Tourist Israel レビュー 

695
•
TrustScore 5段階評価の4.5

4.3

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5つ星のうち5の評価

Well organized. Everything flowed smoothly. Appreciated how our guide (Yael) took time to read the scripture passages connected with the places we visited (e.g. Jesus’ baptism, temptation, etc). Nic... もっと見る

5つ星のうち5の評価

1. may need to tell clients how rigorous climbing up could be to 40 & above aged people. even for me who steadily exercise kendo & ballroom dancing every other days, it was tough climbing up. 2.... もっと見る

企業が回答しました

5つ星のうち4の評価

Positive: - amazing structure of wadi rum camping and well organized tours - excellent petra tour - lunch in petra and dinner/breakfast in wadi rum were nice - Aman (our tour guide) has a lot... もっと見る

企業が回答しました

5つ星のうち2の評価

I signed up and paid for a 2 day group tour to Petra and Wadi Rum in Jordan from Tel Aviv. The price ended up being significantly higher than advertised and they were very slow to reply to my queries... もっと見る

企業が回答しました

企業情報

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当該企業による記述

Tours and things to do in Israel - activities, tours, hotels, and off the beaten track activities in Tel Aviv, Jerusalem, Galilee, Negev, and Dead Sea


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4.3

優良

TrustScore 5段階評価の4.5

695件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.3

すべてのレビュー

(695)

過去12か月のレビュー数: 3件

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5つ星のうち5の評価

Look No Further - Stay Here!

Truly, an excellent experience. Small, Boutique style hotel, recently renovated. Super high service levels made staying at the Drisco a very pleasing experience. The breakfast buffet is truly inspiring… I couldn’t eat enough! Very well appointed rooms and in an excellent location between downtown Tel Aviv and the old city of Jaffa. I would stay here again in a heartbeat! My only suggestion is that while I appreciate the fact they make bicycles available to guests, they need to maintain them better. Most of them had defective brakes and were in poor condition. If a hotel is going to give out bikes to guests, theybsure should be in as good a condition as your hotel is. Otherwise not one bad thing to say!!

2023年9月23日
自発的なレビュー
Tourist Israel ロゴ

Tourist Israel からの回答

We sincerely appreciate your kind and feedback! We're delighted to hear that you had a great experience with us.

5つ星のうち5の評価

A great day in Jerusalem

Guide was very protective of the group among such a multitude today,he was sensitive to our physical needs,know the city very well and provide with visual material that make history more comprehensive.Great guide.

2023年10月2日
自発的なレビュー
Tourist Israel ロゴ

Tourist Israel からの回答

We sincerely appreciate your kind words about your guide! We're delighted to hear that you had a great experience with us.

5つ星のうち5の評価

The tour guide we had in Jordan was…

The tour guide we had in Jordan was excellent! Very passionate and well informed. It’s a long trip starting from tel aviv, but we’ll worth it.

2023年10月1日
自発的なレビュー
Tourist Israel ロゴ

Tourist Israel からの回答

Andrew, we're thrilled to hear you had an excellent tour guide in Jordan, and we agree that the long trip from Tel Aviv was well worth it!

5つ星のうち5の評価

Galilee Tours

Guide was knowledgeable.

2023年9月30日
自発的なレビュー
Tourist Israel ロゴ

Tourist Israel からの回答

Thank you for your feedback on the Galilee Tour; we're glad to hear that your guide was knowledgeable.




5つ星のうち3の評価

The tour to Masada and Dead Sea was…

The tour to Masada and Dead Sea was amazing. I really wanted to see Ein Gedi. It seems there was a glitch according to our tour guide and we didn't have reservations so we didn't get in. It was terrible. We should have not been let down like that. Other groups were entering the park.

2023年9月30日
自発的なレビュー
Tourist Israel ロゴ

Tourist Israel からの回答

Dear Cathy,
We deeply regret the inconvenience at Ein Gedi during your tour. Our sincerest apologies. We invite you to reach out to us at info@touristisrael.com so we can discuss compensation options and address your concerns comprehensively.

5つ星のうち5の評価

An Amazing Day

From start to finish, our day was perfect. From pick-up at our place to the transfers and the driver to Petra (who stopped to treat us to some local bread), everyone was professional and wonderfully warm. Our guide in Petra, Ahmed, was engaging, knowledgable, and by the end of the tour, it felt like we had made a new friend. The perfect trip.

