TLW Solicitors レビュヌ 

61
•
TrustScore 5段階評䟡の3.5

3.3

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

I’m shocked by the level of incompetence displayed by TLW Solicitors. They represented someone close to me who had lost several thousand £££ in a bank transfer scam that happened in 2018, but the Fin... もっず芋る

5぀星のうち2の評䟡

The case took several years to settle, we've had different people dealing with the case whom have all stated either verbally or in written emails and letters that they expect the case to be settled/ p... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

Accepted a marketing call about mis-sold solar panels. Didn't expect to get anything. TLW were very thorough, some repeated form filling but ultimately received compensation that had never thought I... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

TLW dealt with a pension claim for me and I can’t thank them enough. I have real difficultly understanding pensions, like a lot of people, but Alex explained everything clearly and kept me fully updat... もっず芋る

䌁業が回答したした

䌁業情報

  1. 法埋サヌビス

圓該䌁業による蚘述

TLW Solicitors provide a wide range of legal services to both individuals and business clients. We work hard to deliver the best possible outcome through our professional yet personable approach. As a forward thinking, client orientated legal firm, TLW Solicitors have grown into one of the UK’s leading litigation firms. Within our range of practice areas we work closely with you, providing support and expertise in litigation. Our team of solicitors are professionals, experts in their field and passionate about securing the best results for clients.


連絡先

3.3

たあたあ

TrustScore 5段階評䟡の3.5

61件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.3

すべおのレビュヌ

(61)

過去12か月のレビュヌ数: 0ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

It took its time as these things do...

It took its time as these things do. The people who dealt with my case were professional and informative, comms were good and advice sound..

2022幎5月30日
TLW Solicitors ロゎ

TLW Solicitors からの回答

Dear Client,

Thank you for your feedback. I'm pleased to hear our advice was professional and informative.

Wayne,
Operations Manager.

5぀星のうち2の評䟡

Case took a long time to finalise and we had to keep ringing for updates

The case took several years to settle, we've had different people dealing with the case whom have all stated either verbally or in written emails and letters that they expect the case to be settled/ paid out within a set time frame of a few weeks to a few months. It's actually took about 3 years. We've had to ring and chase them for updates throughout. Other people with solar panel claims whom we know with other solicitors have had their claims sorted in half the time it's took ours.

2022幎5月30日
TLW Solicitors ロゎ

TLW Solicitors からの回答

Dear Mrs Bartley-Sedgewick,

I can see from your file that throughout your claim we have communicated with you by telephone, post and email and provided an update when there have been developments with your case. However, I'm sorry if this did not meet your expectations on this occasion.

In terms of timescales. each claim of this nature is different. Some claims settle sooner than others and this is merely a reflection of the complexities within each case, rather than a service being fast or slow. Further, I am unable to locate any correspondence on your file, confirming your claim would be settled in weeks to months, from the date of opening.

Finally, although your file will be allocated to a specific file handler, at times other team members will work on your claim. Therefore, you will have received correspondence and or spoken different members of our Solar team throughout your case. However, all clients can contact their allocated file handler at any time by telephone or email.

I'm pleased you instructed TLW to represent you in this matter and we were able to achieve a successful outcome for you. Again, I'm sorry if parts of our service did not meet your expectations. Thank you for your feedback which I will discuss further with our client care team.

Wayne,
Operations Manager.


5぀星のうち5の評䟡

Dispute Settlement

TLW Solicitors acted on my behalf in a miss sold dispute, and came up trumps for me. Very pleased with the result. Would recommend them for any disputes u may have.

2022幎5月30日
TLW Solicitors ロゎ

TLW Solicitors からの回答

Dear Mr Mccracken,

I'm pleased to hear we obtained a result you are pleased with and you rate our service as five star. Thank you for your feedback.

Wayne,
Operations Manager.

5぀星のうち5の評䟡

Thank you for all your help and


Thank you for all your help and bringing my case to a successful conclusion., it is much appreciated.

2022幎5月28日
TLW Solicitors ロゎ

TLW Solicitors からの回答

Dear Nick,

Thank you for your feedback. I'm pleased to hear we brought this matter to a successful conclusion for you and you rate our service as five star.

Wayne,
Operations Manager.

5぀星のうち5の評䟡

Very pleased with your service will


Very pleased with your service will definitely recommend you

2022幎5月26日
TLW Solicitors ロゎ

TLW Solicitors からの回答

Dear Mrs Locke,

I'm pleased to hear you rate our service as five star and you would recommend TLW Solicitors. Thank you for your feedback.

Wayne,
Operations Manager.

