TOFFS レビュー 

Bought a couple of old-fashioned football shirts a few years ago and they were a bit expensive but okay quality. The biggest issue was that the fit was too big - I ordered M but they fit like an L.

Thought i'd give them another go and ordered a sweatshirt for £65 (inc P&P) at the end of Feb. Thought I'd try and order an S in the hope it would fit like an M. I received a confirmation email immediately, but nothing since. I emailed for an update, but this was ignored. I have since emailed asking for a refund.

The company has been around for a while and been advertised in reputable media so I didn't bother checking recent reviews. I now wish I had read up on them as I have little confidence in receiving anything at all, let alone anything of decent quality.

Wish I hadn't bothered. AVOID!

Misleading. Ordered two retro football shirts. One is a poor imitation of previous Toffs purchases, the other is something that could have been bought on a market for a fraction of the cost.

I ordered a retro Eusebio shirt on 12th December and wasn't aware they have a 4-6 week lead time.
The shirt eventually arrived on 9th January.
However the shirt was missing the printing on the back! I had to pay to return it and I have now received a new shirt. 7 weeks to get it isn't great. They did reply to my emails though.
The shirt is great quality and I'm really pleased with it. It just took a while to get here!

I ordered a shirt in December and it came before Christmas. Unfortunately the number on the back wasn't straight. I emailed Toffs on 27th December with photos of the shirt and have only received one reply since saying they will look into it. Absolutely appalling service, and reading the reviews on here, I certainly won't be ordering from them again.

Terrible
I ordered a Scotland shirt for xmas
It was super late
I emailed asking why as why and was told is what it is these tops take time .
It finally arrived poor poor quality and dodgy zip and
Guess what no badge
It was just a cheap china top that they forgot to sew the badge on
I got a send it back ( at my expense ) and they would swop it !!! No apology no accountability
It took weeks to get a reply to try and get a return paid 7 emails all either not answered or deflected
Finally they agreed if i post they would refund

Posted with track
They received the top back
Two more weeks of emails
That was only answered once saying 5 working days
I've recieved a refund for £45
So im down £15
No replys at all now
Do not use this company
They are beyond bad

Similar to other people I would give zero stars if I could. My order took over six weeks to arrive. When it did the sizing was a mess. I tried to return it and no response, at all. Phone number on the website is disconnected. Please avoid and buy from somewhere reputable. Buy British? What a joke.

I ordered a shirt on December 1st as a Christmas gift and it still has not arrived. Unlike others who have given reviews on this website who have gotten misleading replies to their emails, my enquiries about when I will finally receive the shirt I paid for have just been ignored. The people running this firm who are scamming people out of their money should be ashamed of themselves.

If I could give 0 stars then I would. Appalling service. 5 weeks and still no shirt which was ordered for a Christmas present. Emails are misleading and are repeated. Have been told one shirt is ready and awaiting second. No update when asked. No telephone number and website is from Toffs previous incarnation. Owned and marketed by UK Soccer Shop who's own website advertises shirts that are not available. You only find this out when you have paid for a purchase. Stay clear of this business as they are fraudulently advertising products that they don't have. You will receive emails from Someone called Biju, who works for both companies.

Giving one star is very generous!

Avoid TOFFS — terrible service and completely unreliable. I ordered a football shirt over 4 weeks ago and still haven’t received anything. No delivery, no tracking, no updates — absolutely nothing.

TOFFS have not responded to a single email, which is unacceptable and extremely unprofessional.
What makes this worse is that after looking at reviews, the majority are negative, and my experience sadly reflects exactly what others are saying. This clearly isn’t a one-off issue — it’s a pattern of poor service and zero accountability.

I strongly advise anyone considering ordering from TOFFS to avoid them completely unless you’re happy to risk losing your money and being ignored.

Ordered 2 tops on the 2nd December for Xmas. As with other customers had the same reply about delays due to demand etc. Heard nothing from them. You cant phone them and they don't reply to the online ' leave a message' box. Eventually had a reply which was short and not to the point stating one of my tops was delayed. This continued until the week before Xmas. After several e mails to them I was told that one top was ready and the other was not going to ready in time. I had the one top delivered and it was fine. My son was very pleased with it. The other I asked for a refund. I was told this would be in my account within 3-5 working days. I allowed for the Xmas break but still nothing was refunded. I chased again. Within a few days I had received a £50 refund. The top was £66. I was not pleased shall we say. Yet again I had to chase for the missing £16. I eventually got this but it made me think that not giving out full refunds is not uncommon. So to sum up - terrible experience will never use them again.

I would give no stars. The thing is toffs is now run by uksoccershop.look at that their reviews and you will understand why everyone is complaining. I only found this out when I bought a top and saw the receipt showing I was paying this company and not Toffs. Still waiting for a refund...

I ordered a South African Rugby shirt in expectation of a thick rugby shirt that I could wear in winter. The Ad said 100% cotton but that is a lie. I don’t know what material they used but it was definitely not cotton and definitely not 100% of it. The shirt is thin and see through, I could literally tear it with my hands. I have better quality shirts that cost £5 and not the hefty £75 which I was robbed of.

Do not purchase from this company. I have brought shirts from here many years ago without issue. BUT I ordered 2 shirts in mid-November 2025 on a 2-3 week delivery & they were delivered on 22nd December - too late. The quality is poor & the shirts don't represent the shirt they are supposed to be replica's of. When trying to contact the phone no. given isn't correct or connected & no one in the customer services returns an e-mail so I'm still waiting to return my items. Absolute rubbish, steer clear.

I placed my order on 1st December and haven't received it yet. Sent an email and got the following reply: "Thank you for your email. We are currently experiencing a high volume of orders at the moment and shipments may be slightly delayed. I have reached out to our warehouse to check if there is any delay with your order. Due to the high volumes, please allow 48-72 hours for a response. Your order may be shipped before this, but I have requested an update in case there is any delay."
So far, no further updates or shipping details. Totally disapointing considering I successfully purchased another item back in March 2025.

Really disappointed that my order hasn’t arrived in time to give to my Dad for Christmas. Ordered on the 14th December and have heard nothing since. Sent an email, no reply whatsoever. Raised with PayPal but haven’t heard anything from them either. It says delivery is 1-2 working days on their website. Lies

Do not use Toffs. According the website its is run by the old Fashioned Football Shirt Company Limited. On Companies house this company is listed as in liquidation. Whatever the case… orders don’t arrive and you’ll be fobbed off with generic emails! There is no phone number! Terrible.

Update. Beware. This is not Toffs but UK Soccer shop. Not sure but they may be using Toffs name as a front hence why no phone number. Read their reviews. -I placed an order 12 dec thinking plenty of time still for Xmas. 1-2 days states dispatch time. Week later nothing so chased it. Phone number unobtainable and no response to e mail. They use PayPal. Rang my bank and told no payment taken and nothing pending. So due to lack of communication asked the bank not to pay out and mailed them. I was told to look out for payment pending just in case. Then out the blue they tried to take payment. Fortunately my card wasn’t linked to PayPal as it had expired so no payment. Obviously the transaction is now cancelled but it’s a shame because I really wanted the shirt. They need to correspond or will go out of business again.

Ordered a Pompey shirt for a mates birthday and nothing has arrived. I ordered because Toffs used to be a great company. Quality wear in good materials. Now reading some of these other reviews it’s clear something has changed. I’ve put in a concern with PayPal. Disappointing

I was pleased to see Toffs are trading again, and ive purchased a couple of items off them since their relaunch. The items arrived safely - protected by a sealed bag - and in reasonable time while there doesnt appear to be any drop off in the quality of their retro shirts.