I’m shocked by the level of incompetence displayed by TLW Solicitors. They represented someone close to me who had lost several thousand £££ in a bank transfer scam that happened in 2018, but the Fin... もっと見る
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The case took several years to settle, we've had different people dealing with the case whom have all stated either verbally or in written emails and letters that they expect the case to be settled/ p... もっと見る
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Accepted a marketing call about mis-sold solar panels. Didn't expect to get anything. TLW were very thorough, some repeated form filling but ultimately received compensation that had never thought I... もっと見る
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TLW dealt with a pension claim for me and I can’t thank them enough. I have real difficultly understanding pensions, like a lot of people, but Alex explained everything clearly and kept me fully updat... もっと見る
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企業情報
当該企業による記述
TLW Solicitors provide a wide range of legal services to both individuals and business clients. We work hard to deliver the best possible outcome through our professional yet personable approach. As a forward thinking, client orientated legal firm, TLW Solicitors have grown into one of the UK’s leading litigation firms. Within our range of practice areas we work closely with you, providing support and expertise in litigation. Our team of solicitors are professionals, experts in their field and passionate about securing the best results for clients.
連絡先
Centre for Advanced Industry, Coble Dene, , NE29 6DE, North Shields, 英国
- 0191 293 1500
- info@tlwsolicitors.co.uk
- www.tlwsolicitors.co.uk
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Utterly incompetent
I’m shocked by the level of incompetence displayed by TLW Solicitors. They represented someone close to me who had lost several thousand £££ in a bank transfer scam that happened in 2018, but the Financial Ombudsman Service quite rightly threw the complaint out because TLW pleaded that the victim was entitled to reimbursement under the Contingent Reimbursement Model (CRM) despite this code of practice not being introduced until 28 May 2019. So my friend didn’t get any money back, and this was entirely down to the astonishingly inept work done by TLW solicitors. I have seen the rejection letter by the FOS and it leaves no room for doubt.
TLW Solicitors is evidently yet another “law firm” that jumped on the scam-refund bandwagon and has very little idea how to represent victims of bank transfer fraud. In fact, TLW Solicitors is pretty much representative of the poor standards you will find out there. Very few people truly understand how to complain to banks and the FOS. If you appoint TLW Solicitors and you do get your money back, it probably means that you could have done it on your own - TLW only win easy cases.
Harassed to death by constant calls…
Harassed to death by constant calls once we explored the options. Then threatened with a big bill and the actual owner of the car has not even liaised with the company. Stay clear too aggressive.
Pension Claim Success
TLW dealt with a pension claim for me and I can’t thank them enough. I have real difficultly understanding pensions, like a lot of people, but Alex explained everything clearly and kept me fully update d throughout the claim. Everyone I spoke to was friendly and approachable and made the claims process easier to deal with. I wouldn’t hesitate to use them again!

TLW Solicitors からの回答
This is a company of rat scammers
This is a company of rat scammers.
They will try and charge you £300 for a 5 minute phone call that you didn’t ask for. And then £1500 for letters that you didn’t ask for.
Do not trust them at all.
What a service!!
I first heard about this company online as they were offering their services to people who had a bank overdraft for a number of years.
I first got in touch last year and they have been so good in helping me claim my money back!
I dealt with Florina first who excellent but then I was passed over to Elaine.
She was nothing but professional from the start.
Every step was communicated efficiently and effectively right the very start.
She got a nice refund from my bank, something which I didn't even know I was entitled to.
I would definitely recommend this company to everyone!

TLW Solicitors からの回答
Very easy to deal with and resolved my…
Very easy to deal with and resolved my claim quicker than expected. Was kept updated throughout the process and was able to do everything online.

TLW Solicitors からの回答
From start to finish TLW Solicitors…
From start to finish TLW Solicitors have done a wonderful job for me.
The staff have been excellent.
Well Done.

TLW Solicitors からの回答
Really professional from start to…
Really professional from start to finish Lauren Darke and her team were fantastic.
Would recommend got me a decent pay out

TLW Solicitors からの回答
Total nightmare from start they say…
Total nightmare from start they say emails send and messages sent yet have nothing on my phone and called more than once to sort this out yet no call sorted the problem out myself with out any help from them yet still send me a bill for 500 pound and they can’t tell me what for so gave them the opportunity to sort this so now time for the ombudsman to sort out do not like the fact they think I am a liar not on at all

TLW Solicitors からの回答
Just got a letter saying I'm getting my…
Just got a letter saying I'm getting my overdraft charges back and a bit more couldn't of done it without TLW Solicitors

TLW Solicitors からの回答
Excellent solicitors
Excellent solicitors. Very efficient and professional high recommend.
I carnt thank TLW Solicitors enough for…
I carnt thank TLW Solicitors enough for taking on my case and retrieving my pension which I thought I had lost, I couldn't have managed this minefield myself, thank you so much.
Rachel

TLW Solicitors からの回答
Efficient and patient
My case has now concluded with a satisfactory payment. The solicitors explained clearly what information I needed to provide and were patient when I was slow to follow up due to other pressures on my time.

TLW Solicitors からの回答
Good service.
Recently had a positive experience with this company. Very helpful and professional.
Good customer service.

TLW Solicitors からの回答
Lauren was fantastic
Lauren was fantastic from start to finish. She was second to none with her response every time I emailed with a question. If anyone used TLW solicitors I would recommend you ask for Lauren as she is fantastic! Thanks for everything Lauren

TLW Solicitors からの回答
Thank you TLW Solicitors!
I found TLW solicitors to be very helpful, extremely good at explaining the procedure and keeping me updated all the time. It has taken a while but that was explained to me at the beginning, without their diligence and continued updates, advice and encouragement I would have probably given up, with their expertise I have received compensation. I cannot recommend them enough, thank you for everything.

TLW Solicitors からの回答
Very satisfactory service throughout…
Very satisfactory service throughout friendly and efficient service I would recommend to family and friends

TLW Solicitors からの回答
Mis-sold Solar Panels
Accepted a marketing call about mis-sold solar panels. Didn't expect to get anything. TLW were very thorough, some repeated form filling but ultimately received compensation that had never thought I would.
Kept me well informed throughout. 25% of award was payment for the work. Seems a lot but I wouldn't have got any compensation without the work of TLW.

TLW Solicitors からの回答

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