5぀星のうち5の評䟡

miss sold Sola panel claim

My miss sold Sola panel claim was completed quick and painless with help when I needed it and updates regular and paperwork delt with promptly.
TLC solicitors are a helpful and professional and completed the claim faster than I was told they would do,and with a good result. Thanks TLC

2022幎5月26日
TLW Solicitors ロゎ

TLW Solicitors からの回答

Dear Mr & Mrs Spice,

I'm pleased to hear you received regular updates throughout your claim and we brought your claim to a successful conclusion. Thank you for your feedback.

Wayne,
Operations Manager.

5぀星のうち5の評䟡

Emily Barr of TLW handled a pension


Emily Barr of TLW handled a pension claim for me. Everything was handled professionally, including the very competent receptionists. Emily was immensely helpful and continually checked that I understood the very lengthy procedure. The claim concluded with a payment to my benefit.

2022幎5月25日
TLW Solicitors ロゎ

TLW Solicitors からの回答

Dear Ms Montgomery,

It's great to know you rate our service as five star. I'm pleased to hear Emily was extremely helpful and professional. I will pass on your comments to Emily and the team.

Wayne,
Operations Manager.

5぀星のうち4の評䟡

Overall positive with good final result

Had some gaps in communication as things were processed but the outcome was better than I expected so overall with the wait and tbh I'd never have known I could claim or found the time or patience to pursue it myself

2022幎5月25日
自発的なレビュヌ
TLW Solicitors ロゎ

TLW Solicitors からの回答

Dear Mrs Haines,

I'm pleased to hear that overall you rate our service as good and are happy with the outcome of your claim. Thank you for your feedback regarding communication which I will review with our client care team.

Wayne,
Operations Manager.

5぀星のうち5の評䟡

Thank you TLW

TLW were excellent throughout their representation, patient and i can say dogged! with limited information from myself there must have been hair pulling days for them but it never showed in any communication. they managed to bring about a successful outcome which would not have happened without their expertise.

2022幎5月23日
TLW Solicitors ロゎ

TLW Solicitors からの回答

Dear Mrs Allen,

I'm pleased to hear you rate our service as five star. It's great to know we achieved a successful outcome with which you are happy.

Thank you for taking the time to leave a review.

Wayne,
Operations Manager.

5぀星のうち5の評䟡

Solar Panels

Helen was very helpful and explained everything to me about the situation and keeps me informed when necessary.

2022幎5月23日
TLW Solicitors ロゎ

TLW Solicitors からの回答

Dear Mrs Hatcher,

It's great to hear that Helen kept you up to date with proceedings and explained things clearly.

Thank you for taking the time to leave a review.

Wayne,
Operations Manager.

5぀星のうち2の評䟡

Poor service

For the amount of money they take , and yes I know they tell you at the beginning how much percentage they take , I feel that this company have been poor . Not enough communication as to how our claim was going, I can't remember how many different people have taken over the case . I won't be reccomending them

2022幎5月23日
TLW Solicitors ロゎ

TLW Solicitors からの回答

Dear Mr Cruttwell,

I'm sorry on this occasion that you do not feel our communication throughout your case was as you would have hoped for. In due course I'll review your claim with the client care team to consider how we can improve our service in the future.

Thank you for your feedback.

Wayne,
Operations Manager.

5぀星のうち5の評䟡

TLW sorted out my claim from morse and


TLW sorted out my claim from morse and successfully won for myself really good service and sorted pretty quickly

2022幎5月23日
TLW Solicitors ロゎ

TLW Solicitors からの回答

Dear Mrs Lockwood,

I'm pleased to hear our Professional Negligence team achieved a successful outcome in your claim and you rate our service as five star.

Thank you for your feedback. I will pass on your comments to the team.

Wayne,
Operations Manager.

5぀星のうち5の評䟡

TLW handled my successful claim for


TLW handled my successful claim for miss-sold and miss-managed SIPP. The process took a very long time due to companies going bust and the FSCS eventually having to get involved. They always kept me informed as to progress and were diligent in chasing up many companies for information. Ultimately they were successful and I am back where I should have been were I not given the poor advice and management. Thanks to Emily and her team!

2022幎5月19日
TLW Solicitors ロゎ

TLW Solicitors からの回答

Dear Mr Watson,

It's great to hear Emily and the Professional Negligence team provided an excellent service, keeping you up to date throughout your claim and achieving a positive result for you.

Thank you for taking the time to provide feedback. I will pass on your comments to the team.

Wayne,
Operations Manager.

