Tourist Israel レビュー 

695
•
TrustScore 5段階評価の4.5

4.3

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5つ星のうち5の評価

Well organized. Everything flowed smoothly. Appreciated how our guide (Yael) took time to read the scripture passages connected with the places we visited (e.g. Jesus’ baptism, temptation, etc). Nic... もっと見る

5つ星のうち5の評価

1. may need to tell clients how rigorous climbing up could be to 40 & above aged people. even for me who steadily exercise kendo & ballroom dancing every other days, it was tough climbing up. 2.... もっと見る

企業が回答しました

5つ星のうち4の評価

Positive: - amazing structure of wadi rum camping and well organized tours - excellent petra tour - lunch in petra and dinner/breakfast in wadi rum were nice - Aman (our tour guide) has a lot... もっと見る

企業が回答しました

5つ星のうち2の評価

I signed up and paid for a 2 day group tour to Petra and Wadi Rum in Jordan from Tel Aviv. The price ended up being significantly higher than advertised and they were very slow to reply to my queries... もっと見る

企業が回答しました

企業情報

  1. ツアー オペレーター
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  3. 観光案内所

当該企業による記述

Tours and things to do in Israel - activities, tours, hotels, and off the beaten track activities in Tel Aviv, Jerusalem, Galilee, Negev, and Dead Sea


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4.3

優良

TrustScore 5段階評価の4.5

695件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.3

すべてのレビュー

(695)

過去12か月のレビュー数: 3件

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5つ星のうち4の評価

Great hotel experience but unpleasant taxi encounter…

The hotel was quite near the daily pickup point for our tour. It is also near all amenities. The staff was professional and friendly and our room was clean and well maintained.
However, our experience with taxi driver that drove us to the airport was unpleasant. This was booked through the hotel. The price was quoted as 190ils (using credit card) by the reception and lower if paid by cash. As I had no cash on hand, the driver said that I had to pay an additional 7ils. I informed him the cash and credit card payment type as agreed with the hotel and he said he was unhappy and told me not to talk further though I volunteered to pay the additional 7ils. It was really a situation awkward all the way to the airport. I booked a taxi through the hotel to have a smooth journey unfortunately this situation still happens..

2023年9月22日
自発的なレビュー
Tourist Israel ロゴ

Tourist Israel からの回答

We're delighted to hear that your hotel experience was positive, with its convenient location near the tour pickup point, amenities, professional and friendly staff, and clean, well-maintained rooms. However, we apologize for your unpleasant experience with the taxi driver, and we'd like to clarify that the driver is not affiliated with Tourist Israel in any way. We offer our own reliable transport service to ensure a smoother journey for our customers and avoid such situations. Thank you for bringing this to our attention.

5つ星のうち5の評価

Great fun and worthwhile time

Super fun meeting people all around the world and experiencing the unique world of Jordan together. Ahmed was great and not only guided us through the red tape but added wisdom and levity to the experience. The 3 day/2 night wadi rum/petra tour is worth it if you want to get to see more than just the canyon path to/and the Treasury of Petra (which is only about 25% of Petra), but you'll get most of the fun with just the two (wadi rum/Petra) if youre pressed on time. One of the best parts of Petra for me is the hike you can do from little Petra to the monestary which you can only do with 6hrs+ in Petra. Like for many the wadi rum also is an underrated highlight.

An Israel day trip to petra from anywhere but Eilat is way too much travel in my opinion, so try to go at least 1 night near Petra/wadi rum in Jordan, no matter what you end up doing. Have fun!

2023年9月20日
自発的なレビュー
Tourist Israel ロゴ

Tourist Israel からの回答

Thank you for sharing your wonderful experience in Jordan! We're glad you had a great time meeting people from around the world and exploring with Ahmed's guidance. Your insights on the trip duration and staying near Petra are valuable tips for fellow travelers. We hope you had a fantastic time, and we look forward to hosting you again soon!

5つ星のうち5の評価

Norbert is the best!!

Norbert is the best!!
Tourist Israel is lucky to have him as part of the team 👍
He is knowledgeable, friendly, respectful

2023年9月22日
自発的なレビュー
Tourist Israel ロゴ

Tourist Israel からの回答

We're thrilled to hear your glowing remarks about Norbert; his expertise and demeanor are indeed an asset to Tourist Israel, reinforcing our commitment to excellence.

