Three UK - 3Store Wood Green レビュー 

229
TrustScore 5段階評価の5

4.9

Unit 3 The Mall, 88 High Road, N22 6HE Wood Green, London, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Anna at Three provided exceptional service! She was incredibly friendly, patient, and attentive throughout the entire visit. Transferring everything from my old phone to my new one was completely seam... もっと見る

企業が回答しました

5つ星のうち5の評価

⭐️⭐️⭐️⭐️⭐️ I’m extremely happy with the service I received from Farhin. He was very friendly, professional and genuinely helpful throughout the whole process. Farhin helped me get a new phone an... もっと見る

企業が回答しました

5つ星のうち5の評価

Top Service! Excellent! Professional and friendly! Albena and Blessing were very helpful switching to a new upgraded iPhone. All questions patiently answered, efforts were made to explain different... もっと見る

企業が回答しました

5つ星のうち5の評価

Sam was really helpful and nice with customer service I’m really happy and I’ll definitely will come back

企業が回答しました


企業情報

  1. 電子機器・テクノロジー

Three UK - 3Store Wood Green について

当該企業による記述

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

当該企業による記述

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

連絡先

  • Unit 3 The Mall, 88 High Road, N22 6HE, Wood Green, London, 英国

  • 02088898754

4.9

優良

TrustScore 5段階評価の5

229件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(229)

過去12か月のレビュー数: 32,793

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

The service was perfect 👌

The service was perfect 👌

2026年3月5日
自発的なレビュー
Three UK - 3Store Wood Green ロゴ

Three UK - 3Store Wood Green からの回答

Yay! We absolutely love hearing this 🎉 Our team really nailed it! Nothing beats walking away with outstanding customer service. You’re awesome, Eric! 💗 -Kashish

5つ星のうち1の評価

I am extremely disappointed with the…

I am extremely disappointed with the treatment I received at Three Store Wood Green. I was served by Sergio, and his behaviour was completely unacceptable.
I politely asked him, “Can you do me a favour?” and his immediate response was simply “No,” delivered in a rude and dismissive tone. He then continued to give me attitude throughout the interaction. When I told him he couldn’t speak to me like that, he responded — and I quote — that he can and that he speaks however he wants. I was absolutely furious. No customer should ever be spoken to in such a disrespectful and arrogant manner.
His behaviour completely spoiled my day. It was clear from his attitude that he feels he can get away with treating customers this way, which is extremely concerning.
I asked to speak to a manager. Sergio said he would speak to him, but I strongly doubt he did. When I did speak to who I believe was the manager or assistant manager, they were very dismissive of my complaint and did not seem interested in properly addressing the issue.
This experience was shocking and deeply unprofessional. I expect Three to investigate this matter seriously. Customers deserve basic respect and courtesy. Sergio should not be allowed to treat people in this manner without consequences.
I would appreciate a proper investigation into this incident and a response explaining what action will be taken.

2026年2月26日
自発的なレビュー
Three UK - 3Store Wood Green ロゴ

Three UK - 3Store Wood Green からの回答

George, we’re sorry to hear about the experience you had in our Wood Green store . What you’ve described falls far below the standard of respect, professionalism, and care we expect every customer to receive, and it’s absolutely right that you raised it. We completely understand why this left you feeling upset and frustrated.
We’d like the opportunity to look into this further for you. Please connect with our chat team here: https://bit.ly/3C43TKN. Our team is available Monday to Friday from 8am to 10pm, and on weekends from 9am to 8pm. -Afaq

5つ星のうち5の評価

Anna thank you

I was served by Anna she was exceptional, she helped us understand exactly how the current contracts I have work, the separate payments and also sold me a phone for my daughter at a very good price, she helped me to transfer my daughter's number to three and set up the new phone, the price was even better when she suggested for me to give back the old one, she did all for me, with patience and care, she told me when she's works so anything I can come back to her , I really appreciated how I was treated, left Three feeling happy and clarified 🥰

2026年2月24日
自発的なレビュー
Three UK - 3Store Wood Green ロゴ

Three UK - 3Store Wood Green からの回答

Hi Santa 🥰
We’re so pleased to hear about your wonderful experience with Anna. It’s fantastic that she took the time to explain your contracts clearly, helped set up your daughter’s phone, and guided you through trading in the old device for a better price with patience and care. Thank you for sharing your experience, we’re delighted you left feeling happy and confident. -Shivam

5つ星のうち5の評価

Ismail was amazing

Ismail was amazing. Walked me through everything and made it really easy and stress free. Very very happy with my experience and I would recommend anyone to this three store - especially to Ismail.

2026年2月16日
自発的なレビュー
Three UK - 3Store Wood Green ロゴ

Three UK - 3Store Wood Green からの回答

Thank you so much for this amazing feedback, Jake! 😊 It’s great to know Ismail made everything simple and enjoyable for you. -Veronica

5つ星のうち5の評価

Am very happy with the customer service…

Am very happy with the customer service I received.