5぀星のうち5の評䟡

Very satisfied with the service I


Very satisfied with the service I received, an easy trouble free transaction. Thanks

2022幎5月18日
TLW Solicitors ロゎ

TLW Solicitors からの回答

Dear Mrs Bell,

I'm pleased to hear you are very satisfied with the service we provided during your claim.

Thank you for your feedback which I will pass on to our Solar team.

Wayne,
Operations Manager.

5぀星のうち4の評䟡

Excellent service

Excellent service, well done.

2022幎5月17日
TLW Solicitors ロゎ

TLW Solicitors からの回答

Dear Mr Baker,

I'm pleased to hear you rate our service as excellent. I will pass on your feedback to our Solar team.

Thank you for your review.

Wayne,
Operations Manager.

5぀星のうち5の評䟡

Excellent service

2022幎4月29日
自発的なレビュヌ
TLW Solicitors ロゎ

TLW Solicitors からの回答

Dear Mrs Blakeway,

I'm pleased to hear you rate the service we provided during your claim as five star. Thank you for taking the time to provide feedback.

Wayne,
Operations Manager.

5぀星のうち4の評䟡

TLW provided a very good level of


TLW provided a very good level of service securing a satisfactory outcome to our complaint.

My only criticism is that they were not always great at keeping us regularly updated about how things were going, which I would have appreciated.

2022幎4月2日
自発的なレビュヌ
TLW Solicitors ロゎ

TLW Solicitors からの回答

Dear Mr Davies,

I'm pleased to hear we provided a good service and you are happy with the outcome of your claim.

We will take on board your comments regarding the number of updates you received. Thank you for taking the time to provide feedback, your opinion is extremely important to us.

Wayne,
Operations Manager.

5぀星のうち1の評䟡

Avoid at all costs

Avoid at all costs, they want you to sign up to a contract without providing you with their terms of engagement. Requested their terms on several occasions and was told their experiencing IT problems, followed them up after waiting a month and guess what .........still experiencing IT problems!!!??? Really???? Incompetent, incapable, inept!!

2022幎3月23日
自発的なレビュヌ
TLW Solicitors ロゎ

TLW Solicitors からの回答

Thank you for taking the time to provide feedback on the service you have received so far. I'm sorry it has not been as you expected; this is not the standard TLW aim to provide.

Thank you for speaking with me today. As discussed, the information regarding the IT problems was correct, although I have taken on board your feedback regarding communication around the issue and clarity of information provided.

I believe the above issues are now resolved and hope you received my email. If I can be of any further assistance, please do not hesitate to contact me.

Wayne,
Operations Manager

5぀星のうち1の評䟡

NEVER EVER SIGN WITH THIS COMPANY


NEVER EVER SIGN WITH THIS COMPANY BECAUSE THEY ARE INCOMPETENT, UNETHICAL, AND INHUMANE. I had signed a contract with them as 'no win no fees' basis interruption Covid 19claims against my insurer. They wrote to me in April/ May'21 that my policy doesn't cover Covid 19 so therefore we have closed your case. I was absolutely heartbroken because in 2019 my t/o was just under 40k and in 2020 was 12k so how can you survive? A few weeks later another company contacted me about the case and I sent them an email saying that my policy does not cover interruption of Covid 19 because my solicitor told me but they had insisted I send the policy documents so I did and they told me they can take my case with no win no fees basis so I thought I have nothing to lose and I have signed the contract with them. After a few weeks, TLW contacted me and I had asked them to go ahead but there is another company so I told the gentleman that I thought I was talking to the company I just had signed up for. I had mentioned to her that I had a telephone conversation and I did not have any contact with TLW. The gentleman said yes I can see that and that was the end of the conversation until the 2nd Of Oct'21 I have received an invoice of £930 for breaching the contract? I did not breach my contract INSTEAD YOU CLOSED MY CASE. And why did the gentleman not say anything at that moment about breaching the contract? I have CONTACT WITH LEGAL OMBUDSMAN ALSO GOING TO REPORT AGAINST THEIR UNETHICAL CONDUCT AND PRAY MY GOD SO THEY CAN NOT AND WILL NOT BEHAVE LIKE THIS TO NO OTHER INNOCENT PEOPLE.. THEY ARE WORSE THAN SCAMMERS..

2021幎10月5日
自発的なレビュヌ
5぀星のうち1の評䟡

Be careful with using them

Be careful with using them, they offer you no win no fee for various claims but are hot on you possibly defaulting on agreements. They are too keen to end the agreement because they say you have defaulted and send you an enormous bill for work they say they have done on your case but you never get a invoice broken down into individual items.

2021幎8月15日
自発的なレビュヌ

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報