2023年9月27日
自発的なレビュー
Tourist Israel ロゴ

Tourist Israel からの回答

We sincerely appreciate your kind feedback about your experience with us in Petra. Your words mean a lot to us, and we're delighted to hear that you had a perfect day with our team. Thank you for choosing us, and we hope to welcome you back in the future.

5つ星のうち5の評価

Our guide was great

Our guide was great. Very knowledgeable and friendly.

2023年9月29日
自発的なレビュー
Tourist Israel ロゴ

Tourist Israel からの回答

Thank you for your feedback. We're thrilled to hear that you had a great experience with our knowledgeable and friendly guide.




5つ星のうち4の評価

Good transfer

Good pick up and transfer from Jerusalem to Eilat. The only thing I think they should change is to drop anyone whose is staying in Eilat off first or get everyone off the bus and they sell them the border fee tickets. (We arrived at the Jordan border and they go through who is staying on bus (which i think was only 4-5 of us, then they go over the whole border crossing and the fee to buy the ticket from him and then they go through the whole bus and let people pay then they get everyone off and get their luggage and then we proceeded to Eilat) We were supposed to arrive in Eilat at 0800 and would have if not for the whole long stop at border, we had a 0900 tour leaving from Eilat that we barely made! (Also it said Eilat central station would be our drop off but our bus took us to one about a 5-7 min walk from that station)

2023年9月17日
自発的なレビュー
Tourist Israel ロゴ

Tourist Israel からの回答

Thank you for your valuable feedback, and we apologize for any inconvenience caused during the border crossing delay and the drop-off location discrepancy; we'll certainly take your suggestions into consideration for improvement.




5つ星のうち4の評価

Good one day tour

2023年9月28日
自発的なレビュー
Tourist Israel ロゴ

Tourist Israel からの回答

We're pleased to hear that you enjoyed your one-day tour. Thank you for choosing us!

5つ星のうち4の評価

We had a very nice day seeing many…

We had a very nice day seeing many sites in Jerusalem and the tour guide was very sweet though I would say on a Christian Jerusalem tour you really need someone that knows Christianity very well or is a Christian. A couple questions were asked, which he didn’t know the answer to and was sort of guessing but he did admit he wasn’t sure. he did a nice job reading from the Bible at the specific locations that we were visiting. I would just say to him to read the early church fathers 1st century writings so that you can see what was said in the first century by those believers basically hanging out with the apostles and also reading a book like the Case for Christ, which contains history, writings of Romans and Jews, archaeology and science to help make your tour better and help you understand why we travel thousands of miles to see where Jesus lived and taught. Many miracles in Christianity still happen every day with cures, incorruptible bodies and bleeding Eucharist, which is basically Jesus hitting us over the head and saying wake up don’t you see these clues I am giving you so I want all my Christian brothers and sisters to get as much as they can out of the Jerusalem day tour. We want the tour guide to understand our enthusiasm with us.

2023年9月21日
自発的なレビュー
Tourist Israel ロゴ

Tourist Israel からの回答

We appreciate your feedback on our tour and apologize for any inconvenience regarding the depth of religious knowledge provided. While we understand your desire for a more spiritually focused experience, please note that our tours aim to accommodate a diverse range of tourists, some of whom may not be as religious and are more interested in the historical and cultural aspects of Jerusalem. We value your feedback and are committed to providing enriching experiences for all our guests.

5つ星のうち5の評価

Shimon was a fantastic guide

Shimon was a fantastic guide. He was engaging and tolerant, and made us feel welcome.

2023年9月27日
自発的なレビュー
Tourist Israel ロゴ

Tourist Israel からの回答

Thank you for your feedback! We're thrilled to hear that Shimon was a fantastic guide who made your experience engaging and welcoming. We appreciate your kind words.




5つ星のうち5の評価

Our tour guide Sivan was awesome

Our tour guide Sivan was awesome. He is very knowledgeable and it was great learning about the history of Jaffa. We enjoyed how he interacted with us so that we can get more involved with tour and the history of Jaffa.

2023年9月27日
自発的なレビュー
Tourist Israel ロゴ

Tourist Israel からの回答

We're delighted to hear that Sivan, your tour guide, was awesome and made the history of Jaffa engaging through his knowledge and interactive approach.




5つ星のうち5の評価

Great Tourist Israel

I recommend Tourist Israel to anyone. Team members of Tourist Israel are welcoming and well organized.