5つ星のうち5の評価

Driver was early

Driver was early, professional, and got me to the airport in a timely manner.

2023年9月21日
自発的なレビュー
Tourist Israel ロゴ

Tourist Israel からの回答

We're pleased to hear that your driver was punctual, professional, and provided you with a timely journey to the airport.




5つ星のうち5の評価

physically challenging outdoor invigorating experience w/ a friendly informative guide

1. may need to tell clients how rigorous climbing up could be to 40 & above aged people. even for me who steadily exercise kendo & ballroom dancing every other days, it was tough climbing up.

2. probably that's why cable care admission fee was recommended but on sept 18th, it was NOT operative.

otherwise, very interesting informative stories shared by the guide, very easy going & friendly, trip will be remembered fondly

2023年9月18日
自発的なレビュー
Tourist Israel ロゴ

Tourist Israel からの回答

We're glad you enjoyed the physically invigorating experience with our friendly and informative guide. We appreciate your feedback about the climb's difficulty, and we apologize for the cable car's non-operational status. We hope you'll cherish the trip's interesting stories and join us again for more adventures.

5つ星のうち5の評価

Friendly polite driver

Friendly polite driver. Nice comfortable transport. Assisted with luggage.

2023年9月21日
自発的なレビュー
Tourist Israel ロゴ

Tourist Israel からの回答

We're pleased to hear you had a positive experience with our friendly and polite driver and would love to be at your services again in the future.

5つ星のうち4の評価

Tour was great

Tour was great.

Only issue is they did not tell us ahead of time that you needed cash to enter some of the sites and it was not included.

2023年9月21日
自発的なレビュー
Tourist Israel ロゴ

Tourist Israel からの回答

We apologize for the oversight in not informing you in advance about the cash requirement for entry to certain sites, and we appreciate your feedback, which will help us improve our communication and services for future travelers.




5つ星のうち5の評価

AMAZING ‼️

Although a tour is never long enough, this was a wonderful taste of southern Jordan.
Nazir was a fantastic guide and a wealth of knowledge.
Accommodations and meals were stellar.
PETRA: I wish I did some physical training for this but I made it to the Monestary!!
Bring ample money (cash only) for support transportation...donkey, horse, camel or cart. Well worth it because the hiking and climbing in such heat is a real challenge. Of course bring money for food and beverages

2023年9月17日
自発的なレビュー
Tourist Israel ロゴ

Tourist Israel からの回答

We're thrilled to hear you enjoyed your tour in Jordan with Nazir as your guide, and that you found the accommodations and meals exceptional. Your advice on physical preparation and bringing cash for transportation in Petra is much appreciated, and we look forward to hosting you again for more adventures!




5つ星のうち5の評価

The journey was comfortable and fast

The journey was comfortable and fast. Border crossings are slow and annoying.
Our driver was excellent and efficient.
I got to my destination safely and at a great price.

2023年9月21日
自発的なレビュー
Tourist Israel ロゴ

Tourist Israel からの回答

We're pleased to hear that your journey was comfortable and efficient with an excellent driver, despite the slow and annoying border crossings. Your safe arrival at a great price is always our priority, and we appreciate your feedback.

5つ星のうち4の評価

Commendable Service

Punctuality, clean n modern vehicles, polite n responsive staff.
Would have been better if the name n tel no of the staff at the pickup point at the Jerusalem was shared in advance.
Also there are 2 exit gates i.e. 14 n 18. All pax could be asked to meet at one particular gate to avoid delays.

2023年9月10日
自発的なレビュー
Tourist Israel ロゴ

Tourist Israel からの回答

We appreciate your positive feedback on punctuality, clean vehicles, and polite staff. Thank you for your suggestions; we'll work on providing advance staff details and coordinating meeting points to enhance the pickup experience in the future. Your input helps us improve our services.

5つ星のうち5の評価

Beautiful trip

Beautiful trip. The guide told us a lot of interesting facts. Interesting, adventurous and relaxing!

2023年9月20日
自発的なレビュー
Tourist Israel ロゴ

Tourist Israel からの回答

We appreciate your positive feedback on our tours, including punctuality, clean vehicles, and polite staff. We'll consider your suggestions to enhance the experience by sharing staff details in advance and designating a specific meeting gate. Thank you for your valuable input!