2026年2月12日
自発的なレビュー
Three UK - 3Store Wood Green ロゴ

Three UK - 3Store Wood Green からの回答

Amazing, Gifty! We're so happy to know that you had a great experience with us. Thank you for taking the time to share this lovely feedback. ☺️ -Prabhjeet

5つ星のうち5の評価

Very nice person and helpful

Very nice person and helpful
Great job thanks

2026年2月9日
自発的なレビュー
Three UK - 3Store Wood Green ロゴ

Three UK - 3Store Wood Green からの回答

Thanks a ton for this review, Rachel! We absolutely love hearing this. Hope you have a wonderful day! 😊 -Neha

5つ星のうち5の評価

Wasim and blessing helped me move my…

Wasim and blessing helped me move my home broadband with ease it felt so calm and reassuring in the store today and I would definitely recommend

2026年2月6日
自発的なレビュー
Three UK - 3Store Wood Green ロゴ

Three UK - 3Store Wood Green からの回答

Misrak, thank you for sharing your feedback. We’re delighted to hear that Wasim and Blessing made your broadband transfer feel smooth. It’s great to know their calm and supportive approach helped make your visit such a positive one. We truly appreciate your recommendation! -Afaq

5つ星のうち5の評価

Excellent

Humble,helpful and good customer service

2026年2月5日
自発的なレビュー
Three UK - 3Store Wood Green ロゴ

Three UK - 3Store Wood Green からの回答

Hey Matilda, that's amazing! 🎉 We're so glad you had an exceptional service experience. Thanks for taking the time to leave this review. -Neha

5つ星のうち5の評価

Ismail and Hamid was super professional…

Ismail and Hamid was super professional and so helpful and solved all my problems.

2026年2月5日
自発的なレビュー
Three UK - 3Store Wood Green ロゴ

Three UK - 3Store Wood Green からの回答

Love to hear this! 🎉 Ismail and Hamid clearly went above and beyond to help you. Thanks for the fantastic feedback! 🙌 -Veronica

5つ星のうち5の評価

The Woodgreen store staff are very…

The Woodgreen store staff are very helpful, especially their assistant manager Blessing.

2026年2月5日
自発的なレビュー
Three UK - 3Store Wood Green ロゴ

Three UK - 3Store Wood Green からの回答

Abdul! 🎉 We’re thrilled that you had such a great experience at our Woodgreen store and that Blessing’s helpfulness stood out to you. Your kind words mean a lot to us! -Shivam

5つ星のうち5の評価

Arjent was really helpful today

Arjent was really helpful today. He was quick and delightful person! Not many people left to be so helpful!

2026年2月5日
自発的なレビュー
Three UK - 3Store Wood Green ロゴ

Three UK - 3Store Wood Green からの回答

We’re so glad Arjent brightened your day with his outstanding help, Panos! 🌟 We look forward to welcoming you back soon! ☺️ -Kashish

5つ星のうち5の評価

The person named Arjent was really…

The person named Arjent was really helpful! He helped us with a problem that we had for the past 1 year. Keep him he is very valuable person

2026年2月5日
自発的なレビュー
Three UK - 3Store Wood Green ロゴ

Three UK - 3Store Wood Green からの回答

Hi there, thanks for the fantastic review! We truly appreciate you sharing your experience, and it’s wonderful to hear that Arjent provided you with outstanding care. -Neha

5つ星のうち5の評価

Atharva

it was a great session with Atharva, he is very helpful and wonderful customer service he provided and help me with the service Recommended Place to go

2026年2月4日
自発的なレビュー
Three UK - 3Store Wood Green ロゴ

Three UK - 3Store Wood Green からの回答

Wow, Musa! It’s wonderful to know Atharva made everything seamless and ensured a smooth experience. Thank you for choosing us and for sharing your feedback. 😊 -Neha

5つ星のうち5の評価

Arthava

Atharva was amazing .I bought a new phone as I was burgled this week.His explanations were very clear ,I was very comfortable in the shop and felt as if all the information I was receiving was helpful ,as a person I can tell he is very down to earth and is a good representative for Three .He represents your store very well .Going into shops there is a lack of customer service however Artharva’s customer service was excellent and I have no bad words to say about him. I have to say is that it’s lovely to see nice people in the work environment as a customer

2026年2月4日
自発的なレビュー
Three UK - 3Store Wood Green ロゴ

Three UK - 3Store Wood Green からの回答

We absolutely love hearing this, Dorcas 💙 So pleased Atharva’s clear support and calm approach made your visit pleasant and his outstanding care truly stands out. Thank you for taking the time to leave such an incredible review 😊 -Arvind

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