2023年9月25日
自発的なレビュー
Tourist Israel ロゴ

Tourist Israel からの回答

Thank you for your recommendation! We're thrilled to hear that you had a positive experience with Tourist Israel and found our team members welcoming and well-organized. We appreciate your kind words.




5つ星のうち5の評価

Great tour!

Oded is a great tour guide. Took us to all the top sites and had great info about each one. Just an fyi… we walked over 6 miles , so be ready to walk! Highly recommend.

2023年9月26日
自発的なレビュー
Tourist Israel ロゴ

Tourist Israel からの回答

We're delighted to hear that Oded was a great tour guide, providing you with valuable insights at top sites. Your tip about the walking distance is helpful for future travelers, and we appreciate your high recommendation.

5つ星のうち4の評価

Well organised 2 day trip to Wadi Rum…

Well organised 2 day trip to Wadi Rum and Petra. With nice accommodation, professional transport and boarder crossing service. We would have loved some more hours in Petra, as this was the main destination of the tour. Also the tour guide should be more sensitive on different perspective on women's rights and participation.

2023年9月16日
自発的なレビュー
Tourist Israel ロゴ

Tourist Israel からの回答

Thank you for sharing your feedback on the 2-day trip to Wadi Rum and Petra. We're pleased to hear you found the organization, accommodation, and transport professional. We'll take your suggestions regarding more time in Petra and the tour guide's approach to heart. Your insights are invaluable for our continuous improvement.

5つ星のうち4の評価

Great day of history and sights in Nazareth and Sea of Galilee

This was our 4th Tourist Israel tour on our 2 week Middle East vacation. The entire day was awesome except a couple small hiccups, making this not a 5 star day. First, our guide, Dotan, was amazing, giving not only excellent stories and history, but he literally would take 10-15 minutes providing an in-depth answer to any questions we had. True professional to the highest sense! The only negative issues we had were an u planned stop at a beach on the Sea of Galilee where he allowed us to put our feet in the water, taking time away from our next stop at Capernaum, and we skipped a couple other places that were named in the itinerary. He did provide narratives on them, but was slightly disappointed we didn’t get to visit them. The other issue was our lunch stop. We were taken to an upstairs “cafeteria” where we were given 3 options of dishes. The food was OK, but the value for the money was definitely not worth it, at around $37 per person… for lunch! Our guide did ask for feedback on the restaurant as it was his first time there as well. Everybody gave him the same feedback feeling it was a rip off for the price.

Other than those couple issues, this was an amazing day!

2023年9月23日
自発的なレビュー
Tourist Israel ロゴ

Tourist Israel からの回答

Thank you for your feedback, and we're thrilled you had an amazing day with our exceptional guide, Dotan. We'll address the issues you mentioned to improve our services in the future.

5つ星のうち4の評価

May need operational improvement

5 stars - after we reached to Jordan. The guide was very experienced and the site was just amazing.

3 stars - overall tour operation to Jordan border. The driver did not check who joined the tour and whenever we had a break on the way to the border (or from the border) we were not informed how long we planned to stop…
Under such situations, I wonder if someone may be left out during the tour in the dark as we needed to move in the early morning or late at night.

2023年9月23日
自発的なレビュー
Tourist Israel ロゴ

Tourist Israel からの回答

Thank you for sharing your feedback with us. We're pleased to hear that your experience in Jordan with our experienced guide was 5-star-worthy, and you found the site amazing.

We apologize for the concerns you had regarding the overall tour operation to the Jordan border. Your input is valuable, and we will review our procedures to ensure better communication and awareness during breaks to prevent any inconvenience. Your safety and satisfaction are our top priorities, and we appreciate your feedback in helping us improve our services.

5つ星のうち1の評価

Quatsch Land

Quatsch Land ganz klar
Kein Internet was gescheid funktioniert in hotels einfach schmutz 🤙🏾🤙🏾😘

2023年8月28日
自発的なレビュー
Tourist Israel ロゴ

Tourist Israel からの回答

Thank you for your feedback. We understand your concerns, and we value your input to improve our services. To better assist you and address any specific issues, please provide more detailed information about the services or hotels you booked through us. Your feedback is crucial in helping us enhance our offerings and ensure a more satisfying experience for our customers. We look forward to receiving more specific feedback to assist you further.

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