5の評価

I want to say a huge thankyou to jamal…

I want to say a huge thankyou to jamal at your wimbledon branch was very polite and helpful. Made sure i left store with all the information i needed and a functonial phone while always smiling. Amazing advisor you have.

2026年9月21日
自発的なレビュー
Three UK - 3Store Wimbledon ロゴ

Three UK - 3Store Wimbledon からの回答

Jennifer, thank you for sharing your experience with us. We’re delighted to hear Jamal provided such amazing service. Here’s to many more happy moments ahead! 🥰
-Three Social Media Team

5つ星のうち5の評価

Hazel helped me pick a new phone helped…

Hazel helped me pick a new phone helped me with the new device and explained everything in detail. I moved from Samsung to honor which she supported me throughout! Amazing staff

2026年9月18日
自発的なレビュー
Three UK - 3Store Wimbledon ロゴ

Three UK - 3Store Wimbledon からの回答

Hey, Leon. We're thrilled to hear that Hazel was so helpful with your phone upgrade and took the time to explain everything in detail, especially during your switch to a new operating system. 🥰 - Three Social Media Team

5つ星のうち5の評価

I’m very satisfied 😊 from the service…

I’m very satisfied 😊 from the service from the staff (Ikh) and how easy and fast we done everything

2026年9月16日
自発的なレビュー
Three UK - 3Store Wimbledon ロゴ

Three UK - 3Store Wimbledon からの回答

Love hearing this, Georgia. We're delighted Ikh helped make everything quick, easy and straightforward. Thanks for sharing your kind feedback.
Three Social Media Team

5つ星のうち5の評価

Jamal is good advisor very helpful and…

Jamal is good advisor very helpful and friendly . Would recommend this branch

2026年9月16日
自発的なレビュー
Three UK - 3Store Wimbledon ロゴ

Three UK - 3Store Wimbledon からの回答

Hi there! Thank you for the fantastic review! Your recommendation inspires us to keep delivering an exceptional experience, and we are thrilled Jamal ensured your visit went so smoothly. – Three Social Media Team

5つ星のうち5の評価

Xazal was very helpful

Xazal was very helpful

2026年9月15日
自発的なレビュー
Three UK - 3Store Wimbledon ロゴ

Three UK - 3Store Wimbledon からの回答

Hi there, thank you for your review. We're delighted to hear Xazal provided the support you needed and helped make your visit a positive one.— Three Social Media Team

5つ星のうち1の評価

I went into Wimbledon store 1387 to get…

I went into Wimbledon store 1387 to get a new iPhone with more storage Space to use for my work. I met a young lady by the name of Xazal.
I explained what I wanted and the reason why I needed a phone with more storage spaces.
She recommended the iPhone 17 pro from what I explained I needed.
I agreed to the upgrade and signed a new contract as it was for work.
They didn’t have the phone in store so they had to deliver to my address. Upon receiving the parcel I was shocked to see 5 other items I didn’t ordered has been added on and the upgraded to a different phone number.
All the while I was in the shop with her filling the form to upgrade the phone, the messages and code she needed was coming to my phone and I had to give her those code to finish the application. So How did she end up using a different number for the upgrade also add five other items to my order.
I was so disappointed & shocked.
It took me time to go in the shop to order one. so many older people need help & putting one in such situations as that is not a good experience.

I called three costumer service and they were so helpful, cancelled the contract processed return and then upgraded the phone to the correct my number.
Thank you to the three staff at costumer service for your help in sorting it out so quickly and getting the new phone to me within 24hrs.
Appreciate your help.

2026年9月4日
自発的なレビュー
Three UK - 3Store Wimbledon ロゴ

Three UK - 3Store Wimbledon からの回答

Hi there, we're pleased to hear that our customer support team helped resolve the confusion with your original upgrade and upgraded the phone to the correct number. However, we're disappointed to hear about your experience at our Wimbledon Store with Xazal.


-Three Social Media Team

5つ星のうち5の評価

I had problem with my phone

I had problem with my phone. I’ll sorted out my issue very happy customer

2026年9月9日
自発的なレビュー
Three UK - 3Store Wimbledon ロゴ

Three UK - 3Store Wimbledon からの回答

Thank you for your wonderful feedback, Malcolm! We're glad to hear your device was taken care of quickly and smoothly. ✨ — Three Social Media Team

5つ星のうち5の評価

I upgraded my phone with iky in…

I upgraded my phone with iky in Wimbledon. 100% service given. Very happy customer.