5つ星のうち5の評価

Seemless exp even though I was an hour late

Loved that they sent detailed map of pick up location at airport the day before. Even had pics. I was an hour late coming in and I went to desk found my name and drivers number. I text him on whatsapp and he was right outside waiting. Quick ride to Jerusalem at night. Highly recommend this service.

2023年9月20日
自発的なレビュー
Tourist Israel ロゴ

Tourist Israel からの回答

We're glad you found our airport pickup service convenient and highly recommendable, especially for its detailed map, efficient communication, and quick ride to Jerusalem at night despite your delay. Thank you for your positive feedback!




5つ星のうち5の評価

Everything was great!

Everything was great!

The guide was wonderful, we really enjoyed it and we definitely recommend this tour.

2023年9月17日
自発的なレビュー
Tourist Israel ロゴ

Tourist Israel からの回答

We're delighted to hear that everything was great on the tour, the guide was wonderful, and you highly recommend it!





5つ星のうち5の評価

We Recommend 100%

Guided tour by Alicia was amazing! Without her we would never have learned or seen the things we did. Be prepared for a long day, but it was totally worth the exertion. Transit to and from border was prompt. Border crossing from Jordan a bit disorganized, but that has nothing to do with this tour- just the way it is, so be patient. 10JD to exit, 10 JD for bus to cross. Border crossing from Israel a bit faster, but expensive to exit- can pay with card. Would highly recommend this company for a day tour to Jerusalem. Thank you for a wonderful experience!

2023年9月14日
自発的なレビュー
Tourist Israel ロゴ

Tourist Israel からの回答

We're delighted you enjoyed the Jerusalem from Amman day tour, especially with Alicia's guidance. Thank you for your understanding about border crossings and for your high recommendation. We're pleased to have provided a memorable experience!

5つ星のうち5の評価

Excellent guide

Eyal was an excellent guide and had an amazing amount of historical knowledge and experience.

2023年9月19日
自発的なレビュー
Tourist Israel ロゴ

Tourist Israel からの回答

We're delighted to hear that Eyal was an excellent guide with a wealth of historical knowledge and experience.




5つ星のうち5の評価

Allan the tour guide was very good and…

Allan the tour guide was very good and very informative, we will recommend the tour

2023年9月19日
自発的なレビュー
Tourist Israel ロゴ

Tourist Israel からの回答

We're glad to hear that Allan, your tour guide, provided a very good and informative experience, and we appreciate your recommendation of the tour.




5つ星のうち5の評価

Talented tour guide

Kareem is probably the best tour guide in Petra. A generous and knowledgeable person.

2023年9月19日
自発的なレビュー
Tourist Israel ロゴ

Tourist Israel からの回答

We're thrilled to hear such high praise for Kareem, and we're proud to have him as part of our team; his generosity and knowledge truly enhance the Petra experience for our guests. Thank you for sharing your feedback!




5つ星のうち5の評価

Kareem was the best tour guide one can ask for

This company definitely got the right tour guide on the Jordan side. The one we had, was called Kareem and his driver Hussein.
Kareem was a very friendly and knowledgeable guide. He knew a lot about the Jordanian history, tried to bring as close to the Jordanian culture as he could. Gave us freshly baked local pida, showed us the interesting parts in petra and knew a lot of facts about it. At the end of the tour we got Jordanian cuisine to eat and as a dessert local watermelons with their version of "healthy coffee".
Kareem was very keen on bringing us his culture as close as possible, can only recommend that you ask if he is available for your tour.

2023年9月19日
自発的なレビュー
Tourist Israel ロゴ

Tourist Israel からの回答


We're thrilled to hear about your exceptional experience with our tour guide Kareem and driver Hussein in Jordan. We appreciate your recommendation and will certainly pass on your positive feedback to Kareem. Thank you for choosing us, and we hope to welcome you back for more enriching experiences in the future!

5つ星のうち5の評価

My Israel trip (first time)

As nice as it could be, nice hotel, good bus drivers, clean busses, knowledgeable tour guides, the best tour I have ever been on.

Thanks Cliff

2023年8月31日
自発的なレビュー
Tourist Israel ロゴ

Tourist Israel からの回答

We greatly appreciate your feedback, and we're delighted to know that you had the best tour experience with us, Thank you!




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