2026年9月8日
自発的なレビュー
Three UK - 3Store Wimbledon ロゴ

Three UK - 3Store Wimbledon からの回答

Hi Langes, thank you for sharing your feedback. It's fantastic to hear Iky at our Wimbledon store made your upgrade such a positive experience. We appreciate you taking the time to leave a review. 💜

Three Social Media Team

5つ星のうち5の評価

Jamal at the three store in Wimbledon…

Jamal at the three store in Wimbledon was incredibly helpful, he was extremely polite and knowledgeable - his advice was most helpful. Most definitely recommend this store and Jamal.

2026年8月25日
自発的なレビュー
Three UK - 3Store Wimbledon ロゴ

Three UK - 3Store Wimbledon からの回答

Hey Jemma! Thanks for your feedback, Jamal always go the extra mile to make sure everything feels just right. We’re always here if you need us. ☺️ — Three Social Media Team

5つ星のうち5の評価

Satisfied

Satisfied , very helpful happy to his service thank you jamal

2026年8月21日
自発的なレビュー
Three UK - 3Store Wimbledon ロゴ

Three UK - 3Store Wimbledon からの回答

Thank you for your amazing feedback. It’s great to know Jamal provided fantastic assistance. ✨ — Three Social Media Team

5つ星のうち5の評価

Xazal was great at her job

I had lost my phone, Xazal helped me out with my sim card setting new device and showed me everything I needed to know. She was patient with me as im elderly and supported me with everything.

2026年8月21日
自発的なレビュー
Three UK - 3Store Wimbledon ロゴ

Three UK - 3Store Wimbledon からの回答

Thanks for sharing this, Massad. We’re glad Xazal supported you with your new device and SIM setup. It’s great to hear she made the process clear and comfortable for you.
— Three Social Media Team

5つ星のうち5の評価

Highly recommend this three store!

Ceysun was amazing! I am quite clueless when it comes to technology but he made it such an easy experience. He let me ask all the questions I needed to and was super patient with me. Him and Jamal were really friendly and made me feel very welcomed into the store, I would highly recommend:)

2026年8月8日
自発的なレビュー
Three UK - 3Store Wimbledon ロゴ

Three UK - 3Store Wimbledon からの回答

Georgia, we’re delighted to know Ceysun and Jamal made everything feel comfortable and straightforward for you. It’s great to hear their approach left such a strong impression.
— Three Social Media Team

5つ星のうち5の評価

Jamal was very helpful today with my…

Jamal was very helpful today with my issue I was facing for sometime. He managed to get this sorted out for me thank you so much. Very knowledgeable and polite great advisor.

2026年8月15日
自発的なレビュー
Three UK - 3Store Wimbledon ロゴ

Three UK - 3Store Wimbledon からの回答

Thanks for this lovely review, Sukhon! We’re delighted to hear that Jamal made such a strong impression with her knowledge and thoughtful approach.-Three Social Media Team

5つ星のうち5の評価

Jamal was a great customer service agent

Jamal was a great customer service agent, he was able to answer all my questions and advise what package would best fit my needs best. Thank you again for your help Jamal!

2026年8月12日
自発的なレビュー
Three UK - 3Store Wimbledon ロゴ

Three UK - 3Store Wimbledon からの回答

Hey Kwamena, thank you so much for sharing this fantastic 5 star review! We’re delighted to hear that Jamal provided such clear guidance and helped you find the option that suits you best. -Three Social Media Team

5つ星のうち5の評価

It was a very nice service

It was a very nice service

2026年8月9日
自発的なレビュー
Three UK - 3Store Wimbledon ロゴ

Three UK - 3Store Wimbledon からの回答

Hi Wadah, thanks for the glowing 5⭐ rating. We’re glad to hear you received exceptional support and that everything was handled smoothly without any hassle.
– Three Social Media Team

5つ星のうち4の評価

Great service

Great service, highly recommended

2026年8月7日
自発的なレビュー
Three UK - 3Store Wimbledon ロゴ

Three UK - 3Store Wimbledon からの回答

Hi Luis, we’re grateful for your feedback. It’s great to know our service met your expectations and that you’d recommend us.
– Three Social Media Team

5つ星のうち5の評価

I was served by iky

I was served by iky. He Helped me set up my phone and home broadband. Great service.

2026年8月4日
自発的なレビュー
Three UK - 3Store Wimbledon ロゴ

Three UK - 3Store Wimbledon からの回答

Love this, Theresa 💫 Iky's support with getting your phone and home broadband up and running clearly made a great impression 🌟

- Three Social Media Team

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